The Scissorhands
Reviews and Complaints

Recently I went back to the Scissorhands at Holland drive to use up my remaining package of approx $150-200. I cannot really remember exactly how much is remaining as it has been a few years. So I went in and spoke to the manager, Ben, a stocky well dressed chap reeking of cigarette smoke. After checking, he tells me my remaining package value is only $77. And I am not allowed to use it to buy products or to cut hair. I can only use it for hair treatment. Fine, I say, what hair treatment do u have? He recommends me their signature "Nano" treatment which is very effective and costs $440. It will make your hair soft, bouncy and light as air. Oh my, I say, that is very costly. To that Ben says, it is very expensive yes, but will be cheaper if I sign a package. To which I replied, no more packages for me as I may not use them up so quickly. I would just like to finish using up my current package. He consults with his senior manager and furiously taps on his calculator, and shows it to me : $119. I just need to pay $119 for the Nano hair treatment package. Original price of $440. Wow, what an incredible bargain, right? How long will this Nano effect last me, I ask. Ben replies, approx 3 weeks. Excuse me? 3 weeks? Do u mean to say, that there are people out there who will visit a hair salon, in a HDB Shophouse, do a $400 hair treatment, only to have it last 3 weeks? If it is a posh hair spa, with Banyan Tree-esque facilities, where the equipment n staff are top notch, and the experience extremely relaxing and enjoyable, I can see why some people would pay. But in a HDB Shophouse with not so comfy chairs, dishonest looking staff and spartan interiors? Me thinks everyone should boycott this establishment! Needless to say I decided the forgo my package with them. This is the price I pay for being so gullible! Buyers beware!

Regret for not checking reviews before purchasing from groupon for this salon (The Scissorhands). I just went tody in Holland drive for my hair dye & spa treatment-- Had the worst experience as everyone of you. I arrive on my appointed schedule, yet they let me wait for 30min and seeing not much customer to begin with! They gave me tea with a cup that i saw unwashed lipstick on it! When a hairstylist finally came to my service, she couldnt speak proper english, good thing i can speak basic mandarin, hello am i in sg or china?
Now the lousy things begin, hairstylist started selling me abt their "natural non-chemical" hair dye product and keep on insisting that if i dont use this natural product (which i had to top up sgd68), they will use the CHEMICAL usual product that they have! I resisted to top up cos i've had those same kind of marketing offers before but atleast they never use this stupid CHEMICAL strategy to threat customers! I asked for my usual hair dye brands which are loreal or revlon, they say they dont have. What kind of salon doesnt offer these hair dye brands! And the hair spa thats included in my groupon voucher, they never gave me this treatment, according to them, they will just apply something to my hair to protect my hair from the hair dye! Their voucher indicated clearly that it's a Shiseido hair spa treatment! This salon are SCAMMERS!

PLEASE NEVER GO OR EVEN ATTEMPT TO GO TO THIS SALON. Im sure there are other better salons out there. And always check for reviews before buying ur vouchers.

Do not buy any deals voucher from any online website for perm or rebonding or any other services from scissorhands! They are scam!

I bought vouchers from groupon to do perming and when I reach they start to do scalps scans and start to psycho u that ur scalp is v bad and insist u do treatment. And when I refused, they start to say if I want to do perming I should upgrade to a.better lotion at a hundred over buck and when I turn it down they said they cannot do the service for me and ask me to pass the voucher to my relative instead.

Pls think twice when u buy voucher to do ur service there as u may end up wasting ur time and money. I called groupon up for a refund though.

I purchased a deal from Groupon for perm and hair treatment worth $48. The Boon Keng branch gave me the worst time in my life for today! They told me that they could not perm my hair coz it has underwent hair coloring. But they asked me to top up $120 so that they'll use a milder lotion and proceed with the perming. Crazy thing is when I booked for an appointment a month ago and told them I wanted a digi perm they didn't say anything about it and booked me a schedule instead. Don't go to this salon!waste of money and time!

I bought a groupon for hair perming at The Scissorhands. I went to their Holland branch. They asked me what kind of perm do I like. When I told them I want a regular perm, they insisted that they will do a digital perm. My hair has a bit of curls still from my previous perm. I was done in less than an hour and there were no change from my current curls! They told me the perm is done! They keep selling me some other treatments or services but I told them I don't have the budget for it. Do not go to this salon. They're not really providing the service that you paid for. I paid $48 for the groupon but just wasted my money on nothing.