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Plimus

Plimus review: Ripoff artists 53

J
Author of the review
7:12 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Complaints abound on this company! I ordered a download program that "guarantees to repair corrupt files" if you can see the preview in one of their windows. I could see one page of the file in their window, and ordered it for $39.95. Moments later, i got the invoice for double that! The program did not work, I immediately (within hours) asked for my money back, deleted their program (in case they use it to gather information from my computer), and deleted the corrupt file.

Plimus sends a fancy "Refund recovery Action" via e-mail, and say they will correspond to the vendor. Bunk! This is a back and forth for them to buy time to get the money from your credit card... this will go on for days and weeks if you let it. NOTIFY YOUR BANK/CREDIT CARD COMPANY IMMEDIATELY. GET A NEW CREDIT CARD AND CANCEL YOUR OLD ONE.

Reports online state that PLIMUS continues to debit your credit card ongoing, so BEWARE.

John Tyler
Norton, MA.

53 comments
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Gayle Peterson
Send a message
Sep 02, 2008 10:58 am EDT

I Agree! Plimus is a terrible company and Paypal isn't much better. I ordered a game download which was corrupt, didn't work and I needed to trash. Plimus wouldn't refund my money and Paypal only is concerned about whether or not the item was received, not if it was defective. They wouldn't do anything either. I will never download software again AND I WILL NEVER USE PAYPAL AGAIN. At least my credit card will stand behind their customer and reverse charges for products that are defective. Gayle

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Jim Cummins
Send a message
Sep 09, 2008 9:41 am EDT

Bad experience ordering the-undelete through them also - total ripoff. Called them directly - so they SAY they will contact the vendor and issue a refund themselves in two days. We will see.

So far only bad feelings and un responded email.

Contested the charge on my CC right away,

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Nicholas Chavis
Send a message
Oct 27, 2008 2:05 pm EDT

How is this company still in business? I bought the Satellite-Tv-Player for my pc and the product was way below expectations. It cost 29.99 and the companys refund policy was like nothing I have ever seen before. They had this refund page that was over 2000 words long that covered their butts in case anything was wrong with the product. As long as you "received" the product then they will not refund your money back no matter how much your displeased with the products performace. I reported this on [redacted].com and the BeterBusinessBureau.

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upspackofthieves
wapp falls, US
Send a message
Oct 29, 2008 11:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

yah these people are RIP OFFS.. DONT USE THE ###..

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LAHs
Los Altos Hills, US
Send a message
Nov 08, 2008 1:37 pm EST

Similar things happened to me. I bought their "TV on
your PC" when our dish went down just before the
election (which I dearly wanted to follow). This was
an emergency situation where I just wanted to get
CNN and they clearly advertised CNN (together with
NBC, CBS etc. - I didn't check those).
There was no CNN as advertised, just some videos
from Spain in Spanish.
This is a big scam, do not be fooled by this company.
Yours very truly,
Helen Kirby

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micky shoemaker
hamptonville, US
Send a message
Jan 17, 2009 6:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

purchased program on line they were to send me key to unlock program but i have not received it and it has been over a week

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John Clifford
CR
Send a message
Jan 25, 2009 3:32 pm EST

Hello guys, I have been looking for a decent PC TV Player for a year and, although there are a lot of controversial comments on this topic, I decided to give Plimus / satellite-tv-player a chance for their basic service of $29. Well, to be honest, this is the best TV player I have seen so far and, as far as it concerns me (I tried 6 other similar software in the meantime), I don't think you can get any better. Actually I am pretty happy with their product and i think it is worth the money. Therefore I don't understand why you are making so much fuss about it.. maybe you just wanted to watch pay-per-view TV for free and you got disappointed when you found out it is NOT possible to do it online?! :-) Guys, wake up! It doesn't work like that. Take it easy, John Clifford

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colwoopi
Woolgoolga, AU
Send a message
Mar 23, 2009 3:51 pm EDT

I also have had trouble with paying for the undelete program (which is a complete ripoff).
PayPal is only interested in items through eBay and as far as I can see both PayPal and Plimus are links in the chain of online fraud by not forcing the issues with the actual vendors.
Its time the intermediate companies actually follow up on complaints.

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Bill
US
Send a message
Mar 24, 2009 7:06 am EDT

Plimus is a charching-site for DOWNLOADACCESS:NET, which ifself is a total FRAUD-site.

It takes your money, after that you get nothing!

Keep AWAY from both of them !

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Jose Campo
Boca Raton, US
Send a message
Apr 11, 2009 11:41 am EDT

Stay away from this company! You buy something and they add an anual subscription that you do not want. It happen to me twice. Please stay away from
this guys they are not americans.
J.campo Boca Raton, fl

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Jose Campo
Boca Raton, US
Send a message
Apr 11, 2009 11:42 am EDT

I like this program. thanks

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Araneum
MY
Send a message
May 04, 2009 10:45 am EDT

I am a buyer outside America for a software from this venfor www.phponly.com via Plimus.

My sincere advice is stop using Plimus service either you are buyer and seller. They are suck and poor customer service.

The called me for so-called phone verification after 15 hours later. I told them to call me back one hour later because I was driving on the highway.

Afterthat, they sent me email saying my phone is unreachable and has to supply them with a new phone number. Did what they want, and they have never call me back to complete or decline the sale.

They are not American company although they mailing ddress in USA.

Thx
Plimus unhappied customer

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Ravi Verma
IN
Send a message
May 19, 2009 6:40 am EDT

Yes, I have to say that plimus is a fraud internet company. Never use it, otherwise you will be making sales and they will never inform you about the sales. Your hardwork will go into their pocket.

You reputed services like amazon, etc. Never ever use plimus.

PLIMUS IS 100% FRAUD COMPANY.

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sss
US
Send a message
Jun 03, 2009 6:48 pm EDT

It amazes me how you can leave comments on here anonymously!

Its great. You can leave bad reviews on anything!

WOW!

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Danuta
Highett, AU
Send a message
Jul 07, 2009 6:05 am EDT

I too had a bad experience with Plimus.com. I paid for a service that was never delivered and I had a very hard time comunicating with the service provider. So I had enough and asked for a refund. I did receive confirmation email from Plimus, then an update to the confirmation in the form of "do not reply" email. So I was waiting for some response from Plimus. So far, no word, no refund. I didn, t have a bad online experience before, dealing mostly with clickbank - emails, or refund requests answered and resolved promptly. I regret not reading the testimonials before. But having had positive experience so far, I didn, t have misgivings. After all Plimus are still in business and offering secure payment options. Shame about not delivering !
Definitely DO NOT USE Plimus.

Teresa

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kevin hinde
ZA
Send a message
Aug 04, 2009 1:14 pm EDT

2 fraudulent transaction in an amount of r911.62 and an hour later for usd99.98 were debited to my credit card without my knowledge or authorization.

SMS confirmation of transaction alerted me, and i have now stopped my card!

No idea how they got my details ... still in my possession!

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Hoffenberg
Boston, US
Send a message
Sep 06, 2009 4:56 am EDT

some people are really "clever buyers", they would like to have a TV PLAYER and their money back! They are aware a software cannot be sent back to the Seller, they have it on their PC, it works and they can watch any tv channel they want and, nevertheless, they ask for a refund, that is they would like to have a TV Player for free! They do not understand Sellers are not so stupid, if the software works why should they give the money back? Because a particular tv channel is not included in the channel offering? That is no good reason, I think.

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KrisP
US
Send a message
Dec 14, 2009 10:39 am EST

I have the similar experience. I downloaded their data recovery software which did not recovery any data. They wasted a week's worth time about the whole refund procedure and finally closed the refund request accusing me of not taking proper actions in spite of following all their instructions which now I can understand were all bogus in the first place and just stalling tactics to get money from the credit card account.
I wonder if there is a way to sue them if there are so many of us duped by this bogus company and why is it still allowed to operate?

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Slimus rip off
US
Send a message
Dec 30, 2009 6:28 pm EST

Also scammed by plimus. I ordered a $30 game archiving program. It was just a word document that told me to buy a specific DVD rom drive from a specific vendor on E-bay. Asked for refund and got the same runaround as many of the above posts.

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Derekf
San Diego, US
Send a message
Jan 06, 2010 9:33 am EST

Plimus is a bona fide E-commerce facilitator giving online payment services to thousands of vendors and affiliates worldwide, and we have handled millions of secure online transactions. We work with all major banks and credit card companies.

Due to the many thousands of products passing through our system we are unable to verify the quality or suitability of products sold using our secure payment system, but we maintain a round-the-clock customer service unit which can be contacted by any buyer who wishes to cancel their transaction or feels that a wrongful charge has been made. This offers a level of customer protection in the event that you do encounter an inappropriate seller.

The suggestion that credit cards are inappropriately debited is simply incorrect. The debit is shown in Plimus' name as we are the merchant of record vis-a-vis the credit card processor for the transaction. Unless there is a case of outright credit card theft/fraud the transaction will relate to a purchase that has been made. In the event of theft/fraud then obviously account holders will be refunded.

Fuller details can be found about our US-based company at: http://www.plimus.com

Our customer service url is: http://home.plimus.com/ecommerce/buyers/buyers-support

Many thanks,

Derek, Plimus

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agam
US
Send a message
Feb 17, 2010 10:51 pm EST

Plimus and Wordmaker ripped me off for $149.00. I wish I had come here first.

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floodconcepts
TH
Send a message
Mar 02, 2010 2:47 am EST

Plimus is the worst payment processing company I've ever dealt with. Their support sucks. If you wanna know more, just google "Plimus scam".

We work with plimus on a regular basis and we have heard horrendous stories from customers about how horrid the customer service people were. We encountered first hand when recently, we had some issues with Plimus and had to call them for help. And boy were our customers right! They were slow in responding to our queries and no one takes accountability of who is in charge. They push responsibility from one person to another and ultimately after more than a week, we still do not have a solution to our problem with Plimus. The worst was their customers support representatives. They male representatives were generally still rather helpful. The ladies, especially a particular one called Carrie, are not helpful and have a tendency to hang on the phone. Please beware of Carrie. They do not name a horror flick after her for nothing.

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giugiadue
IT
Send a message
Mar 17, 2010 11:12 am EDT

The complaints I have found on this page are from "bad Payers" and "clever Customers"! I have been working with Plimus for many years and I can assure you that people who do not get a refund are people who are not right in asking for their money back. Their refund requests do not comply with the terms and conditions governing sales online, nevertheless they insist to be refunded. Plimus people are very correct: rules are rules!

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Taken In by Plimis
US
Send a message
Mar 26, 2010 1:25 pm EDT

DO NOT Attempt to do business with Plimus. And, for goodness sakes, do not contact their customer service department . . . just a ruse to add more charges to your credit card. Again, DO NOT DO BUSINESS WITH PLIMUS.

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ajmikaelsen
Montague, US
Send a message
Jun 03, 2010 7:41 pm EDT

I agree that this is a scam as the website will not take my username or password, even if I use the Plimus supplied login! Anybody have the phone number so I can cancel? thanks

HotShot
HotShot
Unknown, US
Send a message
Jun 07, 2010 3:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I joind not knowing they were a scam and when I try to go there today i got a page saying there is no server for the site you are requesting it wouldnt let me go there and so for all you mad at them I found there info I guess since they have our information then we can have theres too right ?

Registrant:
Inc, Plimus
3830 Valley Center Dr.
Suite 705-294
San Diego, CA 92130
US

Domain Name: PLIMUS.COM

Administrative Contact:
Plimus, Plimus info@plimus.com
3830 Valley Center Dr.
Suite 705-294
San Diego, CA 92130
US
[protected] fax: [protected]

Technical Contact:
Network Solutions, LLC. customerservice@networksolutions.com
13861 Sunrise Valley Drive
Herndon, VA 20171
US
[protected] fax: [protected]

Record expires on 15-Mar-2013.
Record created on 15-Mar-2002.
Database last updated on 7-Jun-2010 16:37:19 EDT.

Domain servers in listed order:

NS.TZO.COM
NS2.TZO.COM
NS3.TZO.COM
NS4.TZO.COM
NS5.TZO.COM

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Jenna J
Walnut, US
Send a message
Jul 12, 2010 8:29 pm EDT

We have been with Plimus for a long time. We have been through many situations, from fraud to false claims from other vendor about our product. Plimus has handled them smoothly and release payments as they promised. They never keep your payments for a long time.

I have tried SWREG and recognized that SWREG is totally scam, they dont even have phone number to contact; Furthermore, the customer/vendor contact form dont even work, they have never replied vendors questions about payments. Stay away from SWREG.

Plimus is the best payment processors I have tried. Their team is very supportive.

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Nicolas_UK
New York, US
Send a message
Aug 22, 2010 2:57 pm EDT

Plimus is fake! Be careful what they talking about and read small letters how you don’t will miss anything. Over 8 months they keeping over US $ 30.000 of my funds and I don’t can to do anything (I try with lawyer and legal actions) as PLIMUS is OFF SHORE company registered on Cyprus (off shore paradise)! Plimus company registered in USA and in Israel is owned by his off shore company from Cyprus which is responsible for all actions against the company. I friendly recommended you that you pick-up your money from Plimus and go to other such is PayPal or 2CO!

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ARIES5776
CR
Send a message
Oct 24, 2010 2:25 am EDT

Si esta compañía es una estafadora, a mi estafo con $69.95, con la simple compra de una prueba de un programa por siete días que costaba $4, 95 me robaron luego los $69, 95. Ojala y alguien pudiera hacer algo para demandarlos y anden por ahí dejándose el dinero de los demás

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jnsnfl
US
Send a message
Nov 16, 2010 2:22 pm EST

11/11/2010 PLIMUS IS AT IT AGAIN! This group of jerk water slime balls fatherless sons of female canines deserve the distant end of an explosive projectile solution. They've teamed up with a group called DATADOCTOR.ORG to promote and sell disaster recovery software that is simply crap! Stay away from both, they quoted a no-questions-asked refund policy then claim you didn't give a reason for a refund! Un-effing-believable.

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jnsnfl
US
Send a message
Nov 16, 2010 3:16 pm EST

Plimus and Datadoctor contact information! SCAMMERS BE WARE WE WILL NOT BE TAKEN!

For any questions about your Data Recovery order please contact:
Support: plimus@datadoctor.org
Website: http://www.prodatadoctor.com
Phone: [protected]
Address: B-191 Rahul Palace Lohia Nagar Ghaziabad, India

eCommerce services are provided by Plimus, eCommerce reseller.
Plimus Contact details and additional Info:
Plimus, Inc.
49016 Milmont Drive
Fremont, CA 94538, USA
Voice: 1-866-4PLIMUS [protected])
Fax: [protected]
Tax ID: [protected]
Vat ID: EU826002156

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Cat Lover90234
Victorville, US
Send a message
Nov 25, 2010 8:43 am EST

This scam company Plimus has been spamming me too. I recieved no less then 15 scam emails from this scam company Plimus over the past two days.

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johnny buchling
ZA
Send a message
Nov 30, 2010 6:46 pm EST

Ialso had unauthorised transactions by Plimus on my Visa card.We must alert mastercard and Visa about this fraudelent transactions so that they can be blacklisted.jb South Africa

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SPECIES
FR
Send a message
Dec 21, 2010 9:31 pm EST

HELLO

YES THIS PLIMUS IS FRAUD AND SCAMS, SEND YOUR COMPLAINT
FOR YOUR AUTORITY

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David-David
La Palma, US
Send a message
Feb 08, 2011 8:43 pm EST

Dear all friends! I want to say something important regarding your complaints on PLIMUS, Inc. Please kindly attention that if you buy something in PLIMUS and don't get anything or get a useless product, it is not a problem of PLIMUS. It is the fault of the seller of those products who uses PLIMUS e-commerce platform as for an online payment solution. This may happen anywhere else too. As my own experience? I bought some different products from some different online shops who were used PLIMUS platform and it was really an easy and safe purchase by using PLIMUS payment gateway and also I got my product really in time and complete without any problem. In this case, even I cannot say that PLIMUS is very perfect! Because the seller who was using PLIMUS for selling his/her products online was a reliable and responsible seller. So I suggest you to care more about choosing the seller of the products you want to buy first. In my opinion, the best online merchant service providers are 1- PLIMUS, 2- Fast Spring, 3- ClickBank, 4- Swreg . Good Luck.

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g36
ID
Send a message
Feb 15, 2011 11:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Plimus IS scam. This company is the biggest SCAM company. They've been charging customers with fraudulent charges and ripping off both its vendors and affiliates by freezing their account with funds in it. And they also send spam emails. I registered to them a month ago and I got over 400 spam emails although I've never given that email address to anyone, I only used that email to register to Plimus.

EDIT: reason: there was error with my previous submission

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Dee Waldrep
Forsyth, US
Send a message
Mar 22, 2011 9:27 pm EDT

since March 10, 2011 been trying to get a refund for their data entry program. Didn't even download it and all I have received is more of their emails asking me why I am cancelling. Don't know if I will ever get my refund, but if I don't get it in a few more days, am going to download every complaint I can find on them and send copies to Bank America (where they charged me), the Attorney General and BBB. May not get my money back, but I'll know I tried to protect the rest of you out there trying to make a living from these scammer vultures. Dee Waldrep Deewildar@att.net I agree with all the complaints above from you folks 200%!

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Plimushater
fu, CA
Send a message
Apr 14, 2011 3:08 pm EDT

Derek from Plimus, there's no need to mix your words up, lets just call it like it is.
Plimus is an Ecommerce scam artist.

You're unable to verify the quality of your products as you don't have offer any to by which they can be judged. Your so called buyers support is BS. I've gone through your support process. After spending time completing your forms, one can only get frustrated to learn the actual form submissions don't work or redirect. Then one can only have the pleasure of dealing with your customer service. They do a good job of offering support to the seller of the software especially by making the seller so anonymous that you pretty much need a court order to get their information.

Bottom line is Plimus fosters and encourages the selling of bad products to the marketplace with little to no support for the consumer. I've had countless dealings with you already and every situation has been the same. You've probably cost me $500 in unusable products already.

STAY AWAY FROM PLIMUS!

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Justgotrippedoff
London, GB
Send a message
May 01, 2011 8:26 pm EDT

Has anyone here paid through paypal, undergone the complaints procedure and received their money back? Actually has ANYONE here received any money back? Just walked straight into the scam through a forum post about a subscription service to legally watch movies/tv shows online: http://hubpages.com/hub/where-to-download-movies-legal-best-movie-download-site-review where I then signed up for http://primemovies.info/. They advertise access to blockbuster films and popular TV shows, however none of the advertised films/TV shows are actually present. Only a list of international free TV streaming links (of which most don't work or need additional software) and an arsenal of Z-list low budget films no one has ever heard of. Not a single major release. Not one TV show. I then realised that this same website was encouraging the promotion of their website though posting links on forums and websites to earn money. They guaranteed 75% of the subscription fee to the person whose link enabled the subscription. So the combination of a falsely advertised service PLUS the online money making scheme screams out SCAM to me. Unfortunately MUCH too late. I have started an immediate complaints procedure through paypal. Has anyone else here paid for any Plimus affiliate services through paypal?

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Burned by Plimus
Sedalia, US
Send a message
May 09, 2011 10:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sure wish I'd read these reviews BEFORE I fell for their scam. I'm still fighting with PayPal to get my "refund" of a subscription I had cancelled immediately b/c the Media Downloader did not work. I cancelled the subscription & got a confirmation email that they cancelled the subscription on May 2. On May 7, they billed me for the full year subscription. I don't consider myself a "bad payer" or a "clever customer"; I followed every instruction they sent, but boy did I get burned on this one. I acted in good faith; Plimus did not.

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