On 18 Oct’2023 (effective date 20 Oct’2023) I booked 2 cruises 6R7R8W & 6R7RHX whilst onboard a Princess ship. $200 was paid via my Visa card (statement photos included). These cruises were cancelled in Sept’2024.
For the past 5 months I have been told numerous times by Princess that I paid my deposits by ‘Future Credits’ & that they had expired. My travelling companion received a refund but I haven’t. I am an Elite passenger ([protected]) & would like someone to listen to me as Princess won’t. Thank you.
Claimed loss: $200Many phone calls telling me Princess records aren’t the same as mine & they can’t help me.
Desired outcome: Refund
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