Menu
For Business Write a review File a complaint
PoF.com / Plenty of Fish Customer Service Phone, Email, Contacts

PoF.com / Plenty of Fish
Reviews and Complaints

www.pof.com

Learn how the rating is calculated

1.3 11 Reviews 548 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

PoF.com / Plenty of Fish Complaints 548

ComplaintsBoard
J
8:39 am EDT

PoF.com / Plenty of Fish I'm 27 and received horrible messages and photos from 60 year old ladies!

This site is terrible and full of crazy people! I joined PlentyofFish and wanted to find a nice girl. I'm 27, but all I got was grandmas aged 50-70! I was totally disgusted! I told them that I'm not interested, but they continued to email me! I was sick of getting these messages, some of them even sent me nasty pictures! They said how handsome I was and that they wanted to meet me in real life. I contacted customer service and asked for some advise, but they said there was nothing they could do! When I joined PlentyofFish I even paid money for their service and I never expected this to happen! Absolutely disgusted!

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
R
6:43 pm EST

PoF.com / Plenty of Fish free dating claims to be the number one dating site

I am a really nice guy and had my profile on there for a long time. I met this german girl on there and just casual talk only a couple of times. I thought that was what you were suposed to do to meet people. This girl all of a sudden blocked me for no reason at all. This was rude and I had no idea that she did not want me to say even hello. I did not harass her or even talk to her but only a couple of times. I found this site to allow woman to do this sort of conduct to not only me but others. Its rude and clearly a game for all these girls. They are protected and you get not even an apology but a treat to take your profile off. I saved them the time because this was so rude that I dont want to ever deal with this site again. I just want others to know the attitude of this site and hope they wont get what I got. As I said, im very well liked by everyone and im not anything like I got treated. By the way the german girl goes by the name of fraeuleins yes she is evidently a game player and no wonder its free you get all those kind of people on this site. Not someone I would every want to meet on this site if their all like her.

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
X
8:46 am EST

PoF.com / Plenty of Fish dating site

I am transgender woman and my account in POF was deleted multiple times. I didn't post anything rude nor did I violate any terms. They just deleted and when I contacted them multiple times they did not response. I believe it is direct discrimination towards transgender

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
R
7:28 am EST

PoF.com / Plenty of Fish fake profiles, fake messages!

I've been using this site for a few months now and must say that this dating site is as horrible as many others. You get only stupid fake messages from fake people. When I just signed up I received tons of messages from people and all the messages were the same. They actually have a group of employees who are paid for sending fake emails. Then I got a message from a woman who said she was in love with me and really enjoyed my company. What a joke! I never sent her a message, and I never even saw her profile! My recommendation is to stay far away from this dating site. Better save your hard earned money and forget about dating sites at all! These fakes will never make you happy.

Read full review of PoF.com / Plenty of Fish and 1 comment
Hide full review
1 comment
Add a comment
P
P
Penny Mather
US
Send a message
Apr 01, 2016 11:31 am EDT

there are a lot of people on here who are fake i just got catfished by one of them it was woman her username was pisces 1961 and was from london ontario. i want you to do something about this and get back to me or i will be seeking legal action. this is disgusting that people are doing this and that you are allowing it get back to me asap

ComplaintsBoard
C
5:28 am EST

PoF.com / Plenty of Fish disgusting website!

If you are a lady then avoid this site at all costs. It is full of perverted men. I joined PlentyOfFish but decided to cancel my account. I wanted to meet someone special, but received dirty message and horrible pictures! I contacted POF customer care and told them about sexual abusive messages that I received. They did nothing to help and never replied! Do not go there ladies, this site is ridiculous. By the way, I'm still trying to cancel my account, but cannot do it, and their costumer support is absolutely useless.

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
A
7:01 am EST

PoF.com / Plenty of Fish horrible site!

They do not approve profiles or photos. They absolutely do not care what is happening in their site! People can post anything they want! There are lot of fake profiles there, and POF knows about that, but does absolutely nothing. If you don't delete your profile it remains on POF. Even if you have not been online for years. If you have some issues, you can report anyone or complaint, but POF will not do anything about it. The site is actually free and they get their money from advertising. So they need a lot of users. Horrible website. Avoid it! POF is just a waste of time, full of fakes and customer support in non-existent.

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
L
3:58 am EST

PoF.com / Plenty of Fish nightmare!

POF is the worst dating service ever! I decided to join it but was very disappointed. I subscribed but all I got was fake profiles, scammers and unhappy ladies that are trying to take a revenge on men. I was very polite to these women. But suddenly I realized that my profile was deleted! I contacted customer service and asked what was going on. They said that some ladies reported me because I turned down some of them. I tried to explain that I haven't done anything wrong and they can check my profile, messages and etc. But the POF management completely ignored me. Horrible website!

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
P
8:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish want to cancel immediately and wasn't aware of automatic renewal!!!

I signed up for this website in December, looked at it a few times after making a profile and then never looked again as realized I am just not ready for dating. I am a single mom making $10 per hour raising two children on my own and today I go into my bank account and a renewal of $38+ is being taken out of my account...this is going to mean I can't pay my bills next week! I would appreciate it if you could find some kindness in your heart and realize I was NOT aware this would renew automatically, the website has no contact information to get in touch with customer service that I could find and really searched! I would appreciate it if you would CANCEL me immediately and please please please take back the renewal fee so that I can make my bills next week. This is a serious issue for me... My name is Patrica L Prata of 14 Kennedy Avenue in Bangor PA phone is [protected] Please get in touch with me today if possible...I am a total mess knowing I won't make the bills due to this fee being taken out..I am crying my eyes out...HELP! THANK YOU in advance!

Read full review of PoF.com / Plenty of Fish and 1 comment
Hide full review
1 comment
Add a comment
P
P
Patricia Kent Lundmark Smith
US
Send a message
Mar 03, 2016 9:11 am EST

you are not the only one! They also took the same amount from me. I tried calling and sent several emails to no avail. Don`t know what else to do

ComplaintsBoard
G
7:59 am EST

PoF.com / Plenty of Fish absolutely disgusting!

If you are looking for serious relationship then avoid this horrible website. The guys on the site are disgusting! I received many dirty messages, with horrible photos and when I complained about it, customer service did absolutely nothing! PlentyOfFish is full of men telling you about their tools, asking what type of panties you wear, and other foolishness. I even received a message from one guy who said he wanted to bite me! I deleted my profile several days ago. And I'm not coming back. I only regret that I wasted my time on POF. Not worth it.

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
T
4:34 am EST

PoF.com / Plenty of Fish fake profiles

I've been a member for about a year. The site is actually free, but there is an opportunity to get a membership. When I signed up and paid for it I expected to get some special bonuses, but that membership gives nothing. The only thing you get is to see if the person you messaged actually read your message. Not to mention that most of the women on the site are fake. Most of the profiles are made up by POF staff. When you send them a message they usually don't reply no matter how handsome you look. When I signed up I received tons of messages from lots of women. But all the messages were computer generated, because they all were the same. When you ask a woman for a date she just disappears, because she is fake and she actually cannot meet you in real life.
I'm done with these fakes!

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
N
10:03 am EST

PoF.com / Plenty of Fish absolutely horrible.

I joined Pof few months ago. I really don’t understand myself, but I was so desperate and lonely, so I had no other choice than looking for love online. Most of the females, on sites like Pof, are not females at all, and, if they are then they are handling multiple accounts. Actually most of the people on Pof are scammers and don’t want any relationships, they need only money. I have personally worked at sites such as these and pretended to be a female and had answered thousands of emails for men. So, when I joined Pof I realized that this website is a scam as well. People, just forget about dating sites!

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
G
8:37 am EST

PoF.com / Plenty of Fish disappointed

I don't even know how to describe Pof. I thing going to hell would be more pleasant than doing business with Pof. If you are a man, then be ready! You will be begging the ladies for a chance to possibly meet them so you could apologize for not being young enough, tall enough, wealthy enough, powerful enough, good enough dancer, musician, football player, or anything else. I check new profiles and write only those who state they are looking for a man like me. Why then am I always ignored and deceived? Well, maybe I'm just not good enough for the princesses of POF.

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
M
8:35 am EST

PoF.com / Plenty of Fish absolutely horrible.

I was in search of a serious relationship so I decided to try POF. But that was a bad idea from the very beginning! Most of the guys on there are looking for a one night stand. I received a lot of dirty messages and some men even sent me the pictured of them naked. That was absolutely disgusting and not what I expected when I joined the site. I even wrote on my profile that I'm not interested in one night relationships, but that did not help. I even got blocked by a guy because I rejected his perverted offer. All men there are real pervs and maniacs.

Read full review of PoF.com / Plenty of Fish and 1 comment
Hide full review
1 comment
Add a comment
C
C
Complainant91923
US
Send a message
Jan 21, 2016 4:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been trying to get here web site shut down

ComplaintsBoard
D
9:02 am EST

PoF.com / Plenty of Fish disgusting people

After giving this website a second chance, I have removed my profile once again. There are many creepy people there claiming to be "looking for a relationship". These people are disgusting. I bet these people are fakes and thieves. They also are well trained, they know all the right things to say and do and how to position themselves so that they can ultimately just screw you over. Don't waste your time with this website. These people making fun of others and by signing up, you give them that opportunity. People are joining this site in order to meet someone special! Shame on them!

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
R
1:27 pm EST

PoF.com / Plenty of Fish stolen profile poor customer service

I am in Boca Raton Fl. My profile was stolen by someone in Beverly Hills Ca yesterday. The individual has a profile with my user name, content, and one of my actual pics. Tried contacting plenty of fish and it is impossible to get someone on the phone. Bottom line is that I can no longer access my profile on the web site, but the person that hacked and stole my user name is using my profile in another state. POF has no customer service and the web site is not secure! Michael Martin

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
R
9:49 am EST

PoF.com / Plenty of Fish give me my money back!

I have been emailing PlentyOfFish for ages now as they have taken an incorrect amount of money. You can only contact them via email, because they don't have a customer support phone number. I have sent several messages explaining my situation, but they never replied. They took $100 and sent me an email about it. As soon as I received that message, I tried to cancel the transaction. I got another message stating you cannot cancel the transaction within 24 hours. I cannot afford this as I am a student. I didn't want this to happen, but something definitely gone wrong. I was only going to subscribe for 1 month, because I just wanted to try this service. And now I cannot get any response from them. I am now $100 off. I cancelled subscription as soon as I could, but still no refund. This company does not care about the clients. Do not use this website!

Read full review of PoF.com / Plenty of Fish and 1 comment
Hide full review
1 comment
Add a comment
M
M
Mechelle Wainwright
US
Send a message
May 04, 2021 2:17 pm EDT

They did the same thing to me. I thought it was $8 per month. Thats what it says. Cant get response

ComplaintsBoard
B
7:19 am EST

PoF.com / Plenty of Fish false profile of my daughter on their site

Someone has made a false account on plenty of fish and used my daughters pictures saying they are her, and I am disgusted that this can happen, they are also using her name Demi Connolly so I need them to sort it out and take it down, she is very distressed over this

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
R
2:20 am EST

PoF.com / Plenty of Fish membership

Plenty of fish dating site signed up for a 12 months membership and charged it to my bank through paypal. I did not authorize that transaction. Went to my bank today and they are going after them for fraud. I thought this was a honest dating site. But they are a scam and bogus company. Dating sites just want to use your info so they can sell it to someone else. I will never again join a site like this again,. I just want my money back. They took my money then cut me off..

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
R
10:18 pm EST

PoF.com / Plenty of Fish dating sight

There is someone using my user name my identity my info on this sight I can't get in my inbox because it won't except my password this person has deleted my pictures and put hers there to replace them' she's using all my info my friend reported her on my behalf to your pot as I'm unable to reach you as I can't get in my inbox to contact you or to report this person. I need something done about this asap. Please email me about this issue before it gets out of hand . My email is [protected]@gmail.com thank you. Sandra

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
R
8:35 pm EST

PoF.com / Plenty of Fish dating site with scammers

I was on the POF site with a profile. I communicated with a dozen or more men. I received a message from someone who had a profile on POF. I can't remember his name. He said he met his future wife on POF and they were very happy and getting married. He said he had a brother, a widow who wanted to meet me, by looking at my profile. I agreed and let him email me. It was a total scam that cost me thousands and broke my heart. I believe he is part of an international crime ring based in Africa, using Alaska and Australia as a front to meet me. It was very sophisticated. The brother said his name is Jason Ross, a CEO and engineer for an oil company based in Alaska. He uses the email [protected]@yahoo.com, [protected]@outlook.com, and [protected]@hotmail.com. I don't know if plenty of fish can screen these contacts and profiles better.

Read full review of PoF.com / Plenty of Fish
Hide full review

PoF.com / Plenty of Fish Reviews 0

Looks like PoF.com / Plenty of Fish has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent PoF.com / Plenty of Fish, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About PoF.com / Plenty of Fish

Screenshot PoF.com / Plenty of Fish
Plenty of Fish (POF) is a popular online dating platform that has been around since 2003. It is one of the largest dating websites in the world, with over 150 million registered users. The site is free to use, but users can upgrade to a paid membership for additional features.

POF has a simple and user-friendly interface that allows users to create a profile, search for matches, and communicate with other users. The site uses a matchmaking algorithm to suggest potential matches based on users' preferences and behavior on the site. Users can also search for matches using various filters, such as age, location, and interests.

One of the unique features of POF is the Chemistry Predictor, which is a personality test that helps users find compatible matches. The test consists of 73 questions that cover various aspects of personality, such as emotional temperament, social style, and relationship values.

POF also has a mobile app that is available for both iOS and Android devices. The app has all the features of the website, including the Chemistry Predictor, and allows users to access their account on the go.

Overall, POF is a reliable and popular dating platform that offers a range of features to help users find compatible matches. Its large user base and user-friendly interface make it a great choice for anyone looking to try online dating.
How to file a complaint about PoF.com / Plenty of Fish?

Here is a guide on how to file a complaint against PoF.com / Plenty of Fish on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with PoF.com / Plenty of Fish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
- Explain the nature of the issue.
- Describe steps taken to resolve the issue and the company's response.
- Share the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents that can validate your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against PoF.com / Plenty of Fish on ComplaintsBoard.com.

Overview of PoF.com / Plenty of Fish complaint handling

PoF.com / Plenty of Fish reviews first appeared on Complaints Board on Jan 27, 2009. The latest review I do not appreciate the double standard you have online was posted on Apr 5, 2024. The latest complaint fake account was resolved on Apr 17, 2019. PoF.com / Plenty of Fish has an average consumer rating of 1 stars from 559 reviews. PoF.com / Plenty of Fish has resolved 39 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.1
52895 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. PoF.com / Plenty of Fish Contacts

  2. PoF.com / Plenty of Fish phone numbers
    +1 (877) 910-4167
    +1 (877) 910-4167
    Click up if you have successfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number 0 0 users reported that they have successfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number Click down if you have unsuccessfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number 0 0 users reported that they have UNsuccessfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number
  3. PoF.com / Plenty of Fish emails
  4. PoF.com / Plenty of Fish address
    2625 555 W Hastings St., Vancouver, British Columbia, V6B4N5, Canada
  5. PoF.com / Plenty of Fish social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
  7. View all PoF.com / Plenty of Fish contacts
PoF.com / Plenty of Fish Category
PoF.com / Plenty of Fish is ranked 7 among 148 companies in the Dating Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.