Quick Weight Loss Centers is designed to take advantage of vulnerable overweight clients, such as myself. As a consumer you are drawn to their ads and radio advertisements with guarantee that you will lose 3-7lbs per week with food from home and no exercise. I was coursed and sold a miracle diet plan under false pretenses. From the company’s advertisements to the deceitful sales pitch of their counselors, I have been lied to! I personally have been trying to lose weight for over 10 years. I was recently diagnosed with PCOS, an illness that causes infertility and insulin resistance. Just in December 2008 I was hospitalized and given a blood transfusion as a result of the excessive bleeding. I went in poor health desperately hoping I could reverse the symptoms with weight loss.
I was initially lured into the center by the radio advertisements claiming the program was medically safe, the plan is designed around home cooked food, no exercise needed, and every bit was a lie. When I initially agreed to join the program the representative asked me inappropriate questions to belittle me and humiliate me into signing up. The “counselor” I met with on my first day (01/26/09) assured me that losing 130lbs was possible by simply following their diet plan and nothing more. She purposely did not disclose how the plan worked in it’s entirety in order to make a sale. She asked I pay a deposit in order to begin & installments for a 44 week regimen to lose 130lbs. She assured me that “the cost of the plan included everything, no hidden fees, weekly weight loss guaranteed of 3-7lbs, and supplements would be supplied at no additional cost; although they were not necessary. Obviously now I know this was too good to be true. She had a very thick accent and spoke very quickly to push me into signing paperwork. When I asked to read it she stated she already went over all the details and began asking me questions about my personal life that I did not feel pertained to my weigh loss. She never once asked to speak with my doctor nor cared much about my illness. She asked questions about my love life and how my weight affected it. This was a ploy to make me feel close to her knowing that was a very sensitive subject for anyone who is overweight. She had a box of tissues on her desk as if she was expecting her clients to cry; which I did with the embarrassing questions she made me answer, humiliating me because I am obese. Then she asked I return the next day to “get started.”
When I came in (01/27/09) and I advised the girl at the front desk I was there to “get started.” She told me that according to my file I was not even in the preparation stage yet and I would have to speak with the counselor, I did not know what this meant. She weighed me and sent me home. When I returned with my concerns the counselor told me I would not “get started” until I paid $378! She spoke down to me making fun of my incompetence for losing weight on my own making me feel shamed into continuing with the clinic. When I returned with the full payment (02/10/09) again she used these tactics to force me to sign paperwork without fully reading the details. She told me she would provide me with copies of everything, which she never did nor disclosed crucial information to me as the client. She gave me a bag of supplements that she kept stating were free, but instructed not to use them. I began the preparation phase still not being provided with any services from your facility. She stated I would not officially begin until I took the nutrition class. I did everything this deceitful woman asked of me then she accused me of eating fattening foods when I returned to be weighed in. This accusation as false since I had my menstruation and gained 1lb; therefore, she stated she would have to extend the preparation phase even further out.
Finally she scheduled me for a nutrition class to "get started" and this is when I realized it was clearly just a sales presentation to force the client into buying overpriced food (supplements). When I refused all of a sudden she claimed the clinic’s foods and excercise are a requirement in order to guarantee the weight loss and I would be incurring additional costs. These hidden fees prove the deception of the clinic. This method of hiding the truth about a product or service until after it is sold is illegal. I was completely lied to and taken advantage of! I was so upset I began shaking and demanded my money back. The counselor continued to speak down to me stating I will never lose the weight on my own. In the end she stated she did not have the authority to give me a refund, but would forward it to her supervisor and she would call me in the morning.
When her supervisor called she also spoke down to me regarding my weight. She gave no apologies for the counselor’s behavior or misrepresentation. In fact she reiterated that the supplements are necessary for weight loss under their program and the enrollment fee was non-refundable. I went over that same day and returned their bag of unopened supplements along with a letter requesting a full refund for being sold a service under false pretenses. Since then I have filed a with Bank of America and the Better Business Bureau, Quick Weight Loss Centers is claiming I signed documentation stating the products I received were non-refundable and did not attend the clinic 3 times a week as required. I did in fact return the merchandise that was never explained to me as being non-refundable. On top of that I never officially began with the program, but I did visit the clinic every time I was required. It is apparent that the counselor did not have my best interest at heart. For that reason she never contacted my physician and knowingly mislead me using my low self esteem as a key to my debit card. I do not feel Quick Weight Loss Center deserves even a penny of my money. The services were not fully described to me until after I was robbed. I would never have provided them with my credit card if I would have known the full extent of the plan. They are thieves and I demand this claim be reconsidered, I cannot let them get away with this. I should not pay for services that were falsely misrepresented with the intention of the employee’s profit. I paid for services that were never received. I was lied to and that is unjust. The merchant’s statement is false and absurd! I requested a full refund and cancellation, how dare they say I did not go in periodically as requested and I returned their products unopened. I was not allowed to start until I gave them my money. Once I finally did, I found out all the lies I was told and how I was taken advantage of! I am the victim of discrimination against the overweight. Because of my condition this company is attempting to steal my money and defame my character.
The complaint has been investigated and resolved to the customer’s satisfaction.
will i was told i would be back to 135 lb in that time when i got there i was 198 lb . i got down to 166 lb. but i could not get passed that they made me feel like i was doing some thing wrong. they i told her how can i come this far to mess up ! why would i ? will i could not take it any more after all that money i walked out ! happy to say my money is safe in my checking account .
I joined and August 8, 2014. This is August 25. I lost 5 lbs the 1st week but nothing after. The degradation I heard every time I went made me feel awful about myself. The sale aspect is all they are interested in. I too was shocked after my "nutritional " class that I had to spend another $689 after I already gave them $549. I told them I couldn't afford it. What if something went wrong with my car? What if an emergency came up? Most importantly my husband had almost died of Sepsis and had been in one hospital or another for 2 months in New York (we live in Fl. But he became I'll up there). I had to come home to spend time with my autistic son. What if there was another emergency phone call and I needed a plane ticket to get up there quick?! They didn't care about any of this and I stupidly fell for this! We are retired and get paid once a month. Guess what? My car did break down with repairs totaling $500. Guess what? I did have to fly back up to NY to my husband's side! Guess what? They don't care! They also call almost daily to see why I haven't been in and how is my weight! Unbelievable ! They are scam artists and this is a con! Also, diet way to restrictive and hard to follow especially when you need to sit in a hospital room with someone you care about and are worried about. This last few days until Friday when we get our monthly checks are scary. Buying food and gas for the car are stressing me out due to what I paid QWLC . They didn't care about that either when I was on the phone with them crying while pleading my case. No refund no exceptions! Has anyone ever received a refund from this place?
I joined QWLC at the Southlake GA location to loose 50 lbs. After spending $400 for a 2 month plan, I was optimistic that this would work. I had never been on a diet plan before and was committed to loosing weight. I followed the program and had some digestive issues. I lost 6 lbs the first week and was so excited. After that first week, I slowly lost 1/2 lb here and there. As of today, 3 months later, I have only lost a total of 10 lbs. I kept the food journal and was honest about what I ate. Out of 3 months, I only went "off plan" a total of 10 times total.
What upset me the most was the lack of support I received from the counselors at the Southlake location. With the exception of Tina and 1 other lady, I NEVER received any words of encouragement--just criticism and dismissive attitudes. Today when Diane called me, I expressed to her my frustration and she immediately tried to sell me on buying more weeks! When I told her that I was not going to spend more money on this when I didn't get my monies worth the first time, she immediately pointed out that I didn't stick to the plan and ate pizza. I told her that I knew what I had eaten and kept the food journal. This is exactly the poor attitude and support I received from QWLC. For this to have been my first go at a weight loss program, I have to say I am very disappointed--not as much for my struggles with the plan but with the lack of support from the counselors.
Wow this reviews are really helpful, I was considering calling qwlc and give them a chance. I know someone who worked for them and he did say it woks for a few people but that the owners and their family are on the plus size which makes no sense if you think about it
I've heard many comments regarding the QWLC. After reviewing I decided to go ahead and give them a try. Well of course, I was told that it would be only $30 for $30 days which was what I was expecting. After meeting with the ladies at the clinic, I felt welcomed and happy I had choosed them. We went through supplments, etc.. the final bill I was told at the time was only going to be around $500 which I thought was expensive but desperate to lose weight so I went for it. Well, low and behold two days later I checked my bank account, which I monitor on a continuous basis, and saw a charge for almost $2000 from QWLC, one charge of the initial $500 (which I am rounding up cause I dont have the exact amount in front of me) and then a seperate charge for almost $1500. I contacted them immediately and they remembered who I was. The lady on the phone said "no this was the complete charge". I explained to her the receipt I had only showed the $500 amount. She then went on to explain that they had "forgotten to give me my receipt for the supplements." I thought his was absurd so of course I went over there to complain and get my receipt. The lady "kindly furthered explained there was nothing she could do because there are no refunds once the supplements and foods have left the building." Needless to say I was stuck with this bill and food that I have yet to eaten. It is now December and I bought all that crap in July! Lesson learned, I guess. I don think QWLC is a scam the system may actually work but their tactics are! Melissa
Anyone who has completed QWL program and has not lost at least close to the scheduled contracted pounds couldn't have followed instructions properly. It only works IF you follow ALL instructions ALL the way to the end. I was losing 3 to 5 pounds a week until I started slacking on my ingredients. Adding things that probably weren't on the diet. Basically, CHEATING!) I was very loyal to myself and my plan until changes in my life (moving, living in a hotel and an illness in the family). I found it very difficult to faithfully continue with the program. No fault of the "Program".
The only downfall to the whole experience is that just like any other weight loss program, once you get off the program if you don't continue what you were taught all the weight and sometimes more will return. I lost almost 50 pounds and felt wonderful. I have gained 39 back. It is a game of will power. If you don't have the will power, NO diet system is going to ever work for you.
Yes, some of their sales tactics may seem a little shady. There were some counselors that I would cross my fingers and hope someone else got "stuck" with them. But most really did care whether I met my goal or not.
Financially I don't think I would want to do it again. But if money isn't an issue, this program is GREAT!
QWL is definitely deceiving the public. Their ads on TV and the newspapers are lies! They don't tell you anything
Until they get your money. Once they have your credit card info, they spring on you even more things you have to buy. They claim real food, what a joke! You have to eat their shakes and puddings and bars, and multiple pills, at least twice a day. As for liquids, you must drink aproximately 80 oz. a day or more sometimes. Anyway, I won't spend another day or dollar on QWL again.
This plan is a total rip off and even if you think you're intelligent enough not to be taken you probably will. I went to their "free consultation" and they are not interested in giving you any information, only to make sure you sign up for the program $699.00. You walk out feeling that you have been taken advantage of and since the papers you signed tell you that your money is not refundable you return to give it a try. Big mistake, the nutrition session is a joke and at the end they want to trap you into buying $1, 300 in must have supplements. No matter how hard you try to explain that you can't afford that kind of expense they will not back down. My personal opinion is that if you truly have a good program that guides you to achieve your goals for weight loss you would not rely on such tactics. I wish that we had better laws to protect vulnerable people from scams like these.
Hi all!
I went for my free initial consultation last week. The rep was friendly and very upfront with me. She answered the ton of detailed questions I had and was accepting of me. She gave me detailed information about the cost of the program and products. She explained I am encouraged to visit the counselors 3-5 times a week. She gave me a timeline of how many pounds I should be able to lose and how long it should take. She explained the last six months of the program are for maintenance purposes. That is the time where I will learn how to eat without losing weight and learn a lifestyle that will help me keep the weight off. There is a nutritionist on site and video instruction to reinforce their nutritional method. She explained all foods are typical grocery foods. In the beginning I will be on a restricted diet which would be determined after I have a complete body analysis and lifestle assessment. She said taking the supplements and vitamins is recommended, but not mandatory. After I went home I researched the product supplent ingredients. They are legit and although they are not FDA approved they are well known substances you can find information on the net. In fact the ingredients are herbal supplements that are well known to chinese medicine that promote weight loss in normal people. I plan to buy the same herbal supplements online for less. The rep said the program allows for their clients to purchase products elsewhere. I was happy about that. One nice experience I had was when I was leaving the clinic a woman was coming in. I asked her some wuestions about her experience with the program. She told me the place is legit and she highly recommends it. She said she lost 60 lbs in approx 4 months time. I was so pleased I had the chance to interview the woman. I am not in a hurry to lose massive amounts of pounds rapidly. 3-5 lbs a week I think is amazing. If I lose 1 lb a week I would be happy. I will return to this blog periodically to update. Thanks! :)
the only way to get real results is by balancing the hormones and transmitters in your body naturally! everything else is a waste of money because you will certainly gain the weight back!
My interaction with Quick Weight Loss Center in Pembroke Pines, FL was very brief, thank goodness. My husband and I went into the center looking for some information on the program. When the gentleman at the front desk finally gave us some attention, we let him know that we were looking for some information about the program. He gave us each very long and extensive forms to fill out asking all kinds of personal and health history information. I filled it out but my husband did not citing that he was just looking for a pamphlet or booklet about the program. A very nasty lady who did not identify herself or her role, told him that he had to fill out the papers or she could not assess whether or not he would be "compatible" for the program. He declined but she called me to the back towards a scale. When I said that I didn't want to be weighed, that I was only looking for information, she became irate and told us that she had a waiting room full of clients and I could get information on the program on the website. "Thank you for coming and have a nice day" as she shuffled us out the front door. I'm glad that I didn't get the chance to be swindled. The only regret I have is that i didn't ask for our paperwork back because it has all of my personal information on it. I don't put it past these people to do something unscrupulous with my information.
I was lured in by the advertisements as well. The woman told me that everything I needed was included in the $653.00 price tag and I was strapped for cash as it was. I needed to loose weight because of my health. I have lost 24 pounds, however I have ceased to go back and weight in because they are not interested in hearing anything about why I can't afford their supplements and products (that I did not know about, because the woman did not tell me I had to continually purchase anything), they just want to sell something. I also noticed that their products are from Canada or the UK which led me to believe that they may be trying to circumvent the FDA with their products. I finally went to GNC and found the same natural ingredients with some slight differences for a much cheaper price tag, and they work. I won't be going back to Quick weight loss centers.
What I can say about this program…. I am in my 7th week out of 12 weeks, and I have lost 19 lbs. So I think it works, however… This is a business and as a business they want to sell sell sell…..
When I heard about this program on the radio they said 99 for 4 weeks and I said that is great…. But, it’s not true …. When I went for consultation the program went from over 2000 to 698. That 698 included the supplements for 6 weeks, 3 boxes of a protein shakes, 1 box of fiber and 3 boxes of energy boost, 12 weeks office visits and 4 more weeks of office visits after you are done with the program . I knew it was a lot of money buy I did it, I asked them before signing that if this was all I will have to pay and they yes, and in a very low voice just supplement that is all. I though vitamins and stuff not big deal…. After few days of prep I took a class and at the end and the class-video the real true of the program came through. They want to hit you with a ridiculous member ship that it will cost over 2000 and if you said no they keep trying to sell you anything and everything. The guy that it was trying to sell me all the stuff got very nasty when I refuse to buy anything. Then he show me graphs of numbers and numbers of savings if I get the member ship…. I still said no…..
After the class I got home and then this is when I got smart, I did my homework and with the supplements I got from them when I sing up I was able to see the manufacture for the pills and with a very little more research I found out you can buy everything online for a lot less money. Some items 50% less like the energy booster (QWL 39 – Online 20) (Metabolizer QWL 155 – Online 129) I though the energy bars where ridicules expensive $18 per 6 or 7 bars…. So that is when I said to myself let see if I can find something in the market close enough for a less money…. And unfortunately from them all the supplements, bars and more have all the nutrition fact in QWL website, then I learned what I need it to look for…. For example in the bars
Calories= less than 200
Sodium= Less tan 200mg
Protein= more than 10g
Sugars= Less than 10g
Total fat= less than 10g
Now, bars like this are not that easy to find and regular stores, so I went to Nutrition smart and whole foods, and I was able to find what I was looking for.
Then, I officially stared the program and within the first week they still trying to sell me their stuff, that is when I got upset and I told then I was able to find everything online….. They were very surprise when I knew the manufacture and the best part for me it was when they ask me to buy at least the protein bars, they instead that I have to take the protein bars to succeed ….and I told them I was taking them but a different ones…. They said I must to follow the program because and other bars may not be good for me, then I told them about my criteria selecting them …. I said I’m looking for less than 200 calories and the guy cut me off and said it’s not just about the calories, so I kept going with the sugar lees than 10g and he said that is way too much sugar… so I ask him do you know how many grams of sugar your bars have? And guess what? He did not know…. Then I said your QWL bars have from 6g to 14g of sugar… Then I finish with the rest of nutrition facts and he was very surprise…
Then he said if you do not take our products we cannot guaranty you lose the weight, I told him I had no choice because they were not honest to me about the cost and I will not buy anything from them. I told them 698 was a lot of money and I will not spend 150 to 200 a week in products I can buy for ½ of the price somewhere else. Then he made me singed a paper that they will no guarantee that I will lose the weight due to I’m using other products ….
However. I think besides the sell sell sell crap they give you, I think the program works. I cannot imagine not to be able to lose weight if you follow the diet…. It’s very hard diet but I’m sure if you do everything they tell you to do (except to buy their products) you will lose the weigh, May not be as quick as they claim but you will lose they weight quick.
After my 6th week my pills-supplements ended but I was able to find them online, and I did replace few of them like the FDS’s, Fiber, multivitamins and I stop taking the energy boost (amazing product by the way but a bit expensive for me, about 20 a week) I purchased online Metabolizer and carb blocker.
If you stick with it I believe you will lose the weight, I’m sure if you modified few things you will get results…. But the only thing I never modified was the diet…. If you are going to do the program do your homework….
I wish I had done my homework before being lured into this scam program. 20 lbs for $20 means $20 + %500 for supplements. 3-5 lbs a week is a joke. I have been on this restrictive, tasteless diet, including 80 oz of water per day fo 6 weeks and lost barely 10 lbs. Now they want me to buy $100+ worth of supplements to continue. At this rate it will take 8-10 weeks or more to maybe lose the weight I need and who knows how much more money. Only one staff member was helpful and empathetic when I was not losing any weight, the manager pushes product and one guy with white coat syndrome (not a doctor) said he knew that I must not be following the program correctly. They say you can eat out, but there is no restaurant where you can order 4oz of white meat chicken baked with no salt, 1 cup of steamed allowed vegetables with no salt or 2 cup of only green raw vegetables with only vinegar for dressing. I would not recommend this scam to anyone. I am done!
I went to Kolors for excess weight reduction program. Thanks to Kolors for making me slim again.