While taking an online proctored exam I had a sick child talk with his mother in another room, I didn't respond or change my test taking in anyway, and obviously the very brief words were not about my examination at all, but I was booted out of the exam. The proctor wrote that I violated the rules and was immediately shut out with no way of replying back to him/her. The only way to contact them was email and I have yet to receive a reply. Using other resources, I tracked down a telephone number for them and spoke with a live agent. The person was no help either and said I could call back in 2-5 business days if I had a complaint. I spent a long time and a lot of money studying for this exam and I am beyond fed up with this process. [censored]ty company, definitely would not use again.
Recommendation: Use another company