Pets4Homes
Reviews and Complaints

I have kittens for sale on the website but for the last 2 days I cannot get on to the site. It appears the server is down and there is no way of contacting them. There are no phone contacts anywhere. What are we to do about this.
When you put it in the search engine either on a mobile or a computer it comes up with the message that the "Host cant be found"

Dear Sire /Madam

I like to understand why cannot get into the site at all ?

If have done something wrong then why did not tell me and I would be more than happy to do as advised

Is there something wrong with the site and you cant get in please do tell me

also if have don wrong normally some one write to me tell me what am doing wrong and you can tell me not if have been kicked out of your page then I feel wronged as never got warning or reason your doing this
I look forward to your reply

Yours sincerely jeannette Barnes

I have already send an email to pets4hones complaining but fave heard nothing from you for 3 weeks. I paid a £100 deposit online for a miniature schnauzer puppy. I called the number +44 7554 934551 and she said she was pregnant so could not kryp the last puppy she had wanted for herself as it was too much work. So I Paid the deposit and asked to see the mum, then she told me she has a pet shop licence and gets the puppies from a breeder. I said I don't want a puppy from a breeder and wanted to cancel. She had not said in her as or when first speaking that the puppies are from a breeder and I can't see the mum. Not until after I paid her the &100 deposit. She says the deposit is non refundable and won't respond despite me trying to contact her. The advert on your website should have said Her puppies are from a breeder and it did not - I paid the deposit in good faith. Please could you arrange for my deposit to be refunded urgently as it has been weeks now and neither keys 4 homes not the breeder has responded to my complaint. Thank you. I do not have a copy of the ad or her name - only the mobile number above.

FAO PETS4HOMES.CO.UK

RE: Fraud -Placing adverts using my address: 17 Newton Drive, Outwood, Wakefield, WF1 3HZ

I would like to bring to your attention that someone is placing adverts on your website and fraudulently using my address.

In the past couple of weeks I have had 2 separate incidences where people have called at my home to collect puppies and kittens that have been purchased through your website.

I have reported this to the police (reference number ‘0754 29/04/18'). The person who has placed the 2 adverts is called Miss J Swales and has given [protected] as their contact number, I have passed this information onto the police.

On Sunday, 15th April 2018, a couple from Huddersfield came to my home address asking for a Miss Swales and said that they had come to view some puppies which they had put a deposit down on. The guy had already transferred a deposit to this lady and had since been unable to get hold of her so thought he would have a ride through and see if it was a scam. It obviously was!

Then last Sunday, 29th April a lady with 2 little children from Leeds knocked on my door to say they had come to collect the kittens. She had also paid a deposit to a Miss J Swales who had placed an advert on your site giving my address. I had to inform this lady that this also was a scam, she was devastated and her kids were upset not to be collecting the kittens. The link for the advert has now expired but the lady had kept a screen shot of the advert (attached for your information).

I am not happy that my address is being used by someone registered on your site. I do not have pets and will never need to sell any pets on your site so if you have anyone registered to my address 17 Newton Drive, Outwood, Wakefield, WF1 3HZ please could you delete any accounts immediately and please do not let any new person register using my address. If you look at the electoral register you will see that no Miss J Swales has ever lived at my address.

I would also like someone to contact me to let me know what steps you will be taking to guarantee that my address will never be listed again.

I would be grateful if you would give this matter your urgent attention to stop it from happening again.

Many thanks.

Kind regards.

Lynne Nield

lynne.[protected]@hotmail.co.uk

hi I brought a puppy on the 11th of feb that claimed in the advert to be a full dachshund, which was also reflected in the price I paid £800 I then found out the puppy is a mixed breed. the seller is very unresponsive and fails to refund any money even though a mixed breed is only worth £300-£400. I contacted pets 4 homes as I wanted to get hold of the original advert as I am taking the seller to court but they refuse to correspond or email me back.

I have used pets 4 homes to advertise with no issues UNTIL NOW! We have been hacked i believe and trying to get hold of someone to stop this is near impossible... As i sit here watching someone change our details and possibly ruin our name and reputation as a business unable to do anything?.. we have tried messaging them but no response, there is no number to call for emergency?

Hello there how are you. The reason I am contacting you today is because I am really really upset about the way I have been treated from yourselves. I posted an Ad sometime in october last year trying to re home 8 puppies. Sometime in December my ad has been continously reported by 1 person (Hasan k) who was a former friend of mine. I have explained this to the support team numerous times that he is reporting my account out of hate. I have 2 puppies who are growing very quickly and need their forever loving homes. Everytime my account is approved it is back off within afew hours. I have sent you original dog ownership papers passports original pictures but still my account gets taken down. I have tried everything possible on this last occasion my ad got taken down because I was using someone elses pictures? Which is absurd these are my own pets how can I possibly steal my own dogs pictures? I really enjoy using your site and its a shame ive had a horrible experience and this is all down to 1 person reporting me out of jeolousy. Please can you look into this.

Hi
I have had an advert taken down as you are a king me to provide a dog breeding licence number.I have contacted my local council Telford and Wrekin on two occasions to try to obtain one and on both occasions they have refused as I don't have enough litters in a year .I obide by all the policies and more, have fantastic reviews etc and would be more than happy to get one.Pleease advise me what I need to do to remain able to advertise with you as I feel I'm in a catch 22 situation.I have advertised three litters in a 12 month period but also done adverts to set up a waiting list etc. The current advert that had been taken down was for a 7 month old dog I didn't even breed that needs a permanent home.
Yours sincerely Elizabeth Williamson

Hi,

I bought a dog using this site last month but the seller has not sent the KC papers to me. I am begnning to believe that I have been mis-sold/lied to.

Is there anything you can do about this because it is totally unacceptable and they should be held accountable.

I paid £1000 for the puppy, advertised as KC registered and have been promised the papers will come but they have not.

Thanks

Hi
I have sent several emails to you with the requested documentation and STILL I can not post my adverts would you like to explain why this is ? I haven't even had a mail from you and all my emails have sent
Yours kindly
Debbie bayne

Ps I have had these issues with yourself a for over a year and still you haven't resolved this I am a licenced breeder and kennel registered I have sent you my license on several occasions and sent you my kennel name certificate DEBADOR plz could you sort this today

Hi in Grimsby there are some Scottish fold kittens for sale for 500 I bought one of those cats last year it cost me 600 and was a female she sadly died after heart and breathing problems at 9months of age. She was taken to the vet which cost me a further 200 pounds she was put in an oxygen tent but didn't survive the night. On the news they was talking about banning this breed due to the problems they get

I have been waiting for Pets4Homes to approve my advert for weeks and I really need to sell my puppies as they are growing so fast! I tried to get in contact with them by submitting one of those useless forms but not one person has got back to me. I also sent my prove of address as they asked (picture of provisional) and still yet no response. I am very dissatisfied and want to take this further as I have sent you personal and sensitive information that I now do NOT feel comfortable with you having.

I am a breeder of Tibetan Terriers and have been for 17 years.
We carry out all the recommended health screening and have been inspected by our local council.
Recently we rescued one of our babies from a family that did not care about his welfare or wellbeing.
We always ask our puppy owners to advise us if their circumstances change but unfortunately some don't and we take action to bring them home.
Ted is two and a half years old. Only recently castrated as they were planning to breed from him without carrying out any recommended health screening.
He also had not been vaccinated since his first puppy vaccinations or wormed as he is severely under weight.
He is suffering from severe separation anxiety as he was being left for eight to ten hours at a time.
Ted is extremely anxious and hyper, yearns for human contact and hates being left even when we are in the next room.
He isnt toilet trained in the slightest and had been rarely taken for walks as he pulls so badly on the lead.
We took Ted straight away to our vets for a full vetting to find that he has sore ears, worms, malnourished and his first vaccination was carried out.
He needs to put on at least 2 kg as he is so thin.
The owners reported us to pets4homes as they found out that we rehilibilitate Tibetan Terriers and find them amazing homes.
They lied in their email and pets4homes removed our account.
Many of our puppy owners have sent references to their customer services but with no reply.
We even spoke to the previous owner who agreed that he would retract his statement and send lets4homes an email asking them to reinstate our account but again no reply.
It is disgusting how someone can cause so much heart ache and stress without listening to the two sides of the story.
We are still banned from pets4homes

We contacted the breeder from www.pets4homes.co.uk and asked about beautiful kittens, and we have seen them on the website recently. We were shocked that the breeder gave us wrong contact details and asked to pay the deposit, and we transferred money and couldn’t reach the breeder now. The details are wrong and all emails went to nowhere. Stay away from this site, because they scam people and don’t provide lovely kittens.