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CB Car Dealers Phil Long Ford Motor City
Phil Long Ford Motor City
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Phil Long Ford Motor City
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Phil Long Ford Motor City Customer Service Phone, Email, Contacts

Phil Long Ford Motor City
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www.fordmotorcity.com

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5.0 1 Complaint
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Phil Long Ford Motor City Complaints 1

How responsive is Phil Long Ford Motor City's customer service?

1 Resolved
0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

How is Phil Long Ford Motor City’s rated by customers?

Phil Long Ford Motor City’s earns a 5.0-star rating from 1 reviews, showing that the majority of customers are exceptionally satisfied with their purchases.

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The complaint has been investigated and resolved to the customer’s satisfaction.
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Phil Long Ford Motor City has left an official reply on this complaint.

Phil Long Ford Motor City Purchased 2018 Chevy Cruze LT on 17 June

Purchased 2018 Chevy Cruze LT on 17 June . With that purchase I purchased the maintenance package, extended warranty package, and glass protection package. Vehicle was not serviced prior to purchase. Called and oil was changed (ONLY). WAited on maintenance booklet to do service work. That has not happened. Had vehicle inspected and the air filter was not exchanged, the cabin filter was not exchanged. Both were unservicable and in my pocession for inspection. Tires were not rotated. Maintenance book not initially forwarded and waiting 4 weeks for another one of less vehicle quality. Vehicle was not cleaned prior to purchase. Fuel filter exchanged? 30,000 service not performed while in dealerships pocession.

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Phil Long Ford Motor City representative's response
Phil Long Ford Motor City customer support contacts
Phone numbers

+1 (719) 575-7000

Address

1212 Motor City Dr, Colorado Springs, CO, 80905-7315, US

Website

www.fordmotorcity.com

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Our GM/Partner spoke with the customer for about an hour yesterday. He brought his vehicle in for a complete inspection and fluid check. We also did some minor body work. The customer now has a Maintenance Book. We will also reimburse him for the filters purchased. A total of $61.39 We believe we have resolved his issues at this time. As always, we strive for complete customer satisfaction, we obviously fell short. Our sincere regrets for the inconvenience, and we hope we can still provide service in the future.
Sincerely,
Mark
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Is Phil Long Ford Motor City Legit?

Phil Long Ford Motor City earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Phil Long Ford Motor City stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Phil Long Ford Motor City's reputation as a trustworthy leader in their field. Customers can rely on Phil Long Ford Motor City's services, assured they're dealing with a highly reputable and fully legitimate company.
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About Phil Long Ford Motor City

Phil Long Ford Motor City is a renowned automotive dealership in Colorado Springs, catering to the demand of the local residents with its wide range of high-quality Ford vehicles. The dealership has been serving the community for over 74 years, establishing itself as a trusted and reliable dealership in the area.

With a commitment to providing exceptional customer service and a wide selection of brand new and pre-owned Ford cars, trucks, and SUVs, Phil Long Ford Motor City has earned a reputation as one of the top automotive dealerships in the region. The dealership carries an extensive inventory of some of the most popular models, including Ford F-150, Ford Mustang, Ford Escape, and more.

In addition to the vast collection of Ford vehicles, the dealership also provides top-notch financing options. They work with some of the leading lenders in the industry to offer competitive rates and terms that suit the needs and budget of their customers. Plus, their dealership has a team of experienced finance professionals who are always ready to help their customers get approved for an auto loan as quickly and seamlessly as possible.

Moreover, Phil Long Ford Motor City doesn't just sell cars, but they also offer exceptional repair and maintenance services. With state-of-the-art equipment and highly skilled technicians, the dealership ensures that their customers receive the best possible care for their vehicles. Whether it's a simple oil change or a complex transmission repair, the dealership's service department is always ready to provide excellent services in a timely and efficient manner.

In conclusion, Phil Long Ford Motor City is a one-stop-shop for all your automotive needs. From an extensive inventory of Ford vehicles to exceptional financing options and top-notch repair and maintenance services, the dealership has everything you need to make your car buying experience a success. Plus, with a long-standing reputation for excellence, you can trust them to deliver consistent and reliable services year after year.
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Overview of Phil Long Ford Motor City complaint handling

Phil Long Ford Motor City reviews first appeared on Complaints Board on May 20, 2023. The latest review Purchased 2018 Chevy Cruze LT on 17 June 2020 was posted on May 20, 2023. The latest complaint Purchased 2018 Chevy Cruze LT on 17 June 2020 was resolved on May 20, 2023. Phil Long Ford Motor City has an average consumer rating of 5 stars from 1 reviews. Phil Long Ford Motor City has resolved 1 complaints.
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  1. Phil Long Ford Motor City Contacts

  2. Phil Long Ford Motor City phone numbers
    +1 (719) 575-7000
    +1 (719) 575-7000
  3. Phil Long Ford Motor City address
    1212 Motor City Dr, Colorado Springs, Colorado, 80905-7315, United States
  4. Phil Long Ford Motor City social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    2024-05-13 16:02:11
  6. View all Phil Long Ford Motor City contacts
Phil Long Ford Motor City Category
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