CB Travel and Vacations Priceline.com Misleading price on shelves and not refund

Priceline.com review: Misleading price on shelves and not refund

angelica rojas of US

Sep 06, 2023 12:07 am EDT

Verified customer

Featured review

Last week, I went to buy eye drops at the branch located at 1 Margaret Street, Sydney, New South Wales 2000. When I checked the prices, it said $10.49, but when I went to pay, it was $12.49, which I paid on the spot. I raised the issue with the cashier, who at first didn't believe me and behaved in a hostile manner towards me. I went to the shelf, took a picture of the product with the price tag and showed it to her. He called someone else and made me pay the $10.49 again. I told him that I was paying twice and that what he had to do was refund my money. He told me he was giving me my money back, which was not true. I showed the same proof of the double payment to the first person I saw, and he still didn't believe me. I went to another person, and he did admit that I had paid twice. Supposedly, they processed the refund, but after a week, I still have not received my refund, and I ended up paying for the product twice. This is not only bad service, but also false advertising to the consumer, which is criminalized in Australia. I will therefore be reporting this behavior to the CCC. My name is Angelica Rojas, and my phone number is (61) [protected].

Desired outcome: Refund, apologize, and take action with the staff

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Priceline.com Contacts

Priceline.com phone numbers

800 7742 3546
800 7742 3546

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7%
Confidence score

International

+1 (800) 123-3316
+1 (800) 123-3316

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Mexico

+1 (877) 477-5807
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USA & Canada

+44 207 136 8462
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United Kingdom

+61 282 239 711
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20%
Confidence score

Australia

+64 99 200 062
+64 99 200 062

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New Zealand

+33 157 323 025
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France

+49 695 170 9665
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Germany

+30 800 4414 6960
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Greece

+39 291 483 354
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Italy

+31 202 008 497
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Netherlands

+34 912 754 770
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Spain

+81 357 674 586
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Japan

+82 234 837 211
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South Korea

+1 (800) 774-2354
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Caribbean

+1 (888) 751-9159
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Dominican Republic

More phone numbers

Priceline.com emails

support@pricelineagoda.com

100%
Confidence score: 100%

Support

flavie.lemarchand-wood@priceline.com

94%
Confidence score: 94%

communication

leslie.cafferty@priceline.com

93%
Confidence score: 93%

More emails

Priceline.com address

800 Connecticut Ave., Norwalk, Connecticut, 06854, United States

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Nov 20, 2024