I have had nothing but problems with booking a cruise and it has gone from bad to worse. I am on my third cruise personalizer who is no better than the others I had. Their promises to help you are just words and no action. Ocean ready couldn't even help me with getting into the ocean ready app and left me not knowing what to do. Add to that I decided to cancel the cruise which is in dec.,2025 and was told all I can get are onboard credits, no refund. This was a costly trip and will never use princess again. They are legal thieves.
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