Purina
Reviews and Complaints

I'm happy with everything! Thank you!

I bought a fresh bag of dry Lamb and Rice on Thursday [protected] at the Morgantown Walmart in Pennsylvania, and ever since opening it my dog has the diarrhea. Hés been eating this same food for well over a year with no issue. I'm concerned that the food may be bad in some way. It's a 40 lb bag and a big loss for my budget. This dog is an extremely picky eater and does not eat any other food, so the only thing different in his diet is the new bag

We’ve had our puppy on Purina Pro Plan Chicken since we’ve had her. This time when I bought it, it looked darker and hardly had any chicken shreds in it. Our dog had horrible gas since opening the bag. She is never like this. And now she started having diarrhea as well after a few days of eating nothing but this dry dog food. Not sure if you changed the formula or the wrong food was put in the bag? It did not do well for our pup, that’s for sure!

Been buying this treat for my felines because they like it, but lately when buying this product I have noticed that the treats are more broken than usual no matter what size container I purchase. What is up with quality control? M6163 1923786E12, bar code [protected] oz.) & M6317 1923558E4, bar code [protected] oz. ) Friskies Party Mix -original, Please look into this.

On May 14, 2024, we opened a bag of your Purina dog chow chicken flavor to feed to our dog. This is his preferred brand of dog food. And we have not had any issues prior to this. When we went to scoop out his feed we found some foreign material. It appears to be wood of some sort. we have removed the piece. However, we were concerned that if we hadn’t seen it that our dog could’ve potentially eaten it. i’ve attached some pictures of the piece and also of what I think is the lot code on the bag. We do still have the bag, so if there is additional information that you need to trace, please let us know.

I worked at nestle purina in clinton iowa for 8 years a african american supervisor was told by another employee i said negative things about him i never said a word to him but he came right over to where i was working and threatend to punch me in the face i went to the hr department reported it i was fired over thanksgiving break and he got a 3 day suspension he still works there hes heavy into drugs a felon and he threatend to do bodily harm to me his name is torry simms i called hr and asked to explain why he still has a job the lady hung up i think its because im white and hes black

i had walmart ship my 40 pack of friskies pate cat food and it took an extra long time to get to my address, the product that was shipped is unuseable. the cans are all dented, the box was ripped and resealed, very poorly, i have pictures. my cats are older and i always buy the friskies pate for them, i have for years. normally i get great cat food but i just wanted you to see what they will ship to customers, its really not acceptalbe. someone must have dropped it from a high place and then threw them all back in the box and taped it up, put a sticker on it that says SHIP AS IS!

i apologize for complaining but i honestly thought you all should be aware of this. i know that this isnt your fault as a company.

thank you for your time

katie sullenger

[protected]@yahoo.com

[protected]

2072 old milton highway apt 2

walla walla, wa 99362

I bought a 36lb bag of true instinct turkey and venison high protein from Walmart. I brought it home and dumped it into our big plastic tote. I have 3 dogs and 2 days in a row I noticed there wasn’t hardly any meat pieces in it and it was the high protein so there should had been a lot, so I checked the remaining food in the tote and it was the same way. I don’t know why I just know it wasn’t what I was used too.

This last bag purchased September 27, 2023 has caused both my dogs to break out with itchy skin, vomiting, loose stool and ear discharge. We have been feeding this same brand for over a year with good results. I would like to know if this is an isolated incident or if there is a larger problem? Its a very expensive dog food to feed to have these types of side effects.

when purina went to new perks program my points disappeared I have called,

emailed, written to purina consumer affairs without getting this corrected. I cannot access the points I have earned My acct show zero although the

"engagement specialists" I have spoken to tell me I have 4530 points I also

have not been able to upload receipts for purchases always get error please try

again no explanation given of what the error is

I buy purina pro plan case of chicken and rice, turkey and rice and chicken vegetable. My complaint is that our house cat will not eat the turkey and rice plus I feed 3 stray cats and I tried giving them the turkey and rice and they won't touch it either. Just wondering if you have had other complaints with the turkey and rice, Just seems really peculiar that the stray cats won't eat it either. Now I have these cans of turkey and rice just sitting around, I hate wasting the money on this, this stuff isn't cheap

Last Thursday, September 7. 2023, I purchased a 30 lbs bag of purina dog food. Within 24 hours my dogs were vomiting and having diarrhea. This continued until Sunday September 10th 2023. I stopped giving them the dog food on September 9th and they both had their last vomit and runny stools that morning. I go to look at the dog food and there was beetles in the food.

I have 3 indoor cats and buy them Friskies canned cat food, made by Purina. I alternate the various types but last week I bought a 40 pack of Friskies Seafood & Chicken Paté favorites from my local Target. The box they came in wasn't dented in any way but when I started taking out the cans nearly all of them were crunched. As in put in at the factory that way, crunched. This then smooshed the food in the can so when it was opened it came flying out or opened incorrectly and the tin got raggedy and sharp. I couldn't believe these passed quality control. I couldn't return them as I had already opened a few before realizing it was nearly the whole case and wasn't a one-off type situation.

I pay $46 for a 15lbs bag of this because I thought I was paying for top quality food from this company to hopefully find a food that will get rid of my huskies ear infections thinking it maybe an allergic reaction. I have looked up reviews and never thought to look at the ingredients but it has chicken meal in it. Why in the hell am I paying outrageous amounts of money when you put the same crap from cheaper foods into this high protein food that my dog at first liked and now hardly touched is. If I still had the dog food bag I would return it and never buy this product ever again. What a shame that this company would do this to save them money but allow them to charge people more for it because they say they put a little beef and salmon in it. What a joke.

I have a feral cat that I have been feeding for about a year. He loves Friskies Tasty Treasures I buy him 48 at least a month. I am on a limited income and it gets expensive. So iam like great I will try the Purina Rewards Program. I am thinking I buy a lot and I can get rewarded for it. Well as of lately the site claims it can't read my receipts(now that my points have gone up). You would think if they value their customers they would just take a minute and zoom in on the receipt. Very Poor Customer Service. I guess the only way iam going to save on cat food is to switch to 9 Lives! To me they seem like they are scamming people. Or need a more mature person to do the job!

Last week I purchased 2 large bags of Beneful dog food from the Dollar General in Leslie, Missouri. At roughly mid-way through each bag I discovered at least a quarter of the food was clumped with fuzzy mold holding the peices together. This was not only in one; but in both bags I just purchased the day before. I've been buying this brand of food a year now and I'm very disappointed. Especially since my dogs Bambi and Shadow had finally found a food they loved and that I could afford on my budget. I became confident in my choice but now I'm not so sure. I hope this matter is in some way addressed asap.

Thanks, Morgan.

(See if you have a complaint on file in July from me)

This dry dog food has been recommended by our vet, so we've used it for a few years. The 40 lb bag went bad -with bugs with only 2/3 of it used up. I tried to return it to Walmart but the expiration date (3 months) had elapsed the day before. I have the receipt (even though it's hard to read, for $54.00 months ago, and recently (having paid $65.47 for a new bag of it, on 6/6/23). So I'd like my money back, preferably the $65.47 for the new bag since I had to get some earlier and haggle with the manager at Walmart.