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PepsiCo
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4.3 197 Complaints
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PepsiCo Complaints 197

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10:45 am EDT
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PepsiCo pepsi

I am not really complaining over any major problem. I have received damaged cans in the past with Pepsi that leaked and never worried about losing a couple of them but this just amazed me. I have a completely empty can with a couple of dents but no evidence of the soda leaking out and the can is completely closed. How does this happen?

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8:39 am EDT

PepsiCo pepsi paytm cashback

I had purchased four pepsi softdrink bottle 1.5litre from easy day as on 23/06/2016 with offer of getting paytm cash amounting Rs20 on each bottle.
But when we try to use paytm coupon to get paytm cash, then it shows that it was already use by someone else.
afterthat we go to Easyday store Hapur and discuss it from manager Mr. Chaman...on his demand to check our query we give one coupon to manager and next day he lost that coupon, this represent totally irresponsiblity towards customer and After two days, he told me that there are no fault on his side but I am not agree with this
Now i want to ask one thing from you How Paytm cash is used Before our purchasing date.
Now i want to know that who can be done this type of fraud from customer and not supported to customer regarding complaint such as thefting paytm form pepsi bottle.
I have enclosed a copy of bill and remaining paytm code coupon...see images
Thanks

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11:16 pm EDT

PepsiCo plastic bottles/lids 16.9 oz.

Tonight is not the only time I have experienced this issue. It is, however, the first time I have been isolated in the bedroom, unable to drink my pepsi! If I venture out to the kitchen for a bottle opener or to garage for pliers, it will awaken the family.
This problem, that the bottle cap is impossible to open except by a very strong man with a large hand, occurs more and more frequently lately. I do have a device which fits over the cap and has a handle to turn, forcing the cap off with minimal trouble. I do not bring it to the bedroom nor to picnics/cookouts.

I am tired of coming upon this unexpectedly time and again. Perhaps other brands should be considered. Sorry, I prefer Pepsi, but am tired of this problem.

Resolution: 1.) Re-tool your assembly line to prevent this from happening. Customers (I) will not continue to be inconvenienced by this thoughtless aspect of your product.
2.) Refund if your company cares. I care. Stuck in the bedroom with only tap water to drink while savoring useless bottle of PEPSI.

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Damon Antonio
US
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Jul 13, 2021 5:19 pm EDT

If you resort to drinking Pepsi in your bedroom, a tight cap is the least of your worries.

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5:12 am EDT

PepsiCo truck driver

5:45 am 5/3/2016 truck driver was delivering to 7-11 at Prosperity and rt 236 in Annandale Va. There is a service road. He parked his
tractor trailer on the side of the service road that no parking signs every where. Someone parked on the side with out signs and the riad was blocked. I told him he was on the side with no parking and her swore at me. He was then taking a load into 7-11
through the 7-11 parking lot and was almost hit by a car. He swore at that driver. It was dark and raining and the pepsi driver was not wearing anything hi visible.

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Pat Voveris
US
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May 11, 2016 8:51 am EDT
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I would like to report FO2447 driving on East Patrick Street in Frederick, MD this morning around 9:00 am. Speeding on a 25 mph road and weaving erratically because everyone around him was apparently too slow for his liking. Blew his horn at me after nearly rear ending my SUV. License was Texas and started with a KO.
Should NOT be a driver! Accident waiting to happen!

Wine Is Good
Wine Is Good
US
Send a message
May 06, 2016 7:36 am EDT

Do you know that is exactly what service roads are for? They are for service vehicles and not regular thru-traffic.

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11:52 am EST

PepsiCo 6 pack 16 ounce caffeine free mountain dew

Why did they stop making them. These were the perfect size to put in a cooler to take to work. I have no access to a refrigerator at work. I'm caffeine sensitive and try to stay away from it. Mountain dew has always been my favorite drink. You can get it in the diet but i hate the taste and i don't need diet drinks. I notice that walmart sells the regular mountain dew in the 6 pack 16 ounce and also a smaller size. Why not discontinue the smaller size instead of the decaffeinated. Customers are never important ! it's what will make their pockets fuller !

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Anchors59
CA
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Mar 10, 2016 11:55 am EST

It was good. But if they discontinue what can we do.

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2:14 pm EST
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PepsiCo interview and poor treatment

It's Scott Jones. I spent a lot of time researching & creating questions and answers for my interview on 3/3/16 In Indianapolis. But I must express that I had difficulty with the instructions on the hands on activity. First- I've never had 2 B attentive 2 details in this field nor was I prompted to prior to the activity. One of the greatest challenges I had with the activity was because I couldn't read/see the paper instructions because I left my glasses in Mary's office ( the office manager ). Additionally, Jared didn't demonstrate what I was to do. He primarily just asked if I had questions before he started the clock. I tried asking questions by referencing my notes within the packet. I couldn't see without my glasses to read & I told him that more than 3 times. So he briefly Pointed to each of my destinations within the "course" / " diagram" as he paraphrased directives. I'd never worked a pallet jack before today either. *it was my thinking that n order to finish the course n the 10/15 minute timeframe would require me to work quickly. Just as I felt I would complete the task n time, Jared then gave me a different display so after I finish the 1st wrong one I was to fix it according to the new directives. * I was happy to do so. Things often do change n all aspects of life & we must push forward BUT again I couldn't see the laminated new display without my glasses. Jared told me everything I had done"wrong". I'm certain I heard him say nothing of anything I'd done well. He explained that YOU GUYS get an accurate picture of a person n those 15 minutes. Additionally he stated that new hires have a month of training. I said that's great, because I don't think a one time attempt of 15 minutes would have an accurate method to which the company is held at such high regard for many years. Regardless of my authentic interest in working with Pepsi, I could sense that I was disliked from the moment I entered the building including my exiting the premises. This was not handled with professionalism. My disability was also not taken into consideration. I knew when I walked in the door that both the office manager nor Jared were remotely welcoming. In fact it was apparent I was wasting their time. Jared high fived an individual n the break room facetiously saying this was his favorite part of working at Pepsi. Either setting me up to fail with his lack of direction or encouragement. No smiles. No conversation. In fact he couldn't answer my questions during the brief interview because he had no knowledge. In addition he spent more time just looking at me prior to interview and taking notes...as if my looks were note worthy. I have an impeccable background in customer service as well as 10 years of contracted teaching experience. I have truth on my side, and hadn't been this excited about an opportunity in so long since I was referred by another employee; however, this interview process on the 78th st. location in Indianapolis was discouraging and I have never been treated so poorly.

Scott Jones
[protected]
scott.a.[protected]@gmail.com

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10:38 am EST

PepsiCo accurate deliveries

I have been a customer for about a year and haft with your product, I have a small pizzeria, there has been a rear delivery where your driver has deliver what I ordered. From missing co2 to paper soda cups, they deliver late...In my opinion, this branch in beaumont, texas has the worse customer service ever, as of now I am considering switching to coca-cola and who knows if they are any better, as I am writing this, I don't have no co2 there fore not selling any product and a restaurant, makes me look bad in front of my customers. A change of management would be nice, honestly I dont think they care about service around here.. The girl at your 8oo number sounds very apologetic but what am I going to do with that.
Do something

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8:26 am EST

PepsiCo new diet pepsi

Alas! I purchased my first can of Coke after trying so hard to drink the new Diet Pepsi. It couldn't be further from the original recipe. Not only does it have absolutely no "fizz, " the taste is horrible. My family has been complaining for years that I have to stop drinking so much Diet Pepsi so they are the only ones that are very happy!

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Jàckie
US
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Jan 01, 2016 8:14 pm EST

Dear Pepsi, I do not like the new Pepsi. It was so much better when it didn't have the splenda crap in it. The splenda gives it a totally different taste and it isn't a good taste. It is nasty. My family hates the new diet and I do as well. Why did you all change the taste?

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7:01 pm EDT

PepsiCo diet pepsi, 16.9 fl.oz.bottles

I am 69 age and I don't know who the muscle man you have working for you but I cannot open the 16.9 bottle without using a bottle opener, I am not disabled, I am not foible, I am strong and have been drinking your products since they came on the market. So who decided to change the bottle, a 259 lb muscle building, because from the oldest to the youngest in my home and neighbor can not open the lid on these bottles. I admit change is good but I don't need practice with my wrists.

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2:45 pm EDT

PepsiCo discontinued diet mountain dew

Some bonehead probably right out of high school, discontinued the 24oz diet mountain dew for the 16.9oz. countrywide not just regionally. You can still get the sugar laden mountain dew but not diet Pepsi products. I live in the Seattle area and it is no where to be found. I now only buy Coke products, they are the same size but at least with the cap codes I can donate to the USO and support our troops.

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3:06 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PepsiCo winning prize of pepsi world cup int'l promo mobile uk2014

Claim proceeding.
Inbox x

Pepsi bottling company uk®
Dec 11 (9 days ago)

To me

Pepsi drink & bottling company uk®
World cup promo
(Uk. Regional office)
Freepost le4 918 leicester
Le4 5zy, united kingdom.
Tele: +[protected]
==========================

Dear prize winner,

Claim proceeding.

We acknowledge the receipt of your e - mail with the required information's, regarding your winning notification from (Pepsi drink & bottling company, england regional office on world cup promo) and we wish to thank you for your co - operation. The board of directors, members of staff and the international awareness promotion department of the pepsi drink & bottling company mobile award, wishes to congratulate you on your success, as one of our star prize winners in our 2014 international awareness promotion (Iap) pepsi mobile draws held in london, uk. Your winning prize fund is £850. 000. 00 (Eight hundred & fifty thousand great britain pounds) .

Your mobile telephone number was selected randomly through our computer ballot system from world mobile telephone directories in our bid to fight the pressing global economic crisis and to make poverty a history. I write to acquaint you with guidelines that you must follow in order to complete your claims. On our part, we have a mandate to see you through. We will work assiduously to realize this mandate as we respect your views, opinions and most importantly protect your privacy.

This pepsi world cup lottery is approved by the england lottery board organization and also licensed by the international association of gaming regulators (Iagr) . This lottery is of its kind and we intend to sensitize the public.

A cash prize of £850. 000. 00 pounds has been issued in your favor by pepsi drink & bottling company uk, and has been deposited with our affiliate bank (Societe generale bank plc) here in london, england in a temporary account.

For security and claim purposes, your winning fund has been deposited with our affiliate banker / financier;societe general corporate & investment bank london, kindly provide the below information with the application for the claim of fund to the bank for verification of your prize and send the a copy to us for preparation of your winning certificate and also to the remittance unit / department of the bank for the fund claim and release processes using their contact details below; kindly contact societe general corporate & investment bank london and supply them the required information using the email address below:[protected]@sgbank. Co. Uk

The divisional director of remittance
Contact person: dr. Joe marcus
E - mail: [protected]@sgbank. Co. Uk

Full name. . .
Address. . .
Age. . .
Sex. . .
Nationality. . .
Home telephone #. . .
Mobile telephone #. . .
E - mail address. . .
Marital status. . .
Occupation. . .
Account name. . .
Account number. . .
Bank name. . .
Branch name. . .
Swift code if any. . .

Payment option. Tt (Bank telegraphic wire transfer)

Application for the claim of fund

I write to lay claims over my winnings as announced by the pepsi bottling company uk. I was made to understand that the fund was deposited in a temporary account at your bank by the above mentioned organization.

I wish as the beneficiary, to claim and instruct that the above mentioned fund be handed over to me at the earliest through the appointed mode of payment. I hope my application will be favorably granted by your good office.
========================================================
N / b

The following pin# (Personal identification number) has been assigned to you and you are required to quote it in every mail that you send to us and the bank: (Pepsiuk - 8741)

You are warned to keep your winning information to yourself until your fund is released to you to avoid double claim which will lead to absolute cancellation / termination of award. We also do not tolerate laxity and inconsistency in claim.

Note: this draw is solely conducted by pepsi bottling company, united kingdom and cannot be claimed through any of our regional offices in your country / area. All communications must be through ccc, united kingdom.

Once again, we congratulate you for this landmark achievement and implore you with the responsibility of ensuring successful claims. The bank shall get back to you with the fund release directives on our receipt of your personal details as requested above so endeavor to contact the bank and send the above requested information to them without further delay as directed.

Let me know when the bank contacts you.

Kind regards,
Claims manager:
Name: richard evans,
Tele: +[protected]
(Prize administrator)
Dear concern,
Pls reply me, is it true or false?
Name - md. Altaf hossain
Email - [protected]@gmail.com
Mobile : [protected]

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bismillah burger point
US
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Mar 01, 2015 3:33 pm EST

Mera name hai mureed anjum ur hamari 2 shop haan ak shop pur visi coolar hai jis ka code 72198 dosri shop k lie ajj 6 month se bi ziada hoo gae haan jab bi fone karte haan too jhoot bolla jata hai app ka super vaiser zia ud din saab app ki mahrabani ho gi mujay visi cooler purwaid kar daan plese

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the london girl
Mount Sterling, US
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Sep 26, 2013 10:53 am EDT
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Who ever takes care of the kroger london pespi supplies, I just wanted to let you be informed the other pepsi guy, Tim, was an awsome guy when he was in the store. He done his job well and got it out this new guy I do not like him. So if you will please send Tim back to this store. Thank you.

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Mary Peltz
Glen Ullin, US
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Dec 03, 2011 9:41 pm EST
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I bought a two liter bottle of pepsi wild cherry at the Papa murphy's Pizza store in Bismarck, when I got to my home and opened the bottle there was no fizz to it at all, and totally not drinkable.

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4:36 pm EDT
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PepsiCo hiring

So I was highly recommended to apply at Pepsi for a merchandiser. I waited weeks for the position to open then applied. Within a week I got an email saying I needed to schedule a face to face interview. Which is odd because I know they ask for a phone interview first. Well I called that day and everyday and was repeatedly told they were booked and I had to wait. Then one day I call and it says I'm not aloud to schedule an interview. What in the world. I receive another email saying we had a great time talking with you on the phone we are reviewing your information will contact you for further details. So I call about 2 times a week just to get an update. I speak to my friend who works for Pepsi and he's asking me if I received any news I say no. He's says the position is still open. Not even 5 minutes later I receive an email saying the position has been filled thank for applying. I call they say it's open. I call again it's closed. They are completely backwards at the call center and have no idea what's going on. I'm more angry that I didn't even get my interview before I was rejected if the position is filled or open. They basically just read the online profile and guess to what's going on. I was really looking forward to working for Pepsi and starting my career but now I rather work for a company that actually had internal communication.

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4:35 pm EST
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PepsiCo repeatedly getting the wrong drink from the vending machine

I hate pepsi. The last 3 times i put in money in the vending machine to get suncrush, i would get pepsi. I dont drink pepsi. I complained calling the phone number on the vending machine . This time there was no number call on the macine either. Once when i had called previously, the guy refused to refund my money and send he would send me a coupon for pepsi! If i did not want that ### drink in the first place, why would i want a coupon for that? I spent so much time trying to complain about this ###. I tried going to pepsico website to complain. There is no place to submit a complaint! When i click on contact, it takes me to facebook where when i write the complaint, it gets on my facebook page which is an added thing that piisses me off
even more. I will never drink pepsi ever.

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4:26 am EDT
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PepsiCo pepsi refrigerator not working from last 4 month

Hi,

Pepsi refrigerator not working from last 4 month
I have lot of complaints regarding this

08/ may/ 2010 = 687
10/ may/ 2010= 806
12/ may / 2010= 1032
14/may / 2010 = 1361
18/may / 2010 = 1721
21/may / 2010 = 2129
22/may / 2010 = 2245
03/june/ 2010 = 235
10/june / 2010 = 831

After all these complaints to still i am waiting for the resposne
Please do the needful as soon as possible

Thanks

Sumit
[protected]

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Sonya Sterling
Detroit, US
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Feb 09, 2013 8:01 pm EST

I had bought a Pepsi max at a Rite Aid store Saturday Feb 9, 2013 and it was flat.

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Adinius
Peoria, US
Send a message
Sep 16, 2013 12:44 pm EDT

I bought 2-12packs of Pepsi Max at Fry's in Peoria, AZ and both were flat.
Code D545PW052433

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irshad husain
US
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Jan 08, 2013 1:28 am EST

Dear sir
I have a retail shop and use to sell your pepsi food since 2 years and my pepsi fridge is dead but after complain no action has been taken. Since 20 days and this is the main season of selling. Please help me what to do
my no [protected]
thank you

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K
11:20 am EDT
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PepsiCo supari pouch in pavked pepsi bottle

i have purchased one bottle of 300 ml pepsi at Ajmer from a shop located at Kaiser Ganj i realy shocked when i saw a used supari pouch was floating in bottle . this is very shame full because pepsi is a international company and every time and every where showing the purity of their product through media . kindly look in this matter and provide me the justice otherwise i will be take some legal action.

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11:06 am EDT

PepsiCo empty cans of sierra mist in 12 pack

I have always drank Pepsi products but on Aug 07 08, I purchased Several 12 packs of Pepsi and Serri Mist at Walmart in Pembroke, NC, while removing the Sierra Mist from the carton I found 3 empty cans and 1 can that appeared to be overfilled. The number on the bottom of one the cans reads as Dec 15 08
0730PS071683
The box carton was not damp nor appeared to have been wet at anytime. No holes were found on the cans nor were the tabs popped. I have always been a devoted fan of Pepsi, but it is sad when you only get a third of what you have purchased.
I understand that things happen, but this should have been detected in your quailty check. Dissapointed,
Faye Medford

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Matthew Hodson
US
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Oct 04, 2015 12:33 pm EDT

My wife loves Diet Pepsi and I purchase at least one 24 pack cube every week. Over the past few months, purchasing the Diet Pepsi Cubes at my local Walmart in Lake Worth, FL, I have had 1-2 empty, or partially filled cans in every cube. Is there anything that a consumer can do to get credit for constantly having empty or damaged cans in their purchases of the Diet Pepsi cubes?

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DIANA LATIMER
Rockland, US
Send a message
May 14, 2009 6:20 pm EDT

I LIVE IN MASSACHUSETTS AND PURCHASED A CASE OF SIERRA MIST CANS AT A LOCAL STORE. WHEN I OPENED THE CASE I NOTICED ABOUT HALF OF THEM WERE ALMOST EMPTY!
WHAT'S GOING ON

DIANA LATIMER
37 LINDEN ST
ROCKLAND, MA. 02370

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D
12:00 am EDT

PepsiCo not given the offer to work

I'm dharmalingam, i got selected in PepsiCo as graduate engg trainee on april 2007, still i m not offered, i m wasted my 4 month carrier only because of PepsiCo, i m approached the gm of PepsiCo in south India, they have not given the commitment to give offer, i got selected through vidio conference from hydrabad so i requesting the concern authority to take proper action on my offer.

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rick
Send a message
Nov 13, 2008 8:26 am EST

I think that with all the education you claim to have, it might be because you don't know how to use spell check.

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Brenda Shiffler
Send a message
Apr 21, 2008 2:36 pm EDT

I actually have a comment about my own personal concern, I could not find a site with the Pepsico company to place it, so I thought this might be the closest one there. I am not sure if it is the correct spot but here goes...

I am a regular comsumer of Pepsi as well as my family and friends. However...Recently within the last few months or so, I have had quite often less than satisfactory situations with the product. Quite often as of late, when I open a 2-liter bottle it goes FLAT very very rapidly. Now I can understand having the same bottle in use for more than maybe 3 or so days but the Very next day? Let alone later that evening at times as well? Somehow I do not believe that is the desired result. I am at this time attempting to finish the last bottle I have purchased and am STRONGLY considering changing to another soft drink product which in the past as far as I can recall have had no problems. I cannot afford as many to purchase products less than satisfactory.

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Robert Miller
Send a message
Jan 06, 2008 10:18 am EST

I received an e-mail from PEPSICO stating that I received a cash prize from
THE PEPSI COMPANY
PROMTION/PRIZE AWARD DEPT
151 CANADA SQUARE, CANARY WHARF,
LONDON, E14 3DY, UNITED KINGDOM

ASKING ME FOR PERSONAL INFO:
name
address
age
phone
occupation sex
income
How often I drink Pepsi **(filled in entries from boxes of Pepsi in the past year for I go through 3-4 pepsi per day)
Remarks about Pepsi

IS THIS A SCAM
Robert Miller

[protected]

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About PepsiCo

Screenshot PepsiCo
PepsiCo offers a diverse range of food and beverage products including snacks, carbonated soft drinks, and juices. Known for brands like Pepsi, Lay's, and Gatorade, they serve customers globally with various flavors and choices catering to different tastes and dietary needs.

Overview of PepsiCo complaint handling

PepsiCo reviews first appeared on Complaints Board on Sep 2, 2007. The latest review Pure leaf unsweetened bottled tea was posted on Dec 11, 2023. The latest complaint distribution of product was resolved on Apr 14, 2019. PepsiCo has an average consumer rating of 1 stars from 1112 reviews. PepsiCo has resolved 4 complaints.
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