Premier Radiology’s earns a 5.0-star rating from 1 reviews, showing that the majority of patients are exceptionally satisfied with diagnostic services.
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Paid bill last year, have copy of check, were sent to collections anyway
Paid bill last year, have copy of check, were sent to collections anyway. I have called multiple times this year and they won't return my calls. My son had an *** done at Premier Radiology in *** in Nov 2019. We received a bill in Dec for $151.71. We pay our bills through our ***,***. We requested payment through***, and check number XXXXXXXXX was sent on 12/19. It was debited from our account on 12/23. In the spring of 2020, we received a notice of overdue bill from Premier Radiology (under their billing name, Middle *** Imaging), and I called and received VM. I left the account number PMRXXXXXX, along with the date of service, patient name, and the check number and date it was issued. No one called me back, so I assumed they had resolved the issue. In June, I received a notice from a collections agency. I was incredibly frustrated since we sent a check when the original bill was issued and also responded with all the details and no one even called us back. I provided the collections agency with a copy of the check in June, and they said they would provide it to Premier. Last week I received another call from the collections company. She said Premier said to tell us to send payment. I asked her about the canceled check and she said they sent Premier that and she doesn't know how I can resolve this since they have a copy of the check and can see the payment was made. She suggested I called Premier. I have called 3 times, each time sent to voicemail and no one has called me back. I don't know how else to resolve this, so I an reaching out here. I also want to make sure our credit hasn't been harmed since we paid as soon as the bill was issued. Premier's customer service has been atrocious. The fact that they won't answer the phone or return phone calls is insane. They owe us an apology for how they have handled this matter. Thanks
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Premier Radiology Legit?
Premier Radiology earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Premier Radiology resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Premier Radiology has claimed the domain name for premierradiology.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Premierradiology.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Premierradiology.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Premier Radiology and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Premierradiology.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Premier Radiology.
However ComplaintsBoard has detected that:
- Premier Radiology protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Overview of Premier Radiology complaint handling
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Premier Radiology Contacts
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Premier Radiology address28 White Bridge Rd STE 111, Nashville, Tennessee, 37205-1466, United States
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024 - View all Premier Radiology contacts
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