Carbon2cobalt
Reviews and Complaints

I recently had an experience with Carbon2cobalt that left me feeling disappointed and frustrated. I had to return an item and, after waiting three days for the UPS verification that the return had been delivered to them, I called to inquire about when my credit would appear. I received an email back stating that it would take 10-14 days. I was surprised that it would take so long, but I accepted it and waited patiently.

However, when I called again to check on the status of my refund, I was told that they could not refund my money because the returned item was not in their system. I was taken aback by this response and told them that I had proof of the return in the form of a UPS screenshot and a signature from their employee. They then told me that it would take 21 days and offered many excuses.

I was not willing to fight with them for weeks, so I decided to take matters into my own hands and gave all my information to my credit card's bank. I disputed the return, citing the fact that they said they did not have the merchandise, and let the bank fight it out with them. It was a frustrating experience, and I was disappointed that I had to resort to such measures.

It's a shame because I had previously enjoyed shopping at Carbon2cobalt and appreciated the unique clothes and accessories they offer. However, this experience has left a bad taste in my mouth, and I am not sure if I will shop there again in the future.

Overall, I would caution others to be aware of the potential issues with returns and refunds at Carbon2cobalt. While they may offer quality products, their customer service and policies may leave something to be desired.

As a fashion-conscious individual, I stumbled upon Carbon2cobalt two years ago and purchased a couple of their button-up casual shirts. The brand has since then kept me hooked with their visually appealing catalogs featuring unique and stylish casual clothes. They've got everything from sweatshirts to sweater types, making it a go-to website for the latest fashion trends.

Despite being drawn in by their captivating catalogs, I must say that my experience with their products was mixed. I spent approximately $400 on shirts, but unfortunately, the majority of the merchandise did not match the pictures shown in the catalog. Although my return process went smoothly, I noticed that it took longer than expected for my account to reflect the refund.

After everything, I kept one of the shirts because it looked good initially. However, following the recommended instructions for washing, the shirt shrank and wrinkled to the point where ironing was impossible.

I did manage to use the shirt as a painting shirt, but it was disappointing, considering the price tag was a whopping $100. As much as I appreciate the cool items in their catalogs, I wouldn't recommend blindly splurging on their products. You might get lucky with a return, but chances are high that you will be disappointed. If you're going to spend that kind of money, stick to trusted brands like Polo or Orvis.

Hello there!

I recently had an amazing experience shopping at Carbon2cobalt's website, carbon2cobalt.com. I appreciate their efforts to offer high-quality clothing and accessories that fit a unique and modern style for men and women.

I have placed multiple orders with this company, and none of them have disappointed me in either quality or delivery time. Although I am currently waiting for two items on backorder, I am confident that C2C will deliver them soon.

One of my favorite items so far has been the "Restless" shirt jac hoodie. It's a perfect balance between a comfortable hoodie and a pioneer style jacket. I also got a watch cap for my wife, a green "Majestic Plaid" button-down shirt, a "9 Yards" pull-over hoodie, and a canvas ball cap for myself. All of these items arrived on time and in great condition.

I must say that I was initially concerned regarding the durability of these garments, but my worries washed away when I felt and inspected them. They all display excellent quality in terms of stitching and material, and they look fantastic on me, in my opinion. However, since I haven't owned them for long, I cannot fill any opinions on their durability yet. One of the items, a pullover fleece, was sent to a friend of mine in Germany, so I am curious to receive feedback on it.

I have noticed some negative reviews of Carbon2cobalt, which surprises me, given my positive experience with them. I'm especially pleased with their free shipping for orders over $100. They're quite expensive, but the quality makes up for it.

Overall, I am thoroughly impressed with Carbon2cobalt and will be ordering more items soon. I'm looking forward to shopping for clothes for warmer weather and my next vacation to sunny Florida. I will attach a photo of me wearing the green plaid shirt and ball cap.

Thank you, Carbon2cobalt, for your excellent service and trendy clothing options!

As a proud father of a tall junior in boarding school, I was on a mission to upgrade my son's wardrobe from the typical athlete look of t-shirts and track pants. However, it seemed like my son was always picky when it came to clothing. Luckily, I stumbled upon Carbon2cobalt.com and was pleasantly surprised with their inventory of stylish and well-made clothes, even in tall sizes.

I took the initiative to pick out a half dozen items for my son and to my surprise, he actually agreed to almost all of them! Every few days he calls me - which is unusual for a high school boy - to tell me about all of the compliments he's been receiving on his new attire, although he never actually reveals who it's coming from. Nonetheless, I'm happy that my son has finally found some stylish clothing that he's comfortable in.

Carbon2cobalt.com's accuracy in my order and prompt delivery - half to our house and half to his school - were highly impressive. The clothes themselves are unique and can't be found at your typical mall. As an attorney who regularly wears custom suits to court, I am familiar with quality clothing, and I have to say that Carbon2cobalt.com's clothing is stylish and well-constructed.

I even bought a few items for myself to wear on the weekend - the clothing is casual, comfortable, and effortlessly stylish. Admittedly, I don't expect these clothes to last as long as my suits, but they are reasonably priced for the quality. I felt inclined to write this review because it seems that people are quick to write negative reviews instead of taking the time to share positive experiences.

In summary, my son and I both loved our purchases from Carbon2cobalt.com. It's refreshing to find well-made, stylish clothing at reasonable prices, especially for someone as picky as my son. The compliments speak for themselves!

I recently had an unpleasant experience with Carbon2cobalt (carbon2cobalt.com). I ordered a shirt, but when I received it, I realized that the sleeves were of different lengths and the placket was crooked. After realizing this, I immediately contacted the customer service, who requested me to send them pictures of me wearing it and then another set with a measuring tape showing the sleeve length differences. Eventually, they agreed to take it back, but I was forced to pay for the shipping! I finally caved in and agreed, but when I went to mail it, I again had to pay for the shipping! They then gave me the go-round about receiving the shirt, which was utterly frustrating.

After a long exchange of almost 16 emails, I was informed that the shirt I wanted to exchange with was out of stock. They eventually offered me a free shirt, but the gift card amount I received, however they came up with it, was less than the cost of the shirt, implying that I paid for the shipping label, which wasn't actually prepaid.

I decided to drain out the gift card and be done with them and ordered a shirt that I didn't even like. However, when the shirt arrived, I was disappointed once again. The material was thin and looked ridiculous when worn, which was disheartening. I feel that if they spent more on the quality of their clothes instead of photography for their fancy website, the price of their clothes might be somewhat reasonable.

All in all, I'd advise staying away from Carbon2cobalt. They are overpriced, and their customer service is subpar. My experience was very frustrating, and I wouldn't want anyone else to go through it.

Hey there! I wanted to share my experience with Carbon2cobalt (carbon2cobalt.com) since my initial review. Let me just say, I am so impressed with this company! Not only are their clothes great quality and super soft, which is ideal for my sensory-sensitive household, but their customer service is outstanding. After my first order, I received a coupon for 20% off in my email along with a heartfelt message about how much they value their customers, including their phone number in case I needed anything. I reached out to them twice and each time I spoke to an employee who was incredibly respectful, caring, and competent. They were responsive and really made me feel like a valued customer.

It's worth mentioning that it's important to follow their laundering directions, which I have been doing. So far, everything looks and feels great with no shrinkage or pilling. I wash in cold water, lay flat or hang dry until mostly dry, and then toss them in the dryer on low for 10+ minutes. I will update again on how they hold up after more laundering. I did need to return a couple of items, and I'm currently waiting on a response, but I have faith it will be handled appropriately.

I have to admit, I was hesitant to order from Carbon2cobalt due to some negative reviews I had read online. However, I haven't found anything negative to say about this company based on my own experience. The attention to detail and unique pre-wash techniques they use to create such soft garments has really impressed my family and me. Overall, I highly recommend Carbon2cobalt!

As a consumer, there's nothing more frustrating than repeatedly receiving unwanted catalogs from a company, despite numerous requests to stop. And unfortunately, that seems to be the experience of many individuals who have crossed paths with Carbon2Cobalt. It's unclear how this company gets a hold of personal information, but what is clear is that they use it to their advantage, bombarding consumers with catalogs filled with uninspired merchandise.

As someone who values their privacy and is careful about opting out of marketing, it's especially frustrating to be targeted by a company who shows no regard for these preferences. What's more disheartening is that there seems to be a lack of accountability for companies who prioritize their own profit over the desires of their customers. It's concerning that retail was already struggling before the pandemic, and yet companies like Carbon2Cobalt continue to operate in ways that feel more invasive than thoughtful.

In perusing reviews for this company, it's apparent that shipping issues are not the only problem. There also seems to be a suspicious number of five-star reviews from Sitejabber users who have no other reviews. It's clear that some companies are more focused on gaming the system than offering genuine customer satisfaction.

Overall, it's disheartening to see companies like Carbon2Cobalt perpetuate a culture of greed and disregard for the privacy and wishes of consumers. As individuals, our options may be limited, but we can hope that more companies will prioritize transparency and consumer satisfaction over their own profit margins.

I recently had the chance to shop at Carbon2Cobalt, and overall, I had a pretty good experience. While the merchandise wasn't quite what I was looking for, I was very impressed by their range of products and their diverse catalog. I ended up placing an order for about $750 worth of merchandise, with $250 on back-order and $500 arriving quickly. Unfortunately, when I received my purchase, I realized that it wasn't quite to my taste. Luckily, their return policy was very easy to navigate and the return process was a breeze.

After taping up the box and using the included shipping label, I dropped off my return at the UPS store. I was able to track the package's arrival, and to my surprise, I received the refund in just one week! I appreciate that they were transparent about the cost of the return shipping label, as well as the fact that I wouldn't be refunded for the original shipping charge. I also was impressed that they were able to cancel my back-ordered items without hassle.

While I ultimately decided to return my purchase, I have to say that I was seriously considering keeping it because of how attractive the products were. Their designs were unique and eye-catching, and I appreciated the attention to detail and quality in their catalog and photography.

That being said, I did notice that their materials and labor seem to be sourced from South Asia at a lower cost, which is understandable given their pricing strategy. While I wish they would source from more sustainable and ethical suppliers, I do commend them for improving their return processing based on past reviews. Overall, while my purchase didn't work out, I would recommend Carbon2Cobalt to anyone looking for unique and well-designed products.

I recently had a frustrating experience with Carbon2cobalt, an online clothing retailer I've used on several occasions in the past. On October 6, 2021, I placed an order for my son without any issues, but about an hour later, I received an email indicating a problem with my billing address and that my card had been declined. Confused, I contacted them, and after attempting to process the order again, my card still declined. This was perplexing given my long-standing record as a settled resident in my current address, making it highly unusual for the payment to fail.

At that point, I opted to cancel the order, which is when the real nightmare began. Approximately an hour later, it dawned on me that both declines had gone through! An amount totaling $1900 had been removed from my bank account without a corresponding order being fulfilled. I immediately reached out to Carbon2cobalt, who blamed the issue on my bank, saying their card processor had accepted the payment. I contacted my bank, and to my surprise, Wells Fargo commenced an investigation, but Carbon2cobalt indicated that the issue would resolve in a few days at most.

Three days have now passed, and the money has yet to be refunded to my account. This situation is highly unacceptable and a severe knock to the integrity and customer service department of Carbon2cobalt. I'm also disappointed by the lack of responsibility on their part for accepting money from me twice with no discernible order to fulfill. Such a scenario appears fraudulent and has left me devastated financially.

Moreover, I had reached out to their customer service team indicating my concerns, requesting a supervisor call me back, and until now, nobody has, including an Elena who promised to make contact. I have had to initiate the investigation process with my bank to recover my funds, and the fact that Carbon2cobalt refuses to take responsibility for their end of the debacle perpetuates the malfeasance.

In conclusion, I would advise anyone to stay away from Carbon2cobalt, given their gross disregard for client satisfaction, fraudulent activities, and overall poor customer service. It might have been dismissed as a one-off, but given the repeated cases of shortcomings experienced by several customers, it exemplifies insurance enough to seek better alternatives elsewhere.

I was absolutely blown away when I received Carbon2Cobalt's catalog in the mail. The styles, colors, and overall vibe of the brand really spoke to me, so I took the plunge and ordered a couple of items for myself and my wife. While browsing, I had my eye on a coat that I absolutely loved, but it was a bit pricey. My wife suggested I check out the reviews before making the investment, and I found that they weren't all glowing. Despite my disappointment, I followed my instincts and ordered a hat for my wife and a shirt for myself to see how the quality and fit measured up.

I was kept in the loop throughout the entire process, receiving an email confirmation of my order, and was pleasantly surprised to receive my shipment only a few days later. I live in Hawaii, where three-day shipping is a rarity, so I was happy to have my items in hand so quickly. When I first opened the package, everything was neatly wrapped, and had personalized instructions and information for returning, should there be any issues.

Thankfully, there were no issues at all! My wife loved her new hat - the quality, color, and fit were all perfect. As for me, the shirt I ordered was excellent. The size and fit were spot on, the colors were exactly as I expected, and the shirt feels soft to the touch. I couldn't have been happier with my purchase.

In fact, I was so pleased that I plan to order that coat I was eyeing. I feel confident that the quality will be just as high as my previous purchases. Although I couldn't find any discounts, Carbon2Cobalt does offer free shipping on orders over $100, so keep that in mind when you're shopping. Overall, I would highly recommend checking out Carbon2Cobalt - their unique style and high-quality products are definitely worth the investment.

As a longtime customer of Carbon 2 Cobalt, my husband and I have been consistently impressed by the quality and style of their clothing. Starting with shirts and gradually adding in jackets, jeans, sweaters, and shoes, my husband has built a wardrobe filled with unique and well-made pieces from this brand. Recently, I surprised him with a large order of seven shirts, including the Mauve Mellow Henley, the Woodlands Pullover in forest green, and the Refresh Sweater in glacier, as well as a few pairs of loungewear pants - and we were thrilled with every item.

It's clear that Carbon 2 Cobalt takes great pride in their fabrics and designs, and we appreciate the variety of textures and patterns they offer. While my husband prefers longer sleeves and tends to skip their T-shirts, that's just a matter of personal preference. And while we've noticed some negative reviews of this brand online, we feel that these perspectives do not provide a fair representation of our positive experiences shopping with them.

In fact, we've watched Carbon 2 Cobalt grow and expand since their departure from Territory Ahead, and we believe that they have truly found their niche in the world of men's fashion. Their prices are competitive, particularly compared to some of the high-end retailers out there, but most importantly, their clothes are truly unique and eye-catching. We love that they focus on styles that have character, rather than cookie-cutter designs.

And while Carbon 2 Cobalt originally focused on men's clothing, we were thrilled to see that they have begun to expand their line for women. As someone who appreciates a quality casual look, I can't wait to see what new pieces they come up with in the future.

Overall, we highly recommend Carbon 2 Cobalt to anyone who is looking for stylish, well-made clothing at a reasonable price. We do believe that there should be more balance in the reviews of this brand online, and we hope that other customers who have had positive experiences with them will take the time to share their perspectives. All in all, we are big fans of Carbon 2 Cobalt and wish them all the best in their future growth.

I recently made a purchase from Carbon2cobalt.com and I have to say, I was not impressed with the quality of the products I received. I ordered a few women's shirts in my size, which is medium, and they fit perfectly when I first tried them on. However, after washing them according to the label instructions and using common sense (cold water wash, low heat dry), they all shrunk by a full size and became unwearable. I was extremely disappointed, especially considering the high price tag of each shirt.

The material of the shirts was also quite thin and poor quality, which was surprising given the cost. I understand that cotton can shrink, but for the amount of money I spent on each shirt, I expected better quality and durability.

In addition to the shrinking issue, I also had problems with the cut of the shirts. The back of the shirts had a strange large bubble of fabric around my lower back, which was unflattering and made me feel uncomfortable wearing them. It was disappointing that the website did not show photos of the back of the shirts, as this would have helped me make a more informed decision before purchasing.

Overall, I regret my purchase from Carbon2cobalt.com and would not recommend their products to others. The quality and fit of the shirts were not worth the high price tag, and I was left feeling disappointed and frustrated with my experience.

I ordered from Carbon2cobalt and my first order arrived in less than two weeks. However, my second order placed on January 11th arrived partially filled and one item was too large. I used the return label provided and sent it back the next day with instructions to replace the item with the next smallest size. It's now February 5th and the item still hasn't been returned to my account. I contacted C2C a week after I sent it back to verify they received it, and they had, but they hadn't "checked it in yet." I still haven't received notification of the adjusted size being shipped. To make matters worse, I was on hold for 31 minutes without getting any help!

I was also interested in some items in their new catalog, but they won't be available until March or April of this year. It seems strange that they would market items that aren't available for months. I was hesitant to place any further orders under these circumstances. I hope my experience isn't the norm!

I gotta say, I was pretty impressed with the quality of the sweater I snagged for my hubby from Carbon2cobalt.com. It fit him like a glove and felt super cozy to the touch. No complaints there, no sirree.

But here's where things get a little dicey. The color of the sweater in the catalog was NOT the same as the color of the actual sweater. And this wasn't the first time I'd had this problem with Carbon2cobalt. I'd ordered a men's shirt before and had the same issue. The colors were just way off from what I was expecting.

I mean, normally I wouldn't make a big stink about it. But when you're shelling out good money for clothes, you kinda want them to look like what you thought you were buying, you know? And it didn't help that it took FOREVER to get my refund for the shirt I returned. I had to send a couple of emails before I finally got my credit.

The sweater we kept, though, because my husband actually liked the "new" color. But it would be nice if Carbon2cobalt could show their products on actual people in their catalog. It's hard to tell what things will look like when they're being worn if you can't see them on a human body.

All in all, I think Carbon2cobalt needs to step up their game a bit. Their prices are pretty steep, so I think they should have a better system in place to make sure their customers are getting what they paid for. I'm not sure if I'll be ordering from them again anytime soon, to be honest. But hey, at least my hubby looks good in his new sweater, right? Check out the pic to see what I mean about the color difference.

I recently made a purchase from Carbon2cobalt.com for a Christmas gift. I placed my order on December 14th, and was excited to see that the website promised quick delivery. However, my experience with this company was far from satisfactory.

Firstly, I did not receive any acknowledgement of my order until December 16th, when I received an email from the company. This was already a delay from what I had expected. Then, I was disappointed to find out that they did not even attempt to ship my order until December 20th. To make matters worse, UPS had no idea when they would be receiving the package, despite the fact that the label had already been created.

I made several attempts to contact the company by phone, but unfortunately, I did not receive any helpful results. It was only after numerous calls that I finally received a callback, and was told that my order was being shipped and would arrive after Christmas. However, there was no acknowledgement of the fact that the recipient of the gift would not be available to receive it on December 28th, when it was scheduled to arrive.

To add insult to injury, I was told to have a neighbor take in the package, which was not a feasible option for me. I will be out of town from December 26th to January 3rd, and the recipient of the gift will also be unavailable during this time. As a result, I will have to ship the package across the Atlantic, which is an inconvenience that I did not anticipate.

In light of these issues, I have decided to donate the gift to a church when I return in January, assuming that it is still on my doorstep. Additionally, I was disappointed to find out that if I wanted to return the item, I would have to pay for the return shipping. This is not a policy that I agree with, and it has left me with a negative impression of this company.

Overall, I would not recommend Carbon2cobalt.com to anyone looking for a reliable and efficient online shopping experience. The delays and lack of communication were frustrating, and the return policy is not customer-friendly. I will not be making any future purchases from this company.

I recently purchased an "Enigma Blazer" from Carbon2cobalt.com and paid $175 including shipping. It took about 3 weeks to arrive, which was a bit longer than I expected. When I received it, I was disappointed to find that it was way too big for me, like, comically large. I decided to send it back to get a medium size instead.

After another 3 weeks, I finally received the blazer in the correct size. However, I was disappointed again when I saw that it was very wrinkled and felt extremely cheap. When I held it up to the light, I could literally see through the material. I decided to wash it, following the directions on the tag which said to use cold water and low dryer heat. Unfortunately, the wrinkles got worse after washing.

I tried to iron it on very low heat, as directed on the tag, but the material immediately got shiny and had burn marks. To make matters worse, I noticed that the stitching around the chest pocket had pulled in the wash, leaving an unsightly partial u-shaped line visible from the front. I was extremely disappointed and felt like I had wasted my money.

I don't think I will ever purchase anything from Carbon2cobalt.com again, and I might even avoid buying clothes online altogether after this experience. It's a total waste of money. Although the company puts together slick advertising campaigns, their clothes are the cheapest, Made-in-China stuff you can find. I hope this review helps others avoid making the same mistake I did.

As a fashion-conscious individual, I stumbled upon Carbon2cobalt two years ago and purchased a couple of their button-up casual shirts. The brand has since then kept me hooked with their visually appealing catalogs featuring unique and stylish casual clothes. They've got everything from sweatshirts to sweater types, making it a go-to website for the latest fashion trends.

Despite being drawn in by their captivating catalogs, I must say that my experience with their products was mixed. I spent approximately $400 on shirts, but unfortunately, the majority of the merchandise did not match the pictures shown in the catalog. Although my return process went smoothly, I noticed that it took longer than expected for my account to reflect the refund.

After everything, I kept one of the shirts because it looked good initially. However, following the recommended instructions for washing, the shirt shrank and wrinkled to the point where ironing was impossible.

I did manage to use the shirt as a painting shirt, but it was disappointing, considering the price tag was a whopping $100. As much as I appreciate the cool items in their catalogs, I wouldn't recommend blindly splurging on their products. You might get lucky with a return, but chances are high that you will be disappointed. If you're going to spend that kind of money, stick to trusted brands like Polo or Orvis.

I recently had the opportunity to shop at Carbon2cobalt, and my experience was a bit of a mixed bag. The first item I ordered, a stunning hooded composite leather jacket made from high-quality sheepskin, arrived in perfect condition and looked stunning on me. Although the price was on the higher side, I felt the quality of the jacket more than justified the cost. I would give this product a 4 or 5-star rating without hesitation.

Unfortunately, my second purchase from Carbon2cobalt - a long wool blend coat called the "Rive Coatigan" - proved to be a major disappointment. To put it bluntly, this coat was simply not worth the substantial amount of money I paid for it. The material was thin and easily snagged, and it looked like it would start to pill after only a few wears. To make matters worse, the coat arrived covered in lint and looked like a piece of used clothing from Goodwill. Needless to say, I will be returning it and paying for shipping to do so. Overall, my experience with this company was disappointing, and I will likely think twice before making another purchase from them in the future.

Hello there! I was checking out Carbon2cobalt's website and I have some concerns regarding their product information. While the styles look really cool, it would be great to see them on an actual body or mannequin to get a better idea of the length and fit. Unfortunately, with only one photo of each item, it's hard for me to fully evaluate whether it's worth purchasing.

Another issue I came across was the lack of online reviews for the products. For me, customer reviews play a big role in my decision-making process when it comes to online shopping. Without them, I feel hesitant to make a purchase. This is why I'm so grateful for Sitejabber reviews, as they've helped me make an informed decision on whether or not to order from Carbon2cobalt.

Although their catalog is beautiful and showcases some really unique designs, the fact that their online store lacks proper product information and customer reviews is a bit of a red flag for me. This is further confirmed by the majority of reviews I've seen online.

That being said, I do think that if the design team at Carbon2cobalt were given more support from the production, marketing, and customer service side of the line, their styles could be a very cool addition to my closet. I hope they take this feedback into consideration and work towards improving their online store experience.

I recently shopped on Carbon2cobalt.com and had mixed emotions about my experience. Although the quality of the product was not a concern, I had to return my purchase twice. The first time was due to my son not liking the style, and the second time was because I had ordered the wrong size. Unfortunately, each time I had to Follow-up with C2C to determine what had happened to my return. It only added to the frustration that the first time it took them several days to locate my return, even though I had proof of delivery.

The second time, they did issue credit for my return. However, the correct size I ordered was out of stock, so they provided credit instead of fulfilling my request. Unfortunately, they did not inform me about this until after I contacted them for an update. Furthermore, when using their prepaid return form, they charge a fee for returning the item. I chose to return the item on my own, but they still charged me the return fee, which I found disappointing as it felt like they were nickeling and diming me even though their products are already highly-priced.

Given all of this, I do appreciate that Carbon2cobalt offers some unique and stylish clothing options that are worth the investment. However, the return process left me somewhat frustrated and uncertain about doing business with this company in the future.

Carbon2cobalt is a clothing company that offers some really stylish and comfortable options. When it comes to their products, you can really expect to be pleased with what you receive. However, it seems like there are some issues you should be aware of before making a purchase.

First and foremost, it's worth mentioning that some customers have experienced issues with defects in their clothing items. While this doesn't happen to everyone, it seems like it's frequent enough that it's worth noting. Additionally, if you do encounter a defective item, be aware that trying to get it replaced or returned could be a bit of a hassle. Customers have reported having to call multiple times, and sometimes not even getting a response to their requests.

Another thing to be aware of is that Carbon2cobalt's order fulfillment process may not be the most reliable. There have been reports of customers receiving shipping notifications that don't match up with the actual status of their orders. This can understandably be frustrating, especially if you're eagerly awaiting a delivery.

One silver lining, however, is that Carbon2cobalt does offer free two-day shipping. This might not be important to everyone, but it's definitely nice to have if you're in a hurry to receive your items. Keep in mind, though, that this shipping offer isn't necessarily a guarantee that your items will actually arrive on time.

Lastly, it's worth mentioning that Carbon2cobalt's prices tend to be on the high side. This might be worth it for the quality and style of their products, but it's something to keep in mind if you're on a tight budget.

Overall, Carbon2cobalt seems like a decent option for those looking for stylish and comfortable clothing. Just be aware of the potential pitfalls like defective items, poor order fulfillment, and high prices. If you go in with realistic expectations, you'll likely end up satisfied with your purchase.

As humans, we all love to indulge in shopping, and when we come across a catalog that seems to offer chic and sophisticated pieces, we can't help but explore. And that was the case when I stumbled upon Carbon2cobalt.com. Everything looked beautiful, trendy, and of high-quality. So, naturally, I couldn't resist ordering two sweaters and a shirt. However, my excitement quickly dissipated once I received my order.

I must admit, I was puzzled as to why there were no customer reviews on the website. On closer inspection, I got my answer. The products were far from as advertised. The Waterman sweater was nothing like the color in the catalog. Instead of the rich blue that was portrayed, I received a dull gray sweater. Moreover, the 100% cotton fabric was incredibly heavy, and the fit was just bizarre. As for the Deep Dive shirt, it was poorly made, and I doubt it would have lasted through one wash.

Needless to say, I decided to return the products, and I was disgusted to find out that I had to pay $7.95 to have the items shipped back. It didn't help that the company had advertised its products as imported, only to find out that it was all made in China.

Shipping was also a ridiculous cost, and fortunately, I had the presence of mind to call and have it waived on my $287 order. I feel betrayed as a customer, and I wouldn't recommend anyone waste their time with this shoddy company. At their exorbitant prices, there are many other high-end brands you can purchase from, such as Peter Millar, available at Nordstrom.

Recently, I received an email notification from Carbon2cobalt (carbon2cobalt.com) regarding an issue with the processing of my order. Although I was initially concerned, I appreciated that they took the effort to keep me informed and promptly contacted their customer service team to inquire about the situation.

However, my experience with the customer service representative left me feeling dissatisfied. When I didn't have my order number on hand, the representative expressed annoyance at having to search for my order by my name. While this may seem like a small issue, it made me feel like an inconvenience to the representative and left a negative impression of their customer service policies.

Additionally, when the representative continued to ask for my zip code, I was surprised to hear that the address I had originally provided did not match it. While I understand that mistakes can happen, the representative's tone of voice made me feel like I had somehow made an error.

Although this was my individual experience, I did some research and found that this has been a recurring issue for many other customers of Carbon2cobalt.com. A significant percentage of complaints on various review sites are based on customer service problems and attitudes that ultimately undermine the overall shopping experience for many buyers.

Despite this problem being prevalent among customers, there seems to be little acknowledgement or action on the part of Carbon2cobalt management. As a result, this issue has been persisting for years, much to the detriment of the company's reputation and the satisfaction of their consumers.

In sum, while Carbon2cobalt's products may be of high quality, their customer service policies need serious improvement. If they want to maintain a positive reputation and retain their customers, it's essential that they lead on this issue and take immediate action to remedy this ongoing problem.

Well, where to begin with this review of Carbon2Cobalt? I must start by saying that I was very disappointed by my experience with this company. I had placed an order for some Christmas gifts for my son, but to my dismay, they shipped the items to his old address, even though I had specified that they be sent to my home. This caused a major inconvenience, and unfortunately, things only went downhill from there.

When I called to address the issue, the representative I spoke with was anything but helpful. They treated me as if I was trying to pull a scam, which was incredibly frustrating and insulting. I was told that the manager would call me back in two days, but he never did. Instead, the returned items inexplicably showed up at my doorstep the very next day. I found this whole ordeal to be highly unprofessional and unacceptable, especially given the amount of money I had spent on my order - almost $1000!

Despite the difficulties I had faced, I decided to give Carbon2Cobalt another chance and reordered my items. However, when I later contacted them to inquire about the status of my return and whether any of my back-ordered or discontinued items could be sent to me sooner, I was once again met with frustration and disappointment. The person I spoke to informed me that the returns department was currently working on November returns, which was almost comically ridiculous given that it was now well into January. Additionally, I was told that orders and returns were stored in different buildings, making it impossible to get any answers regarding my situation. To top it all off, I was not even able to speak to a manager - a truly frustrating and maddening experience!

To be frank, I am simply baffled by how Carbon2Cobalt stays in business. They have caused me nothing but stress and frustration, and I can confidently say that I will never be ordering from them again. The way I was treated was simply unacceptable, and it's clear that this company has little regard for the experiences of their customers. Perhaps large orders are a dime a dozen to Carbon2Cobalt, but from my perspective, I deserve to be treated with respect and professionalism, regardless of how much money I spend.

As the holiday season approached, I decided to order a few gifts for my son who is serving in the Airforce and currently stationed in the United Kingdom. After a bit of searching, I came across Carbon2cobalt and decided to give them a try. I placed an order for 4 items on November 24th, 2020, anticipating a timely arrival before Christmas.

However, as the 15th of December approached, I grew concerned about the whereabouts of my package. Upon contacting the company, I was informed that my package was likely lost in transit, and they promised to send me a replacement order. Unfortunately, they only had 1 of the 4 items I had originally ordered in stock.

After digging around for more information, I discovered that the tracking label indicated that the item had been pre-shipped on November 25th, with the label created but the USPS awaiting the item from Oxnard, CA 93033. This led me to believe that my order was never really shipped and that Carbon2cobalt had been waiting for the items to come in.

As a result of this experience, I felt thoroughly disappointed and let down by the lack of transparency on the part of Carbon2cobalt. My son is currently far away from home and has no family in the UK, making these gifts even more meaningful.

Sadly, now that Christmas has passed, it is too late to do anything to remedy the situation. I sincerely hope that Carbon2cobalt takes steps to improve their communication and transparency in the future, and prevent others from experiencing similar disappointment.

rom the sound of it, this customer had a terrible experience with Carbon2cobalt. The customer returned an expensive shirt for exchange to a smaller size, but was met with complete incompetence or outright dishonesty from the company. Despite returning the shirt in Carbon2cobalt's own return packaging, the customer never heard from them. After calling in and being told that they found the return after 45 minutes of persistence, the customer proceeded with the initial exchange, but received nothing even after waiting for a few weeks. When they called again, they were informed that the item was no longer available, so they picked something of lesser value and were promised the new shirt would be shipped immediately and the difference refunded. However, this never happened and after a third call, Carbon2cobalt claimed to have no record of anything from the customer, despite them having evidence in their credit card file. As a result, the customer is warning others to beware of this rippoff company.

I have to say, I was extremely disappointed with my experience shopping at Carbon2cobalt. Like many others have mentioned, I found that there was a huge gap between the glamorous images on their website and what actually arrived at my doorstep. To put it bluntly, the clothes looked cheap and poorly made. The stitching was sloppy, the sleeves didn't fit properly, and the material was shabby - I could barely believe that these were the same garments I had seen online.

In fact, the clothes were so low quality that they looked like they must have been factory remnants or "B" stock items. I would have been reluctant to buy them even if they were 1/3 of the price that they were being sold for. Honestly, I've made plenty of online purchases before, and I've been disappointed by some of them, but I've never felt as strongly as I do about Carbon2cobalt.

What really frustrates me, though, is that it seems like this whole business model was built on cynicism. The company spends a lot on advertising and marketing to hype up these low-quality garments, knowing that they can still turn a huge profit even with a return rate of 25% or more. It's a dishonest approach, and it feels like a betrayal of trust to customers who expect to receive a certain level of quality when they shop online.

To make matters worse, the company charges an inflated shipping fee, unless you specifically call them to complain. It seems like they're hoping that most people won't bother to do this, which just adds insult to injury. In short, I cannot recommend shopping at Carbon2cobalt - save your money and find a company that actually cares about delivering quality to its customers.