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1.3 11 Reviews 548 Complaints
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PoF.com / Plenty of Fish Complaints 548

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1:00 pm EDT

PoF.com / Plenty of Fish my account hasn't been deleted even after several attempts

I've deleted my account (username : cynalena) on POF dating app and website several months ago but it's still online. I've wrote multiple emails about that situation and never got an answer.

I'm receiving a lot of weird messages from really creepy guys who's been saying that they saw my profile online and found me via facebook with the account linked.

I've googled it to make sure and yes my profile is still online after I did all the steps to delete it!

I want my account deleted for real.

Thank you.

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5:53 pm EDT

PoF.com / Plenty of Fish anderson roberto (sugarhoneymix)

I was communicating with this man for a month. He was on a trip--he said. On Aug. 6 he phoned me, in a panic, stating that he could not access his money from some odd entity. His account showed he had over a million, however, he could not access. He asked me to help him wire transfer $25K to my account and sent me a form. After, he showed me proof of transfer accepted. Then asked me to get $10K worth of Money Orders and mail them to a Post Office Box in Maryville. That would save him $1700 per day in fees. The person the money orders were payable to was Cheryl Allensworth of Allensworth Shippers. After, no money was wired over to reimburse me. He had me do this same scam on two separate occasions. I have a brain-injured son and am alone. I have reported this to the FBI as well as the Local Police Department and have a detective assigned to this. My son, who needs, 3 operations before the end of the year and I feel like just dying. This man is a terrible person and must be stopped immediately. He sent me many songs and told he needed more money as on his way to the San Francisco Airport he was detained in Tokyo for holding someone's baby while going through security and the baby had drugs strapped to it. He was then asking me for $67 K so he could be released. He even gave me the name of an attorney who texted me and demanded the $67K so that Anderson would not have to go to trial. If he had to do a trial it would be $300K. I was at the airport waiting for him and he never showed up. I cried so much and have lost 10 pounds due to this situation. Feel so violated by this scum--bag that I can hardly survive. In addition, my mother is in her last stages of dimensia and my dog is dying of kidney failure. Something has to be done to stop this. I need my money returned right away. My son takes 14 different types of medicine each day which is expensive. If I can't pay the rent here, he and I will both be living on the street. This man even wanted to repay me with his IRA funds and asked for my IRA number of which he probably would have completely wiped me out and devastated me for good. We communicated on Google Chat in addition, his email address is [protected]@gmail.com The telephone numbers he used are: 951/380-3876; James Lee (his friend?) 314/202-5003. The lawyer was Arthur Heymond who was an International Lawyer: 650/410-3407. The address where all the Money Orders went to is: Cheryl Allensworth, 875 Maryville, Illinois 62062. These money orders were cashed at USBank. Since my son is disabled and I am providing him care this scum bag will get double penalty for hurting us. I request a refund. I have given pictures of him to the authorities too.

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9:52 am EDT

PoF.com / Plenty of Fish fake profile

I want this removed. My name is Angela Zavaroni. I forgot not use this. And never have. I wud like this taken down I own my own business and this is not good for myself or my partner that I am marrying soon. I'm very hurt and disgusted to why someone would do this. 1 . I am 43. Not 40. I do work as a hairdresser. I am not looking for a relationship.

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1:06 pm EDT

PoF.com / Plenty of Fish my account

Hi, I am unable to log into, my account. i have tried several times and have even asked for a password reset, but i am not sure what email address i originally used. My username is 66guardian. I recently paid via paypal for a 3 month subscription.
So all i want to do, is be able to log into my account. Why should i be paying for a service im not receiving

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11:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish unauthorized credit card charges and unethical behavior

Called for help because the site would not accept the changes to the age range I was looking in. I took them 3 hours to not solve the problem and then Hacked into my account and started making purchases on Amazon.com. Now no one answers the toll free number [protected] that was associated with POF or [protected], which was the number they called back on after we got disconnected! I have had to spend all morning changing usernames and passwords and contacting the bank and credit card companies!

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12:34 am EDT

PoF.com / Plenty of Fish pof

It should be called POS (piece of [censored]) or POT (plenty of trolls)!

Ever since MATCH GROUP bought POF, it has consistently gone down hill! The simple fact that they do not screen profiles for accuracy, authenticity, appropriate images or content has allowed every free in the planet to troll, scam or generally annoy us consumers who abide by the rules...

It short, MATCH GROUP sucks!

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1:56 pm EDT
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PoF.com / Plenty of Fish pof account

I sign up too pof and get deleted straight away, I then resign and boost my account etc and I get deleted after 10 minutes when I have not brokn any of the guidelines. I can not message any one nor recieve messages when I do get on. I have used a different user name and password once Ive been deleted. Ive used this site in the past and I have currently just tried to sign back up. Would like to know why this keeps happening when i sign up.

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10:22 pm EDT

PoF.com / Plenty of Fish pof

Hi there someone is using my name and pictures on a fake profile and I'd like to know the email address because obviously this has caused a lot of stain on my realionship and I'd like to know why it's there and who is making these fake accounts enough is enough now I want some thing done about this please thank you the profile deleted please and I'd like to know the email address it was set up by its Connorbakernelson

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1:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish person is a con artist

Lostsoul86 or 83 is a con artist. I met him via plenty of fish and he stole 2 of my checks from my checkbook. Jeremy Lawson (aka Byars) is in fact married with a child that he obviously lied about as well. One check they were able to cash for 680 dollars. They made the check out to the wife Kim Byars and they were able to cash it at their bank. This is legitimate, I have filed a police report with the Akron Police Department and my bank is investigating as well. I don't have social media anything but my friends were able to find him and pictures of him and his wife and child. I also obtained both parties criminal record. I cannot find him on the site anymore but I am not sure if that means he has gotten off the site. I just wanted to bring this to your attention so hopefully no one else has to go through what I am going through.

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2:40 am EDT

PoF.com / Plenty of Fish stolen identities

The fact you have people on here pretending to be in the US military who claim to be originally from Australia or the country you are from and requesting money. They are putting up fake photos of people in the military and then pry that way.
They are posting stolen photos and identities. They are prying on people to pay them money and other items of costs.

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NordicHammer
GB
Aug 12, 2018 11:02 am EDT

This is classic black and asian fraud ! Ive came across this personally myself...its like you get an african chinese australian, nordic slavic who comes from eastern europe, was born in norway, lives in australia and works in sweden and has a chinese passport...they ply you will sweet talk and bull but they trip themselves up fast because they tell so many lies and contradict themselves so much that they are tripping over the lies they have told...CLASSIC SCAMMERS !

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L
4:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish someone has set up a fake profile using my email address please delete this

When i hover over the complaint box above details for a Mr Charles Townsend come up from Pipley Bottom Near Upton Cheyney, that is not me, someone ...maybe this person has set up an account with my email address lee.[protected]@gmail.com and I am getting lots of emails to do with POF that I do not want as I have not set this up.

I am concerned that this is a scam, please advise when you have removed my email from this account. and furnish this persons details to the police if they have been doing illegal activity.

Thank you

Lee Preece
Pipley Bottom Farm, North SToke lane Upton Cheyney. Bristol. BS30 6NG

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4:17 pm EDT

PoF.com / Plenty of Fish unauthorised payment taken

I cancelled my POF upgrade when I met someone and hid my profile from view since it was early days. I had confirmation they had cancelled it and a week ago got a reminder it was expiring and to take action if I wanted to renew. Since I didn't want to renew, I did nothing. Yet I've discovered they have taken almost £40 from me a few days ago. This was not in my budget and in a few days time, I fly to Canada for 6 months. I've tried their website and got no where except have a standard copy and paste reply telling me how I can cancel subscriptions - something I already knew since I did it. To add insult to injury, I had another email today to let me know my upgrade had expired. Great but they have still taken the money. I have very little time before I fly and should be spending this with my nearest and dearest. I also had budgeted for food in the airport which I will now have to change the budget on since they have the money allocated. It will taint my experience very much.

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MaddyAust
US
Apr 01, 2023 11:01 pm EDT
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In my personal opinion due to the high level of scams, low quality of people, the dangers, massive spam issues, the heartbreack of thouands of people arounf the world, this dating dating " Plenty of fish" should be banned.

Also, the billing department is a fraud in itself. I paid for a 1 month premium subscription last year. Due to this app just being a total junk yard, aI decided I would not pay for another month. Now, over 5 months later they took a total random 1 month payment out.

There has been no payment requests by me, there has been no other transactions from plenty of fish in the last 5 months on my back account, but now, at total random they decided to dip into my bank account. Worst thing of all, when I made my 1 month payment over 5 months ago I specicially selected the option not to keep my account details. But somehow they still managed to take this new totally random payment out after 5 months of not using it and 5 months of not making any other payments.

This dating site operator is criminal. Just dipping into accounts at random months later. There was not even email of any warnings the money was going to be taken and no transaction receipts. I guess they just hope you dont notice the money the steal.

Note "NEVER" give this company your banking details. They are criminals in disguise for other scam matters on the platform also.

With all the artificial intelligence (AI) and algorithms that is out there these days, you can't tell me the platform can't recognise a scammer or when someone is about to get scammed.

The only reason people get screwed over hundreds of thousands of dollars on that peice of crap is simple " Think about it"

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3:41 pm EDT
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PoF.com / Plenty of Fish arbitrary decision making with no right to reply

I have a POF profile. I uploaded my pictures. In all my pictures I was dressed and all my pictures showed my face. I was warned that my pictures were inappropriate. I ignored this warning as in my opinion they were not inappropriate as POF states they don't tolerate nudity in their pictures. As I have stated my pictures did not contain any nudity. I was proud of those pictures and they were artistic.
Just after I had signed up to a subscription for 12 months I was contacted again advising that my photos were inappropriate and my rights to upload photos was revoked. There is no channel in POF to speak to someone about their decision making process and if you use their "contact us" form you never get any response.
I want my subscription refunding and then I am happy to remove my profile from POF and go to a website that doesn't treat its users like small children.
I attach a sample photo.

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6:22 am EDT
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PoF.com / Plenty of Fish fake account set up

I had a fake account set up under luludoukakis I'm trying to have deleted
They also mention on my profile my Facebook Page Name on the profile they set up

I know who did this (JAD) but can't prove it unless Plenty of Fish gives me the email address that was used to set up the account

I need this deleted immediately or a need a phone number that I can speak with someone

Can someone please guide me on how to do this?

Thanks

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7:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish discrimination against transgender

I've made many accounts.. I followed the rules perfectly, but plenty of fish is known for being bigoted towards transgenders.

Each time I tell people i am transgender is my profile. I'm respectful, never message anyone first and always make sure they're aware I'm trans so no ine wastes any time.

But each time I contact them they ignore me.. And just constantly remove me and many trans women and men... This is unacceptable. You can not remove a certain group from a FREE WEBSITE .. Its 2018 almost 2019 get on the right side of history

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4:54 am EDT

PoF.com / Plenty of Fish scammers

There should be a better way to report scams on your site. I am bombarded by men who claim to be in the military and immediately ask to go off site. I have learned not to do that because as soon as I do, they start asking for money and then get nasty when I say no. The options listed for reporting a photo are not sufficient. You must find a better way to allow users to make reports.

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Dot Franklin
US
Apr 05, 2022 1:24 pm EDT

Be careful there is a guy called Andy jean Jackson on pof saying he’s in the military and is based out in Iraq, he then befriends you and then waits a couple of days and then he says his base has been attacked and he has lost everything including his wallet and he then asks you to send money to him so he can get a card to stay connected out there well it isn’t true if he gets in touch with you just ignore him he’s a scammer

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gerrymgoodman
US
Aug 08, 2019 8:37 pm EDT

WARNING: There is a gentleman posing as Gerry M. Goodman on your site - who has stolen and altered my Texas

Driver's License and pasted his own Photo on said License. I have turned his photos over to the POLICE FRAUD

Departments in Tarrant County and in Dallas County. Please TAKE HIS POSTING Down Immediately as I am also

naming your site on the respective Police Reports as contributing to this FRAUD. If you want to call me to verify

this information, please call me immediately or see my FaceBook page that I've had since 2009! He is also coming

on to women - claiming that he owns my 30-year old business, European Motor Cars, Ltd in Fort Worth!

Respectfully, the real Gerry M. Goodman.

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J
7:24 pm EDT

PoF.com / Plenty of Fish login problems, apparently customer service doesn't care

I have had an account on this site for about a month now. Suddenly yesterday evening (7/23/18) I had trouble logging in. The site kept telling me my username or password were incorrect. They weren't. I entered my email address into the forgotten password link and was told I'd receive an email telling me how to reset my password. I never got it. It was not in my Spam/Junk folder. This morning I tried again, still didn't receive the email. I searched on their forums and found an email to direct technical problems to. I emailed them and again never received a reply. Some genius on the forums was telling people to turn off their VPN/proxy. I did so, still had the same problem. I can't even log in to their forum. This service is awful. They don't give you any clear way to contact them about issues and give the impression that they don't care. I'm glad I don't have a paid account - I'd be worried about my account renewing. Still, I've started communicating with a couple of guys on there and they're probably wondering what happened to me. I wish there was a way to get in direct contact with them. Otherwise I'd like to find some way to report them for bad business practices. This is really frustrating.

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outdoorannie57
US
Aug 16, 2018 12:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've had exactly the same issue and have tried setting up 4 different accounts with different emails etc and it does the same thing. I tried calling one of their 'customer service' numbers and got a woman with an accent so thick I honestly could not make out a word she said. SO frustrating. Anyway she was trying to walk me thru getting into my computer to 'help me' out this mess and I just got a real bad feeling about her. Did not go thru with it. Met some nice people on here and I'd like to keep in contact, but may not be possible. Anyone have any suggestions?

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Lenimariesue
US
Jul 25, 2018 12:07 pm EDT
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Thank you for your post. I let a coworker convince me to sign up yesterday and even though I was skeptical I did... to my surprise I found 2 guys interesting and I didn't give out my personal info because I was thinking I would use the site until I became more comfortable with meeting... my big big mistake. The numbers POF posts are fake so no way to contact them. Since yesterday I've created 3 different profiles trying to at least contact the guys who probably think I fell off the face of the earth. Same thing happened to me and since I didn't break any rules I am clueless as to why. I read somewhere if enough people block you or think you are fake that POF will delete you and never contact you again. A simple video chat could dispel any rumors as to if I am who I am... in fact I am cuter in person... I thought the site was for if you were unlucky in love and seeking someone...*shrugs** I am over it. Good luck to you.

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8:16 am EDT
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PoF.com / Plenty of Fish account

I have for the last few months complained to POF about a guy who keeps stalking my profile...I stopped talking to him and he was abusive..so I blocked him. He then changed his name and he keeps stalking me and I don't see why no one is listening to me with regards to this. Should I close my account down and contact the police or are you people going to give me my rights by acknowledging what I'm asking you to do.
Name :ash1971fella

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9:48 am EDT

PoF.com / Plenty of Fish pedophile

I saw a man that that beat my friend on your website, and she was not his only victim. His profile name is QuitPlayin2k. His profile picture is a selfie of him at work I believe. He has dark hair a full beard, mustache and wears glasses. If needed i have pictures to show what he has done. Please stop making it easier for him to find victims. His name is Eric, and he is a horrible human being.

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9:20 pm EDT

PoF.com / Plenty of Fish the entire service is a scam! I have proof

POF is a scam/dishonest/fraud/ILLEGAL and here's how I know. I have made so many accounts, been a NON offender/stalker/harasser/weirdo, yet they always delete my account and their excuse is always the same. "your account was flagged" that's it. If you try to explain to them via [protected]@pof (dot) com (which is their only way to contact them, which is SOMEHOW classified as ""media contact" not, account holder to which you pay for services, not representative, just vague media contact" anyways, they apologize, and say there's nothing they can do. Once they delete it, that's it. Now, I found a pattern when they delete your account, it's after you report so many fake users that THEY THEMSELVES create. Because how hard is it for a site to put in a simple algorithm to catch those fake profiles who send out the same type of message, it's not hard, that's the point. But they delete you for finding it out. The other pattern is when you find a real person, they will delete your account, they don't want you to match with a real person and then leave their site because then they will have nobody left. I think we collectively as people could sue this company for emotional compensation based on how many efforts I know I put in trying to reach out to somebody to find a companion for life, and how many bad reviews that are similar from others. I bet if we all sue these motherfckers they will stop their ILLEGAL scamming practice, because they are literally stealing opportunities from us, preventing opportunities from coming to us, and otherwise wasting our time promising a service and then not delivering, among other things.

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About PoF.com / Plenty of Fish

Screenshot PoF.com / Plenty of Fish
Plenty of Fish (POF) is a popular online dating platform that has been around since 2003. It is one of the largest dating websites in the world, with over 150 million registered users. The site is free to use, but users can upgrade to a paid membership for additional features.

POF has a simple and user-friendly interface that allows users to create a profile, search for matches, and communicate with other users. The site uses a matchmaking algorithm to suggest potential matches based on users' preferences and behavior on the site. Users can also search for matches using various filters, such as age, location, and interests.

One of the unique features of POF is the Chemistry Predictor, which is a personality test that helps users find compatible matches. The test consists of 73 questions that cover various aspects of personality, such as emotional temperament, social style, and relationship values.

POF also has a mobile app that is available for both iOS and Android devices. The app has all the features of the website, including the Chemistry Predictor, and allows users to access their account on the go.

Overall, POF is a reliable and popular dating platform that offers a range of features to help users find compatible matches. Its large user base and user-friendly interface make it a great choice for anyone looking to try online dating.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with PoF.com / Plenty of Fish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
- Explain the nature of the issue.
- Describe steps taken to resolve the issue and the company's response.
- Share the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents that can validate your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
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Follow these steps to effectively file a complaint against PoF.com / Plenty of Fish on ComplaintsBoard.com.

Overview of PoF.com / Plenty of Fish complaint handling

PoF.com / Plenty of Fish reviews first appeared on Complaints Board on Jan 27, 2009. The latest review I do not appreciate the double standard you have online was posted on Apr 5, 2024. The latest complaint fake account was resolved on Apr 17, 2019. PoF.com / Plenty of Fish has an average consumer rating of 1 stars from 559 reviews. PoF.com / Plenty of Fish has resolved 39 complaints.
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  1. PoF.com / Plenty of Fish Contacts

  2. PoF.com / Plenty of Fish phone numbers
    +1 (877) 910-4167
    +1 (877) 910-4167
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  3. PoF.com / Plenty of Fish emails
  4. PoF.com / Plenty of Fish address
    2625 555 W Hastings St., Vancouver, British Columbia, V6B4N5, Canada
  5. PoF.com / Plenty of Fish social media
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    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
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PoF.com / Plenty of Fish Category
PoF.com / Plenty of Fish is ranked 7 among 148 companies in the Dating Services category

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