Pogo
Reviews and Complaints

Hey, there, Buster! Are you finished or are you gonna take hostages? Take your Medication will you? I've been a Member of POGO since 2004 & have never had any real problems with them. They are quick to resolve matters mostly in your favor or explain other issues.Your diatribe is more than scarey. It's an indicator that the FBI should be watching you like a hawk. I've copied & pasted your post to a letter to the Editor @POGO. They need to know that a whackjob like you, is on the loose & after them. Ditto for the letter to the Vatican.
Get some help, will you?

File a complaint with your state attorney general, with the BBB and with FTC.

I played Pogo FAITHFULLY as a paying member and never won a damn thing. I think the games are fun; however, I do believe it is a hoax.

Finally a rational somebody Apollo! I pay for club pogo and I have never won any money but just fyi I have won backgrounds and screensavers from pogo. I know you can get backgrounds and screensavers for free all over the net but I still feel like I won something. I will probably never win money and I don't really care, I just like the games and the challenge of winning a badge, even if no one cares how many badges I have.

Put the horses back in the stable there! Pogo DOES pay. I personally know people who got their checks. This is just a bunch of conspiratorial nonsense making the rounds. Pogo has their share of problems and among them their worst probably is their customer-no-service department- but this complaint is utterly false.
There are a few people who they do not pay- people caught cheating! When people win a jackpot or drawing they do review their account and if they are caught cheating( people are not as smart or clever as they think they are) they do not pay and they kick them to the curb!
Lastly, I have yet to win a jackpot but I will assure you that IF I ever do the first thing I will do is BLOCK EVERY PERSON WHO IS NOT A FRIEND! This is why people think the winners do not exist. If you won a lump sum of cash would you want every conspiracy nut harassing you asking all kinds of stupid questions? Think about it!

dcarroll10245

I have been a Pogo member for ten years, and enjoy the games immensely. However, last spring I tried to connect my Pogo account to Facebook, and a third party account was connected to my account. I have tried to resolve this issue by contacting customer service, but I've been told the only thing I can do is forfeit my 30, 000, 000 points and open a new account with a different password. I am a paid member, and if I did as I was advised I would not receive the games and benefits I paid for. At this point my customer service link was blocked, all correspondence was deleted, and I can no longer contact customer service. I have changed my credit card, and I deleted the old account number until I could hear from someone at Pogo. Today, March 3, I've been unable to get into any of the game rooms. I'm also worried about the security of my Facebook account. I would like to be contacted by the Pogo support. Thank you for your assistance.

i'm having trouble seeing the profiles of several players. i've read the reply to someone elses e-mail about the same problem and have tried the resolution that was suggested but it failed to fix the problem.
thank you, txcherokeewoman

HELP! I don't k now whehre to turn to for help. The program won't let the game "download". All t he screens open us easily but stop at the oiint of downloading...the small circle in the corner keeps spinning...yet the game won't download...what now. I tried cleaning Java, but that didn't help. Is there someone I can call...I'm 71 yrs old and do't know much about the workings of these systems...and don't want to mess things up by trying various "fixes'

Thanks for anything you can offer, VRobbins

i had that problem too with that same game at first, make sure you have the most recent version of the game. next if pogo is not being anyhelp to you try contacting Oberon they are the ones you technically bought the game from and are the ones that give you the code to u nlock the game. Maybe they will be a bit more help.

for me i had to go in uninstall the game, go into my registry and make sure that all files for that game were gone and then cleared all cookies, temp files and also when into program files under mycomputer and then deleted the file for that game. rebooted the computer, did a new clean install of the game, and then rebooted again ran the game and it worked just fine from there on out. EA is not always much help when it comes to tech issues sometimes, i had a hard time gettng them to understand problems i was having with a SIMS game i bought, and finally just gave up and found someone who actually could help with the problem.

Good luck if you need more help please let me know i'll help if i can

I know Pogo either deliberately keeps their players from winning, or hides the real truth. However the games are fun and I miss them. If I want to win and have as much a chance as anyone else, I play the Lottery...they at least let you win now and then.

Pogo is a spam, and I am suprised that our government allows them to play with people's emotions with the knowledge that you COULD win when there is no chance. No one EVER SPEAKS WITH ANYONE WHO HAS WON.

To all pogo players.. Be very carefull of 2 players in pogo.. One is Stalik, the other is Tease4meB. These two plaayers will hack into your profile..Some how this player Stalik can get all your important infomation. Like your full name, you home address, and your home phone #.. I am not making up one word of this.. If you get the chance.. Look at there profiles. You will see all kinds of phony names in them..

my name is Frodobus13 and I play in dice city roller. I happen to know that sphynxlady and lindajean66 are amazing people. They are always nice to me, and I am not the easiest person to deal with. I am angry and I dont really know why people dislike me. But anyway, thats just the way it is.

It so sad to see that a person has to tell their self how beautiful they are in a POGO game room
There has to be somthink very sick with that person to feel so bad about themself that that's where they go to feel better.
This person and her frind doodlebug..mgc...mountainslionwife... lyndeymariebev... the list does go on
to many I would have to say.
They are the most hated people on POGO
I dont see the thrill they get from this.I work for doctors and they say something is very wrong
sad that if you google their names its in pogo complaints on the internet
WOW sad
and the numbers is true so you didn't call that one
or your one of them

You guys are all nuts. I just called that number and it is a doctors office. Why don't you all just play the game and stop being so stupid. Dodge, we know you are a cheat. Linda, you want everyone to like you. Sphynxlady, you are condescending to everyone. Lindsay, you might be beautiful but you should stay out of the mile because iprintmyred3s is so in love with you he makes it bad for the rest of us.

Haha, LindsayMarieBev. Julia got married on the weekend and it went well. We had a cake. I don't care that Dodgemegacab4u thinks I don't trust her cause she is a huge cheat anyway. Not to mention, her husband Doug thinks you are beautiful and she is furious over that one.

She does harass but I have to say she is always nice. Lindsay is the beauty of the group and most of the people who complain that she harasses are very jealous. I won't put my phone number up because i don't want to get calls. I am IPrintMyOwnRed3s and I am a huge cheater on pogo so I don't want a bunch of phone calls.

These players get by with treating ppl like that because Pogo/EA allows it, and why should they care? EA/Pogo treats their customers and players just as bad, worse even. Pogo is worse now than ever. Their new game format totally sucks and will not load at all and they are defrauding millions of customers by accepting their money for a service that they aren't providing because the new format sucks but more than the stupid thing does not work. In addition, their customer support is nonexistent these days, and there are numerous privacy issues with the new format. At one point it was even spitting out ppl's names and private email addresses in the new format on certain web browsers. Can anyone say 'lawsuit waiting to happen'? In the meantime Pogo/EA keeps stealing people's money by automatically charging them for subscription renewals for games that don't even load or work at all and a format that sucks then refusing refunds. Many are filing complaints with the BBB and FTC and their state attorney general for fraud.

I am upset with pogo, They banned me for 72 hours when i did nothing... I was accused by (Anythingyouwish4) for have a auto i have never heard of one before, she reported me and then came into a game i was playing in Canasta and told my cards to the other players and i reported her for doing that and she kept doing so i tried to report her again and it suspensed me! I don't appreaciate pogo kicking me off when she harass me and was following me from room to room telling people my cards! VERY UNFAIR POGO makes me not want to play and cancel my account..

I agree with jorgy - that renibell22 is the biggest troublemaker I have ever come across on pogo. She's a vindictive disturbed individual who should have been banned from the site years ago.

She's in that room almost every day harassing those poor people when all they are doing is having fun. If you are offended by what they are talking about why not mute them..But not this person, she will contact pogo and make up stories about being threatened or someone being crude just to get them suspended. Then she comes back into the room and brags about it. And you speak of fake names, when reniebelle wants to say something crude, like the racial remarks jorgy speaks of she'll come into the room under a fake name..And the group always laughs at her because they can tell by what the person is saying that it's her..It's almost sad to see someone so desperate for attention.

I'm sure the person who posted before jorgy is one of her lackies trying to paint her the victim. Sorry I'm an outsider and I can honestly say this woman is far from innocent.

To talk about people's children, wishing death on people, laugh about peoples illnesses and addictions is just sick. This woman truly needs psychiatric help.

First of all, USE your real pogo name. I am the HA that YOU say was banned by cases, you could be no further from the truth. I cancelled our league with cases after RENIEBELL22 filed a false complaint against us and our league was SUSPENDED from holding tournaments for 24 hours, end of story.
As to "POOR" lady RENIEBELL22 she and her "friends" harass, stalk and discriminate. She and her "friends" have typed my name, my families names, my home address, my home phone number, where my older son goes to school and even how many rooms are in my house. Do I know this "person"?, absolutely NOT! As to the league using "fake" pogo names what do you think her and her friends do.? bigmikedeadmoney, hecantpitch, jojotheclown, larrytheclown, jojojerky1, jojowrinkles, just to name a few of over 100 that we have a list of. The racial remarks her and her friends make are totally uncalled for, 1 of the women in the room is african american, they call her buckwheat and tell her to eat grits, another league member who THEY think is from Mexico they ask if hes gotten his green card and he's a fence jumper. Yeah she's sweet uh huh
As to the comment about cheat bots, grow up, just because they are good bowlers doesn't mean they cheat, if anyone practices as much as some of these people do, you could be just as good.
Lastly, many people who belong to my league have diabilities and pogo is their way of communicating with the outside world..There is 1 man I have become on-line friends with who she said was DEAD and where should she send flowers and then claimed that another person in the room told her. So feel sorry for "poor" reniebell22, she deserves every comment she gets. Oh by the way, out of all the people I have spoken to on pogo how did SHE make the POGOTARDLIST?

days ago by Jazi [send email]
pogo not only bans people for no reason they dont ban the ones that are troublemakers...there is one in a bowling room i play in (guttersnipes)..one crazy witch names reniebell22..she harasses ppl, makes fun of people who have disabilities, obese, you name it. everyone reports her and she is still on the site..with the money they get from us we should be able to play without being harassed

THIS COMPLAINT IT SLANDEROUS. I have been in the guttersnipes room as well and see what goes on in there . The whole story is that there is a league in there that has been banned from cases once due to the fact They violated case TOs by Harrsing, slandering, and making derogogatory remarks at this lady reniebell22. This poor lady defends her self to no avail because this league gangs up on her. They now have made 2 leagues one through cases same members different head admin (due to the fact that were banned from cases for TOS violations).
As wellas making a league through great legues same head amin that was banned from cases. You would think if this league of bullies didnt want to hear her they use the mute option, but instead they say mute the seahag Refering to reniebell22, then they continue to intimidate and harras her attacking her family life and her child.They make free accounts Spoofing her name. Not to mention that they have been known to use cheats bots in their games as one of there members accounts was terminated due to the fact that he was caught by pogo using a cheat-bot in bowling.Also it is very inappropriate to make jokes about people who are dying from cancer or dead. These leagues in this room do not have any respect for anybody but themselves.

pogo not only bans people for no reason they dont ban the ones that are troublemakers...there is one in a bowling room i play in (guttersnipes)..one crazy witch names reniebell22..she harasses ppl, makes fun of people who have disabilities, obese, you name it. everyone reports her and she is still on the site..with the money they get from us we should be able to play without being harassed.

pogo sucks they booted me for saying oompaloompa

I'am trying to get on pogo and it say's that i'am banned from pogo and i didn't do any thing wrong so i would like to be put back on pogo if not we will have alot of problem's thank you hope to hear from you soon

A particular player was using cheat program in pogo, and got suspended .. now the player is back a day later with a new account, Why are people allowed to re-set an account especially if its probably the same email address and contiue to abuse the system of cheating. It took pogo 4 day to rid us of him and now he is back. we all reported him, and then a couple of players had not very nice messages from pogo for persistant reported a cheater using a program. I reported my fair share and to be honest expected to be suspended rather that the abuser, as I have lost what little faith I had in pogo to deal with such players who blatantly cheat using programs which is now becoming a permanent thing with the same said player.

Pogo makes it very difficult to file a complaint when there is a proble, if u don't know value of game complaint doesn't go through. Bingo Luau badge says cover 900 correct numbers but I got 120 numbers right & got credit for 60. Watched after this and only received half of numbers covered. Myself & several members play Mahjong Safari and every time you have a good game going game freezes. A lot of times members don't get credit when they have won a game, everone calls this pogo cheating. For the amount of money we pay for membership each year it should be easier to file a complaint about a problem with a game. They take our money then make it difficult to get in touch with them.

On 7/21/2010, I ordered on Pogo.com, the game bookworm for $19.95, on-line. I used my Visa debit card. register #0DD3-86D5-97A8-8C39-907F-0CDD-203B-E80F-BEED-291C-694F-D8CC. When I reecieved my statement I see I was billed twice for the same game on the same day. I cannot find a phone #to call, and none of my e-mails get answered. I would appreciate having this problem resolved asap. Thank you. Marlene Candido, marlenecandido@charter.net

Dear Complaints.com, The Pogo Games site is one of the biggest

culprits in taking money every month from credit cards. The site

they provide to cancel your account is setup to have the consumer

fail to (or believe they have failed to) cancel their account. One

cannot navigate the site-therefore the complaints and cancellations

go "unnoticed." I have actually emailed them for the past six months and to

absolutely NO AVAIL! I cannot find a phone number or

address for these people. I will spread the word on this site!

I want a refund for all the monies they have taken from my account

for the past 6 months. WHAT CAN I DO ABOUT THIS? Kindly

advise.

**************

Start the year off right. Easy ways to stay in shape.

I tried Word Riot on pogo.com and I absolutely loved it. However, I was very disappointed that it wasn't a free online Club Pogo game. Club Pogo is expensive enough without having to pay for other games separately. Ok, so then I dealt with it and tried to purchase it. I input all my information and click on the continue bar to go to payment information. This is where I really got disappointed because I learned that the only available payment method is credit card. I do not own one and I do not want one. So this was a double whammy. Shame on you pogo x2.

I have contacted pogo so many times over the past month it isn't funny. I haven't gotten any help from them. I paid and became a member. About a month ago I was unable to play all the games they would freeze on me tell me I wasn't connected to the internet or my jave was not found. Pogo responded with a bunch of crap I needed to do which I did and still couldn't play the games. I bought a new computer and still couldn't play the games the site still did the same things. Their response to that was that my video drivers needed to be updated on this new computer that they were over a year old. I informed them that I didn't buy a mass produced computer that would have sat for a year I had a computer built by a reputable company that I had dealt with for years. I asked for a refund and haven't heard from them on that at this time. I did let them know that I had searched the internet and found that they had a lot of unhappy pogo players with the same problems I was having. How can it be all of us. If you can't fully enjoy the service I do think you should be refunded.

Customer service for Pogo is aweful! I have a Pogo account...I recently paid for a years subscription to Club Pogo. I was on-line playing a few days ago, yet today when I try to login it doesn't recognize me.
I know my Screen name, my password, and my e-mail address...however Pogo now doesn't. The biggest problem is that the only support you can get is on their web site when you are logged in. The phone number that I finally found is just an automated message and it says for any help to go to Pogo ..log in..then any help you need will be available. This is a bit hard if you can't log in.
This is completely ridiculous and I want my money back!

I have been a paying customer on pogo for years and now I can't even get in to the games. It asks me to log in and when I do it tells me that my password is wrong. So I have reset my password try to log in says wrong password. Reset again and get email telling me it has been changed. Try again, says password wrong.
You can't get any support at all. There so called online support won't go any where. I am paying customer and I am not getting what I paid for

Pogo - www.pogo.com

I have been a member of pogo for approximately 2 years and really enjoy it. BUT I never authorized a charge of $39.99 to my account. I did go into the EA games to see how much they cost, and could not find the amount, so I went into BUY and when I saw the price I immediately went out of that site. SO I never authorized the buy. Just because POGO has my info, does not give you the authority to charge my account without my knowledge.

I HAVE BEEN CHARGED ON ONE OF MY CARDS FRAUDULENTLY. I HAVE NEVER GAVE THEM A CREDIT CARD OR AUTHORIZED AND AUTO BILLING. I HAVE ALWAYS PAID THRU PAY PAL AND THE CARD WITH PAY PAL IS TOTALLY DIFFERENT. I HAVE TRIED CONTACTING THEM. THE NUMBER ON MY CREDIT CARD STATEMENT IS A NON WORKING NUMBER (SO TO SPEAK.) IT GIVES YOU A WEB SITE ADDRESS SAYING, " GO TO EA AND LEAVE YOUR NUMBER AND THEY WILL CALL YOU BACK. YEAH RIGHT. THIS WAS IN A FEW MINUTES ITS BEEN 5 HOURS NOW. THE WEB SITE EA.COM IS A JOKE AND DOES NOT GIVE YOU ANY HELP. SOMETHING NEEDS TO BE DONE TO THESE PEOPLE. MOST OF ALL, RIGHT NOW IS "HOW DID THEY GET MY CREDIT CARD NUMBER". ? PLEASE SOMEONE LOOK INTO THIS. ON TOP OF ALL THIS MY MEMBERSHIP WITH POGO WASN'T EVEN DUE.