Porch
Reviews and Complaints

Excellent job in hanging my chandelier and he was a very nice gentleman and very respectful and I was very pleased with my first time using Porch. Looking forward to working with you all again soon! Oh and I wasn't very concerned about not receiving notification before he arrived-it was just a problem when we went to pay and I had not received any link? Just more for your info. It was all good for me. Thank you very much, Linda Stewart

My partner and I have wanted to replace the lighting in our condo for nearly 10 years. It was always something important for us to get done from our home improvement list. After being contacted by Porch and meeting Jose the handy man who came over and did an amazing job with the instillation we couldn't have been any happier. Jose was great to talk to and he made us feel confident in our purchase. Thank you and we'll be seeing you again for future projects.

I needed some doors trimmed after new carpets were installed, but was having trouble finding someone in the area. I was a little skeptical about how simple it was to request the service on Porch, but they were able to connect me with someone to do the job within a week for the day I selected. He reached out to me the day before my appointment to confirm the details, arrived when he said he would, and completed the job efficiently. I'm really pleased with my experience!

I was so grateful and relieved to have someone put together my TV stand. I have put things together like this myself in the past but I wasn't confident that I could do this so I'm glad I had this option. When it was over he did an excellent job. I received this service through Walmart and I took advantage of it and I was glad I did because I received my brand new tv the next day and my fianc? and I didn't have to do anything but put it on the stand. Thanks again for the service.

I had a small project in my bathroom, replacing the light/exhaust fan. My skills are limited in that area. Was told about Porch.com and thought I would give it a try. I was contacted by them for arranging a time for the install. The installer showed up when they were scheduled for, and got right into working. They worked for a little more than an hour. When they were done, they cleaned up. They did a very good job. My wife and I were pleased. It was an awesome first time using Porch.com.

It was a pleasure working with Porch they were very professional doing what they promised to do which is sometimes a rarity today. Their servicemen Adrian was very nice he arrived right on the time which surprised me I'm not used to that kind of home service. Adrian stuck to his work until he was finished and he was patient with my little dog that was a little pest I appreciated that. The price was reasonable. The whole experience was very good I definitely would recommend this service and use it again. Thank you, Porch

So I never signed up for this Porch website, or even asked for ads and stuff. But somehow this home inspector company gave away my deets to them without even asking me. And now these Porch people keep buggin' me with their calls, even after I done told them twice to back off. Ain't that just a damn shame? How they 'spect me to trust 'em after that? These guys are real low-life businessmen if you ask me. They just wanna make a quick buck off somebody else's hard work. Why you gotta pay some middle-man to find a handyman anyways? Why not go straight to the source and save yourself some cash? Don't line the pockets of these Porch people and let them treat their workers like crap.

So, I had a bit of an experience with Porch. You know what I'm saying? My pals over at homeadvisor sent me their way when I needed someone to mount my TV on the wall. It sounded like a good plan, don'tcha think? Yeah, I thought so too. But boy oh boy, did things go awry.

It started when they took the TV outta the box. Somehow, somewhere along the way, the screen got busted. Like, for real. And that's not even the worst part. They didn't even have the right tools to find a proper stud in the wall or to make sure it was level. So, guess what they did? They drilled a bunch of holes in my precious drywall. Now, I got more holes than a slice of Swiss cheese.

I tried giving Porch a ring to fix the whole mess, but all they had to offer was a discount on their hourly rate. Come on, man! That's not gonna cut it. Besides, they sent me these "installers" who didn't know what the heck they were doing. It's like they picked them up off the street or something. I feel like I got duped, but hey, I guess you reap what you sow.

Hey California contractors, let me give you a heads up about this company called Porch. They promised to connect me to potential clients and their representative named Paul kept calling me about it. He was really persistent and guaranteed that the leads he’ll provide are legit.

Well, I decided to give it a try and bought two leads from them. But guess what? I tried calling and messaging the clients multiple times, but got no response. I’m starting to doubt if they’re actually selling real leads or not.

So, I called the Porch rep to ask for a refund, but they gave me a hard time. They kept finding all sorts of reasons not to give me my money back. I had to give up and just accept the fact that I lost my hard-earned money.

I’m leaving this review to let all the contractors out there know that Porch is not worth your time and money. As someone who works hard to earn a living, I don’t think you should waste your resources on a company that won’t deliver what they promised.

This site is not what it's cracked up to be! It plays both the customer and contractor for fools. Customers like me often have questions and want to get a price quote from the contractors but to do this, the contractor has to pony up dough before they can even make a call or send a text! And, would you believe that this service charges customers on average between $25-40 just to have the contractor's contact info? But that's not all, customers like myself wouldn't even bother using their service if they knew the real deal behind it. I mean, why would we post an ad only to know that we wouldn't be contacted unless we pay up that dough? It's simply ridiculous!

So, I decided to give Porch a real chance and paid that fee once just to get a contractor's contact info. The worst part was when I got the voicemail and heard a different name than the one in the ad! This could've been the customer's fault but I thought Porch would be more considerate and refund me my money. But, no! They just gave me the cold shoulder and left me feeling scammed.

Overall, I don't quite recommend using Porch. This site simply just leaves us hanging.

So we had this job to do, which we figured would be a cinch. We just needed to yank up the carpet in our breakfast nook, which is a small space at only 137 square feet, and then put in some vinyl planks. We got a dude from Porch to come handle it, and it took him the whole dang day. But finally, he got all the vinyl down and it looked pretty good - except for one thing. The transition strips from the vinyl to the carpet were an absolute mess.

See, when this guy pulled up the carpet, my husband made sure to tell him to leave enough flap so the transition would be smooth. But this dude didn't listen, or maybe he just didn't know how to do it right. He assured us he'd take care of it, but that was a load of hogwash. When he was done, we had two shoddy transition strips that looked like they'd been done by a kindergartner. We were ticked.

The next day, I called up Porch and told them we needed someone with more experience to come finish the job the right way. They did send someone, but guess who it was? You got it - the same dude who messed it up in the first place! We couldn't believe it. So now, we're still looking for someone to come fix the mess this guy made. I don't think we'll be using Porch again anytime soon.

Me and my hubby really needed some hands to help us with installing floor and door trim in our new dwelling. Being new to the community and not having much time on our hands, we sought out the facile assistance of Porch.com. Just feeding in my zip code and the nature of my project, I was rapidly given a service date two weeks ahead which seemed to be okay with me. I shared our abode address during that time as well.

Since we hadn't moved into our pod yet, we anticipated that having our new furniture and us snooping around would make things inconvenient for the installer. Thus, we had been busy day and night painting the trim, prepping to make things a little bouncy and jolly. We were so looking forward to starting our new chapter in life there.

But let me tell you what truly happened next. The night before our scheduled service at around 4PM, I get a voicemail and text from Porch, telling me that my "service was being cancelled" as they "could not locate any providers in the area". You could have knocked me down with a feather by the news. I mean, did they lose their marbles ?

Frankly, it was a total shot in the dark, and we were forced to look elsewhere for reliable assistance. It is really disappointing that Porch did not honour their commitment and let us down so badly. We cannot recommend their services to anyone in the future, and we will definitely not be using them again.

So I gotta say, my experience with Porch was pretty darn frustrating. I mean, they scheduled me to have an a/c installed on a weekend that's supposed to be a holiday time, which in and of itself seemed a bit odd to me. But I thought, hey, maybe they know what they're doing. And then, the day they were supposed to come and do the installation, they called me up saying they gotta reschedule. Why? Because it's a holiday weekend, of course! I mean, come on. That's kind of obvious, isn't it?

Anyway, they said they could do it four days later, on the 31st, so I thought, okay, that works. But then they were supposed to call me an hour before the appointment to confirm everything, and guess what? No call. So I give them a ring before the appointment, and what do they tell me? They couldn't find the installer. Oh great.

So I tell them how disappointed I am and that I'm gonna look for someone else to do the job. And here's where it gets weird. Within 20 minutes, they call me back saying they can have someone else come by at 3 pm. Like, what? They couldn't find someone earlier, but now all of a sudden they can? I don't know, it all seemed a bit fishy to me.

Anyway, at that point I was pretty fed up, so I told them thanks but no thanks. Honestly, I don't think I'll be using Porch again, and I'd recommend you steer clear as well. I mean, their unprofessionalism is pretty off-putting, ya know?

I gotta tell ya, I'm pretty steamed about my experience with Porch. I was trying to warn other homeowners about a contractor who really messed up my renovation project, so I posted a detailed, truthful review on their site. But then I found out they removed it! I couldn't believe it, so I tried posting it again, thinking it was just some kind of mistake. Nope - they took it down AGAIN, and replaced it with a bunch of glowing 5-star reviews for the same lousy contractor.

I'm not the only one this has happened to, either. Another homeowner contacted me to say they had the same problem with the same contractor on Porch - they posted a negative review and it got removed. What gives, Porch?! Why are you protecting these shoddy contractors who are making people's lives miserable?

I did some digging and found out that other review sites like Yelp and BBB have negative reviews for this contractor, but for some reason, Porch is the only one with all positive reviews. That just doesn't add up, ya know? It seems like they're manipulating their reviews system to make it look like this contractor is great, when really, they're not.

I wish I knew why Porch is doing this - maybe they're getting paid off by the contractors, or maybe they just don't want to deal with negative reviews. Whatever the reason, it's not fair to homeowners who are trying to find reliable contractors to work with. I urge anyone looking for a contractor to skip Porch and head straight to other review sites where they can get the real scoop.

Been getting my lawn services from Porch for two years now, just Spring through Fall 'cause I ain't no grass freak, ya feel me? But let me tell ya, it's been one disappointment after another. The lawn contractors switched up on me like crazy - I never knew who was gonna show up, and even when they did, it was always 2-3 days late. I ain't too fussed about when they cut my lawn, but dang, you gotta be reliable!

So, I called up Porch to reactivate my lawn service for this year, thinking it'd be smooth sailing. Got myself an exact start date, set it to auto-bill, and all that jazz. But guess what? On the day of my appointment, no one shows up. I mean, come on Porch, you're killing me here. So, I give 'em a call to see what's up, only to find out they never reactivated my service. And now, I gotta wait another 2 weeks to get a new lawn contractor out to me. Talk about incompetence right here.

I gotta say folks, this has been the last straw for me. I ain't using none of Porch's services again after this little mishap. I mean, if they can't even get their act together to show up on the right day, what's the point? You might as well just save yourself the stress and put in the work yourself. Believe me, it'll be a lot less frustrating.

I gotta tell you folks, I got myself into a pickle with Porch.com's subsidiary, MovingPlace. I paid these folks a pretty penny, mind you almost $5,000, for them to drop off a container at my house on a Friday, so me and my moving gang could get busy filling it up on Saturday and have it hauled off come Monday.

But guess what, on Friday afternoon the news broke that the carrier Porch.com hooked up with (note: they don't even touch the container themselves, they hire others to do it for even more cash), well they weren't going to deliver it that day. And you know what? MovingPlace told me not to worry because it was a done deal, they guaranteed it would arrive the next day, Saturday. They promised it was a wrap... a lock. In fact, I asked them multiple times to confirm that it would pop up that Saturday, and they swore up and down it would.

Fast forward a bit, Saturday came and went, no container. Surprise, surprise, the call comes in from MovingPlace that it won't be delivered until Monday. What chaps my hide is that I had to cancel my good ol' movers and that doesn't come cheap my friends. Then I had to sweat and toil like some working mule and move all my gear out on my own during the wee hours when the sun wasn't even breathing yet. And who knows, there's rain in the forecast till Monday when they've got it slated to be dropped off.

In my humble opinion, Porch.com and their MovingPlace team just can't be counted on. They oversell, underdeliver, and waste your hard-earned cash, and it's just not worth it folks. My advice: go ahead and contract directly with the carriers they're using, dodge the Porch.com bullet, and keep your sanity.