Menu
For Business Write a review File a complaint
CB Scam and Fake Checks Platinum Services I don't know anything about them and they keep debiting my account. This is a scam and i am trying to get down to the bottom of it.
Platinum Services

Platinum Services review: I don't know anything about them and they keep debiting my account. This is a scam and i am trying to get down to the bottom of it. 76

C
Author of the review
3:55 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I don't have any of the following questions. All I know is that this company id trying to debit my account and I have not done any business with this company. I have no clue who these people are.

76 comments
Add a comment
D
D
debra eguia
Send a message
Jul 11, 2008 8:46 am EDT

Took 79.95 out of my account unauthorized! Beware all!

D
D
debra eguia
Send a message
Jul 11, 2008 9:51 am EDT

i dont know platinum just took 79.95 from my account and i want it back

L
L
Levert A Smith
Send a message
Jul 22, 2008 1:46 pm EDT

caused my account to be overdrawn for $21.00 overdraft charge I have not applied for anything from this company. bank is searching for fake withdrawal. do not want them to try and withdraw again when money is available.

J
J
J Osborn
Send a message
Aug 11, 2008 4:04 pm EDT

I have the same problem. Each bank account i have is debited without my knowledge. Ive changes banks so many times . Thing is i never give out my personal info so how can they keep taking money out?

S
S
scamnots
Send a message
Aug 20, 2008 1:09 am EDT

Simply check with your bank and they can easily identify where the withdrawl went to. It would have to have been authorized by you at some point. If not you have a problem with your bank(s).

L
L
latosha ward
Send a message
Oct 17, 2008 8:54 am EDT

i had 16.95 tooken out my account then another 17.95 and i dont no were this is coming from and i need to get to the bottom of this

D
D
Debra Miller
Littleton, US
Send a message
Feb 02, 2009 3:35 pm EST

Platinum services has been debiting my account for $14 dollars twice the 2nd of every month. I don;t even know how to get in touch with them.

J
J
JAMES DAVIS
Canton, US
Send a message
May 18, 2009 4:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hi my name is james davis and i like to know about platinlim services for platinlim services take 99.95 of my money out of my debit card on the 5/18/09 and i do not no way but do not like it i like to get my money bank for this is not right at all to do so how do i get my money back thank you you can call me at [protected] or you can email me at radio2834@yahoo.com

R
R
Richard J Sams
Carnegie, US
Send a message
Sep 04, 2009 10:17 am EDT

never authorized bank withdraw

R
R
robert linthurst
pheonix, US
Send a message
Oct 19, 2009 2:48 pm EDT

hy my name is robert, and they have took money from my account 3 times and the messed up part about it is the bank is continueing to allow this fraudulent activity to continue.when I called to see who they were they would not tell me.why cant someone do something.

I
I
iceburg
Waynesboro, US
Send a message
Oct 30, 2009 5:46 pm EDT

hi my name is don, and they got all my money out of my account, my bank also cant tell me anything about them or how to contact them, yes they are fraudulent and need to be stopped

O
O
ohiogirl09
Coshocton, US
Send a message
Dec 29, 2009 5:37 pm EST

My friend David received calls from this place today. They claimed that he had committed credit card fraud and threatened legal action if he didn't pay five hundred dollars. When he tried to get info about the supposed debt and the company, they actually hung up on him. They called five times and became abusive and threatening at a certain point and began calling him names and saying that they had his voice recorded giving consent to charge his credit card. They said they had a voice analysis machine that proved with a 99.4% match that the authorization came from him. Here's the kicker- my friend doesn't even have a credit card. TOTAL SCAM. Everyone beware.

S
S
sjcsalas
Glendale, US
Send a message
Jan 03, 2010 5:12 pm EST

UNAUTHORIZED WITHDRAWAL FROM MY BANK ACCOUNT OF $99.95

M
M
madman78343
US
Send a message
Jan 27, 2010 11:53 am EST

HERE IS SOME INVO ON THEM
NATIONAL PLATINUM MEMBERS SERVICES
2533 N. CARSON ST. SUITE 4077
NV 89706

A
A
Anita L. W.
Garden Valley, US
Send a message
Feb 06, 2010 1:43 am EST

What disturbs me more than someone taking $99.95 out of my account is the fact that I have been reading that they have been doing this to people for over a year now. How is it that they are allowed to continue? The account they took this money out of supports my ill 82 year old mother who is on a fixed income that is stretched to the limit now. When they took the money out it made the three small checks that the money was in the bank to cover, bounce. Now we are minus the 99.95 they took, the $105.00 bounce check fees and the amount of the checks. This is devastating and the financial spiral effect this has already started on my mothers account has got to be stopped and corrected. I am going to file a complaint with the Attorney General in Nevada & California, The federal Attorney General, Nevada BBB, every government office that has anything to do with our currency and then to our politicians. Who are these people and who are the people that sold them my banking information? I will not be done with this situation until I know the name of the person(s) going to jail for taking money, steeling money that was needed to take care of a woman that worked all of her life for the social security she gets. The bank makes it harder on us to get our money at times than they did for this company. They had no check number, they did not have my ATM Card number all they had to do was tell them they wanted it. This is so wrong!

L
L
L Thompson
San Leandro, US
Send a message
Feb 10, 2010 11:01 am EST

Thius company took $99.95 from my prepaid debit card and REFUSED to cancel transaction upon my request. They stated that I had 7 days to cancel when I did NOT sign up for this! I've requested this cancellation three consecutive times and was treated like crap and made to feel like the villain! I am on fixed income and need ALL funds on my prepaid debit card. Something MUST be done to STOP these Scamming people. They took Serious Advantage of me and I am truly PISSED!

J
J
jyazzz
Gary, US
Send a message
Feb 16, 2010 9:23 am EST

hi everyone i have been experiencing the same exact problem w/ Platinum Service...I have no idea who they are or where they came from. Every time they have tried to pull money from my account no money was there so my bank charges me 25.00 every time. I just spoke with my bank and they provided me with a number [protected] which of coarse gives a busy signal. My bank told me to get a police report and they will take care of the entire situation. These people are crazy, I do not understand how they can do this to people, they are sick. Everyone try talking to your bank to see if they will remove the charges. I'll update you all within a few days.

K
K
KristinArizona
Tucson, US
Send a message
Feb 18, 2010 3:34 pm EST

Apparently my actions were effective. I called Platinum Services and closed my "account", told them I was filing a police report, a BBB report, a complaint with the Attorney General and would be closing my checking account to ensure no further unauthorized charges would take place and I would file a fraud claim with the bank . Since my charge was still pending, Platinum Services reversed the charges and the $99.95 transaction disappeared. Since I've gotten the fraud department at the bank involved, any further activity from this merchant will be rejected.

S
S
Suzanne McAfee
Independence, US
Send a message
Feb 19, 2010 9:49 am EST

I had the same thing happen to us! I am on hold with them right now. I have already called my bank and filed fraud dispute, and have a hold on my account so that they can not take any more money! This is stealing, I thought this was illegal? How can they just take money out of your account like this! There has to be a way that it can be stopped for all future victims!

R
R
RP199
Reading, US
Send a message
Feb 22, 2010 1:39 pm EST

i agree i just got a phone call from my bank stating i give out my account number to this company but i never heard of them in my life. they took out 99.95 from my account..

L
L
lilwilson
Baltimore, US
Send a message
Feb 24, 2010 5:34 am EST

these people are crazy they did me the same thing.the lady told me i have to get a police report.why should i?i am trying to talk to one of my police friends to get it resolved.i will keep everyone posted.

L
L
ladyred1
Ypsilanti, US
Send a message
Mar 01, 2010 11:20 am EST

they went to my direct deposit disability bank acct. and got $99.00 without my consent.

T
T
Tarra Vaughn
Fairfield, US
Send a message
Mar 15, 2010 11:39 pm EDT

We are a family of 5, trying to survive on my husbands unemployment, and last friday these people took 99.95 out of our acount . No we can not pay our electric bill, and when my husband called and asked them why, and explained our situation they simply said the funds are not going to be returned. They did this without our bank account number or info. If anyone knows what we can do to get our money back please help !

B
B
Barely Making It
El Campo, US
Send a message
Mar 17, 2010 12:03 am EDT

Does anyone know how i can get in touch with these scam artists? I never heard of them either and they have already tried to debit my account twice; which has caused two $25 NSF charges on my account. I'm a single mother of 5 and barely making it. I can't afford for these people to be taking money from me that I don't have.

J
J
Jimster726
San Francisco, US
Send a message
Apr 01, 2010 12:52 am EDT

man F*** Platinum Service. I never had any problems with awkward charges on my debit account until I applied for instant cash online approval.

Just recently, I got a $35 NSF which caused 4 mini $35 overdraft charges, amounting to -$175.00

What I did was call my bank and requested that they blocked Platinum Service from accessing my account

Secondly, I am disputing the $35 NSF.

I will let you guys know how it goes in about 2 weeks when my bank gets back to me.

A
A
ara1129
Chicago, US
Send a message
Apr 08, 2010 10:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been charged with this amount and it's a non-refundable fee. Can you believe that! I have called this number and cancel whatever that it is that I signed up for heres the number [protected] and press 6 to talk to customer service as long as you cancel it hopefully you won't get charged again.

M
M
MIcky
US
Send a message
Apr 14, 2010 9:37 am EDT

A company by the name of Platinum Services made an unauthorized debit on my account for $99.95. I am told they are connected to online loans and get information from businesses online and tag you with a "membership" and charge your account. My bank has advised this is indeed fraud and now I have to go through changing my bank account and check cards because of these idiots. I have reported them to the state attorney generals office. When I called them to request removal of the so called "membership" they hung up on me! Beware of these theives!

Y
Y
young.cheryl
Pensacola, US
Send a message
Apr 14, 2010 10:39 am EDT

taking funds that i did not autherize from my account that i dont have!

N
N
Never apply online for cash loans
Manteo, US
Send a message
Apr 20, 2010 9:14 am EDT

I also was charged 99.95 from this company and called the number given to me by my bank to request a refund they stated it would take 7 to 14 days but they would give me a refund. Now that I have this info I will be reporting them to BBB!

N
N
Never apply online for cash loans
Manteo, US
Send a message
Apr 20, 2010 9:17 am EDT

By the way I'm pretty sure this happened due to an online cash loan application was filled out. When I spoke with my bank about this autodraft and the one from the online loan I got they informed me they have the same type loan and that they also take a portion of that loan and deposit it into a savings account for me. So before becoming a victim of the online loan try your bank and see if they have another option

P
P
palm50
Savannah, US
Send a message
Apr 20, 2010 9:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

After reading your posts on Platinum Services and the very same things have been happening to my account. I could not figure out who they were and I got the same bull on the phone. Then I read the comment posted by Jimster726 above and it clicked. I applied for cash from "moneymutual.com" that Montel Williams advertises on TV. I am new to this internet stuff, but I figured a company Montel represents should be a good thing. BOY WAS I WRONG! I intend to email Montel myself. And even if I did complete another application that money mutual recommended I still think they should be held accountable. Because I think their spokesman is the best. I just don't understand?

C
C
cynthiabsalem
Kansas City, US
Send a message
Apr 26, 2010 1:12 pm EDT

I just spoke to the platinum services people, they took $99.95 out of my debit card, while doing an online loan applilcation.. I have no money to feed my children, and truly it was my last dime this month.. they said that it was non- refundable...I have cried all day.. did go through bbb and gave them the case number, , she basically just laughed in my face.. said it was canceled, but not going to refund the money.. we have to shut this place down.. if any one found a way to get refunded, please let me know.

C
C
C-028
Philadelphia, US
Send a message
Apr 30, 2010 8:53 pm EDT

This is outrageous, after being victimized by Platinum Services and robbed for $99.95, I read a number of other complaints. Here's a company that has the capacity to legitimately become a very profitable company and yet they are out here defrauding people out of their hard earned money. Its not like they are robbing people on wall street or someone well to do. They are robbing people who for what ever reason are in dire financial straits. I am facing serious financial challenges and decided to apply for an on line payday loan. These people stole money I don't have. Now I have checks bouncing everywhere. It seems like the state Attorney General or the Better Business people would put a stop to this [censored].

B
B
BillCatt666
Fort Lauderdale, US
Send a message
May 11, 2010 11:18 am EDT

yea they "tried" to debit my debit card for$99.95 but fortunatly they where declined. I am with greendot and they will not let it happen. I think for me it started when i applied for a loan with money mutual, the one that montell williams endorses. the reason i know that greendot will not let it happen is because that is the reason i didn't get the loan. the person from the loan company i talked to told me so. i am going ahead and closing this account and open a new one. switch to greendot and stay away from money mutual.

B
B
beatriz Rivera
Mission Hills, US
Send a message
May 29, 2010 4:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree. They need to be reported! This is fraud! I've been scammed & charged an unathurized amount of 99.95 as well. They need to be put to a halt!

T
T
taurobaby81
Tucson, US
Send a message
Jun 20, 2010 1:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OMG! I just looked at my bank account and the exact same thing happened to me! They took out $99.95 that I don't even have and overdrew my account! What the hell do these people think they can get away with this crap?! I tried calling them but it is closed on the weekends but I am going to email them and call tomorrow. After reading the comments, I realized it was from the online payday loans and stupid Montel was one of the websites that I applied to! If anyone knows what kind of legal action to take please post so that I can try and fight this thing! This has to stop!

E
E
eileen1121
holmes, US
Send a message
Jun 21, 2010 2:24 pm EDT

The same thing happened to me I now have a negative account balance. The customer service people are very nasty people. They said well you didn't reply to the email so we charged your account. Since when do you get charged for not answering he email. Totally amazing. I told them of course you did this is a huge scam. They said they could cancel my account but they were not going to issue a refund of the $99.95. I just hope more people catch on to this before it is too late. I too went to the Montel website.

H
H
5h4dow
Salt Lake City, US
Send a message
Jun 21, 2010 11:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

yeah this 5uckers they took 99.55 3 days ago out my checking account with out my permision. and i want my money back, i dont even know whos hell you guys are. im sad to see this. STEALERS ! I DINT NOT MAKE ANY BUSINESS WITH YOU PLATINUM SERVICES. PLEASE STOP STEALLING PEOPLE MONEY. IM MAD, I HOPE TO GET GET MY MONEY BACK

S
S
shelly eichel
Eastlake, US
Send a message
Jun 22, 2010 11:27 am EDT

this site is saying we approved this debit and it was never authorized to do this.

H
H
Houlton121212
Houlton, US
Send a message
Jun 23, 2010 3:36 pm EDT

This company made another attempt to debit my savings acct this month. They did it last month as well for same amount 99.95 last month i called and talked to an agent for them told them to close and accts i had with them and was assured it had been done and that i would not get another attempt by them to withdraw for acct.

After this attempt i have closed the acct seems to be only way to stop them for sure.

More Platinum Services reviews & complaints

Platinum Services - Stealing Money..you can stop it!~ 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Platinum Services - Unauthorized Debit 1 year later
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Platinum Services - debting money out my account wihtout my knowledge 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Platinum Services - unauthorized withdrawls from account 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.