Menu
For Business Write a review File a complaint
Pinterest Customer Service Phone, Email, Contacts

Pinterest
Reviews and Complaints

pinterest.com

Learn how the rating is calculated

4.2 9 Reviews 58 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Pinterest Reviews 292

ComplaintsBoard
K
4:53 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Pinterest At first I didn't see the fuss, now I can't stop!

At first, I won't lie. I thought Pinterest was only for icing topped snacks and roasted Brussels Sprouts Recipes. I had no interest in knitting projects and to be honest, I didn't see many guys on the site.

Not that I can't hang with the ladies, but I thought there was a reason most users were women. After a while, I found books and reading boards that I liked to follow. Then designers. Then after that, if started following some wood workers and got some ideas and tips for furniture making.

The site helped me start planning the remodel of my backyard... and I indirectly got into a bit of gardening! Don't find the app as usfeul as the site, but it's a great site!

Read full review of Pinterest
Hide full review
ComplaintsBoard
G
3:46 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Pinterest Pinterest is a site for collecting cool things you've

Pinterest is a site for collecting cool things you've found online and sharing it with friends. It is similar to Tumblr, but it allows you to organize the things you like into sections or boards. There is a feed from your follows, feeds for all the different categories, and a feed from the most popular from all users of Pinterest. Anything can be pinned - categories range from home or weddings to food and fashion. You can personalize your boards to be anything you want, and they're always there to look at later. With the amount of everything on the site, it is incredibly organized, and that's probably my favorite thing about it. And of course, it has a ton of great ideas and is a lot of fun.

Read full review of Pinterest
Hide full review
ComplaintsBoard
J
2:03 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Pinterest My friend Judy introduced me to this website tonight

My friend Judy introduced me to this website tonight, and it was basically love at first sight. The idea is that you have your own virtual pinboard (or corkboard) and, with the Pinterest application, can pin any picture to your board that you please. The board goes on forever, for as much space as you need. You can have different boards for different interests. Your friends/strangers can repin the image, comment and like whatever you pin. You can peruse strangers' pinboards and find cute new outfits or exciting ideas for hobbies or your home. The site is by invitation only, and apparently it takes time to be invited -- I find that a bit heavy-handed, but it won't stop me from jumping up and down when I get my invite...

Read full review of Pinterest
Hide full review
  1. Pros
    1. Vast content variety
    2. Intuitive visual search
    3. High user engagement
    4. Strong community focus
    5. Effective for brand marketing
  1. Cons
    1. Limited Monetization Channels
    2. Slower User Growth Compared to Rivals
    3. Content Quality Control Challenges
    4. Dependence on External Traffic Sources
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Pinterest Very pleased with the ability to post, save craft, positive quotes, and helpful things

I enjoy Pinterest above all social media because I have used it with my daughter growing up to accumulate positive quotes, crafts, and to help us enjoy things together without the drama of people commenting or "discouraging" each other. I believe that most of social media has been at times the worst of us and has caused changes in all of our behavior for the good. Now that she is almost in college, we still enjoy pinning with each other and sending things like crafts that we can do together and send each other positive encouragements. At least this site, you can enjoy with others similar likes and interests with the younger ones maybe keep the drama mostly out if you want it out. Very helpful in many areas and drama-free :D

Read full review of Pinterest
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Pinterest If you're bored, Pinterest is for you!

As an art student, I'm always looking for inspiration. My friend reccomended Pinterest and when I set up the account, I was very surprised. I wasn't initially expecting much, because most websites have spam and people who are only out to amuse themselves, not others. But it's great! When I'm sat at home, bored out of my head, all I have to do is type in 'projects' and it comes up with all sorts of things for me to do. It's also great if you have friends on Pinterest, because you can communicate and send each-other pins. It really lightens up my day!

The only minor problem I've experienced is that most pins are linked to websites which sometimes make my phone crash, but I think that's because my phone is an old version. I love Pinterest, GET IT!

Read full review of Pinterest
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Pinterest Pinterest is a really fun pin board website that allows

Pinterest is a really fun pin board website that allows you to pin different websites and pictures and arrange them into boards. This technique is really useful because it keeps your ideas and interest organized and in one place. On Pinterest you can create your own boards, as well as see others boards, which can be very useful when searching for pins that interest you. Pinterest has many different categories such as food, art, home decor, and DIY projects. I love getting on Pinterest to find DIY present ideas. The website is easy to use and has some very useful features. One feature that I specifically like is that each pin has a link to the original website which can be very helpful with the DIY projects or food recipes. One con about the website is that in order to create a Pinterest you have to receive an invitation. This can be a little annoying because it takes a couple of days to process, but it is worth the wait. I would recommend Pinterest to anyone, I have even got my mother hooked.

Read full review of Pinterest
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Pinterest T N got me an invite, and I've since spent all morning

T N got me an invite, and I've since spent all morning on here! It's like another image sharing website, except the concept of it is ingenious. The idea is to "pin" things that you find of "interest" (hence, pinterest) onto your very own board.
Except the boards are never-ending. As you keep scrolling, more and more images appear so there's no hassle with needing to click "forward" or "backward".

One thing I can't rave enough about this site is that it is very intuitive. It's super friendly to use and you won't ever be thinking "how do I do this? Why can't this function be more obvious? Ugh, i don't wanna read your 50 page FAQ".

You can categorize and label your boards so not everything is meshed together in one big blob. You can opt for a board to be private, so no one else can see it but you. Once you pin something, you can go back to edit your pin or delete it if you ever needed to.
When viewing other pins: liking, saving, repinning is as easy as hovering over the image of choice, and clicking one of the three buttons that will appear above the image.
The home page is a combination of pins from all of your friends, the people you follow, and you. The most recent pins are always first, so their new great finds are automatically shared with you.

Love how easy it is to use this website!

Read full review of Pinterest
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Pinterest First of all, I can't believe this site only has two

First of all, I can't believe this site only has two reviews! I almost fainted! Seriously though, I LOVE this website. It's not extremely often that I give a website five stars. I'm a pessimist - I always find something wrong with everything. But with Pinterest, I really can't find anything worth complaining about. ONE thing though, like the other reviews and comments talk about, the whole "Invitation Only" thing is a bit absurd. I don't really see the point of doing that. But thankfully my invite came within a few days, so I really don't have much to complain about. I love this site because it is so incredibly customizable! You can make pin boards on ANY topic you want. You can also search for pins or pinboards on any topic you want, and "repin" other peoples' pins onto your pin boards (you still with me?). You can also "like" items, if you like them but not enough to repin them. This is one of my top websites for inspiration and motivation. I always hoard pins from other boards because I find such awesome stuff that I didn't even know existed! I have a board for DIY projects, rainbows, neons, make up/looks, stuff for the home, typography and photos, beautiful spaces and places, and a few more. It's definitely addicting! Like I said, I'm surprised there are only two reviews on this site! One of my absolute favorites, hands down!

Read full review of Pinterest
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Pinterest Pinterest is a great app

Five years ago, Pinterest was created by Paul Sciarra, Ben Silbermann and Evan Sharp with the intention of sharing sensational and innovated pictures, recipes, secrets, tips, and much more. Pinterest is an essential app to enjoy sharing creative ideas with a friend by creating categories, liking newsfeed, following users, and connecting with other websites; one can even have a great diversity of users, in addition, this app is made to use freely and easy.
Pinterest provides an enjoyable experience because it allows for the seamless sharing of "Boards" which for example can contain recipes, fitness, make-up or anything that intrigues one. Additionally, a user can "Pin" a specific post to their desired board which allows one's followers to easily find their content. Another outstanding feature about this app, if one likes something, but does not want to pin it, one can click on a button shaped like a little heart, which it will turn red. Then since the user liked that pin, if the user goes back to the home page, other pins similar to the one the user liked will appear on the home page for one to look since that pin is already categorized in the database of Pinterest. An example would be: if a user liked a pin about a hairstyle; in the home page more pins about hair will appear for one to see since that pin belongs to a category pre-made by the corporation of pinterest. What the corporation is trying to do, is putting pins that one might appreciate since the user gave a judgment of what ones like by clicking on the little heart of a pin. Things similar to the pin will appear because they are suggesting new pins that will captivate one's attention, which I find it fascinating.
Pinterest has a unique functionality with regarding pins that allows one to further inquire about something that one found intriguing. Pins can be personally created or linked to a website. A website can create their own pin and upload it to Pinterest; if the pin they uploaded draws one's attention, one can click the button "Visit site" and it will lead the user to the right website.
I spend a good amount of time on Pinterest. I even made a board named "Things I Need to do." In that board, I always pin about new recipes i'm trying to do, or new hairstyles, or nails art, etc. It's always exciting for me to find new pins that I really have the urge to do, I even saved a pin of how to make a birdhouse. One can find anything they please; with these pins there is a lot one can learn in a day, and I love it.
Pinterest is an app that any type of audience can maneuver, whether one is female or male, and likes clothing and cars. Grandpas and grandmas can look for new recipes, and old cars. Children can look up disney pictures, animals, or cartoons. Teenagers can look for new trends in hairstyle or clothing, or even funny memes or pictures. Anyone can use Pinterest because has a wide variety of categories since it's a worldwide app. This is not an App like Tumblr that only teenagers utilize; in Pinterest one's age and gender does not matter.
Pinterest is designed so one can use it freely and easily. The colors which are red and white, will let one explore with ease because the user's eyes won't hurt. In addition the search comes really handy; there is a search bar where one can type the desired thought. For example typing "Chocolate", anything related to chocolate will appear. Moreover, one can use the already pre-made search which are categories already stated for the user. For instance, animals, health, celebrities, design, etc. This Categories are more general than specific. So if one wants to search specific, just go to the search bar and the user will find the results they need really quickly.
Pinterest is an app that intrigues me because of their wide variety of content, and how easily one can search. Pinterest is an Innovative, fresh and fun app one should register to. The registration is free, and the Exploring is endless.

Read full review of Pinterest
Hide full review

Pinterest Complaints 58

ComplaintsBoard
F
10:51 am EST

Pinterest willow tree figurines order # [protected] by ienuci

I placed an order for willow tree figurines on 11/13/23 and have not received any correspondence from this company or whatever this is that sells these. I paid by credit card and received an email from the company that processed it. I am wondering if I have been scammed and thought I should report it to you to see if you might help get to the bottom of it.

thank you, Patrice McClain

Desired outcome: I would like a response and a refund if this is not a legit company

Read full review of Pinterest
Hide full review
ComplaintsBoard
M
3:50 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Pinterest My entire profile

I created a pinterest account using Google account (log in with Google). Now I have a new phone. I logged in with Google and got a fresh account, not the original linked to the same account. When I tried to link the existing account to the new one, Pinterest wants a non-existent password. If I choose log in with Google, I'm back to square 1. All I want is my original account which was linked with my Google. How do you even have 2 accounts linked to same Google profile?

Read full review of Pinterest
Hide full review
ComplaintsBoard
D
6:49 pm EDT

Pinterest Customer service

I have spent at least 30 minutes looking for a number to call pinterest customer service. One of the numbers I found proved to be out of service?

I will be switching laptops soon and I don't want to lose years' worth of pins. I use them for my artwork. I got instructions on downloading my pins. I get the message in my e-mail but cannot get them downloaded. Who could help?

Would you have suggestions on making sure I don't lose my pins during the changeover to a new laptop?

Desired outcome: call me or sent an email [protected]@hotmail.com

Read full review of Pinterest
Hide full review

Is Pinterest Legit?

Pinterest earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Pinterest to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Pinterest is known for their high standards and safety. If you're thinking about dealing with Pinterest, it's wise to check how they handle complaints.

Pinterest has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for pinterest.com can be seen as a positive aspect for Pinterest as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Pinterest's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Pinterest.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Pinterest.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Pinterest and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Pinterest has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 58 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Pinterest. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
C
10:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good Morning: I am writing to complain about one of your advertisers Narachic. I ordered a sheepskin coat from them, what arrived was a vinyl coat with imitation shearling liner made of polyester. Upon contacting the company for a return of their product I was offered an additional 15% discount, which I rejected out of hand. I have communicated with the...

Read full review of Pinterest
ComplaintsBoard
D
7:52 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Pinterest Latoniaa products

I ordered an extension saw in June, after several weeks, the tracking showed delivery. Item-was not delivered to me. I contacted them and they eventually said it had been lost. They never answered further correspondence. I don't see them selling in your platform anymore, but do see the same item being sold by someone else. I suspect the advertising was fraudulent from the begining. This was not some rediculessly low priced item as are a large number of your advertisers.

Dean Homan

[protected]@gmail.com

Read full review of Pinterest
Hide full review
ComplaintsBoard
J
10:42 pm EDT

Pinterest Latoniaa

I ordered from this company that i found on pinterest. Trusted it because it was on pinterest. They said 100% guaranteed. Also said delivered in 7-10 days. I ordered on 7-17-23. They said it was delivered 8-7-23. It was not delivered to me. It was The Balloon House from Latoniaa. It also said it shipped from California but then the tracking said China. I strongly suggest investigating this company because im sure i got scammed.

Desired outcome: I want my money and want others to beware of this company. They used Track17 as their shipping company

Read full review of Pinterest
Hide full review
ComplaintsBoard
S
3:38 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Pinterest I recently came back to Pinterest and all my board notes are gone.

After a hiatus, I recently came back to Pinterest and all my board notes disappeared. I don't even have the option to open them anymore.

Prior to this, I used Pinterest mainly for references for my own Oc's and brainstorming ideas for my stories. I used board notes to note things about a character, explain a concept about them etc.

For example, I would take inspiration from pins of what I imagined a concept to look like and explain the concept in board notes.

Well recently, I took a break from Pinterest, and I've come back. I made a new account to start fresh. Earlier today I wanted to make a board note for a skincare routine and which products to use. When I went to my board, I couldn't find the option for board notes anywhere. I was confused so I went back to check on my old account to see where to option for board notes was under the impr4ession that they moved the button or something. To my surprise in couldn't find my previous board notes ANYWHERE. All of my work and writing have been completely erased. This includes all my concepts, outfit ideas, recipes, skincare routines, everything.

Confused, I took to the internet to find out more about my situation, or if anyone has been having similar issues. I came across a Reddit post in r/Pinterest titled, "Is Pinterest actually removing board notes?". Based on this, I could tell that they probably did. I checked the post and saw that people were just as upset as I was/am. I also found out that Pinterest have been pushing out bad updates recently, and people are facing issues that have yet to be fixed.

It's really upsetting to see what Pinterest has become now. And based on what I've been, there not listening to feedback from their users. I also find it confusing on why they did it. It didn't get in the way of people who didn't want to use the feature and was incredibly helpful for getting your ideas together.

Overall, based on mine and other's experiences, Pinterest has been going downhill with updates. With all the ads on the site, the removal of picture comments, and commenting as a WHOLE has been removed (for some based on what I've been seeing.) They also implemented a feature to "protect" young users or something and based on all the negative experiences it certainly ISN'T helping at all. They keep on making things worse when me and others just want the cite to go back to what it was before. It seems after the end of 2020 the app has been decreasing in quality. (Like seriously, why delete picture comments and comments as a whole? Isn't that apart of social media? Also, board notes. They were actually very useful and were a good feature overall.}

I just want Pinterest to respond to criticism and bring the unnecessarily removed features back. It really just seems like their own grave spouting bad updates one after the other. If Pinterest continues to ignore these and continue at the pace that their going right now, I fear for its future.

Desired outcome: I would like Pinterest to add board notes back, and mainly, start listening to customer feedback.

Read full review of Pinterest
Hide full review
ComplaintsBoard
S
12:15 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Pinterest Clicked on a subject that took me to pornographic subject matter and to a fake support connection

I was going through various posts...I innocently clicked on a picture of a male movie star, Mark Ruffalo, and pornographic matter was noted and a phone number to call Microsoft Support(false) was there to call,,,,they wanted $300 to get rid of the malware. When I said I would have to think about it and talk to my son-in-law, the man got angry with me and said I was wasting his time. I hung up.

Point is don't you verify who you are allowing to post on Pinterest? This was really traumatic for me, as the man was talking to me, videos keep coming up on my screen of sexual content, very vivid.

I am really disappointed in Pinterest for allowing this trap to be included in their posts.

Desired outcome: Remove such traps and pornogrphic content in posts. Please respond.

Read full review of Pinterest
Hide full review
ComplaintsBoard
P
11:01 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Pinterest Censorship

I have recently received notice of removal of a pin I saved due to adult content.

My first complaint is that when I click on the link to get more information about the restriction, all it did was take me to the home page. Several attempts to contact from there failed. Not user friendly in my opinion.

The heart of my complaint is that the objectional pin I saved came to me in an email from your company. So I can be censured and chastised by your company

based on saving pins you send me!

See the problem?

Moreover, I object to what I see as puritanical censorship rules as a matter of principle.

Read full review of Pinterest
Hide full review
ComplaintsBoard
L
10:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pinterest Downloaded pornographic sales in Pinterest to my mobile app.

A nude male parts were jiggling on my foods screen, probably a silicon. Sales I believe. I will not use my app to check data you may need because the video was so disgusting. The model had clothing on, but the video filmed the sale object below the waste. Today is 17 July 023. About 9pm Central Time. The download probably came from Birmingham Alabama to mobile app in Montgomery Alabama. My app is on [protected]. There are several stolen AT&T computers housed in Birmingham which have such capability. Though the families using the stolen computers have probably been sued by Pinterest, they did not mentally register the message that such downloads are pornography and therefore strictly illegal.

Desired outcome: I would hope pinterest would prosecute or remove the download on their app.

Read full review of Pinterest
Hide full review
ComplaintsBoard
B
12:26 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Pinterest It won't let me use my account

Can you reactivate my account I do not know what I did to get deactivated can you please fix this.

This is what it says-

Your account has been deactivated

Common reasons for account deactivation include:

• Violating Pinterest Community Guidelines.

• We noticed unusual activity on your account.

• You requested an account closure.

Contact us if you have questions or would like to reactivate your account.

Read full review of Pinterest and 1 comment
Hide full review
1 comment
Add a comment
D
D
DoodyDoody
Wauconda, US
Jun 13, 2023 11:43 am EDT

Yeah that’s another Pinterest screw up. I loved Pinterest, even back just a year ago, but now it has gotten really bad. It’s getting to where pretty soon there will be more advertising then anything else. And, when I had only been using Pinterest for a few months some of my boards disappeared. Two of my favorites. When I reported it first Pinterest said there was nothing could be done. It was gone forever, then put the blame right on me saying I must have accidentally deleted them. How could I? There were three steps that had to be taken to delete boards. I certainly did NOT delete those boards. And just recently my entire account was deleted. I had made some really great boards. They took me a few years. Pinterest doesn’t care! If I had known that Pinterest was going to do nothing to safe guard PINTEREST from deleting boards and ENTIRE ACCOUNTS, I never would have put so much time into it.

ComplaintsBoard
I
2:02 pm EDT

Pinterest Ads

This is by far the worst I have ever seen. I have requested for cancellation of my account and the whole nine yards to no avail.. You have take $65 from me, even though I stated I do not understand nor no how any of this works. I cannot find a phone number to speak with someone to get things resolved. I want a full refund today also STOP attempting to take more money out of my account.. cancel all ads and accounts NOW

Desired outcome: REFUND AND CANCEL ALL ACCOUNTS ALL OF THEM NO ADS NO NOTHING, i WILL NEVER USE YOU GUYS AGAIN AND i WILL POST THIS INCIDENT ON MY SOCIAL MEDIA ACCOUNT THAT HAS OVER 100K FOLLOWERS

Read full review of Pinterest
Hide full review
ComplaintsBoard
J
10:04 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Pinterest Official takedown request

To Whom It May Concern:

I am hereby requesting immediate erasure of personal data concerning items posted without my permission according to Article 17 GDPR. Please delete the following personal data concerning me:
See URL(s) to be removed (one per line) below:

https://i.pinimg.com/474x/b7/42/c2/b742c27a0739ed85b22067e59570439e.jpg

Explanation:

My personal data has been posted to the site without my permission and according to Article 17 of GDPR, I request its immediate erasure. I am of the opinion that the requirements set forth in Article 17(1) GDPR are fulfilled. You cannot claim an exception based on Article 17(3) GDPR either, particularly as I am not a public figure. If I have given consent to the processing of my personal data (e.g. according to Article 6(1) or Article 9(2) GDPR), I am hereby withdrawing said consent for the entire process. In addition, I am objecting to the processing of personal data concerning me (which includes profiling), according to Article 21 GDPR. I request that you restrict the processing of the data concerning me pending the verification whether your legitimate grounds override mine, pursuant to Art. 18(1)(d) GDPR. If you have made the aforementioned data public, you are obliged pursuant to Article 17(2) GDPR to take all reasonable steps to inform other controllers, including search engine operators, who process the personal data listed above, that I have requested the erasure of all links, copies or replications. This applies not only to exact copies of the data concerned, but also to those from which information contained in the data concerned can be derived. In case you have disclosed the affected personal data to third parties, you have to communicate my request for erasure of the affected personal data, as well as any references to it, to each recipient as laid down in Article 19 GDPR, Please also inform me about those recipients. If you object to the requested erasure, you have to justify that to me. My request explicitly includes any other services and companies for which you are the controller as defined by Article 4(7) GDPR. As laid down in Article 12(3) GDPR, you have to confirm the erasure to me without undue delay and in any event within one month of receipt of the request. Please reference GDPR-CASE#20230421JR in your response.

I am including the following information necessary to identify me:

Jeremy Roh
6315 Ashrock Place SW
PH | [protected]
EMAIL | [protected]@gmail.com
If you do not answer my request within the stated period, I am reserving the right to take legal action against you and to lodge a complaint with the responsible supervisory authority.
Thank you in advance.
Yours sincerely,

Jeremy L Roh

Desired outcome: Delete the Image on the Server

Read full review of Pinterest
Hide full review
ComplaintsBoard
N
7:59 am EDT

Pinterest New update

The new update is extremely frustrating. I am below 16 years old, and it now won’t let me do pretty much anything. Not only can my friends not see my account, but I can’t access any of my shared boards, and my created pins are disappearing. I agree that privacy is necessary for young children, but doing this for people my age is completely unnecessary.

Desired outcome: I think you should lower the age limit to below 13 (under teenage years).

Read full review of Pinterest
Hide full review
ComplaintsBoard
B
10:46 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Pinterest Laser etcher

Dear Pintrest,

I'm wondering how well you vett the companies you allow to advertise on your site. I have made two different purchases through your site in which the seller has taken my money yet failed to deliver the purchased product. In asking what recourse do I have for either receiving the purchased products, or a refund of my money. I'm 63 years old, disabled and on a fixed income and with the economy as it is, every penny counts. Please advise me on what actions need to be taken in order to receive my product or my refund. I look forward to hearing from you soon.

I ordered the product on November 17,2022

Laser etcher

The order number and purchase verification are attached

Sincerely

Robert C Henson Sr

[protected]@gmail.com

Desired outcome: Product or refund

Read full review of Pinterest
View 0 more photos
Hide full review
ComplaintsBoard
E
1:01 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Pinterest Latoniaa 7 in 1 welding machine and helmet

Visited link on Pinterest to latoniaa.

Offer for 7 in 1 welder and helmet.

Paid £ 42.85.

What I actually received was a bum bag with 'sup' written on it!

The link to contact the store was

de- activated.

I've looked further into this company & have discovered it is a big scam.

It sounded too good to be true and it was.

I feel stupid for being had, should have followed my own advice.

I've contacted my bank to see if they can help.

I hope this helps prevent anyone else being scammed in the same way. Please be careful

Desired outcome: Make public aware. Remove the site from Pinterest to protect people

Read full review of Pinterest and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
C
C
Carrick Matthews
US
Oct 07, 2023 5:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

There are a lot of fraudulent adverts on Pinterest. Large items, e.g. cabinets of art materials or toolboxes with up to 90% off rrp. If you do buy, use a credit card so that you can claim a refund if the item is not delivered. What happens is that the company evaporates from the internet once the purchase has been made and becomes uncontactable. They give you a fake web address and a fake tracking order, often from China Post. Once the tracking reaches your local mail or distribution centre it disappears and you never receive the item. New fake companies then try to sell the same items and they keep the same ad, but change the company details. Notice how the same items are offered by weirdly named companies all over Pinterest, and because Pinterest uses personalised algorithms you will see lots of them after you have looked at one. I would not trust any offer on Pinterest and the company should be shamed for allowing such practices. Another site to watch out for is Amazon Marketplace. If you buy from there you may find the amount is deducted from your Bank Account repeatedly over several months by fraudulent sellers. Always check your direct debits or standing orders for Amazon Marketplace repeats. These can be stopped for 13 months by your bank on request and it is up to the seller to contact you if a genuine charge has been stopped. Fraudulent sellers will probably not try to contact you. If they do, let your bank fraud team deal with them.

ComplaintsBoard
L
3:11 pm EST

Pinterest Human sleeping nest never was received and my credit card was charged

I have been a Pinterest user for years…. love my boards. But on January 17 I saw the human sleeping nest on your web site. Thought it would be fun for my twin grandsons to play in and watch tv they are 3 years old
We ordered. It and we received a note in our email it was delivered on the 8 th of February. We were home and we have a ring doorbell and a roving camera on top of our garage that can turn side to side, missing nothing in our front yard.
No delivery was made. We have been to our post office and I have sent 3 emails to this address ….. address is. [protected]@messages24h. store
They have sent 3 emails back that it has been delivered or some new tracking number. They use a shipping company called Track 718 that has little info about them. We did read horrible reviews of other folks who never received
Their shipments. From this company.
The original ad is from Gabriel’s store that is on your Pinterest board
Please remove them from Pinterest so no one else can be taken advantage of
I still love your site
Thank you
Lyn Estes

Desired outcome: To receive the product I ordered. Protect other people from being scammed on this website Gabriele store Remove this company from your boards

Read full review of Pinterest
Hide full review
ComplaintsBoard
C
4:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Pinterest Helkay Home and Garden

This company advertises on Pinterest. Last November, 2022, I saw a product advertised on Pinterest by this company. I wanted to purchase the product and connected to the company through the Pinterest advertisement. The product never arrived, as of February 7, 2023, despite emails from the company that claim they would investigate and that the product was reshipped to my address. This company is bogus and Pinterest should be ashamed that it takes money from them to advertise products that encourage people to be defrauded of their money. There are many other complaints that I’ve read online about Helkay, people with the exact same issues of items being mis-delivered and then receiving no positive outcome from them. This makes me question other retailers on Pinterest and I will not make purchases from advertisers again.

Desired outcome: Pinterest should ban this company from their website and apologize to all the Pinterest users that have lost money by ordering from Helkay.

Read full review of Pinterest
Hide full review
ComplaintsBoard
T
5:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Pinterest Latonia bait and switch fraud scheme

DETAILS AND Facts:

1. On or about January 5, 2023, I noticed a Latonia advertisement posted on Pinterest which read: 
New Year Promotion 8-in-1 Extendable Dining Table ×  $29.99

2. On or about January 5, 2023 I placed an order with Latonia and received the following confirmation email notice:
Latonia ORDER 230106000926934Thank you for your purchase! Hi Tom, we're getting your order ready to be shipped.

3. On or about February 3, 2023 I received a jewelry finger ring, not the Dining Table I ordered and paid for.

4. After many email communications with Latonia, Latonia still has not corrected their shipping error by sending me the dining table I paid for
It appears to be a Bait and Switch fraud scheme.

Sincerely,
Tom House
[protected]@gmail.com

Desired outcome: Latonia to send me the dining table I ordered and paid them for ($29.95), which including shipping costs ($9.95)

Read full review of Pinterest
Hide full review
ComplaintsBoard
M
3:46 am EST

Pinterest Pinterest Account.

My account has been deactivated without giving any reason. Please explain to me why in writing or reinstate it back to where it was when deactivated. Please reply ASAP. It disappeared in an Orwellian manner on the 5th of February, 2023. If this is the way clients are treated then the future of Pinterest will be a blight one.

Sincerely,

Michael Hopkins

My user name is Michael Hopkins.

Desired outcome: My Pinterest account activated.

Read full review of Pinterest
Hide full review

About Pinterest

Screenshot Pinterest
Pinterest is a visual discovery engine for finding ideas like recipes, home and style inspiration, and more. Users can create and share pinboards with images and links to content. The platform also offers advertising services for businesses looking to promote their products.
How to file a complaint about Pinterest?

Here is the guide on how to file a complaint or review about Pinterest on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don’t have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Pinterest in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Pinterest. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Pinterest on ComplaintsBoard.com.

Overview of Pinterest complaint handling

Pinterest reviews first appeared on Complaints Board on Nov 18, 2011. The latest review At first I didn't see the fuss, now I can't stop! was posted on Mar 22, 2024. Pinterest has an average consumer rating of 1 stars from 292 reviews. Pinterest has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.4
1530 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Pinterest Contacts

  2. Pinterest emails
  3. Pinterest address
    808 Brannan Street, San Francisco, California, 94103, United States
  4. Pinterest social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 25, 2024
Pinterest Category
Pinterest is ranked 1 among 158 companies in the Social Networks category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.