RAY'S BEAUTY & BARBER SHOP
Reviews and Complaints

I purchased Journal from Iraq by Deenie Laskey for $28.95 - the pages are falling out. Deenie is a friend of mine - she would be deeply disappointed! I purchased it through Amazon.com. Journal From Iraq: A Nurse's Story Laskey, Deenie Sold by: Amazon.com Services LLC Return eligible through Aug 31, 2020 $28.95

I had a book published by Covenant Books in March . The book was Soulmate and I have the sequel almost ready for publication, but I hesitate to use them. I paid a large amount of money for publication and they were very helpful. Now, that they have been paid, it is impossible to get a human on the phone. Every time I call, it goes straight to voice mail and never a return call. Once the book was published, they were never there to help, especially with the selling portion.

Hello, I have written two books "Oh God Please Fix This Mess" and "Earning Our Heavenly Wings" published by Covenant Books. Since the pandemic, I have not received any quarterly reports. I know for sure that I had sales on both books. I have spent a lot of money to get the books published and circulated. They have not held up to the attached contract. Please investigate why. I would like my money back. I emailed Denice H in regards to my sales and she stated she would look into it and never got back to me. I have left several messages with her and the company no one has responded. Thank you.

According to Covenant's agreement authors were to receive monthly reports. I received reports for the months of: October - December and January . Then again for July - December omitting reports for FEBRUARY, MARCH, APRIL, MAY AND JUNE . I have called, texted, etc. Covenant all to no avail. All I want to have happen is to receive the reports for the missing months. I would be more than happy to supply you with hard copies, verifying proof of the claims I'm making to substantiate this injustice, upon request, as it's hard to give you the true picture of this infraction otherwise. How Covenant receives an A+ rating beats me

I write on behalf of my life partner, John Doe, who after he signed the contract with Covenant to publish his book and paid all related fees, developed dementia, which is now severe. The initial contract was signed perhaps 2 1/2 years ago (he didn't keep good records and our finances are separate, but the press required an addition $95 payment some months ago because the 2 year period had elapsed, so let's say 26 months). The cost for publication was roughly $3500, which he paid in installments of $295 monthly over a year-long period, I believe. The issue is this. As clearly stated in Covenant's timeline, once the cover of the book is approved, it will take a short while for the books to be printed and sent out. The timeline reads: "Your printed books will arrive a few weeks after we receive your approval on the cover design." The cover design was approved in March; for a while, the timeline on the online contract read that the books would arrive in a few weeks. Twelve days ago, disturbed at the delay, I wrote Amber, my only contact person, and complained at the delay of over 3 months, all the more troubling because John's dementia is worsening steadily (I have made no secret of this), and it is imperative that he sees the book while he still knows what a book and while he is still alive. Amber wrote back that he should receive the books shortly and that the delay was probably due to shipping. Today, checking the on- line contract, I was horrified to note that the timeline has been set back further, with the books now supposedly just being printed. In response to my appeals for urgency so that John could enjoy the book he paid so much to have published, Amber made it clear that John's circumstances warranted no special treatment or haste from the press. I can understand the pressures of publishing. But to delay printing and issuing the book, as is now currently the case, is simply unconscionable.