Queenly’s earns a 1.0-star rating from 4 reviews, showing that the majority of dress shoppers are dissatisfied with their purchases.
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Queenly is supposed to provide a quality check (and dry cleaning was mentioned in my purchase agreement)
Queenly is supposed to provide a quality check (and dry cleaning was mentioned in my purchase agreement). But, the way they packaged my order caused damage to the dress, and now they won't take it back. They sent a fancy ballgown in a tiny Amazon box that was all taped up to make it fit. So now I'm stuck with a messed up dress.
I sold a dress on their website and completed all instructions for payment of $136
I sold a dress on their website and completed all instructions for payment of $136. The dress was mailed to the correct person and they said they sent my money via Venmo. I have all the transaction information and still no payment. I've contacted both parties, Queenly and Venmo, for a resolution and payment, but no help at all. Please help me!
I'm about to delete all items I'm selling through them. I sold one item, shipped it, buyer received but queenly has not updated the status. I have not been paid for the sale through queenly. It makes me think they are scamming the sellers. The buyer receives item from seller the company queenly doesn't retire Funds to seller.
My daughter bought a dress from Queenly Inc
My daughter bought a dress from Queenly Inc. and unfortunately, it turned out to be the wrong size. So, we had to return it. I got the postage label on 09/20 and sent it out about a week later. According to the tracking, they received it on 10/08. However, I haven't received any reimbursement for the item yet. When I contacted them, they claimed that they hadn't received it by 09/27 and wouldn't be reimbursing me. This information wasn't mentioned in the email. Now, they have both my dress and my money. The tracking number is ***.
Is Queenly Legit?
Queenly earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Queenly. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Queenly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Queenly.com you are considering visiting, which is associated with Queenly, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Queenly website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the queenly.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Queenly protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
On November 5, 2022, I asked to stop receiving emails from Queenly
On November 5, 2022, I asked to stop receiving emails from Queenly. I deleted the app because there ain't no unsubscribe link in their emails, so I had to email customer service. Then, on December 6, I asked again because I was getting emails every day, sometimes even twice a day. These emails weren't just ads, but also about dresses that I didn't have anymore to sell on their site. They told me that my account was reopened, but I told them I didn't want it reopened and I didn't want any more emails or contact since I didn't have any items to sell. But guess what? After that, they sent me an email asking me to rate their customer service. I replied to that email again, asking to unsubscribe, remove my listings, and on December 16, I was still getting bombarded with daily emails. I sent another response on December 21, twice to different emails just to make sure customer service got it. And again on January 2, but this time, I didn't get any response to the last 4 emails. I'm still getting emails asking me questions about a dress I posted but don't have anymore, and they keep sending me daily ads. I really hope you can help me out and make sure they delete my info and unsubscribe me for good.
Queenly Reviews 0
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About Queenly
At Queenly, customers can browse through an extensive collection of stunning dresses, ranging from prom dresses to evening gowns, all carefully curated to cater to diverse tastes and preferences. The platform offers a wide range of sizes, ensuring that every woman can find the perfect fit for her special occasion.
What sets Queenly apart is its commitment to sustainability. By offering a marketplace for pre-loved formal wear, Queenly promotes the reuse and recycling of dresses, reducing waste and contributing to a more environmentally conscious fashion industry. This unique approach not only benefits the planet but also allows customers to find high-quality dresses at more affordable prices.
The platform's user-friendly interface makes it easy for both buyers and sellers to navigate and engage in transactions. Sellers can list their dresses with detailed descriptions and high-quality images, ensuring that buyers have all the necessary information to make an informed decision. Queenly also provides a secure payment system, protecting both buyers and sellers throughout the transaction process.
Queenly's dedication to customer satisfaction is evident through its exceptional customer service. The team behind Queenly is readily available to assist customers with any inquiries or concerns, ensuring a smooth and enjoyable experience for all users.
In addition to its marketplace, Queenly also offers a range of resources and inspiration for those seeking guidance in their formal wear journey. From style tips to fashion trends, Queenly provides a wealth of information to help customers make confident and informed choices.
Overall, Queenly is a trusted and innovative platform that is revolutionizing the formal wear industry. With its commitment to sustainability, extensive collection, user-friendly interface, and exceptional customer service, Queenly is the go-to destination for anyone looking to find their perfect formal attire.
Overview of Queenly complaint handling
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Queenly Contacts
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Queenly phone numbers+1 (415) 991-3447+1 (415) 991-3447Click up if you have successfully reached Queenly by calling +1 (415) 991-3447 phone number 0 0 users reported that they have successfully reached Queenly by calling +1 (415) 991-3447 phone number Click down if you have unsuccessfully reached Queenly by calling +1 (415) 991-3447 phone number 0 0 users reported that they have UNsuccessfully reached Queenly by calling +1 (415) 991-3447 phone number
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Queenly emailsinfo@queenly.com98%Confidence score: 98%Support
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Queenly address880 Harrison St Ste 204, San Francisco, California, 94107, United States
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Queenly social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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