Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Colleges and Universities PSI Services GA real estate exam - veterans preference points
PSI Services

PSI Services review: GA real estate exam - veterans preference points

C
Author of the review
7:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Greetings,

I took the GA Real Estate Sales Person exam on 3/21/2024. I failed the exam by 2 points. I am a 100% disabled veteran. I called PSI customer service on 3/21/24 requesting information to obtain my veterans preference points and was told to mail my DD-Form 214, my original PSI score report, and a copy of my Veterans Administration documentation showing I am a veteran. The representative Anita Moffett Paul sent me an email providing instructions on where to mail my documents. On the same date, I mailed my documents to PSI Services LLC, 3210 E. Tropicana Ave, Las Vegas, NV 89181, and my documents were received the next date on 3/22/2024, by someone named Karen.

I followed up with a call and was informed that my documents had not been received but allow 5 business days for an update.

On March 29, 2024, I contacted PSI requesting a status and still was told there wasn't any status. On April 2, 2024, I called PSI yet again and Noluthando Mulovhedzi submitted a ticket ([protected]) requesting a status. On the same date, she was informed by [protected]@psionline that it can take 12 weeks to review vet points and update the score report.

On April 8, 2024, I was contacted by a customer service representative Sumesh Kumar who informed me that I sent my documents to the incorrect address and that I needed to send them to the address in Olathe, KS.

So at this juncture it had been 3 weeks since I sent my documents in and requested my Veterans Preference Points be added to my score. I must say I was and still am very upset as the documents had my SSN information on them. I asked Mr. Kumar to have someone find out who exactly had my documents because if they were sent to the incorrect address for PSI (through no fault of my own) then someone has unauthorized access to my personal information. Mr. Kumar indicated he would find out.

Needless to say, I still have not heard from anyone regarding my documents.

On 4/8/2024, I went to the PSI testing center in Duluth, GA to obtain another original copy of my score report and mailed the documents again (this time erasing my SSN information)...this time to the correct address from what I was told. My documents were received on 4/15/2024 and signed for by someone named White.

UPS Proof of Delivery - 1Z8W1F370189856528 and 1Z8W1F30390929809

MY questions are as follows:

1. Where are the documents received by Karen in the PSI Las Vegas, NV location?

2. Why does it take 12 weeks to review and update Veterans Preference points and add them to the score?

Claimed loss: 1. I will have to pay another $10 background check fee.2. instead of paying $170.00 for my Real Estate License , I will have to pay $340.00

Desired outcome: 1. Update my Vet Points immediately.

Confidential Information Hidden: This section contains confidential information visible to verified PSI Services representatives only. If you are affiliated with PSI Services, please claim your business to access these details.

PSI Services response
Aug 02, 2024 12:13 pm EDT
PSI Services customer support contacts
Phone numbers

+1 (800) 367-1565

+44 176 325 7100

Address

611 N. Brand Blvd., 10th Floor, Glendale, CA, 91203, US

Website

www.psionline.com

File a complaint Write a review
View all PSI Services contacts
Thank you for sharing your detailed feedback. We apologize for the difficulties you've experienced with your veterans' preference points and the handling of your documents.

To ensure your concerns are addressed properly, please follow up by sending an email to CDcareweb@psionline.com with all relevant details, including the dates and documentation you’ve provided. This will allow us to investigate further and resolve the issue as swiftly as possible.

We appreciate your patience and understanding, and we’re committed to resolving this matter for you.
Resolved

This complaint has been resolved automatically due to user's inactivity.

More
Send message
Copy link
Report
0 comments
Add a comment

More PSI Services reviews & complaints

PSI Services - test center customer service 206
PSI Services - psi seminars 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PSI Services - psi employee threats 16
PSI Services - beware 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PSI Services - brainwashed my daughter 2
PSI Services - Exam scores 8
PSI Services - Lack of communication
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PSI Services - Online test taking services for the il real estate exam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PSI Services - Reciprocity test
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PSI Services - ca general electrical exam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all PSI Services reviews and complaints

  1. PSI Services Contacts

  2. PSI Services phone numbers
    +1 (800) 367-1565
    +1 (800) 367-1565
    Click up if you have successfully reached PSI Services by calling +1 (800) 367-1565 phone number 2 2 users reported that they have successfully reached PSI Services by calling +1 (800) 367-1565 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (800) 367-1565 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (800) 367-1565 phone number
    100%
    Confidence score
    United States
    +44 176 325 7100
    +44 176 325 7100
    Click up if you have successfully reached PSI Services by calling +44 176 325 7100 phone number 5 5 users reported that they have successfully reached PSI Services by calling +44 176 325 7100 phone number Click down if you have unsuccessfully reached PSI Services by calling +44 176 325 7100 phone number 4 4 users reported that they have UNsuccessfully reached PSI Services by calling +44 176 325 7100 phone number
    11%
    Confidence score
    APAC and EMEA
    +1 (877) 663-9267
    +1 (877) 663-9267
    Click up if you have successfully reached PSI Services by calling +1 (877) 663-9267 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (877) 663-9267 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (877) 663-9267 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (877) 663-9267 phone number
    Albuquerque, NM
    +1 (770) 951-8690
    +1 (770) 951-8690
    Click up if you have successfully reached PSI Services by calling +1 (770) 951-8690 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (770) 951-8690 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (770) 951-8690 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (770) 951-8690 phone number
    Atlanta, GA
    +1 (617) 340-6381
    +1 (617) 340-6381
    Click up if you have successfully reached PSI Services by calling +1 (617) 340-6381 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (617) 340-6381 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (617) 340-6381 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (617) 340-6381 phone number
    Boston, MA
    +1 (317) 814-8861
    +1 (317) 814-8861
    Click up if you have successfully reached PSI Services by calling +1 (317) 814-8861 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (317) 814-8861 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (317) 814-8861 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (317) 814-8861 phone number
    Carmel, IN
    +1 (800) 733-9267
    +1 (800) 733-9267
    Click up if you have successfully reached PSI Services by calling +1 (800) 733-9267 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (800) 733-9267 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (800) 733-9267 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (800) 733-9267 phone number
    Las Vegas, NV
    +1 (913) 895-4600
    +1 (913) 895-4600
    Click up if you have successfully reached PSI Services by calling +1 (913) 895-4600 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (913) 895-4600 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (913) 895-4600 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (913) 895-4600 phone number
    Olathe, KS
    +1 (800) 367-5214
    +1 (800) 367-5214
    Click up if you have successfully reached PSI Services by calling +1 (800) 367-5214 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (800) 367-5214 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (800) 367-5214 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (800) 367-5214 phone number
    State College, PA
    +1 (800) 211-2753
    +1 (800) 211-2753
    Click up if you have successfully reached PSI Services by calling +1 (800) 211-2753 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (800) 211-2753 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (800) 211-2753 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (800) 211-2753 phone number
    Vancouver, WA
    +44 148 375 2900
    +44 148 375 2900
    Click up if you have successfully reached PSI Services by calling +44 148 375 2900 phone number 1 1 users reported that they have successfully reached PSI Services by calling +44 148 375 2900 phone number Click down if you have unsuccessfully reached PSI Services by calling +44 148 375 2900 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +44 148 375 2900 phone number
    100%
    Confidence score
    Guildford, United Kingdom
    +41 612 708 877
    +41 612 708 877
    Click up if you have successfully reached PSI Services by calling +41 612 708 877 phone number 1 1 users reported that they have successfully reached PSI Services by calling +41 612 708 877 phone number Click down if you have unsuccessfully reached PSI Services by calling +41 612 708 877 phone number 2 2 users reported that they have UNsuccessfully reached PSI Services by calling +41 612 708 877 phone number
    Switzerland
    More phone numbers
  3. PSI Services emails
  4. PSI Services address
    611 N. Brand Blvd., 10th Floor, Glendale, California, 91203, United States
  5. PSI Services social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 13, 2024
PSI Services Category
PSI Services is ranked 49 among 269 companies in the Colleges and Universities category
#47 The National Society of High School Scholars The National Society of High School Scholars #48 Dr. B. R. Ambedkar University Dr. B. R. Ambedkar University #49 PSI Services PSI Services #50 Midwestern University Midwestern University #51 Ngee Ann Polytechnic Ngee Ann Polytechnic

Most discussed PSI Services complaints

PSI Testing Center & Customer Service
2
(opinions to this review)
 Website and information.
2
(opinions to this review)
 test center customer service
2
(opinions to this review)
 Tennessee limited license electrician
1
(opinions to this review)
 GA real estate exam - veterans preference points
1
(opinions to this review)
PSI Services Alternatives
iClass 2 reviews Frankfinn Institute Of Air Hostess Training 23 reviews London School Of Business & Finance [LSBF] 42 reviews Velammal Educational Trust 1 review YTI Career Institute 7 reviews