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Platinum Services

Platinum Services review: Unauthorized billing! 20

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Author of the review
10:25 am EST
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This company is debiting my account without permission. How can I find them to stop this... Plz advise smb!

20 comments
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crecencia guerrero
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Mar 08, 2008 4:51 am EST

I want my money back!

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kumar
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Mar 15, 2008 3:41 pm EDT

This platinum services debited my account for 169.95, How can I get money back from them.

Do any body got money back from them . please help me

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Janeya
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Mar 26, 2008 8:01 am EDT

i have the number for the company its [protected] when you call dial 0 so you can get an operator. here is the thing they tag along onto pay day loans and after you fill out the app for these loans they charge your account they say they send an email giving the opportunity to cancel saying that your app was submitted unfortunately they do not have a money back policy how convient right so the only thing you can do is cancel

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ag
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Mar 28, 2008 5:02 pm EDT

Set up another bank acount and start using it for any new transactions or withdrawls and when you get back all the checks and withdrawls that you know you wrote out or debited from the first account then close it out. I don't know of any way that you can get your money back but you can stop them from debiting your account any further. Also let the bank know of this company so that they may call you when this platinum services tries to withdraw from your old account.

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kelley crum
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Apr 11, 2008 11:21 am EDT

Because of these complaints I have been saved I hope! Platinum Services called me with a wonderful pkg. deal take a trip any where in the United States for only $1.95
With the promise of not being a scam, he gave me his companys email address and
thats how I found you. Before I gave him my account numbers I looked up his email
and some reason it popup as the complaints on his company and not on his company web site. Thank god! After seeing all these complaints and different complaints sites I was so happy I had not given him my information. SO THANK YOU !

KELLEY

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mark wampole
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Apr 22, 2008 6:19 pm EDT

Here is some more about this company.

Platinum Services — Unauthorized debits & charges!

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Andria
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May 21, 2008 11:22 am EDT

I just called to cancel this service after seeing the charge on my account that was made on a Sunday. What company that isn't a scam charges you on a Sunday. I am out $169 because they say I did not cancel before the 10 day trial was up. I do not remember anything about there being such a large non-refundable charge.

I have done these trial things before with other companies and they always refund me when I forgot to cancel or I did not use the service.

We need to get the word out to people not to sign up with this company. I now have to tell my husband that we are out $169.

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Daniella
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Sep 25, 2008 9:05 am EDT

they took money out of my account with out informing me and now when I try to contact them I get no answer. they are a rip off

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amanda
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Nov 14, 2008 2:40 pm EST

Platinum Service debited me for 79.95 and my bank wouldn't do anything about it at the beginning, I think I got a new customer service guy who didn't know what a 'fraud claim' was. Anyway, I called PS three times and got the same angry sounding person every time, and when I raised my voice at all out of frustration, she would YELL at me. Literally YELL. And say "MA'AM YOU ARE BEING SO RUDE! I CANNOT HELP YOU! YOU HAVE AN ATTITUDE!" etc. So I calmed myself down, asked her to refund my money, and got the complete run around from her. I ended the call with "How do you f--king sleep at night".
Thank god though, I didn't have 79.95 in my account, so it got returned anyway. Then I got a better CS Rep at my bank and she filed a fraud claim for me so I can get my returned item fee (35.00) back. Woo!
The worst 'customer service' experience EVER. EVER.

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Brian J Kane
Dubuque, US
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Apr 09, 2010 11:59 am EDT

I am Brian J Kane of Kane, Norby and Reddick, P.C., an Iowa law firm. We represent Platinum Services, Inc., an Iowa business corporation, based in Dubuque, Iowa, which does business in the midwest selling supplemental insurance products. Our client, Platinum Services, Inc. IS IN NO WAY AFFILIATED with or related to Nation Platinum Member Services which appears to sometimes do business as Platinum Services. Theses complaints are NOT about our client. The name similarity is confusing and has unfortunately caused some persons to contact the wrong Platinum Services. Our clisent has been recognized as one of the most trustworthy insurance agencies in the United States as determined by Goldline Research and published in Forbes.

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colleen marshal
Sioux Falls, US
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Jun 11, 2010 6:22 pm EDT
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my account too has been debited 99.95 and I didn't sign or agree to anything. I know I did not give out my bank account information...

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stopscams100
KALAMAZZOO, US
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Jun 12, 2010 10:56 am EDT

THESE MOTHER FERS DID IT TO ME ALSO..THEY TOOK 99.95 OUT OF MY BANK ACCOUNT NOW i HAV TO CLOSE DOWNMY ACCOUNT BECAUSE OF THESE [censor]
I SAY F PAYDAY PUSSEY LOANS AND F PLATINUM SERVICES I WANT TO RIP THEIR PARASITE FACES RIGHT THE F OFF!

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stopscams100
KALAMAZZOO, US
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Jun 12, 2010 10:57 am EDT

This fraudulent company...or should I say PARASITES! did the sAME THING TO ME! THEY STOLE 99.95 DOLLARS OUT OF MY ACCOUNT. I WAS ONLINE LOOKING FOR A PAYDAY LOAN AND THESE PEOPLE SOME HOW GOT MY INFO?
I DONT EVEN KNOW WHO THEY ARE, HOW DARE THEY! THEY NEED TO BE SHUT DOWN BECAUSE THEY ARE HEATLESS THIEVES WHO PRYA ON PEOPLE WHO DON'T HAVE MONEY TO BEGIN WITH!

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larryhilliman
York, US
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Nov 28, 2010 6:56 pm EST

they got me too.99.95 had to close my bank account

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antwone10
US
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Dec 24, 2010 5:58 pm EST

this motha[censor]as just took my $99 dollars from my account

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brianmsr1brian
lothian, US
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Jan 07, 2011 6:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This is [censor]. they took 99.95 out for nothing, told me they emailed me and since i didnt respond to cancel these pieces of [censor] think they can steal my money. Something has to be able to be done. I need more info on these people. call the news, hire a lawyer, and put these [censor] away. if u ask for a payday loan u r obviusly broke. so they take money out of your account that u dont have and then you pay for all insufficient funds and return checks. please someone help me, brian if we all get together and sue these [censor] then they might stop. there a bunch of heartless [censor]

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brianmsr1brian
lothian, US
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Jan 07, 2011 6:42 am EST
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go to hell platinum

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WaterKat
Sacramento, US
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May 27, 2011 6:22 pm EDT

Same thing here - payday loan application co-opted by these crooks, no resolution from the company, only slightly better from my bank. Just got off the phone with Platinum Services - their "billing service" or something. She told me I would need to file a fraud complaint with law enforcement - then fax the document (police report) and a list of all bank charges that have resulted. Fax number for that is: [protected] I'm going to try it, and contact our District Attorney as well. She also said that I had talked to "manager" (female) on April 5th. I did talk to someone on the 5th, but it was a MAN, not a woman! Crooks all around.

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iyabode
Rialto, US
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Jul 30, 2011 12:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

platinum service took $99.95 from my checking account without my permission i spoke with a woman to cancel the order or whatever they are billing for, she stated no thatshe will sent an email to me and iwill need to stopthe membership, i never receive email from this SOB this happen on7/28/2011. this am7/29/2011 $14.00 taken out of my account. I called all day today all igot is arecording of a woman voice that speak in a low voice that you can hardly hear what she was saying. This scam artist preying on innocent people should be stopped and punished for armed robbery

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Halunen & Associates
Minneapolis, US
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Jan 16, 2014 3:03 pm EST

We are currently investigating whether Platinum Supplemental Insurance (a.k.a. Platinum Services, Inc.) engages in an illegal process known as “churning.” Churning happens, for example, when an insurance company convinces customers to cash in existing policies for new ones but fails to inform the customers about additional fees or increased premiums.

We are interested in talking with Platinum customers who think they may have been the victim of churning or who have questions about the sales practices of Platinum Supplemental Insurance. Please contact us toll free at [protected] or at Halunenlaw.com.