Rakhimela.com’s earns a 3.0-star rating from 4 reviews, showing that the majority of customers are somewhat satisfied with purchases.
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rakhi ordering online
Rakhimela.com their service has really deteriorated over the years. It used to be much better but this year I placed order for four rakhis on their website they shipped two and the other two there was no update for 4 days. Their customer service was completely not reachable and just stressed us out. There is no update on tickets you raise too. Do not use their service.
The complaint has been investigated and resolved to the customer's satisfaction.
Please accept our apology for the inconvenience caused to you.
We tried searching your order number with your name but unfortunately cannot find anything. It would be a humble request to you to share the order number so that we can check for your complaint and resolve the same. Also, you can raise a complaint on our help desk id which is support@talash.com.
Anticipating for the reply.
Thanks and Regards
Rakhimela.com
Late Delivery and Bad Service
The worst experience that I had of ordering a Rakhi online. I placed an order on 8th of July for a Rakhi to be delivered in the US. There was no update from Rakhimela/Talash. On 15th I called up to check and was promised the completion of the order in the next 2-3 days. No update thereafter. Submitted a complaint on Talash and called customer service on 24th July. All I received was a ticket from the website and a audacious, rude and arrogant person who wouldn't even know what "customer service" means. After a rigmarole of excuses and offensive statements I was told that there would be a call back to confirm the status. Needless to mention that the call back never happened. On 28th I got a confirmation of the delivery... NOT from Rakhimela/Talash but from USPS where I had opted for updates on the order status.
This is for the people to know how certain websites claim a lot and do less or nothing. Beware!
My sister ordered for a rakhi and sweets and still this people are not even delivering it... and no one picks up the phone at the customer care and seriously it is a hopeless site... please don't book any orders at this site... BEWARE.
Worst, pathetic, unreliable... i have placed an order to deliver to india 10 days advance of rakhi day but it never delivered.. The customer service phone was worst and response was even bad.. don't shop on this site! shame on them..
The stuff that i order wasn't the same
Today is Rakhi and sad enough i live far from my brother so i place in order on this site and what do they do? 1st the things i placed in order didn't get there on time even though they said it will before the Rakhi day. 2) The stuff that i order wasn't the same. They charged me more Money for cheap and Crappy qualities. Forget about sending the cheep stuff but it wasn't even similar. it's not about the money it was about the face i saw on my little nephew, he was so disappointed (Twice). Even Last year, same thing happen, they end up sending the different stuffs then promise. 3.) THERE is no email address (customer service) where i can reach them. They are not even picking up the phone . It keep saying the VM is full so i can't even leave a message. There is no way of reaching them. And i am so Mad about this. I WILL NEVER SHOP on this site. People Please Read the Review. I wish i could have read the reviews before hand.
Its the worst site to send rakhi to india. they charged me for giftwrap and never delivered the same. i'l never shop rakhi from this site.even the rakhi delivered in india was not the same which i bought from this site.the rakhis delivered are of cheap qualities..
Hello,
We are sorry to hear about an inappropriate shopping experience with us. All our customers are valuable to us and would never like to spoil their experience.
From what you have said in your email, we will not be able to locate your order details. In order for us to resolve this issue, we request you to reply back with the below details:
Order Number:
Email Address:
(Which you used while placing your order)
First & Last Name:
(You entered in billing details)
Recipient's First & Last Name:
Once we have this information, we will be able to search your order and check what went wrong.
Rest assured that your issue will be resolved.
Kind regards,
Talash.com
The rakhi was not delivered before the rakshabandan day. the courier service was very unprofessional.
Is Rakhimela.com Legit?
Rakhimela.com earns a trustworthiness rating of 48%
Double-checking is the best solution in this case.
Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
There was some difficulty in evaluating or examining the information or data present on the rakhimela.com, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.
Exercise caution when using rakhimela.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
Rakhimela.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We found that the website for Rakhimela.com is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for Rakhimela.com. The company provides a physical address, 7 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Rakhimela.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Rakhimela.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
They chanrged money but never delivered
worst, pathetic, unreliable... i have placed an order to deliver to india 10 days advance of rakhi day but it never delivered.. The customer service phone was worst and response was even bad.. don't shop on this site! shame on them..
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello,
Thank you for bringing this to our notice.
We are sorry to hear about an inappropriate shopping experience with us. In order for us to resolve this issue for you, we request you to reply back with the below details:
Order Number:
Email Address:
(Which you used while placing your order)
First & Last Name:
(You entered in billing details)
Once we have this information, we will be able to search your order and check what went wrong.
Rest assured that your issue will be resolved.
Kind regards,
Talash.com
Rakhimela.com Reviews 0
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Overview of Rakhimela.com complaint handling
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Rakhimela.com Contacts
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Rakhimela.com emailssupport@talash.com100%Confidence score: 100%Support
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Rakhimela.com address201, Akshat Complex, B/H LG showroom, Opp, Crossword, Mithakhali Six Road, Navrangpura, Ahmedabad, Gujarat, 380009, India
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Rakhimela.com social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all Rakhimela.com contacts
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They chanrged money but never delivered
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