Rackspace’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of cloud hosting clients are dissatisfied with service and support.
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Mixed Experience with Rackspace: Great Hosting, Poor Customer Service
I had some issues with my website and it took forever to get a response from their support team. When I finally did get a response, it wasn't very helpful and I had to keep reaching out to get my issue resolved. It was frustrating and made me question whether or not I should continue using Rackspace.
However, I will say that their hosting services are top-notch. My website runs smoothly and I haven't had any major downtime issues. The control panel is easy to navigate and I appreciate the variety of options available for customization.
Overall, I think Rackspace has the potential to be a great hosting provider if they can improve their customer service. It's important to have a reliable support team that can quickly and effectively address any issues that arise. If they can work on that, I would definitely recommend them to others looking for a reliable hosting solution.
Is Rackspace Legit?
Rackspace earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Rackspace.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rackspace.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Rackspace.com you are considering visiting, which is associated with Rackspace, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with Rackspace is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Rackspace website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Rackspace. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Rackspace complaint handling
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Rackspace Contacts
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Rackspace phone numbers+1 (800) 961-2888+1 (800) 961-2888Click up if you have successfully reached Rackspace by calling +1 (800) 961-2888 phone number 0 0 users reported that they have successfully reached Rackspace by calling +1 (800) 961-2888 phone number Click down if you have unsuccessfully reached Rackspace by calling +1 (800) 961-2888 phone number 0 0 users reported that they have UNsuccessfully reached Rackspace by calling +1 (800) 961-2888 phone number
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Rackspace emailsemily.thompson@rackspace.com99%Confidence score: 99%vanessa.cremona@rackspace.com99%Confidence score: 99%Communication
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Rackspace social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all Rackspace contacts
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