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1.6 2 Reviews 229 Complaints
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Pepsi Complaints 229

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K
4:42 pm EST
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Pepsi tasting like plastic

I live for your pepsi products but lately I have been buying soda in the 2 liter bottles that taste like the plastic bottle, very distasteful. I usually drink a 2 lter in a day but it;s been 3 days to finish a plastic tasting one. I really dont want to switch but can not take much more since the price is almost double to what you pay in the north from the south.

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WestCoastLover
Recently moved to Toronto, CA
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Jul 10, 2013 1:00 pm EDT

It could be the acid in having so much soda daily is finally killing off your taste buds.

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L
11:05 pm EST

Pepsi flat pepsi

i bought 3 cases of pepsi from 14th street marsh in logansport indiana they are flat this is all i drink please tell me what to do thanks i would like them replace i will try wal mart

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I
in Delaware
US
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Jun 29, 2009 4:19 pm EDT

I've recently had unopened cans of Pepsi that appeared not right. They would dent easily and expand when refrigerated. We've opened a couple and they were flat. This has happened with cases bought at several locations over the past few months.

The Pepsi website is not helpful, at all. I shouldn't have to give my name and address just to make them aware of a problem with their product!

F
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FllngLady
IS
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May 23, 2009 2:43 pm EDT

My mcdonalds burger is flat!

J
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JandL
Westfield, US
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May 23, 2009 2:21 pm EDT

We're regular Pepsi drinkers - on 5/16/09 we bought 2-36 can cases of Pepsi at Costo on Michigan Road, Indianapolis. The kids first complained it "tasted funny". So far we've had 8 cans that are unopened and flat. I submitted a complaint on the Pepsi website yesterday and am waiting for a response. This is the first time we've ever encountered this problem.

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J
4:29 pm EDT
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for at least five years i have been purchasing diet pepsi cola in 24 oz. bottles from my local supermarkets. I am a long time pepsi drinker and have enjoyed the convenience of this size bottle. I used to drink 2 to 3 bottles per day and this size was an excellent life style choice for me...you do the math...this works out to probably 45 bottles per...

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12:16 pm EDT
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Pepsi awful quality cola

We got some pepsi for a little party, when the first diet Pepsi was open there was no Pepsi taste to it just brown carbon water. What can be done about this we were just going to throw them away but one of the *** suggested we keep the rest to show who ever we could compliant to for proof of what we when through. We had never had problems with this product before. We try to get to the Pepsi web site but contact them, but none of the site had any direct contact point or phone number. How are they contacted about this?

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Latasha Thompson
US
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May 04, 2016 1:37 am EDT

On April 10 2016 I purchased 4 cases of Pepsi products for my sons birthday and everyone complained that the soda taste funny and that it made their stomachs hurt. The sodas was purchased at Kroger in Byram Mississippi. I would appreciate it if you will replace my 4 cases of soda or reimburse the $48 dollars plus tax. My contact information is:

Latasha Thompson
510 Morgan Drive Apt 33
Terry MS 39170

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Patricia Hope
Des Moines, US
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Nov 12, 2009 4:09 pm EST

I have been a life long pepsi drinker and the past few 24 packs have had cans in them that when opened there is no carbonation in them and they taste awful. I just got off the phone with Pepsi so if anyone needs the number to be able to call it is [protected]. They will take care of your problem.

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R
robin
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Dec 02, 2008 5:49 pm EST

Iagree last week I brought 3 six packs of the 24oz plastic bottles the taste was bad so we had to throw it out a kids party so of course each 1 had to be tested i lost about 20.00 how do you contact them ?

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J
Jackie
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Nov 12, 2008 2:43 pm EST

For the third time, I attempted to open a bottle of diet Pepsi only to have the screw top not perforated. It was impossible to open it in any manner. So I decided to contact Pepsi from their web site. That was just as impossible. I was able to contact someone from the 800 number listed on the bottle, and she was very helpful. I don't understand how a company as large as Pepsi can construct a web site which is impossible to use.

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Nann Dunne
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Oct 27, 2008 9:28 pm EDT

Total agreement. In the last few months Diet Pepsi has had a terrible chemical taste. There is no Pepsi taste at all, just unidentifiable chemicals. I thought it might be the artificial sweetner, I am having a Diet Mug Root Beer and it tastes like root beer, not chemicals. Basically, Diet Pepsi is undrinkable any more. What have they done to it?

ComplaintsBoard
C
11:48 am EDT

Pepsi expiration

In the last year I have recieved 3 expired Pepsi's from a local vending machine. I have complained to the stocker who told me that they stock what they recieve from the company. I generally don't realize that I'm drinking an expired Pepsi until I get severe headaches, and double check the bottle. At this point I am switching sodas.

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J
3:17 pm EDT
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ive bought 12 packs of pepsi, (cans )all this summer.3 times i got cans with Flat soda, Dates were ok but but 40% of them were flat, they were bought in differant places.ive always been a pepsi fan, but, its just not funny anymore..please contact me, with your coments, , Jerry Poliseno, 96 Byrne ave S.I.N.Y.10314 thank you

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O
6:56 pm EDT

Pepsi vending machine

On 8/05/08 I put $1.50 into one of the pepsi machines at the Beaverton Trimet Transit center and did not receive a bottle of soda. I asked at the coffee shop if anyone could do anything about it and they told me they had nothing to do with the machines. Use them at your own risk. Other people came after me and they got ripped off as well. I mentioned someone should put an out of order sign on the machines because people kept putting money into them. That is theft! I called the 800 number on the machine and told them about it and was told they could do nothing about it as well. People are putting their hard earned money into those machines and not getting their product. Pepsi is stealing from people. That is against the law and something needs to be done!

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A
12:00 am EDT

Pepsi can't register code at site!

I went to GoLargeLiveLarge.com site to register the code on the cup I got at Taco Bell/Pizza Hut Restaurant. All I got was junk and a connection to Mountain Dew which wanted to register my name, address, and email. They asked for my password and I'm not going to give that out to anyone! Anyway I couldn't find a single place to put the code from the cup. Is this just a scam to get information about people so they can harass them with emails, etc.? It should have been... go to site, register your code and email address and then wait and see if you won... so simple. Why do people who think they are so intelligent make things complicated? Why can't they just make it simple?

I plan to complain to the local Taco Bell/Pizza Restaurant here on Park Blvd.

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C
CA B
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Jun 02, 2007 12:00 am EDT

Is this just Taco Bell's way of getting your personal information? I think so - You get a "code" number on your drink cup and then have to go on-line to enter the contest where it asks for your name, address, email, birthdate! What kind of "contest" is this? I think it's a way to build a database for their own use and probably to sell to others. SCAM - SCAM - SCAM. Of course, after giving them all your personal information, you're not one of the lucky winners. Don't waste your time on this one.

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randyforplay
Portland, US
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Jun 22, 2007 11:01 am EDT

The password they are asking for is to an account for TacoBell/Pepsi contests, not your e-mail password.

K
K
Kim Noirot
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Jun 04, 2007 12:07 am EDT

Thank you for this warning. I just got the cup from Taco Bell tonight and while trying to get the site name right... I stumbled on this site. Thank you.

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M
12:00 am EDT
Featured review
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This is scam contest. They use fast food outlets such as Taco Bell to up sell customers to purchase large drinks at a higher price when they ordered mediums, promising they would get a chance to enter the golargelivelarge.com sweepstakes with a chance to win$91,000 cash. The website requires you to enter your name and email address and mailing address a...

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About Pepsi

Screenshot Pepsi
PepsiCo offers a range of beverages and snacks. Its flagship product, Pepsi, is a carbonated soft drink available globally. The company also provides various drinks, including diet options, juices, and energy drinks, alongside a variety of snack foods. Services include direct sales and distribution to retailers.
How to file a complaint about Pepsi?

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1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Pepsi in the 'Complaint Title' section. Be concise but descriptive.

4. Detailing the Experience:
- Provide detailed information about your experience with Pepsi. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Pepsi.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint against Pepsi on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your complaint.

Follow these steps carefully to effectively file a complaint against Pepsi on ComplaintsBoard.com.

Overview of Pepsi complaint handling

Pepsi reviews first appeared on Complaints Board on May 26, 2007. The latest review Health concerning ingredients. was posted on Dec 31, 2024. The latest complaint distribution of product was resolved on Apr 14, 2019. Pepsi has an average consumer rating of 2 stars from 428 reviews. Pepsi has resolved 67 complaints.
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  1. Pepsi Contacts

  2. Pepsi phone numbers
    +1 (800) 433-2652
    +1 (800) 433-2652
    Click up if you have successfully reached Pepsi by calling +1 (800) 433-2652 phone number 0 0 users reported that they have successfully reached Pepsi by calling +1 (800) 433-2652 phone number Click down if you have unsuccessfully reached Pepsi by calling +1 (800) 433-2652 phone number 0 0 users reported that they have UNsuccessfully reached Pepsi by calling +1 (800) 433-2652 phone number
    +1 (914) 253-2000
    +1 (914) 253-2000
    Click up if you have successfully reached Pepsi by calling +1 (914) 253-2000 phone number 0 0 users reported that they have successfully reached Pepsi by calling +1 (914) 253-2000 phone number Click down if you have unsuccessfully reached Pepsi by calling +1 (914) 253-2000 phone number 0 0 users reported that they have UNsuccessfully reached Pepsi by calling +1 (914) 253-2000 phone number
  3. Pepsi emails
  4. Pepsi address
    700 Anderson Hill Road, Purchase, New York, 10577, United States
  5. Pepsi social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 23, 2025
  7. View all Pepsi contacts

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