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This company makes it very difficult to get a hold of them. To bypass the machine press 888 in rapid succession and you should get an operator.
I've been charged two months in a row $79.76. I would like to know what is going on. I only order a sample. Why am I getting charged this amount. I've tried to call but can't get nobody to talk to me. I need my refund back.
This is my second contact. I continue to receive Acai Berry Capsules which I did not order. I have contacted Better Business Bureau and in process of joining a class action suit against your company. If I receive one more shipment...will go on CNN with this story. My Brother works for them!
STOP SENDING ME YOUR PRODUCTS...NOW!
Please people help to stop that crysiness...where to go what to do to stop them to charge my ceditcard for somethihg i DIDNT order and DIDNT recevied
I have a charge of $79.76 on my credit card from your company. You cannot talk to anyone nor does the email go thru. I have contacted my credit card company and am disputing the charge. This company is a definite rip0ff. I requested a sample of the product and next thing I know, there is this charge on my credit card. DO NOT USE THIS COMPANY. YOU WILL GET RIPPED OFF! Watch your credit card charges.
[protected] and I talked to a human too. It took five minutes. good luck
I want to cancel order # 1827184 i did not authorize my daugther to do that
i am trying to cancel my order with your company. I really don't have a need for this product.
I CANCELLED THIS PRODUCT ON 10/15/08 THEN i GOT ANOTHER CHARGE OF .451 ON 11/10/08, THEN ANOTHER ON 11/19/08. I DO NOT WANT ANY MORE PRODUCTS CHARGE TO MY ACCOUNT, I HAVE CONTACTED THE BETTER BUSINESS BUREAU AND I AM SENDING YOU PRODUCT BACK TO YOU CAN REFUND MY $79.89 BACK INTO MY ACCOUNT. IF I SEE ANY MORE CHARGES ON MY ACCOUNT I WILL SUE THE OPERATION I SPOKE TO AND THE SUPERVISOR, BY LAW I CAN SEE THE TELE-MARKET PERSON $10, 000. 00, TO THEM PERSONALLY FOR A SCAM LIKE THIS. CANCEL MY ORDER AND REFUND THE AMOUNT YOU FRAUDULENTLY TOOK OUT OF MY ACCOUNT.
Please cancel my order for Ultra Relief. Thank you
I have done everything to get my refund and now they tell me they only gave me so many days to send the product back. They never gave me a date to return the product by. This company is such a scam I am going to contact my lawyer. They shipped me 2 bottles at $79.76 and I can't even get them to refund 1 bottle. I hope all of these comments gets something done about their scam.
please cancel my order.i did not ask for you all to take any money out of my account i will file a complaint against this company
I am trying to cancell my order and geta refund. I have been unsuccessful getting anyone. Please help
The terms were CLEARLY stated if you read the whole thing including "Terms". Also, I have never had any difficulty reaching a human, or cancelling recently.
I cancelled due to medical difficulties and would do business with them in the future if able.
I was treated very nicely by both young men that I spoke to at 2 separate times and both issues were taken care of promptly. Also, I have had no trouble reaching anyone by phone - listen to the recording...
I would like to cancel my order ASAP.
Please check with my name and cancel my order. Please also send an email to me confirming this cancellation.
My name is Chitralekha Etwarrow
Best Regards
PLEASE CANCEL MY ORDER. I WILL NOT AUTHORIZE FURTHER PAYMENT. YOU ARE A FRAUDULENT COMPANY. THIS WILL BE REPORTED TO THE PROPER AUTHORITIES...!
This is my third request to cancell any orders which I have never received from your company. I would appreciate if you would credit my account of the $5.95 amount thas has repeatedly shown up every month on my bill. If this coninues to happen I have no recourse but to contact the Attorney General!
I have had the same dplorable dihonest experienc as all these complainants.
The best action so far was : Itook my complaint to my card account at visa and told them to stop payment. They want my bill
I am sending the emailed receipt of request.
I am sending the Oprah show this information so they stop advertising without knowing.
The next best thing is to get together and engage an attorney.
Good luck to all of us
please return my money, $74.95, i have returned your product, i need the money, i have contacted my credit card company, please respond, my home number is [protected].
i ordered your free trial which i never received. I have been charge 4 different charges which total 216.86 I have been trying to call your company. I emailed you and asked for a refund but no response.
I want this cancelled and my money refunded. I am disputing the charges with my credit card company. You will be hearing from then.
Had charges show up on my Visa bill, too. Called
customer support at [protected] - complained -
and "a real person" said they are refunding the $$$ and it should show up next mo. on billing...we'll see. Didn't get any one on the [protected] number - so try the first number and you can cancel your
charges. Good luck.
trying to cancel my order
need to cancel my order
This is the second time I've asked this account to be cancelled, but it still appears on my credit card. Isn't anyone out there listening to customer complaints?
PureAcaiBerry: I too received 5 pills then a $79.76 order all in 10 days. I cancelled the order and am now being billed $4.51 every two weeks along with a .04 cents international fee on my debit card.No Product is shipped.
I had to cancel my debit card and get a new one. I got no satisfaction when I called them and emailed them. With Oprah's and Ray's picture on the email ad I wonder what they would think of this scam.
I am turning the paperwork over to the State Attorney Generals office Elderly Affairs for investigation.
Be very careful as once they do an international billing with a fee of 1% per transaction your card is in the hands of foreigners that you may not be able to trace. Margaret Engels
I ordered this product. It doesn't work. I it's impossible to cancel this order. I will take action to put this company out of business. All I can hope is this happens to you one day.
CANCEL PEOPLE'S ORDERS!
please help from the uk and dont know how to stop this order
I am outraged by this scam. I tried to cancel my order for Acai Berry, could not get through on the phone and could not cancel by email. They have charged me £280 in total for 4 tubs of tablets which are useless. Anyone reading this do not REPEAT do not have anything to do with this Company. I am getting legal advisers on the case. They never confirmed the intended cost of the product after the free trial. HARDLY FREE IT IS CLEAR ROBBERY.
Caroline Butcher