Plimus
Reviews and Complaints

F U C K you hoar.

I felt dissatisfied with a purchase from a company and sent many mails to them to give me back my money and they never answered me, now I have to admit that when I got in touch with Plimus they solved the problem in two days and already had my money back ...

Hi,

If you have any issue with the Plimus payment system or one of our many thousands of Vendors please contact our Customer support team immediately:

http://home.plimus.com/ecommerce/buyers/buyers-support

Plimus is a US-based electronic payment services provider that handles over a million secure online transactions each year.

Many thanks,

Derek, Plimus

Re: [Ticket#[protected]] Invoice ID: [protected]

Hello,
Thanks so much for the BEST customer service in the whole world! You send me these auto-responses promising that the issue will be resolved but all there is is these messages with no resolution whatsoever! Am I to auume that all your merchants are thieves and you support them thoroughly? Is my case EVER going to resolved? Will I ever get my money back?
Munz.

From: Munazzar Tapal
Sent: Wednesday, March 16, 2011 8:36 AM
To: 'Plimus Support'; service@unlock-iphone.org
Subject: RE: [Ticket#[protected]] Invoice ID: [protected]

Hello Debbie,
Is this some kind of auto-response that I am receiving from you guys? Because this is the third one mentioning ‘2 days’ for the vendor to reply and I keep forwarding it back to you as this is the 10th time and the vendor is simply not replying! Idue to the principle of the matter although the asmount is quite miniscule, I will keep writing to you. Eventuially after a lot of years this will become a hefty lawsuit for you company due to the time I am involving in this because I a, not getting a satisfactory refund or reply from your vendor.
Thanks in advance.
Munz.

From: Plimus Support [mailto:support@plimus.com]
Sent: Tuesday, March 15, 2011 3:21 PM
To: service@unlock-iphone.org
Cc: Munazzar Tapal
Subject: Re: [Ticket#[protected]] Invoice ID: [protected]

Hello,

We have received the following inquiry in regards to reference number [protected]

We are forwarding it to the Vendor and copying the Customer on this email so that this matter can be taken care of.

We ask that the customer please allow up to 2 business days for the Vendor to respond.

If the customer does not hear back from the vendor, we ask that you forward this email back to us so that we may assist you.

Thank you for your patience in this matter.

Regards,
Debbie-Plimus Support

03/15/2011 09:05 - Munazzar Tapal wrote:
Hello,
I have written to the vendor 7 times but there is no reply from them whatsoever! I am confused as to who to take my grievance to. You were the one who took the money out of my account.
Thanks in advance.
Munz.

From: Plimus Support [mailto:support@plimus.com]
Sent: Tuesday, March 15, 2011 9:00 AM
To: service@unlock-iphone.org
Cc: Munazzar Tapal
Subject: Re: [Ticket#[protected]] Invoice ID: [protected]

Hello,

Thank you for contacting Plimus.

We have received your email and read it over carefully. At this time we are forwarding it to the vendor who will be able to assist you.

Please let us know if you need further assistance regarding this matter.

We thank you in advance for your patience with this matter.

Regards,
Delsie-Plimus Support

03/10/2011 11:21 - Munazzar Tapal wrote:
Hello,

I have written to you guys earlier also but received no reply whatsoever.

Your solution did not work on my iPhone…can you help me please? I am using an iPhone 4 with version 4.2.1 that I upgraded with iTunes last so my baseband was also upgraded. Your website specifies that ALL version are to be unlocked through your solution with free upgrades for life so I had signed up for it in that notion. I went through all the instructions you have provided properly but still it throws out an ‘error’ when I try to install your downloaded ‘file 1’ and go through it with itunes.

My order details are as follows:

Business Name: Plimus (The recipient of this payment is Verified)
Email: support@plimus.com

________________________________________

Total amount: -$18.95 USD
Fee amount: $0.00 USD
Net amount: -$18.95 USD

________________________________________

Item Title: Order #[protected] for Easy Unlock iPhone Software + Guide All iPhones
Invoice ID: [protected]
Date: Feb 11, 2011
Time: 11:11:59 PST
Status: Completed
________________________________________

Shipping Address: No Address Provided
________________________________________

Business Contact Information

Customer Service URL:
http://www.plimus.com

Customer Service Email: support@plimus.com

Customer Service Phone: [protected]
________________________________________

Funding Type: Instant Transfer
Funding Source: $18.95 USD - J.P. MORGAN CHASE BANK, N.A. Checking (Confirmed) x-0759
Back Up Funding Source: Visa Card XXXX-XXXX-XXXX-1130

Please let me know at your earliest if I can get a refund as this is not working or any new upgrades are scheduled.

Thanks in advance.

Munazzar Tapal (IT)

LogicEase Solutions Inc.
(ComplianceEase Division)
One Bay Plaza Suite LL-33
1350 Bayshore Highway
Burlingame, CA [protected]
m.tapal@complianceease.com
650.373.1111 (Ext. 1137)

Important Note: This e-mail and any attachments thereto may contain information which is privileged and confidential, and is intended for the sole use of the recipient(s) named above. Any use whatsoever of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is strictly prohibited. If you have received this e-mail in error, please notify LogicEase Solutions Inc. either by telephone, by e-mail, or by any other written or telephonic means, and delete the material from any computer. Thank you for your cooperation.

Thanks in advance.

Hey guys, Derek from Plimus is automated bot. If you see, he commented in all complaints about Plimus and he wrote the same thing.

My paypal account was fraudulently charged by this company. I have no idea how they got my info. I promptly reported the scam to PayPal via official channels and to Plimus using their site. My PayPal account was refunded, but if I ever require e-commerce services you can be certain that I will look elsewhere.

Funny Derek from Plimas states above that I think it is important to let our company clear its good name and to set your mind at rest.

here's the crap i heard from plimas when trying to get a refund for an item not received and the item provided was not as advertised:
Refund Request Comments

Date created User Comments
07/23/2009 01:58 Customer Reply to the software vendor - Argue funny that your idea of customer service is arguing all i have demanded is a refund since i never received a desktop application as advertised on http://www.socialbookmarks.biz/ the supposed item i was purchasing what terms of service are you reading and why is it every reply your answer is something different and why wont you supply this log that you have for http://www.socialbookmarks.biz/ you keep staing it exists but like the desktop application as advertised i get no log from you either where is the log showing me using the desktop application never provided to me in the first place and last but not least where are you getting 7 days from the website makes the following statements: Supports Multiple Systems Unlike other tools, Social Bookmarks Demon can be installed not only as desktop application, but also as server-based script. Carefully developed, software works perfectly on all Windows, Linux and Mac OS systems. Moreover, single license enables you installing multiple software copies on desktop computer/notebook and remote server at the same time. Free Unlimited Updates for Life Never again you will need to waste money for new versions and software updates. Social Bookmarks Demon was built to bring you maximum value at minimum cost and cut your expenses dramatically. Like other customers, you will receive free updates forever. 100% Satisfaction Guaranteed Unlike less reputable publishers, I know my social bookmarks submitter will satisfy you fully. I guarantee that Social Bookmarks Demon is truthfully described. And if software isn't every bit as fantastic as I say it is, just ask for full refund. You have my word! So this is my last polite request for my refund no more crappy responses or false claims of logs or excuses REFUND ME!
07/23/2009 01:31 Vendor Reply to customer - Terms of service explain software comes with 7 days money back guarantee. This order was placed more than 7 days ago, so refund is not available. Also software comes with integrated callbacks feature, which allows us tracking when software is used. After checking callback logs, I see you still USE this software (screenshot with callbacks log can be provided as proof), what means software works perfectly and you just want to keep it free of charge by opening a dispute. This trick will not work here! Finally, you confirmed via this chat that you HAVE RECEIVED SOFTWARE and filled out a FALSE dispute. End of story. We will not argue with you anymore.
07/23/2009 00:05 Customer Reply to the software vendor - so as i first stated product not delivered we have never received the advertised desktop application it is simple that means advertised product was not delivered REFUND ME ASAP
07/23/2009 00:03 Customer Reply to the software vendor - so whats the deal where is this supposed log you refered to? where is the advertised desktop application? talk about liars and tricks and wating a customers time 3 replies no log no desktop application as advertised I want My refund!
07/22/2009 23:58 Vendor Reply to customer - If you have any issues, please just submit support ticket at http://www.support.socialbookmarks.biz and suppot team will be happy to assist you.
07/22/2009 23:51 Customer Reply to the software vendor - go to the software page READ IT PLEASE http://www.socialbookmarks.biz/ Supports Multiple Systems Unlike other tools, Social Bookmarks Demon can be installed not only as desktop application, but also as server-based script. Carefully developed, software works perfectly on all Windows, Linux and Mac OS systems. I have not received any desktop application no tricks no lies no replies to emails from sales@socialbookmarks.biz we have sent 6 since July2nd also where is this supposed log please provide that with any future response and please remeber we are seeking customer service rudeness will get us angrier and I am sure after you last few responses I am just angry enough to get my bank and a few agencies involved I am considering removing all affiliate links from my sites tomorrow if this is how plimus answers people with issues
07/22/2009 23:31 Vendor Reply to customer - So you confirmed that you HAVE RECEIVED SOFTWARE and filled out a FALSE dispute. End of story.
07/22/2009 23:28 Customer Reply to the software vendor - yes please show us where the desktop version of this software is as it was advertised? yes we have installed this on a website to try to figure it out what we were given so yes please send me a copy of this log your talking about to this email address sfloridabn@aol.com
07/22/2009 23:23 Vendor Reply to customer - Do you think we and Plimus are IDIOTS? Software comes with integrated callbacks feature, which allows us tracking when software is used. After checking callback logs, I see you still USE this software (screenshot with callbacks log can be provided as proof), what means software works perfectly and you just want to keep it free of charge by opening a dispute. This trick will not work here!
07/22/2009 14:47 Customer Product not delivered - sent multiple emails next step is to get my bank and paypal involved

I was charged $45.95 today by Plimus on my PayPal account. I never bought anything from this company. I didn't know that this company existed.

Please stop this fraud that either the company or your customers are involved in.

Anshu

Plimus is a well-respected online payment and billing service based in the USA. We process several hundred thousand transactions each year, with a total value of around $100 million, and serve leading credit card services and banks across the world from www.plimus.com.

We have millions of satisfied customers. Many software, digital content and computer game vendors use our services to sell products as our system uses anti-fraud components to provide secure online commerce.

It sounds to me like you ordered a product through a vendor which uses Plimus as their online transaction processor. That transaction could result in Plimus being noted as the final payee rather than your product vendor on your payment statement.

I suggest that you contact me by return email citing details of the relevant transaction and I will have our customer service section check the process for you notwithstanding the transaction has been cancelled already by Pay Pal.

I think it is important to let our company clear its good name and to set your mind at rest. If in the very unlikely event a fraudulent act has taken place then we can alert the relevant authorities.

If you have already opened a ticket in our customer service system kindly pass me the details.

Many thanks,

Derek

They are scammers last year, July I order a membership to one of these Online survey companies. I tried it and it didnt work so I cancelled the order which had a full refund guarantee. Plimus contacted me and said my refund will be available as soon as I give them my bank info.

Im stll waiting and its more than 7 month for my refund

I was charged $45.95 today by Plimus on my PayPal account. I never bought anything from this company. I didn't know that this company existed.

PayPal has blocked the transaction (I hope)

Please stop this fraud that either the company is involved in.

Anshu

plimus is a fraudulent organisation, i was carrying out a registration with some data entry companies and plimus is thier payment processor, i made a wire tranfer on the 26th of August and 2nd of sep 2011 till date plimus has denied recieving my payments.i had to send telex advice and statement of account from my bank, all i hear is support is looking into it, we will get intouch.please i advice no person should do business with plimus or those affiliate companies they are bunch of scams.Does anyone know the appropriate authorities i shoul take this to?

THELMA DONALD-ONYERI-NIGERIA

Hello guys...I'm really frustrated...

It was so hard to sell my educational product and someone paid more than 700$ and guess what?

Plimus is going to suspend my account now...because as they wrote I ignored their e-mail, however I answered it properly 8 days ago! It's all saved in my mail box and I have this evidence!

Could you please help me with your advice?

I really want to undertake legal actions against them, is there any service doing it with on-line services?

I'm based in Sydney.

Karina

how does this work?
i want my money back...

@Derek, you're total CRAP. Everyone knows that Plimus is SCAM company. I believe you have millions of satisfied customers but you forgot to mention that you also have gazillion UNsatisfied customers

To all the people complaining about Plimus...You are all so right on the money. I have had a herendous experience with them today and am now worried that I am one, not going to get what I ordered (it wasn't from Plimus but they handle the orders from the site I was at) and secondly, and worst of all, my credit card will be levied with more charges. This Derek Fattal from Plimus that writes in to the Complaints Dept here defending Plimus is so full of crap. If they are such a great company (I emailed him) then how is it that there are so many people (thousands) complaining about their bad experiences. I asked him if he thought we were all lying. I can't wait to find out what his answer is to that. Impossible that many people are all lying. Where is the FTC when you need them. Anyway, thanks for the vent and if anyone out there has any info on how I can contact them could you please let me know. You can't even access thier site. Thanks again. Deb from Vancouver Island Canada. Never screw with a Canadian

I have recieved an e mail several times telling me about a paypal charge from Plimas and if it is a false transaction to click on the link. I have never clicked on the link but I have gone and checked my paypal account and there has been no activity. I think if you click on the dispute link it will take you to a log in that will look like paypal but is really just a way to get access to your paypal account. I have gotten three differant notices but nothing has come out of my paypal account or my bank account.

I agree with a class suite action. Plimus are definately misleading people.I ordered a $1 trial period for"copy live trades" after 7 days they charge me $499 after they stated on my order they will only bill me $1.They also stated in their advert a 31 day no questions ask money back guarentee.Even though I could not access the service copy livetrades to even try it they still billed me without any authorisation.When I told them on the same day they billed me that I dont want this product they did not want to refund me. When I ordered the $1 trial their was no option that they will automatic bill me afterwards .So even though I havent used their product as well as not wanting their product they also dont want to honour their "no questions ask 31 day money back guarentee".This is not their first time that they mislead people.
I suggest we should blacklist them with all the creditcard companies so that they cant mislead and cost people more money. How can you deal with a company that dont honour their promises?

JCB

hello i am from greece.i charged without do any order or some movement in 29 october from internet from www.plimus.com 65 euro.
i want to learn how i will take my money back

I also have recieved a completely unwarrented charge from Plimus! I had ordered a few things online, but none amounting to the amount that Plimus had charged my bank account. I filed a claim with my bank and it is currently pending. I had never even been aware of "plimus" until I googled it after the charge appeared on my account!

IMHO
The word Satellite is used by the vendors to confuse potential customers. What they provide their clients is a large series of video feeds. The large number of "channels" is accomplished by "paid programing", religious, and other videos that never need to be changed. Most of the movies that I found were snowy, full of freeze-ups, and had large Japanese captioning. Local programming is also videos and from small cities (towns).
When I asked for a refund, I was told to contact technical support. I E-mailed tech and asked about local programming in my area. I knew that they had no suitable answer to such a question. They e-mailed that technical support was only provided M-F. On Sunday CUSTOMER SUPPORT E-mailed "Refund refused"..."(bulk) ...No customer response".

I going to Visa for my refund.

Satellite-TV-Player.com sucks, I paid for their program because we live in Germany and we would like to see U.S. television. The only channels that I could get to work, were a few News channels, none of the other channels work. When I requested a refund they said that my request does not meet their refund request. basically, they just are all about keeping money-they do not care if you are actually pleased with their product!

The same happened to me, I bought the package with technichal support and 3 pcs. none of the help came. when I e-mail them. I'm very mad with scams like this people that do not care. I never got my money back because they said I did not answer on time. I did every step on how to get the refund witch they make you email them so many times the same things over and over. never buy nothing from them..

I tried to E-mail Primus the following:

You e-mailed ot me "...refund request for order # [protected] as you did not take any action in this case for more than a couple of days."
________________

That was a reply to an inquiry sent to your tech support team.
I have 30 days with my credit card to make my claim.
I've already started a protest of charges because your misrepresentation of your product.

*****************************************

They (or he) blocked my E-mail as well! I asked tech support how I could get local stations. I got an unposted response that support was only provided M-F. Thry E-mailed on Sunday 11/16. The response was that my refund request was refused due to delayed customer response.

Does anyone know about mydatateam.com. Let me know about this please. My email address is markochan2000@yahoo.com

Support@MyDataTeam.net
or
MyDataTeam@Yahoo.com

Does anyone know of this company? Can you click on the link below.

http://www.MyDataTeam.net

Do you know if it is legal or legit?

e-mail at: regina.herrera01@ymail.com

i agree there is a lot of scamming online people should stand warned .WHAT IS NOT CLEAR HERE THOUGH IS THE REASON WHY THEY REQUIRE A REGISTRATION FEE FROM PEOPLE.I WOULD RATHER THEY TRY SENDING IN WORK AND THEY DEDUCT THE REGISTRATION FEE FROM THE WEEKLY PAYMENT. PEOPLE CAN ACCEPT TO WORK EVEN FOR A WEEK WITHOUT PAYMENT TO COVER UP THE REGISTRATION DEBT AND SINCE THEY SAY THAT ONCE ONE IS REGISTERED, THEY RECEIVE 100$, DOES IT REALLY MAKE SENCE FOR SOMEONE TO PAY 78 $ AND RECEIVE 100 $ LATER. I THINK ANY GENUINE COMPANY SHOULD START BY EMPLOYING AND CHECKING ON WORKING ABILITIES. I HAD REGISTERED BUT WITH A SECOND THOUGHT, AM WAITING WHEN AM TOLD TO WORK AND NOT PAY. THEY IS NO KIND OF EMPLOYMENT THAT CHARGES PEOPLE WHATSOEVER, ALOTTELY IS GOOD FOR A BID BUT GUESS WHAT, PLIMUS INC AS THEY SEEM GENUINE SHOULD CANCEL THE REGISTRATION FORM BECAUSE EVEN THEN, THEY SHOULD BE ABLE TO KNOW THAT ALOT OF PEOPLE HAVE BEEN CONNED THIS WAY.THEY SHOULD FIND ADIFFERENT APPROACH FORISTANCE PEOPLE WORK FOR THEM AND THEY DEDUCT FROM THEIR PAYMENT.

Yes, Plimus Inc., is dealing very unprofessionaly, and uncaring with their clients. You will be given an amount that should be remitted as per their computer generated invoice, and also stating that we shoulder our local bank charge. After following all their instruction, your confirmation will say that that your payment is not enough, amounting to $20.00. And you will be further instructed to remit the $20.00 again, ... not even saying to add other charges (as for wire transfer)... and at the end... they will say that they have not receive your balance payment... so clean income for them. Because your payment will not be refunded.

Beware! The web is full of spiders waiting to snare you and be sucked out clean. Although Plimus Inc. as such appears to be clean enough, they seem to be operating another front with this affiliate, promising unbelievable amounts of money for simple data entry jobs. As such, it seems to be a hot shot candidate for inclusion in the scam operators list. I have checked so much out from uncle in USA. And, thanks to him, I am not going to be conned by them into parting with dear money as registration charges to them, the latter being an almost a clean, clear, and a bright signal of a scam out there somewhere.

hi, can you give some advices with regards to my-data-team. im planning to join the group and about to pay $50.00 to Plimus Inc. But before i send the money, i want some advices that this company is not a scam.

This is my 3rd attempt to comment. What is wrong with you?

I just did that! Why are you sending me notices that my access to
Trojan software expired? I paid $37.00 for this software weeks ago.

I received a note telling me that my Trojan Remover software free trial expired. I have paid $37.00 for this software a few weeks ago. Please
advise what is the problem? (Besides not crediting my account)
Thanks for your help!
Ildiko Trombitas

Please provide in this same webpage the reply of the concerned company so that we can be updated. We based our future transaction with the same company through the two-way sided issue so we can decide wisely.

I am writing to you as I see it as the only way to get help. I opened Frenglish.ru and when I was about to download video I was directed to Hitfile.net. I have been trying to contact the Hitfile net but even google server can not reach this site. I receive answers Hitfile.net server is not right.
I saw regulations there is a chance to apply to you what I am doing. Would you be glad enough to stop my Premium membership on Hitfile net as I saw regulations your site may help to solve this problem?
The Hithile is not impossible to reach, I send one letter day by day snd there is no answer from them.
Would you be kind enough to help me?
With great respect.
Sincerely
stormgreen@gmail.com
Biruta Btaziene

Some years ago I have purchased from PLIMUS the save2pc product. As a matter of fact I have even in my hands the CD with the program and the Key.
This was a long time ago on Sept. 9th 2009. I have the order # PL-1186085
Since that time I have changed many computers and of course lost the program.
Today I have downloaded the program and I have been asked to pay US 24, 00
Is there anyway I can download all the program updated and install it and use my key.
Look forward to your reply
Thank you and best regards
Eraldo Morabito Themou Anninou, 27 - 17455 Alimos. Athens Greece email: e_morabito@hotmail.com

I got a notice from plimus about the speedbit accleration pack. the notice states my credit card is invalid. When attempting to correct the problem I'm getting that my email is incorrect or not on their
file. Yet, they had no problem sending me the email at my only email address stating my card is invalid. it sounds and looks like they have customer relations problems