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CB Cruises and Charters Princess Cruise Lines Dreadful
Princess Cruise Lines

Princess Cruise Lines review: Dreadful

M
Author of the review
4:54 pm EDT
Verified customer This review was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Recent cruise undertaken by myself and four friends. Ship great but dreadful experience in terms of their charging structures. If you purchase on board they process it through your credit card and also hold the equivalent funds or more on your credit card depriving you of those funds. Charges processed were way in excess of expenditure. After complaining they blamed the banks 4 different banks! Took 10 days to resolve. An absolute nightmare to deal with. Never again and exchange rates used had huge margins in their favour.

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    More phone numbers
  3. Princess Cruise Lines emails
  4. Princess Cruise Lines address
    24844 Avenue Rockefeller, Santa Clarita, California, 91355-3467, United States
  5. Princess Cruise Lines social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 30, 2025
  7. View all Princess Cruise Lines contacts
Princess Cruise Lines Category
Princess Cruise Lines is ranked 4 among 29 companies in the Cruises and Charters category
#02 Royal Caribbean Cruises Royal Caribbean Cruises #03 Norwegian Cruise Line Norwegian Cruise Line #04 Princess Cruise Lines Princess Cruise Lines #05 Celebrity Cruises Celebrity Cruises #06 CruiseCritic CruiseCritic

Most discussed complaints

Grand Princess Casino not following their own rules/regulations, lack checks, lack "fairness"
3
(opinions to this review)
 Flight for booked cruise
1
(opinions to this review)
 refused to refund our deposit!
1
(opinions to this review)
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