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CB Colleges and Universities PSI Services Master's examination AWSB testing site - Merrillville, IN
PSI Services

PSI Services review: Master's examination AWSB testing site - Merrillville, IN

R
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8:43 pm EST
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I visited the PSI testing site at 1443 E. 84th Place, Merrillville IN today at approximately 1:25pm. The assistant was professional. She walked me into a testing room and as soon as I walked in the heat in the room was so high I almost took my clothes off. the heat nearly took my breath away. The testing room was crammed and there was no room really to move. Test takers were literally "stacked" on top of each other. I could not wear my mask because it was so hot in the room I was barely able to breathe.

After settling in, I left the room to share with the assistant the test had 4 multiple choices and that possibly the test was an older test. The young lady called PSI. I then began to take my test. The assistant asked to speak with me my while I was taking my test to ask me how did I know the test was supposed to be updated. I explained to her that I was taking my test and I was not going to waste my 4 hours answering questions about how I learned the test was suppose to be updated.

Additionally, there were several young ladies outside of the testing area laughing and talking right outside of the testing room. For this to have been a testing site, it was not quiet or comfortable. This testing site is NOT conducive for an individual who is trying to concentrate.

The testing room was unbearably hot, I was stopped during my test to consult with the young lady and folks was coming in and out as if a test wasn't going on. I didn't pass my test. I missed it by 2 points. I believe if I was at a site where I could focus, concentrate, and was comfortable I would have passed my test. Unbelievable!

Claimed loss: The cost of the Master's Examination ASWB ($230)

Desired outcome: I believe I should not have to pay to retake my test in April 2025. I will also take my test at a different site.

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    611 N. Brand Blvd., 10th Floor, Glendale, California, 91203, United States
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PSI Services Category
PSI Services is ranked 49 among 269 companies in the Colleges and Universities category
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