Menu
For Business Write a review File a complaint
RAW Customer Service Phone, Email, Contacts

RAW
Reviews and Complaints

www.raw.app

Learn how the rating is calculated

4.4 14 Reviews 9 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

RAW Reviews 23

ComplaintsBoard
M
7:05 am EST
Verified customer This review was posted by a verified customer. Learn more

RAW Not terrible

Torn on how to review. Nice it forces a photo and uses both to help stop fake accounts, there isn’t a way to buy any premium only way is to share... It also didn’t record birthdate properly apparently the first of the month doesn’t exist? It also doesn’t abide by filters in place or keeps resetting them. Not bad but needs work

Read full review of RAW
Hide full review
ComplaintsBoard
N
10:07 am EST
Verified customer This review was posted by a verified customer. Learn more

RAW Finding love is easy

I was tired looking for something serious in others apps and men just faking their appearance and ghosting everybody. I recommend it if you don’t want to waste time and if you’re really looking to find a serious relationship. I found my love thanks to an app!

Read full review of RAW
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

RAW I like it but needs improvements

New user here, why do I’ve to invite friends to see who liked my shots? I rather pay for a premium subscription, 15 or 20$ a month. I don’t want to invite friends man. I don’t trust anyone anymore. They need to work on that. I could be missing out on an opportunity to date an amazing woman all because this app requires to share dating profile to see who liked you. Are you kidding me?

Read full review of RAW
Hide full review
  1. Pros
    1. Innovative Development Platform: RAW offers a unique approach to mobile app development, allowing users to build and deploy apps without the need for extensive coding knowledge. This can be particularly advantageous for entrepreneurs and small businesses looking to create custom mobile applications quickly and efficiently.
    2. User-Friendly Interface: The platform is designed to be intuitive, making it accessible for users with varying levels of technical expertise. This ease of use can significantly reduce the learning curve and enable users to start developing their apps right away.
    3. Cross-Platform Compatibility: RAW supports the development of apps that are compatible across different mobile operating systems, such as iOS and Android. This feature ensures that businesses can reach a wider audience without having to develop separate apps for each platform.
    4. Scalability: The platform is built to handle apps of varying sizes and complexities, which means that as a business grows and its app needs evolve, RAW can scale to meet these changing demands. This scalability can be a critical factor for businesses that anticipate growth and require a platform that can grow with them.
    5. Community and Support: RAW provides a community-driven environment, where developers can share ideas, collaborate, and help each other. Additionally, the company offers support and resources to assist users in troubleshooting, learning, and maximizing the potential of their apps. This level of support can be invaluable for users who are new to app development or who encounter challenges during the development process.
  1. Cons
    1. Usability and User Experience (UX):
    2. Performance and Reliability:
    3. Customer Support and Service:
    4. Pricing and Subscription Model:
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

RAW A good app, but could be made better

I really like this app, but I think it could be made better with some additional features. The couple matches I have were hundreds of miles away. I would like to be able to filter results by distance to my current location. Also, the requirement to register 3 friends for premium access is difficult for me (and probably for others). At my age, 42, everyone is my social circle is already in a relationship so I don’t have anyone to register. I would gladly pay a monthly fee to maintain premium access. Because I can’t see who has liked me without it. Thanks for making a good app, but I think it could be much better.

Read full review of RAW
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

RAW Amazing dating app for female users!

This dating app has been a game-changer for women like me, cause it really focuses on safety. No fake accounts, no deceptive games – just real people looking for meaningful connections. They encourage you take new photos daily straight in the app, so everyone can clearly see each other. Highly recommended for a safer online dating experience!

Read full review of RAW
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

RAW Nice looking app! It’d be nice if I could use it

Can’t get the phone number part of signing up, because the user interface of my iPhone 8 doesn’t have the ability to make the keyboard go away without tapping something else I can interact with. Even being able to tap the screen to make the keyboard go away would be great. Just make the entire screen a button that doesn’t do anything, that way I can get past the screen. Or perhaps there is another workaround, but I don’t know for certain.

Read full review of RAW
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

RAW Another way to get premium??

So far the app is alright, I have yet to actually match with anyone. But I know that to see the people who have liked you, you have to have raw premium, and is there a way to just buy premium? Or are you required to invite 10 people? Cuz it would be a lot easier if I could just buy premium cuz I don’t really have anyone to invite.

Read full review of RAW
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

RAW MUST HAVE DATING APP!

I recently downloaded this app because I’m in need of a special someone in my life. The app icon is cool itself. The whole profile start-up process is so inviting and friendly. The matching game is fun in itseld, cause all photos are recent. I’m so excited to continue to use this app and I’m so glad I came across this app.

Read full review of RAW
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

RAW Absolutely great

I just have one gripe about not being able to pay for premium instead of inviting people to the app as i understand y’all want a growing user base and the free premium for 3 invites is a great way to do that.

More dating apps could take a few pointers from y’all.

I feel as though it should be a option to pay instead of inviting cuz when you can only invite your family it make it a little awkward to do that

Read full review of RAW
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

RAW Only One Gripe

The App is overall a new experience. I’ve been having some interesting conversations. My only complaint is that I can’t filter the locations, and everyone lives so far. So if that becomes a feature in the future it will be well worth checking out.

Read full review of RAW
View 0 more photos
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

RAW Recommend

I love this app. I think that it is super easy to connect with people with these fresh photos you take. I like the questions you are able to answer and showcase on your profile. I honestly would recommend this app to anyone who is seeking a love interest.

Read full review of RAW
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

RAW The Concept is great, execution not so much

I was excited to try this app, but was shortly disappointed after spending some time using it. It didn’t take any of my preferences into consideration nor did it show anyone within a reasonable distance from me. I was getting matched with people from states away and I was shown people outside of my age range.

Read full review of RAW
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

RAW fun little thing

actually just like they market it, it's more of a show your unfiltered life thing, so if that's what you're looking for, you're good. i find the whole idea naive but in a good kind of way. maybe could be fun if you could share your playlists?

Read full review of RAW
View 0 more photos
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

RAW Simple and real

I've been using RAW dating app for a week now, and I appreciate its simplicity. It doesn't overwhelm with flashy features, it just focuses on essentials. I love doing photos on both cameras, it works so great and feels really fresh (ok, not REALLY fresh, ykwim, but fresh in dating)

Read full review of RAW
Hide full review

RAW Complaints 9

ComplaintsBoard
E
10:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RAW has left an official reply on this complaint.

RAW Waste of time

So the whole point of the app is the same as most other dating apps. Make a bio, post some info, and take pictures. This app encourages you to take apps daily which is great! DOWNSIDE is every one I have taken except for 1 has been declined or disapproved from being posted. No politics, religion, nudity, paraphernalia, drugs, or anything considered controversial, etc. Literally just pictures of my face. App: POST PICTURES SO PEOPLE GET TO KNOW YOU! App: your picture wasn’t approved and has been denied. Waste of time. No reason or anything saying why, just disapproved and told to take another, just for it to get disapproved and the cycle repeats.

Read full review of RAW
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
2:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RAW has left an official reply on this complaint.

RAW Cannot change my location after downloading on vacation

I recently downloaded raw back when I went in vacation to Florida but stopped using it when I got back into work. I opened it today to see I’m not able to change my location to Maryland. Now that I’m home I’m hoping to use it in my area but plan on deleting it if that’s not an option.

Read full review of RAW
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
F
2:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RAW has left an official reply on this complaint.

RAW what is this

why are you literally forced to take a live picture everyday in order to swipe? otherwise you can swipe at all? there should be options. Preference option also does not work at all. If your 18, you’ll still be seeing 25+ year olds no matter what you do

Read full review of RAW
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Is RAW Legit?

RAW earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: RAW stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights RAW's reputation as a trustworthy leader in their field. Customers can rely on RAW's services, assured they're dealing with a highly reputable and fully legitimate company.

RAW resolved 100% of 9 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

RAW has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of RAW's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Raw.app has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Raw.app has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up RAW and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Raw.app regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from RAW.

However ComplaintsBoard has detected that:

  • RAW protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to RAW. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RAW has left an official reply on this complaint.

RAW No log in

Had app for one day, went to open it today and it goes to the screen like I just downloaded it. No option to log in or recover account just to sign up again. I entered my number hoping it would pull my account but just says this number is already registered.

Read full review of RAW
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RAW has left an official reply on this complaint.

RAW Help!

Every time I post my daily pic the app deletes it and tells me I need to take another one when it’s a clear face pic of me, and it’s the same with my profile pics to it only lets me keep one pic on there when I try to add new ones that are also clear of myself.

Read full review of RAW
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RAW has left an official reply on this complaint.

RAW Poor Interface

One would assume the majority of people using this app would be using iPhones so having a hiccup on the very first setup screen that places the “continue” button where the default iPhone keyboard will cover it up thus forbidding any further action seems very short sighted.

Read full review of RAW
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RAW has left an official reply on this complaint.

RAW Bad

I have been a the app for a while when I like some people after so minute when I’m not on the app again before I can try login back I have to put another picture and after that I’m gonna see those people have like for like four times again still I don’t have any like that talk nor chat me

Read full review of RAW
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RAW has left an official reply on this complaint.

RAW Unusable due to technical issue

The app makes you take a new live pic every day in order to starry swiping.Immediately after I made my account go, I never got the chance to swipe at all because when I went to take my live pic, the screen goes black.. tried it do it a few times, tried redownloading the app, restarting my phone.. can’t take a pic so, can’t use the app

Read full review of RAW
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RAW has left an official reply on this complaint.

RAW Lame

This is lame. You have to share this app with three people in order to enable premium. Why can’t I just get premium without doing that? I went ahead and shared the app with three people and did not get the premium. Now I’m embarrassed because I didn’t even want to put my business out there to anyone just yet but I did for the sake of getting premi. LAME!

Read full review of RAW
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

About RAW

Screenshot RAW
RAW is a dynamic and innovative company that offers a range of services to businesses of all sizes. With a strong focus on technology and efficiency, RAW aims to streamline operations and drive growth for its clients.

At the core of RAW's offerings is their cutting-edge software platform, which provides businesses with powerful tools to manage and optimize their operations. From inventory management to customer relationship management, RAW's platform offers a comprehensive suite of solutions that can be tailored to meet the unique needs of each business.

In addition to their software platform, RAW also offers consulting services to help businesses identify areas for improvement and develop strategies for success. Their team of experienced consultants work closely with clients to understand their goals and challenges, and then provide actionable insights and recommendations.

What sets RAW apart is their commitment to staying ahead of the curve in terms of technology and industry trends. They continuously invest in research and development to ensure that their solutions are always at the forefront of innovation. This dedication to staying current allows RAW to provide their clients with the most effective and efficient tools available.

Whether you're a small startup or a large corporation, RAW has the expertise and resources to help your business thrive. Their comprehensive suite of services, combined with their commitment to innovation, make them a valuable partner for any business looking to optimize their operations and drive growth.
How to file a complaint about RAW?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with the RAW company. Make it specific and clear, such as "Incorrect RAW Product Shipment" or "RAW Customer Service Non-Responsive".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as the quality of RAW products or services, customer service interactions, delivery issues, or any discrepancies in billing or charges. Mention any transactions with the company, including dates, amounts, and what was promised versus what was delivered. Clearly describe the nature of the issue, including any communication with the company and their response or lack thereof. Explain the steps you took to resolve the problem and how the issue has personally affected you, such as inconvenience, financial loss, or emotional distress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or photographs. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with RAW. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or other forms of rectification.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is factual and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against RAW on ComplaintsBoard.com.

9. Post-Submission Actions: Keep track of any updates or responses to your complaint by regularly checking your account on ComplaintsBoard.com. Engage with any follow-ups or requests for additional information to support your case.

Overview of RAW complaint handling

RAW reviews first appeared on Complaints Board on Nov 22, 2023. The latest review Not terrible was posted on Nov 25, 2023. The latest complaint Waste of time was resolved on Nov 22, 2023. RAW has an average consumer rating of 5 stars from 23 reviews. RAW has resolved 9 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.8
3 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. RAW Contacts

  2. RAW emails
  3. RAW social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.