PoF.com / Plenty of Fish
Reviews and Complaints

My name is Johnny Lane and I have been a POF user since Nov. 2012

I'm contacting you to inform you that my POF account has been stolen and hacked.

I am not able to log into my POF account by using my user name and password, and I have been in contact with people that I have met through my POF account and have been informed that the individual who hack my account has been in contact with them and telling them that he is in the military and stationed in Kenya.

I would like for you to dissolve the account with the user name, JDL_4U and has the about name, Kelvin001 and says that he resides in van Buren, Indiana,

I would also like my account restored with my user name JDL_4U, Gender: Male, Birth Date 04-24-1957, about name: Johnny, Country: U.S.A., Ethnicity: African American, living in: Vallejo Calif.

Thank You

Johnny Lane,

JDL_U4

[protected]

[protected]@gmail.com

[protected]@yahoo.com

On Feb 18, 2017 I tried to access my account and I was told my login or password was incorrect though I knew it wasn't. I sent for forgotten password to no avail because I have yet to receive a response. I looked up phone numbers to POF to no avail because it had a message with a full mailbox. I sent messages to [protected]@pof.com to no avail at this point. I have since discovered that my profile has been stolen by someone who changed a few details such as height, where they live, their name, (but not the login in name which is mine), etc. I want my profile back and haven't a clue how mine was stolen from me and now I am locked out. They kept the same login name and all the things I wrote for my profile. I am not finding POF easy to reach, contact, or respond. They are responsible and yet they have no way to reach them.

On Feb 1 2017 I tried to access my account and I was told my login or password was incorrect though I knew it wasn't. I sent for forgotten password to no avail because I have yet to receive a response. I looked up phone numbers to POF to no avail because it had a message with a full mailbox. I sent messages to [protected]@pof.com to no avail at this point. I have since discovered that my profile has been stolen by someone who changed a few details such as height, where they live, their name, (but not the login in name which is mine), etc. I want my profile back and haven't a clue how mine was stolen from me and now I am locked out. They kept the same login name and all the things I wrote for my profile. I am not finding POF easy to reach, contact, or respond. They are responsible and yet they have no way to reach them. Do people have to hire attorneys to get action taken?

This person is going by the name Carlos but his real name is Ben, this is the second time he tried to catfish me I remembered his cell phone number. The user name is r3ally100. Once I got confirmation through a reverse phone number look up site I told him to never contact me again but for other woman would could be a game in this I request an investigation and a termination to his account. His Profile looks very real but if it wasn't for his cell phone number looking familiar I would have continued contact.

I live in Houston, Texas and I have been signed up with Plenty of Fish off and on for over 1 year. I have been harrass by a black male profiler with the page title, hotrodlives for about 1year. I have never met, nor spoken to this man in my life. I have blocked him from my page and he has continue to find ways to reappear on page and send harrassment messages. This man is clearly voilent with a criminal background of assault against women. I have no ideal why he has forcus his relentless harrassment on me. I want this man to be address, investigated, remove from your website. This man is clearly dangerous, if he's harassing me and I never seen, nor spoken are met then its clear what he will do to wo.an on this website he has met. Please address this matter by saving a woman's life from tbis walking time bomb. Thank you

My husband went through my email, my dpam rmail and it said that i haf a pof account. Ive never gotten yhese emails befor. He showed me the account and i tried to contact them using my email address and the website said this email was not valid. I want my pictures and informatiin removed from this website immediately. Im married and bern with my husband for 2 years. This is disgusting and makes me sick. I want it gone and ill delete my facebook too since my photos can be stolen so easily and my information.

Thank you for contacting POF! Unfortunately, we are not able to respond to all emails.

If you are an upgraded user, or have question about one of your payments, please send us a new email from the email address registered to your Upgraded POF account.

Otherwise, please see the below for the answers to the most frequent questions, or visit http://www.pof.com/HelpCenter/helpcenter_faq.aspx

How do I edit my profile?

Click this link to access ALL areas of your profile that can be edited:
http://www.pof.com/editprofile.aspx
*Some sections of Edit Profile can only be accessed using a desktop web browser. If you're using a mobile device and are looking to edit your password, email address, or Country, after clicking on the link please go to the Menu and select "Switch to Desktop site" to edit these areas.
**Please note your age/birthday can only be changed within the first 2 week of sign up. After 2 weeks, your birth date cannot be changed.

How can I log in if I've forgotten my username or password?

If you forgot your password, visit this page:
http://www.pof.com/getpassword.aspx
*Please ensure you're entering the email address registered to your account, and checking your junk folder!

If you forgot your username, you can login using your email address in place of your username. Once you successfully login, go to your profile to see your username.

How can I block a user, or report a profile?

Visit http://www.pof.com/HelpCenter/helpCenter_reportUser.aspx for more information, or:

To block a user, you need to have a message from them in your inbox, and be using one of our apps or a desktop browser. Open the message, and click on the "Block User" link (on the apps, it can be found in the drop down menu when viewing the message.)

To report a profile for breaking our terms and conditions, you will need to be logged in.
- You can report a user on the web (POF.com) by clicking on the Report User link at the very bottom of their profile page. The text says "Report User".
- You can report a user via the iPhone or Android apps by clicking "Report User" on the drop down menu (accessed via the menu symbol at top right of the screen) when viewing the profile you wish to report.
- If you do not have an account on POF, please email us the report and include the username or web-link to the profile you are reporting.

I can't send messages!

If your messages are not being sent, it is likely due to one of the following reasons:

1. The recipient has mail settings restricting you from contact. There may be restrictions you cannot see listed on their profile.

2. You are being blocked by our spam filers for sending the same message to numerous users, or are using potentially bad language. If this happens your profile may temporarily be restricted from sending new messages.

3. Your profile may have been flagged for review and be in quarantine. If you cannot receive messages, add favorites, or are having trouble logging in, please wait 48 hours and try again.

4. Some users specify that they prefer to receive longer first messages. We recommend you writing a longer message if this occurs.

5. Your age is outside of the +/- 14 year contact restrictions (or +9 year restrictions for those under 22.) Please note your cannot send messages outside of these age restrictions

6. You can only send a "first contact" message to 55 new people per 24 hours, so make your first message to a user count! (Please note this limit is only on first contacts, and there is NO LIMIT on how many messages you can send per day, or how many different people you can message per day that you have previously made contact with - so chat as much as you like!)

Why was my account deleted?

POF has 0 tolerance for users who are rude, upload nude or fake pictures, are married, use sexual language in their first email, or break our terms of service in any way. Any user caught doing so is deleted. You may also be deleted if you accumulate a high number of blocks. Users who are deleted may not signup to the service again.

Replies to this email will be automatically deleted. If you do not wish to be notified by email, please unsubscribe here: http://www.pof.com/mailsettings.aspx Here is the link to POF's Help Center: http://www.pof.com/HelpCenter/helpcenter_faq.aspx Plentyoffish Media Inc. #142-757 West Hastings St., PMB 670, Vancouver, BC V6C1A1

This is a fake page. I submitted the photos sent to me. These are my photos and they are even using my information about my life and kids! I'm guessing they got it from Facebook. I don't have a POF ACCOUNT. MY friend that reported the page told you all it was fake and the response you gave him was if you don't like this person, it can cause you to get deleted. If this page doesn't get deleted, I will take legal action. Thank you for your time.

I registered with POF, upgraded the next day, changed my email on my profile page on the 3rd day and was erased after that. Just completely ghosted my account. Didn't even have record of my email address, which is [protected]@gmail.com. I am trying to contact all others that POF has screwed over and get a class action going. There is no number to contact anyone and you ignore all emails. This is unacceptable. I have emails showing the original registration and challenge you to find that account. I will not let this go.

Hello,

I have sent this to several different email addresses with no response. I need someone to get back to me ASAP as everyday I'm being charged £6 because you have taken money out of my account that you shouldn't have and I'm now overdrawn with no money for electric, dinner, or fuel to get home from work!. So the longer you take to get back to me the more money you are going to have to pay me back as I'm not paying the £6 a day as its your fault I'm overdrawn because you have stolen at least £80 out of my account !.

I need someone to reply to my emails or call me immediately on [protected].

Regards

Cali Mckevitt

I have contacted every number and email that I have found and left a comment on every board I find, I have also left my contact information as well on everyone of them, I have been trying to get this taken care of since 10:30 - 11:00 am. Someone had made a profile with you and is using a pic of me that I knew nothing about until my brother seen it and sent me the link. I am so embarrassed and sick that this has happened, I have never used or been on one of these sites. I want this profile and my picture removed please .
I hope this problem gets taken care of quickly and I am taking steps to find out who did this and pursue whatever legal options I have.
I have attached a pic of the profile with my picture that is being used.

My name is Dawn Mayfield I had an account with Plenty of Fish for a bit and I met someone so I deleted it the account. He came across another account with my picture and under the name Dawnroberts115. I never created this account and need to see about getting it removed as soon as possible. Please help me resolve this as soon as possible. Thanks in advance.

It used to be free, they have to stop advertising free, they are not free. Do they think that we are all that desperate to pay? There are others out there that are free, like connecting singles. I don't know how long they will remain free, but they are free as of november 2016. Just be ware of all the scammers. There's tons of them on free sites and paid ones. Pay special attention to this pic I uploaded and circled in red. It says you never have to pay to e mail someone. Liars! Big time false advertising.

I can't cancel my account and have no idea what to do! I hate this website, PlentyOfFish is full of scammers and clowns, there aren't people there who are in search of a relationship. There are many fake profiles there made by cheaters who just want to make fun of others!
I decided to unsubscribe, so I contacted customer support and asked them to close my account but they never did that! I need their help, but they are ignoring me! Worst site ever!

I have not been a member of pof for a long time yet every 2 or 3 months they charge me $38.70. Sometimes they take this amount out twice in a matter of days.
I have yried emailing them on many occassions but no response.
As this is an ongoing problem, I do not know who to get to help me.
I want my money back from them.
Are you able to help me please?

About a month ago I was contacted by a POF member ; he wooed me for three weeks until he had me comfortable enough to do something for him; he gave me banking info to transfer a large sum of money ($540, 000) from an offshore account to Turkey (of all places). I did it but immediately afterward I got the feeling that I may have done something illegal. The following day he wanted me to do it again (same amount of money, same receiver of funds). I was unable to do it because bank put a hold on account and removed the "link" to make a transfer. The very next day he asked me if I could help him out on the construction project he was doing in Turkey; asked me to send him $50k and when the project was finished he would pay me back when he came back to US (me). Well, I was born but not yesterday and did not do it. I think that there are some women out there so desperate for love that they may fall prey to this scam. I blocked his phone numbers immediately but was unable to block him texting me; he made a last ditch effort to persuade me to send him money. I stood up to him this time and told him I would not send him any amount of money for any reason and suddenly the conversation went from love to "shove your money up your ###" and he hung up. Hopefully he will not try to reconnect with me. I turned his scheme into both the FTC & FBI. Ladies*****PLEASE don't fall for a scam like this or anything similar. First red flag is that he had to fly to Canada, Turkey, etc. and he will be back to be in my arms in a couple of weeks. DO NOT FALL VICTIM TO SUCH SCAMS. I consider myself to be an intelligent woman with street smarts, but this is much different and you can be swallowed up into it before you know it!

POF dating website is the biggest scam dating website I've ever known. I did not realize the crazy amount that it cost. As soon as I seen it, which was less then 24 hours later, that I did, I called, emailed for a refund. I gave them all the information of my bank, my name, my profile name, last 4 digits on my credit card twice and the still won't give me my money back. So, now I'm, I've filed a suit and called, emailed the better business bureau in there country. I won't stop till they are shut down and till I die. I WILL FIGHT TILL THE DAY I DIE!

TheKingofPrussia is a POF user in PA who pretends to be educated and has his own money when in fact he is looking for an educated and established woman to prey upon. He has been on POF under previous users Wick303 and Mzg303. He's conned wonen out of thousands of dollars by pretending to be in a relationship but it's all an act. He is angry and bitter over his divorce 8 years ago and uses POF to take it out on women by wooing them and then using them to support him financially. He does not have a college degree as his profile claims, any friends or interests. His name is Glenn Wicker and he is from Millville, NJ. Be careful and don't be fooled by the act, it's all designed to make women feel bad for him and he uses their vulnerability and compassion to take their money. Scam artist is an understatement.

Warning, there is an illegitimate child predator hunting group baiting scamming, public shaming then blackmailing men operating on the site plenty of fish. This anonymous group of criminals out of long Island N.Y. post fake profiles of women from the age of 18 to 26. The profiles usually contain only one picture and will show up in a New York area search. From what I researched about them, they initiate contact only to sometimes reveal they(the decoy) is a girl of 14 years of age (in my case the fictitious person remained 26 until changed later on their site). At that point of contact if one continues to engage them, the chat log is being screen shot. For further use on their site and evidence against you. Usually the conversation transfers to text messaging or Kik which logs are also screenshot to use against you. The men usually ask for pictures several time of the”girl” and none are given. Usually “she” will send a picture of something “she” colored and ask you for one back only to humiliate you further. BEWARE: the decoy will ask you for very specific information such as full name, address, occupation, employer and other details about your personal life to substantiate you are who you say you are. At this point, they have your name, phone number, social networks and emails. Short time after you will receive an anonymous Skyped phone call, the will call several times back to back. When you get on the phone they will try to scare you into a confession/ admission of guilt. They will even fool you into thinking everything will be worked out without going to court. Oops, too late at this point, the whole conversation has been recorded to used against you ( as it was for me, or atleast they tried). The conversations will be uploaded to Speaker, Sound cloud and YouTube. In my case, I received another call not recorded or posted suggesting I make a donation to have my photos and fake and altered chat logs removed. HOWEVER, more disturbing, your entire “case” will be posted to their site with tags to your name, email and other associated accounts. That means when someone Googles your name, you will show up as a child predator. And they got you. If you email them it will still be used against you unless you pay them or “make a donation” I say shame on you to Plentyoffish.com for allowing this.

Be warned,

Ernest Joyner

I was on Plenty of Fish for a couple of years and met a lot of scammers. I got used to their games so that I could detect them early on. Recently, I met a scammer, who pretended that he was really nice and liked me. I knew it was too good to be true. He sent me messages on Plenty of Fish, then he asked if I had been talking to anyone else on there. I told him I came across a couple of scammers. He almost immediately left the site, so I knew that he was one. He told me a lie about his exwife wanting to get back together. Then he was calling me every other day and pretending to like me. Two days ago, he left me a message with insulting comments and told me that he had my personal information, so I better not contact him again. I reported him to law enforcement.