Puritan's Pride’s earns a 1.0-star rating from 0 reviews and 7 complaints, showing that the majority of health-conscious consumers are dissatisfied with nutritional supplements.
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Unsatisfactory Experience with Puritan's Pride: Multiple Charges and Delayed Credits
Puritan's Pride is a company that I recently had a bad experience with. I placed an order and was charged four times for it. Although I was credited for two of the charges, I am still waiting for the remaining three credits. It has been well over a month and I have had to call the company several times to try and resolve the issue. It is frustrating that I have to deal with this problem when it was the company's mistake in the first place. This experience has left a bad taste in my mouth and I am hesitant to continue doing business with them. I would advise other buyers to be cautious when dealing with Puritan's Pride.
Frustrating Rewards Program Experience with Puritan's Pride's Website - My Review
i recently tried buying some vitamins and supplements from puritan's pride's website, puritan.com, and unfortunately, i had a frustrating experience with their rewards program. for three years straight, they've told me that i'm signed up for it, but then they backtrack and say that i'm not actually enrolled. needless to say, it's a very poor system, and it's left me feeling disappointed with the company overall. i hope they can find a way to fix this recurring issue and make the rewards program more reliable in the future.
Puritan's Pride: Affordable Vitamins with Great Deals, But Annoying Email Spam
Puritan's Pride is an alright company to get your vitamins at a fair cost. However, they spam your inbox with too many emails, even if you try to opt out of them, which is a huge turn-off for me. Other than that annoyance, they have exceptional deals like buy two, get three free offers that they always have going on and regularly abolish shipping and handling fees when you hit a specific minimum order. Plus, their product shipments come speedily, so you don't have to wait long to get what you need.
Is Puritan's Pride Legit?
Puritan's Pride earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Puritan's Pride's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Puritan.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Puritan.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Puritan's Pride and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Puritan's Pride has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Puritan's Pride protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Puritan's Pride. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Missing Order with Puritan's Pride - Where Is My Order?
So I placed an order on the 1st of November with Puritan's Pride via their website puritan.com. I received an email shortly after confirming my order, saying that my products had been shipped. However, it is now the 22nd of November and I still haven't received my order. I've tried emailing them, but my emails keep bouncing back to me. Then I tried using their on-site contact form, but for some reason I couldn't submit it.
I'm starting to worry now. Does anyone know if they have a phone number I can call to speak to someone directly? I'm beginning to think maybe they're not really trading anymore, or worse, maybe it was all just a scam.
One thing that also puzzles me is why a company based in America has an Australian web address, puritanspride.com.au. It's all very strange and confusing, to be honest.
I really hope someone from Puritan's Pride sees this and can help me with my order. As a customer, I just want to receive the products I ordered and paid for. It's frustrating not being able to get through to anyone or get any answers.
Same here. I have placed an order on Aug 18. Today is Nov 26 i have not received the order. I called their customer service several times (at least 5 times). I was told that I need to contact DHL last time...In fact before contacting them, i tried to talk with DHL E-commerce and was told that I had to contact the seller for the delay. Last time Puritan service gave me two DHL phone numbers for contacting while both of them do not exist...I want them to reimburse me but they just ignore it... anyone knows how to get a refund in this kind of case?
Puritan's Pride: Order Cancelled & Refund Delayed for Vitamin D-3 and K2 Purchase
I made a purchase of Vitamin D-3 and K2 1000 IU/45 mcg on February 22, 2017. My receipt number is ***. Unfortunately, on the very next day, I received an email from Puritan's Pride stating that my order had been cancelled. I was very disappointed when I found out, and immediately requested a refund. Regrettably, to this day, I still have not received it. I find this to be unacceptable as a consumer.
I have sent several emails to the company, but my refund has not been processed even after 22 days of waiting. This has caused me a great deal of frustration. I am still hopeful that they will refund my money soon, but my experience with Puritan's Pride has not been a positive one.
It is disheartening to see that a company such as Puritan's Pride can be so careless with their customers' orders and payments. I caution anyone considering purchasing from this company to be careful, as they have clearly demonstrated that they cannot be trusted.
Puritan's Pride Review: Great Supplements, but Availability Issues Persist
Puritan's Pride has some really good products that have worked well for me. However, I must admit that they tend to be out of stock quite frequently. It's really quite frustrating. I've placed four orders with them over the past few months, and every time I've had to go elsewhere for at least one of the items I wanted because they were out of stock.
I wasn't thrilled about having to wait for weeks for these supplements to come back in stock either. I don't like to keep a surplus of vitamins and supplements on my shelf, and typically I only order what I need for the month.
It's really too bad because I do like their products. When they are in stock, Puritan's Pride's supplements seem to be high quality and effective. I just wish they would keep better stock levels, so I could rely on them more consistently. Despite this, I would recommend their products to others, but with the caveat that they should be prepared to switch to another supplement brand if the item is out of stock.
Overall, as a consumer, I understand that inventory issues do arise, but I hope they are doing their best to remedy this situation.
Puritan's Pride Essential Oils and Oil Warmers Review: Buy One, Get One Free Deal with a Catch
I recently purchased a variety of essential oils and oil warmers from Puritan's Pride, a popular health and wellness website. The website offered a buy one, get one free deal on the essential oils, which sounded like a great deal to me. However, I was disappointed to find out that the way the deal worked was different than what I had experienced before.
Instead of subtracting the cost of one item when you purchased one, I ended up paying full price for 12 containers and received an additional 12 in the mail later on. Although this was not what I had expected, I was still satisfied with the products themselves. The essential oils were high quality and smelled great, and the oil warmers were a great addition to my home decor.
One downside I experienced while shopping on the Puritan's Pride website was that some items showed as "out of stock" only after I had added them to my basket. This was frustrating, as it meant I had to spend extra time searching for alternative products.
That being said, the shipping was satisfactory and my items arrived in good condition. Overall, I would recommend Puritan's Pride to anyone in search of high-quality essential oils or other natural health products. While the buy one, get one free deal may not work quite as expected, the products themselves are definitely worth checking out. So why not give them a try and see for yourself? You may be pleasantly surprised by the results.
Overview of Puritan's Pride complaint handling
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Puritan's Pride Contacts
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Puritan's Pride phone numbers+1 (800) 645-1030+1 (800) 645-1030Click up if you have successfully reached Puritan's Pride by calling +1 (800) 645-1030 phone number 2 2 users reported that they have successfully reached Puritan's Pride by calling +1 (800) 645-1030 phone number Click down if you have unsuccessfully reached Puritan's Pride by calling +1 (800) 645-1030 phone number 0 0 users reported that they have UNsuccessfully reached Puritan's Pride by calling +1 (800) 645-1030 phone number
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Puritan's Pride emailscustserv@puritan.com98%Confidence score: 98%Supportinfo@puritan.com97%Confidence score: 97%Support
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Puritan's Pride social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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Recent comments about Puritan's Pride company
Missing Order with Puritan's Pride - Where Is My Order?




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