PerformanceChipsDirect’s earns a 1.0-star rating from 4 reviews, showing that the majority of vehicle enthusiasts are dissatisfied with performance upgrades.
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Very rude service!
I was very disappointed with Performancechipsdirect customer service and in my opinion their employees need better training. These people simply don't know the meaning and importance of customer service. They were very rude and impolite and of course I will not use their service ever again.
I wanted to return some items but they were rude and customer unfriendly and didn't give me a chance. I regret that I wasted my money here and I will do everything to warn people about this service!
Oxygen sensor and Stage one chip for fuel and performance improvement
I purchased the two stage kit. A highly qualified mechanic installed it. Immediately the check engine light came on. This was a new 2013 Jeep Wrangler. I spent the next six months making calls to the company getting direction on who too see and how the check engine icon could be removed. Nothing worked. I was finally told that the kit would only fit my vehicle when Chrysler released the "protocol' that would allow the cars computer to accept it. Now I called every place I could find to see if the protocol had been released. After no success getting that information I called PCD back and this time I was told that it would be about 18 months before that protocol would be released for this late model. No one told me that at the time of purchase. I eventually cost me over $300.00 to get the problem corrected and the check engine icon removed.
Awful services and I got defective stuff
Scam. I bought sensor chip from the company www.performancechipsdirect.com. The seller delivered order on time, but unfortunately the order was defective and nothing worked. I simply returned the order back, but the seller refused to pay full sum back. He told me that I broke it on purpose. Real idiots, so be careful when you order stuff from them such as chips.
Is PerformanceChipsDirect Legit?
PerformanceChipsDirect earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
PerformanceChipsDirect has claimed the domain name for performancechipsdirect.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Performancechipsdirect.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Performancechipsdirect.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Performancechipsdirect.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
- PerformanceChipsDirect protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to PerformanceChipsDirect has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Don't buy it, for it is garbage
I ordered both the Map sensor chip and the O2 sensor chip. The MAP sensor chip gave a tiny boost in engine smoothness but the O2 sensor chip made my check engine light come on and stay on. Also my fuel economy dropped from 72 MPG to 42 MPG. I returned it and out of $102 that it cost me they refunded $60. Rip off waste of money bad company lies and deception. When I said the items didn't do what they said they asked if I had professional installation. The website says easy to install. They treated me like S&%T when I wanted to return it. Just buy new oxygen sensors if you want a boost in performance. I took the performancechipsdirect garbage off and installed a new O2 sensor and bam 72 MPG! So when you buy this garbage no matter what they make profit off of you. Return it and they keep over $40. Keep it and they get the whole $100. Scam rats they are. Don't buy it for it is garbage.
Their return policy is very bad and they charge a huge restocking fee. When they claim it helps on gas mileage, it's not true. Beware - You should not clip the signal wire of your oxygen sensor, which they're suggesting you clip, They're twisted and you can do damage. That's what a Chevy guy told me and I'm glad I listened to him. We did not cut the wire. Don't buy their products. All the way around, they're bad, bad, bad.
I orderd a Stage one performance chip from this company on Feb.21/2011. At that time I asked at least three times if it was "Free Shipping" and was told "YES" .. so I ordered it. When I received my Visa statement I noticed a $10 shipping fee. I phoned the company and spoke to one of the most ignorant people I have ever encountered. He told me that anything shipped out of the U.S. was charged for shipping. I have been waiting for over a month but still no delivery. I phoned back to find out why and they told me it was probably tied up in customs. I later received an email fom them informing me that if I did not receive it by March 21st., they would reship the item. I still haven't received it (Mar.23rd/2011) and they will not answer my emails. This is a SCAM ! I am now working with my bank to do a "chargeback" to the company. The bank (RBC-VISA) tell me that this won't be a problem. I'll just have to wait until they get my $$$ back from this scammer. Be aware .. this company is a ripoff, the only reason they are still alive is because it is illegal to shoot them. I'll chase them for a refund until I'm dead. You can fool some people some of the time ... but these cucksuckers aren't doing me, that's a promise. BE SMART ... AVOID THESE IGNORANT SCAMMERS !
well one thing for shure if you dont know the difference between a map sensor and a maf sensor you have no buissness being under the hood. i installed on all my vehicles and have good performance and fuel milage.you should have a very good understanding of engine electronics before even attemtping installation of any electronics mod.go with the pros. they have many days of training and know what to do.one more thing 72mpg no way ! no gas burner in the world.
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Overview of PerformanceChipsDirect complaint handling
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PerformanceChipsDirect Contacts
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PerformanceChipsDirect phone numbers+1 (763) 273-8144+1 (763) 273-8144Click up if you have successfully reached PerformanceChipsDirect by calling +1 (763) 273-8144 phone number 0 0 users reported that they have successfully reached PerformanceChipsDirect by calling +1 (763) 273-8144 phone number Click down if you have unsuccessfully reached PerformanceChipsDirect by calling +1 (763) 273-8144 phone number 0 0 users reported that they have UNsuccessfully reached PerformanceChipsDirect by calling +1 (763) 273-8144 phone number
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PerformanceChipsDirect address905 Park Avenue, Minneapolis, Minnesota, 55404, United States
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PerformanceChipsDirect social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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