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Pos Malaysia

Pos Malaysia review: delivered to wrong person 82

A
Author of the review
1:35 am EST
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My consignment no: EG505101225JP
I track from website that my parcel has been delivered to Jeanne Hong. I don't know who is this person, don't even know how to contact him/her to collect my parcel. I can't understand y pos Malaysia can make this kind of mistake, as I know the address on the consignment note is correct, which is 53, Jalan BK9/5, Bandar Kinrara, 47180 Puchong, Selangor.
Kindly settle this problem as soon as possible. Tq

82 comments
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Jia Ling
US
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Jul 12, 2018 12:21 pm EDT

Have u successfully retrieve ur parel ? How many days did it take to recover ur item ?

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Jason Feelss
US
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Jul 18, 2018 8:54 am EDT

I met the same problem today..may i know how u solve it..kindly inform me through wechat or WhatsApp [protected] thx..

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Aisyah Sofea Abdullah
US
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Aug 16, 2018 12:39 pm EDT

Same to me here. And now my customer wanna refund.. How do you solved it?

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Siti Nurulhuda
US
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Sep 06, 2018 11:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i don't received the item but tracking show already received by fatin.my house no such person. i believe send by wrong house please settle for me asap. call pos laju dato onn by nobody pick it up ystdy call 10-2 today also call from 8 -12 but still no body pick it up.

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rasidabas
MY
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Dec 03, 2018 12:39 am EST

TRACKING NUMBER EH 05 727 150 0MY

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loiwaichoo
MY
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Dec 11, 2018 6:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

RM0.00 : Unsuccessful delivery for your order 1812021403723BA, tracking no: ER631670625MY. Call Pos Laju at [protected] for assistance.

Second time, my parcel could not be delivered. Called your [protected] twice, keep on waiting but still no one answered the phone about 6.30-7.30pm.

Please investigate seriously and revert.

Thanks

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hipo studio
US
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Dec 11, 2018 8:05 am EST

already 2 months not sending to my place !
very slow
tracking no.

1. CP346197687CN
2. CP346197673CN

Please send me ASAP !
URGENT !

BAD SERVICE !

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rasidabas
MY
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Dec 11, 2018 4:42 pm EST

BARANG PESANAN TIDAK SAMPAI/DITERIMA
Mengikut semakkan pada Pos Malaysia online tracking, parcel telah sampai di KEPALA BATAS, PULAU PINANG dan tidak DI UITM PEREMATANG PAUH seperti alamat yang tertera pada borang hantaran
TRACKING NUMBER EH 05 727 150 0MY

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F
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FB30
US
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Dec 11, 2018 10:58 pm EST

There is no update since 28 November 2018. Is the aeroplane crash?

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Syazila
MY
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Dec 12, 2018 2:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Masih blum update tracking no sy EP566886200MY smpi bila nk peram kt transit bandar dato onn..please take action a.s.a.p...please please...harap cepat selesai masalah ini...sblm tndakan selanjutnya diambil...

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Loga Rani
US
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Dec 13, 2018 6:41 am EST
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ER712167320MY. No updates since 17/11. Still in dispatch.

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hnsfzl
US
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Jan 05, 2019 9:04 am EST

when it comes to poslaju BALAKONG, it is always gonna stuck there. pelase take serious action about this. we never know how important a thing to someone. POSLAJU BALAKONG is really bad.

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Raihana Nazli
US
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Jan 05, 2019 9:50 am EST

How long can I wait?
Since last week. Please check. Call contact pun tak angkat.

Sgt mengecewakan 😭😭

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Noor Rashidah Md Rasid
US
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Jan 05, 2019 2:44 pm EST

Saya tunggu dirumah sepanjang hari...mcm mana posmen kata tiada org dirumah? Tiada notis, tiada call pun...kalau mcm ni senang la kerja...x perlu hantar just update suruh amik sendiri..harap pihak pos ambil tindakan..jangan makan gaji buta

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Nad Salmi
US
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Jan 05, 2019 3:48 pm EST

saya ad menerima email dari lazada yang menyatakan barang saya sudah delivery... saya check tracking number di pos laju barang sudah di hantar ke Felix.. siapa FELIX? dirumah saya semua melayu.. bukan china or india..

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Lilik primarx
US
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Jan 05, 2019 4:31 pm EST

Apa la pos dato' on ni.. cakap barang dah delivery tp tak sampai pun, mana ada pos hantar barang kul 6.30 bukannya pos tutup kul 5.. mana barang saya pos bandar dato' on.. tolong di betulkan update tu

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Nurul Ibrahim
US
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Jan 05, 2019 5:20 pm EST

I've wait my item from 26th December. On 29th Dec you all updated the item is arriving poslaju Melaka. Today is 31st December but my item is not attempt to delivery. So i have to wait another 2 days because off New Year Holiday. Such a pity service with the increastment of fee.

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Yan CiNdy
US
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Jan 05, 2019 10:59 pm EST

pekerja memang biadab takde budaya
system pos pun tak bagus
pentingnya:pekerja biadab i pun takkan pos lekat sini lagi

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Siti Aishah Abdul Latiff
US
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Jan 05, 2019 11:09 pm EST

Tracking no ER680309378MY
Saya Siti Aishah tidak menerima brg tetapi sistem menunjukkan brg telah dihantar pd nama aishah pd 28 Dec 2018 sedangkan sy tidak menerima pn barang trsebut sbb sy tiada di rumah. Mohon pihak Pos semak semula ke alamat mana brg ini di hantar. Sbb ada org yg terima menggunakan nama sy sebagai penerima...

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huiting1005
Seremban, MY
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Jan 06, 2019 12:47 am EST

I place order goods on 11 December, poslaju also pickup the goods on 11 December, but now already 18th also not yet receive my parcel, what the hell you all guys doing? Very disappointed, My Tracking No is ER694771917MY, you all guys pls help me check where is my goods now?

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Adibah Abdul Wahab
US
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Jan 22, 2019 8:05 am EST

As of today the complaint is made, for item ID EP594821978MY, the item still pending at Pos LAju Alor Setar as I checked the status as of now, 14 Jan 2019 at 12.28pm. The item was sent out by supplier on 9 Jan 2019 at Pos Laju Jitra. From 9 Jan to 14 Jan, there is already 5 days. Please feedback the status. Thank you.

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Yam Song Heng
US
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Jan 22, 2019 9:57 am EST

Surat selalu hantar salah ke rumah saya.
Alamat saya ialah No. 26, Jalan Damai Perdana 2/7C, Bandar Damai Perdana, Cheras, 56100, Kuala Lumpur. Surat No. 24 dan No. 28 selalu hantar ke rumah saya.

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Lee Ai
MY
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Jan 22, 2019 12:41 pm EST

Hello, a week over I haven't received my goods yet. And I also went to our local poslaju office twice time to make sure my goods. My goods post out by sender on 9/01/2019 and supposed will receive it by the 2nd days. Unfortunately, till today my goods still at klia hub. When can I get my goods (ER860775671MY)?

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VanessaLean
MY
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Jan 22, 2019 10:20 pm EST

I check the tracking on 3 Jan 2018 as is show ''Arrive at delivery facility at
Pos Laju Bayan Lepas''. Today 4 Jan 2018 I recheck the tracking also show ''Arrive at delivery facility at Pos Laju Bayan Lepas''. Is the posman lazy to delivery?
Bad serivce!

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shalini sree shalini
US
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Jan 22, 2019 11:17 pm EST

Still no received my things.. 3days rdy... Pos laju dato... Cl also no answer... So bad

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Hui Xinn
US
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Feb 11, 2019 11:25 am EST

my parcel was arrive at the delivery facility on12 jan 2019 then i receive on 22 jan 2019!
what they do in this 10days? why not dispatch out my parcel? conclusion the i hope no cases like this again THANK YOU

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Nurul Nabila Baha
US
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Feb 11, 2019 3:35 pm EST

That items still not received for my customers about 5 days.. How comes that items it turn from bera and then to Kuantan and to Temerloh again?.. And not received to jerantut address

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Hasdalilah
US
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Feb 11, 2019 11:37 pm EST

Pada 25 hb brg kiriman kepada adik saya sepatutnya sampai. Bila semak tracking pos laju, dokumen di hantar semula ke patch out sbb tiada orang d rumah sedangkan emak sy menunggu seharian untuk menerima dokumen tersebut. Hanya kad pick up di tinggalkan d peti surat untuk ambil sendiri d pos opis. Pengahantar pos laju x naik ke rumah. So Bad Servis.

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St Mary Concierge
St Mary Concierge
Kuala Lumpur, MY
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Feb 23, 2019 3:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please make sure ur posman place it right we not going to take responsible for any of ur staff mistake...

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Alyawajdi
MY
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Feb 25, 2019 4:16 pm EST

Kenapa barang sy berada di alor star, kedah..sedangkan alamat sy di muar..mohon cek..

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Dini azim
MY
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Feb 26, 2019 2:18 am EST

I check the latest update my parcel supposely delivered after CNY but almost 3 weeks i still didnt received yet and tracking status still dispatch out PO aeon bukit tinggi klang.i already have report number : [protected]

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Ahmad Shafizal Khairul Anuar
US
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Mar 03, 2019 1:25 pm EST

My parcel been stuck days for two days now
ER736302656MY this the tracking id. PLEASE DO SEND THE PARCEL

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Ros Hamiza
MY
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Mar 06, 2019 10:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Posman yang menghantar barang EN086269622MY. Sangat biadap. Saya berada hanya 1 meja dan pangil dia datang untuk serahan barang, dia engan dan terus meninggalkan nota barangan gagal diserahkan. 1/3/2019 12:10pm

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Kunnasuntary RAMACHANDRAN
US
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Mar 23, 2019 3:53 pm EDT

How come my item broken? Thn why i pay expensive for postal. Refund my postal money. My id track no EP616716537. If ur service so worst means, how in future can fragile items by post laju

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sarah syahirah
MY
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Mar 23, 2019 9:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, i want complaint .. my item not received on my hand.. but in tracking number already delivered.. & i don't how can be delivered because on that date, don't have any postman was do delivered.. so my item was lost.. help me! 😭

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Naim Farhan
US
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Mar 24, 2019 6:53 am EDT

Sgt kecewa dgn service poslaju. Barang dr 13hb dekat transit office sampai sekarang xtau apa cerita. Sy nk barang sy sebelum 19hb! Bayar pos mahal² tp service ke laut. Dr 13hb skang dh 17hb which means 4 hari dh masuk alam bunian. Sistem x update! Brg x sampai!

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nurin
US
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Mar 26, 2019 6:25 am EDT
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i didn't receive my parcel. tracked my parcel and it wrote "item received to hakim" and i didn't know who is hakim

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Harshani Muru
US
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Mar 26, 2019 10:02 am EDT

my item is delivered to a person named candran and till date i didnt receive my parcel and i dont know anyone by that name. please kindly sort this matter out.

ER887502040MY tracking number

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Tah Ape Ape
US
Send a message
Mar 26, 2019 3:05 pm EDT

Saya ada 2 barang yang sepatutnya sampai hari ini(19/3/2019) . 1 barang sampai dengan selamat sedangkan barang yang lagi 1 dibawa balik

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niresh sarma
US
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Apr 02, 2019 11:30 pm EDT

We received letter of Month January in March
But letter of Month February and March we did not received yet.

Why we received letters late.

  1. Pos Malaysia Contacts

  2. Pos Malaysia phone numbers
    1300 300 300
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    Customer Service
    1300 225 258
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    +60 376 261 900
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    Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number
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    +60 1-300-30-0300
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    Customer Support Hotline
    +60 3-2705 9900
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  3. Pos Malaysia emails
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    Tingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia
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