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RateGenius
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www.rategenius.com

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4.5
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RateGenius Reviews and Complaints

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Is RateGenius Legit?

RateGenius earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: RateGenius stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights RateGenius's reputation as a trustworthy leader in their field. Customers can rely on RateGenius's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for RateGenius. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Rategenius.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rategenius.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Rategenius.com you are considering visiting, which is associated with RateGenius, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a rategenius.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Several positive reviews for RateGenius have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

About RateGenius

Screenshot RateGenius
RateGenius is a nationwide, online auto refinance loan broker. The company connects customers with a network of lenders to find competitive rates for car loan refinancing. They also offer related services such as gap insurance and vehicle service contracts.
How to file a complaint about RateGenius?

Here is a comprehensive guide on how to file a complaint against RateGenius on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with RateGenius in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with RateGenius. Mention key areas such as any transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these attachments.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button after ensuring everything is accurate and complete.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your complaint.

Follow these steps to effectively file a complaint against RateGenius on ComplaintsBoard.com.

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  1. RateGenius Contacts

  2. RateGenius phone numbers
    +1 (866) 728-3436
    +1 (866) 728-3436
    Click up if you have successfully reached RateGenius by calling +1 (866) 728-3436 phone number 0 0 users reported that they have successfully reached RateGenius by calling +1 (866) 728-3436 phone number Click down if you have unsuccessfully reached RateGenius by calling +1 (866) 728-3436 phone number 0 0 users reported that they have UNsuccessfully reached RateGenius by calling +1 (866) 728-3436 phone number
    +1 (512) 302-6344
    +1 (512) 302-6344
    Click up if you have successfully reached RateGenius by calling +1 (512) 302-6344 phone number 0 0 users reported that they have successfully reached RateGenius by calling +1 (512) 302-6344 phone number Click down if you have unsuccessfully reached RateGenius by calling +1 (512) 302-6344 phone number 0 0 users reported that they have UNsuccessfully reached RateGenius by calling +1 (512) 302-6344 phone number
    Executive Team Business
    +1 (512) 302-6407
    +1 (512) 302-6407
    Click up if you have successfully reached RateGenius by calling +1 (512) 302-6407 phone number 0 0 users reported that they have successfully reached RateGenius by calling +1 (512) 302-6407 phone number Click down if you have unsuccessfully reached RateGenius by calling +1 (512) 302-6407 phone number 0 0 users reported that they have UNsuccessfully reached RateGenius by calling +1 (512) 302-6407 phone number
    More phone numbers
  3. RateGenius emails
  4. RateGenius address
    9300 United Drive, Ste 180, Austin, Texas, 78758, United States
  5. RateGenius social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
RateGenius Category
RateGenius is ranked 74 among 125 companies in the Loans category

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