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I WAS TALKING TO A FRIEND THAT JUST GOT A JOB WITH POWER WINDOWS AND SIDING. I ASKED HOW THERE WINDOWS ARE BECAUSE I NEED TO REPLACE MINE SOON. HE SAID HE IS IN TRAINING AND HE COULD HAVE A REP COME OUT TO GIVE ME AN ESTIMAE THAT IS MORE KNOWLEDGABLY ABOUT THERE PRODUSCTS SO THEY CALLED AND WE SET IT UP. WE DID RESCHEDULE TWICE DUE TO WORK BUT THEY CAME OVER AT 6:30 PM ON THE RESCHEDULED DATE ON TIME. WELL THIS IS WHERE IT WAS A DOWN HILL SPIRAL AND I MEAN STRAIGHT DOWN. THE GUY STARTED TALKING AT 7PM AND I COULDNT GET HIM OUT OF MY HOUSE UNTIL 11:30PM AND WAS JUST ABOUT TO DECK HIM. THIS IS A SCAM AND HIGH PRESSURE SALES PITCH THEY TALK ON AND ON AND ON ABOUT THERE WINDOWS GO THROGH A 3 INCH BOOK WITH LAMENATED PAGES LIKE THERE READING OFF AN TELEPROMPTER. THIS GUY DIDNT GIVE ME AN ESTIMATE UNTIL 10:30PM MY WIFE AND I WERE LISTENING TO HIM THEN SHE PUT THE KIDS TO BED SO WE WENT AROUND MEASURING WINDOWS. AFTER HE SHOWED US ALL HIM DEMO WINDOWS AND GOING TO THE CAR THREE TIMES HE STARTED WRITING THE ESTIMATE ABOUT 10PM HE STARTED AT 34K FOR 18 WINDOWS AND 1 BAY WINDOW HE SHOWED US RECIPTS FROM OTHER COMPANIES INCLUDING HOME DEPOT AND SEARS SAYING THERE JUST AS EXPENSIVE AFTER AWHILE I JUST HEARD BLAW BLAW BLAW. I JUST WANTED THE ESTIMATE. HE SAID IF WE DO IT TODAY THERE IS A PROMOTIONAL FIRST VISIT DISCOUNT SO IT WOULD ONLY COST US 23K. SO HE SAID HE HAS SOME CALLS TO MAKE AND HE IS GOING TO HIS CAR HE SAID FLASH THE OUTSIDE LIGHT WHEN WE MAKE OUR MIND UP. WELL WE MADE OUR MIND UP PRETTY QUICK BECAUSE I KNOW PEOPLE THAT HAD WINDOWS DONE AND THEY WERE ALOT CHEAPER THAN THAT PLUS I WANTED TO GET A FEW ESTIMATES AND RESEARCH THEM. WHEN HE CAME BACK IN WE TOLD HIM WE ARE GOING TO WAIT AND WILL CALL HIM HE SAID IF WE DONT DO IT TONIGHT IT WILL BE THE 1 YEAR DISCOUNT PRICE OF 34K. I SAID IF I CALL YOU NEXT WEEK YOU WONT DO IT FOR 23K HE SAID NO! ITS NOT HOW THERE COMPANY WORKS. SO I TOLD HIM AGAIN WE ARE NOT SIGNING TONIGHT BECAUSE WE MAY NEED TO REPLACE OUR CAR SOON.HE SAID DO YOU REALLY NEED A CAR NOW HE SAID YOUR A MECHANIC WHY CANT YOU FIX IT I SAID ITS NONE OF YOUR BUSINESS WHEN AND WHY I NEED TO REPLACE MY CAR. THEN I SAID IF YOU BOUGHT A CAR YOU WOULDNT BUY THE FIRST ONE YOU SAW HE SAID THIS IS DIFFERENT THAN A CAR AND I SAID YEAH THIS IS MY HOME ITS MORE IMPORTANT THAN A CAR.HE ALL OF A SUDDEN SAID IVE DONE REALLY GOOD WITH THE COMPANY AND I WILL DO IT FOR 18K AND TAKE OFF HIS BONUS. I KNEW WHERE THIS WAS GOING REAL FAST SO FOR THE THIRD TIME I SAID NO! THEN HE STARTED YELLING SAYING I WASTED HIS WHOLE FRIDAY NIGHT AND I SHOULD BUY THE WINDOWS BECAUSE I NEED THEM. I THEN YELLED AT HIM AND SAID NOW YOUR REALLY STARTING TO F^@CKEN PISS ME OFF NOW AND YOU DIDNT GIVE ME THE ESTIMATE UNTIL 1030PM AND SAID MAYBE YOU SHOULD LEARN TO GIVE YOUR PRESENTATION A LITTLE QUICKER. I SAID MY KIDS ARE SLEEPING AND IF YOU DONT LEAVE RIGHT NOW YOUR GOING TO BE SORRY. AFTER THAT HE MUST HAVE REALIZED HE WAS GOING TO GET HIS ### KICKED. I AM PRETTY WELL TEMPURED BUT I HAD TO WORK AT 6 AM AND I WAS TIRED AND DIDNT WANT TO DEAL WITH THIS BS AT 1130PM. WHAT A NIGHTMARE ANOTHER 2 OR 3 MINUTES I WAS CALLING THE COPS OR GETTING THE GLOCK!
I sent an email to the company on saturday and I was contacted by the regional Vice President that monday first thing in the morning. We spoke at length about the episode that happened during our sales visit. He apoligized several time to me and told me the employee was disciplined and this is not what they expect of there employees. He also said that he knows Im upset and if I dont want to go with them he understands but he offered to give me an extended discount and I can call them whenever I want to. Thats the way it should be done he was curtious and professional and obviously no pressure. I am still considering doing my windows in the next few months and I will not count them out because of him.
The complaint has been investigated and resolved to the customer’s satisfaction.
OMG! SO TRUE I lost 3hours that I will never get back! The salesman would not take the hints that he was no longer welcome, and we would not be bullied into buying their product. He would not leave, when he finally did it was with ''the you will be sorry attitude''. No reputable company would offer you a $10, 000 price difference only if you sign on the bottom line the same day. The best part is that they compare, and brag that they do business following the same model as UPS. Are they kidding NOT EVEN CLOSE! When was the last time UPS took 3 hours to give you a quote to ship a product, lower it 3 times, an tell you that price is only good today. When I called to complain I got a very arrogant VP who was not nice. Just say NO don't let them in your home.
All of the reviews for this company are the same- terrible. It's obvious that the Regional Vice President that g4392 spoke with was lying- this is exactly how they expect their employees to behave...in fact it is the way they train them to behave and sell. Anytime you hear the old "you must sign now to get this price" crap, it's a scam. Any reputable company will give you the info you need particular to you, and let you think about it and get back to them IN YOUR OWN GOOD TIME, not the other way around.
I work for a home remodeling company very similar to PWS. They do Offer good quality windows no doubt. So does Anderson, but does it justify paying $800-$1, 000 per window?
No, both companies charge a hefty price for the service and quality. Not to say you aren't getting what you paid for but you "may" be able to find a better deal somewhere else. This all comes down to getting estimates.
I can tell you it will be VERY hard to find a company that will give you the best product for the best price, mainly because not everyone operates with honesty and integrity.
At the company I work for Precision Exteriors we tell the truth and present things honestly. We can offer the same EXACT quality as PWS since we also buy from the same Manufacture.
Our MOST expensive Triple Pane Low-Argon, Krypton, Window is only $600. Lifetime warranty. Installed
I'll provide anyone an estimate via email or phone.
[protected]
precisionext@optonline.net
They were at a Fair that I went to last September and they showed me all kinds of stuff. The pushed for me to schedule an appointment for one of those estimates. Well as the day got closer I started to have a funny feeling about this so I blew them off lol and later eventually told them I wasn't interested and hung up after they called about 10 times. Well so far twice since Sept they called to try to get me back on the Schedule I told them both times I wasn't interested. Yes i know I was kinda naive at the time and just didnt' think about it. I wish I told them no then and walked away. Was glad to see this post here by that person and I'm like dam they are pushy. Well just figured I'd share my little exp I had with them. Yes they seem like a scam. I live in a Condo and only have one big window in my living room and one little one in the bed room. I geuss they would have tried to make pay 5K or so. I think I would have needed approval from my condo manager too.