PoF.com / Plenty of Fish’s earns a 1.3-star rating from 559 reviews, showing that the majority of singles are dissatisfied with dating experiences.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Tokens & membership gouging
I was on POF originally in the early 90's - enjoyed the 'meet & greet' aura
now i have tried to understand how to surf this new system.
to me it is monetary based to gouge the consumer.
I paid for tokens assuming this would then get you a more friendly access
No it is a total $$$ grab
I would not recommend this new system as it is all about $$$..
Best bet is look after your dog 4 legged that is...
Desired outcome: Make the system less $$$ based & more friendly to the consumer..This i doubt will happen....
thieves
Waste of money. they will charge you then deny you access. lames dating app site ever. DO NOT USE THIS > crap
was charged four times and then denied access. they live support isnt live its a bot. super disappointing as a business person myself this is really not right. steal peoples money then deny them access to accounts and give no way to call for help only a bot chat box thats dumber then a mouse.
Plenty of fish i will make sure to let anyone i hear mention knows my situation. none of my family or friends would i ever recommend this too. poor support, poor features. I paid for year & twice got booted with out explanation. I want refund this time. whoever runs this app needs to be legally responsible for refund. gave me no reason either time for denied access. Plenty of fish sucks i do not recommend to anyone.
Desired outcome: Want to be refunded but they dont do that. I paid 107 twice and then 3 times 41.horrible app and company
The fact I can't get on pof
I still cant get on pof everytime I try to. Get off you kicked me off like I been trying to get on here for a long time for 8 years you cant banned me forever and this is discrimination
Desired outcome: I want back on pof you have no right to keep banning I mean that was 8 years ago
Account was hacked
13 june 2022
32lady profile account got hacked and I've no way of getting my messages back, pof said my account was violated wasnt send any inappropriate info at allaccountbhas been used without my knowledge
Cannot access my profile account
Brona account
Can you help
[protected]@hotmail.com
Can you stand me some information about my account and what has happened
Thanks
Michael Boland
On, 25JAN22, met Micheal Boland on POF and stated that he was an international antique dealer and was in Turin, Itay, and needed money to get his antiques out of port, Certificate Insurance of /italy, and late fees associated for antiques in port and said his international account with 7 million dollars was frozen because he forgot to notify them he was in Italy, therefore, account was frozen. States he lives in Louisa, VA. I had him sign contracts for $10,000 for the $10,000 that was loaned to him. He defaulted on the loans and still claims he is in Italy 2 months still claiming money. He wanted to deposit $500,000 into my checking account and have me send it to him in Italy. I said absolutely not this is fraud and international money laundering.
THIS MAN IS A SCAMMER!
HE HAS 4 DIFFERENT ACCOUNTS ON FACEBOOK WITH 4 DIFFERENT LOCATIONS IN THE US.
CLAIMS HE IS INDEPENDANT WORKER AND LOVES HIS JOS!
PROFESSIONAL SCAMMER AND INTERNATIONAL MONEY LAUNDRYER
Desired outcome: NOTIFYING WOMEN OF THIS SCAMMER
Michael Boland, Louisa, VA
On 25JAN22 met this person on POF and stated he was in Italy and needed money for the port of Italy to get antiques out of the port of Italy, a Certificate of Italy Insurance, and a late fee. I had him sign contracts for the loans of approximately $10K. After he defaulted on loans, I told him no more money. He has about 4 different Facebook accounts, with the same pictures, but different locations in the country.
Do not fall for this scammer's lies!
Plenty of Fish
I cannot seem to contact anyone on Plenty of Fish and I have a complaint about a well known user who is trying to scam money out of the women who are currently using the POF site. He goes by the name of Eric_Lawson001. Whoever this scammer is, he should be banned from using Plenty of Fish. I have blocked him. He is using Eric T Hill's profile pic, and if you google the name you will see complaint after complaint of scamming. If POF does not remove him, they do not care about their customers. I did not give this man any money, but I am sure there are women out there that will. Please stop this from happening on POF. (I have included the photo he is currently using. )
Desired outcome: Remove Eric_Lawson001 from using the POF platform.
Stay away from Eric_Lawson001
Stop this imposter from using POF!
The POF site.
I can not get on. I sign on and get your updated terms and it will not leave the page and I can not get on to your site.
Malicious team members
I was banned from PoF. The only indication of a reason given was that I violated their terms of service - which is absolutely bogus. I never violated anything like that.
The only thing I can think of is that they have team members working for them who have the power to ban profiles and they're combing through them deciding which ones they don't like or maybe they disagree with them, or whatever, and they just ban them whil saying it violates the terms of service. When in reality, it's just something they personally disagree with.
I don't know if this is the case, I just can't think of anything else. Why would so many people get falsely banned?
Desired outcome: Either fix your faulty product, or fire the bigots who work for you!
My account has been hacked and stolen and POF is not helping me despite many requests
I have been trying to resolve this issue for over a month. It never got resolved in Feb and my ticket was closed. I opened new tickets and someone from POF changed my number back on my profile but not before my entire profile was stolen from me by someone called "dalebaby3800" who keeps changing my password and who now has full access to my account, personal information and pictures! I have no access to my account at all! My email address is desireer.[protected]@gmail.com. My other email address is [protected]@gmail.com. I registered using the first email (desireer.[protected]@gmail.com) and identifying as "Epythemia". I keep getting notifications under social in my [protected]@gmail.com that this hacker (dalebaby3800) has yet again successfully changed my password. They even changed my number in Feb 2021 and pof had to change it back. Now, my entire account is under the hacker's control and I have no access to it at all. I got instead, upon login, the account of "dalebaby3800" and deleted it because it had been registered to my [protected]@gmail.com email address. This is really scary! I want my account back and out of the hackers hands! I feel like I am being assaulted! This hacker appears to be a black girl from Florida USA in her mid 20's using the name "dalebaby3800" and had changed my account to a cell number ending in 25. I am a white female from Sudbury Ontario and my cell ends in 35. Please help me get my account back! Thank you.
Desiree Walker
Hi Desiree!
Your ticket (2075472) with Plenty of Fish has been created. Hold tight! We aim to respond within 24 hours, but if we hit some delays we apologize - our team is working as quickly as possible.
If there's anything you missed that might help us locate your account or get a better handle on your issue (like your Plenty of Fish username or a screenshot of the issue), feel free to reply to this email and we'll be sure to update your ticket.
If you don’t see a reply in your inbox soon, please be sure to take a look in your spam or junk folder.
We'll be in touch soon!
Plenty of Fish
Hi Desiree!
Your ticket (2078489) with Plenty of Fish has been created. Hold tight! We aim to respond within 24 hours, but if we hit some delays we apologize - our team is working as quickly as possible.
If there's anything you missed that might help us locate your account or get a better handle on your issue (like your Plenty of Fish username or a screenshot of the issue), feel free to reply to this email and we'll be sure to update your ticket.
If you don’t see a reply in your inbox soon, please be sure to take a look in your spam or junk folder.
We'll be in touch soon!
Plenty of Fish
Hi,
The safety and security of your account are important to us, so we can only help the registered account owner with any issues.
The username "Epithymia" is associated with a different email address enty of fish"d*************@gmail.com". Once we have received an email from the email address you used to register your account, we'll be more than happy to help you! That is the email address we sent your registration confirmation to.
Ryan
plenty of fish
Desiree Walker
Attachments
5:24 PM (13 minutes ago)
to csr.help
Ok, I am responding from my registered email address. You can see from the attachment that someone using the name "dalebaby3800" is changing my password often and has stolen and taken over my account. Please fix this as soon as possible! How can a stranger just take over your account like that!? I have lost complete control over my account and my personal information and pictures are now completely compromised!
Desiree Walker
POF
Mon, Mar 14, 8:41 PM (2 days ago)
Your password has been updated! Epithymia, your password has been updated on Monday, March 14, 2022 at 5:41:11 PM. If you updated this information, you can safe
Desiree Walker
1:36 PM (4 hours ago)
to csr.help
Re: I cannot delete my account because my account has been hacked
Inbox
Plenty of Fish Support
Mon, Mar 14, 9:11 PM (2 days ago)
Hi Desiree! Your ticket (2075472) with Plenty of Fish has been created. Hold tight! We aim to respond within 24 hours, but if we hit some delays we apologize -
Desiree Walker
AttachmentsTue, Mar 15, 10:44 AM (1 day ago)
This is me. These are pics I had used in my profile under [protected]@gmail.com user: Epithymia name :Dee
Ryan (Plenty of Fish Support)
Tue, Mar 15, 11:18 PM (14 hours ago)
to me
Hi,
The safety and security of your account are important to us, so we can only help the registered account owner with any issues.
The username "Epithymia" is associated with a different email address "d*************@gmail.com". Once we have received an email from the email address you used to register your account, we'll be more than happy to help you! That is the email address we sent your registration confirmation to.
Ryan
Desired outcome: Get my account out of the hacker's hands back into my control my account using desireer.[protected]@gmail.com ([protected]@gmail.com)ID: Epythemia name: Dee.
Dating service
POF charge my debit card a total of $270.90 from 1-8-21 to 1-10-22. They charged me $38.70 every 2 months which I wasn't aware of. I received interest from young women whose profiles were there one minute and gone the next - I thought they were trying to scam me and so I kept deleting their profiles. I never received one viable date from the site I was interested in.
Desired outcome: I would like my money refunded from POF.
Stolen Pictures
I had 6 pfofessioanl pictures of myself. Now i only have 2. How can a professional company allow this to happen for folks how pay for the service? This is complelty unexceptable. They should be taken down entirely!
Desired outcome: Take them out of bussiness
Password reset
I have been trying to reset my password for weeks now. You say you will contact me by email and I never get an email. Please help this is ridiculous
Desired outcome: Password reset
Scam Member
I met RA4646AR4646 name Richard but his picture he sent shows Peterr. Not currently in Citrus Ridge, FL but on a freighter in Russia waters. Wanted me to change my mobile account so that he could purchase his "ADOPTED SON" in GHANA an IPHONE 13. When I refused he tried bully tactics.
No woman should have to put up with that on the POF site.
Desired outcome: NOT BE ALLOWED TO SET UP ANOTHER PROFILE ON POF DATING SITE
Removal of account
For some reason, POF has removed my account for "violations". I have no idea what I did to violate their policies. I only responded to people who messaged me (there were many). Did not give my phone number out or do any kind of cut and paste. I was on there less than 2 hours. They gave no reason whatsoever. Just locked me out of my account. If they would have told me what I was doing to violate their terms, then I would feel better, but I am totally clueless. Is this how they treat their customers? I am certainly glad that I did not pay for a nembership!
I got the same message. At first I was super PO'ed about it, but after awhile I have to be able to admit to myself the PoF kinda sucks at the end of the day. I don't know if they have team members discriminating against others in their own personal preferences, or if it's a technical issue where people are accidentally getting banned (I tried signing in on my phone while being logged in on the PC - because I went to a different room in my house while chatting with someone). Either way, getting the boot without being given a reason why is BS; getting the boot while being told you violated their policy when you know you didn't is even more BS and leads me to think they have malicious people working there.
Extortion
Not sure if he is still on pof but here goes
Ryan Scott Burt [protected] attempted to get money (in some cases large sums) from me. We spent 6 months conversing (never meeting face to face, no FaceTime, only texting and phone calls). Flags went up and I only lost $400 total I'm proud to say as he is quite charming and persistent. I'm 76 years old and should have known better. I'm trying to Letitia from others who may end up parting with large sums of money
I don’t want trouble. I’m uncomfortable doing this but I keep others from harms way then I’ve done a good thing
fake profiles , scammers
i went on here hoping to find a decent and good guy, none of the people were who they pretended to be, photos and acounts i think are hijacked by scammers, they pretend to like you or be interested but then want money, iphones, google play or steam cards or ty to get you to set up crypto acounts for coin base or other. they want to see your banking information or get access to your phone, im noy going for this, iam out 300 dollars for google play cards from one. the names and photo used were for Ailbert Maddox an Fredrick Blain, found out the one using Fredrick Blains acount was in india. The one posing as Ailbert Maddox had a foreign accent, another one was for Fred Foster an Army guy. so disapointed they were not even the real people, what chance do you have if they are all scammers pretending to be someone else,
Desired outcome: have acounts verified better and secure them.
so disapointed, nothing but fake acounts and scammers, wanted to meet the real people here
Charges
I have been charged for another months subscription, I signed up for a month and that was all.
I would like a refund that was taken out of my account on the 5th December, POF should not have taken money out of my account because I only signed up for a month.
My profile name is NJH61, I did not leave my payment details so POF should not have taken any payment out.
Desired outcome: Refund of my money
I have been charged £19.99 when I only signed up for a month, I left no bank details so why has POF taken this out of my account without my knowledge. If I wanted ongoing membership I would have left my bank details but I only signed up for a month subscription.
Removal of my account
My account was removed because i asked for people who were unvaxinated against covid 19 to apply.
Fact Covid is an experimental vaxine with NO lknown ling term side effects as a person in a vulnerable catagory I dont wish to risk any body fluids passing onto myself through a partner.on site you can get a badge to say your vacinated but you cant get one to say your unvacinated..this is descrimination...none on there can find someone whose not jabbed unless you state thats what youre seeking.
Does POF recieve any funding from the governmrnt or pharma industry to offer those badges? If they do then its a conflict of interest.
Under the equalities act 1984 I am legally covered for descrimination against me.
I am not claiming anything false as the vaxines are EXPERIMENTAL!
Desired outcome: Stop youre descrimination towards those who DO NOT wish experimental spike proteins passed over
Not support and won't refund
I only joined and realized they have no support.. the support button goes nowhere... they lock you in and you cannot contact anyone also their refine search does not work.
I did it many times and it keep setting you up with 50 to 70 years Olds.
They are a shame. They should refund my money within 3 days Ike most legal operating companies.
They are nothing but a scam
Desired outcome: I want a refund. Only joined yesterday
PoF.com / Plenty of Fish Reviews 0
If you represent PoF.com / Plenty of Fish, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About PoF.com / Plenty of Fish
POF has a simple and user-friendly interface that allows users to create a profile, search for matches, and communicate with other users. The site uses a matchmaking algorithm to suggest potential matches based on users' preferences and behavior on the site. Users can also search for matches using various filters, such as age, location, and interests.
One of the unique features of POF is the Chemistry Predictor, which is a personality test that helps users find compatible matches. The test consists of 73 questions that cover various aspects of personality, such as emotional temperament, social style, and relationship values.
POF also has a mobile app that is available for both iOS and Android devices. The app has all the features of the website, including the Chemistry Predictor, and allows users to access their account on the go.
Overall, POF is a reliable and popular dating platform that offers a range of features to help users find compatible matches. Its large user base and user-friendly interface make it a great choice for anyone looking to try online dating.
Here is a guide on how to file a complaint against PoF.com / Plenty of Fish on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with PoF.com / Plenty of Fish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
- Explain the nature of the issue.
- Describe steps taken to resolve the issue and the company's response.
- Share the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents that can validate your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against PoF.com / Plenty of Fish on ComplaintsBoard.com.
Overview of PoF.com / Plenty of Fish complaint handling
-
PoF.com / Plenty of Fish Contacts
-
PoF.com / Plenty of Fish phone numbers+1 (877) 910-4167+1 (877) 910-4167Click up if you have successfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number 0 0 users reported that they have successfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number Click down if you have unsuccessfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number 0 0 users reported that they have UNsuccessfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number
-
PoF.com / Plenty of Fish emailscsr@pof.com100%Confidence score: 100%Support
-
PoF.com / Plenty of Fish address2625 555 W Hastings St., Vancouver, British Columbia, V6B4N5, Canada
-
PoF.com / Plenty of Fish social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 02, 2024
- View all PoF.com / Plenty of Fish contacts
Recent comments about PoF.com / Plenty of Fish company
Premium Dating ServiceOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.