Recovery Management Solutions
Reviews and Complaints

Ronald Coley was very efficient and professional assisting with my account. I was very pleased with the results of a successful payment solution, that was being paid off. Thank you for your assistance and excellent customer service skills.

Very thankful to have spoken with Lemoyne H in settling a dispute, he made me feel listened to and understood. Mr. H was very professional and thoughtful in handling everything. I appreciate his time and effort in helping me get to a resolution.

Kenneth M was really respectful. He related to my situation and he helped me resolve my problem. He was able to talk about personal experiences and was able to make you feel like he was human. Not a collecting robot or assertive toward the situation.

Called my phone 3 times today: 12:47pm, 12:52pm & 12:55pm = Did not leave a message. I work and cannot answer my phone and I find it ridiculous that you would call an individual that many times in a row and not at least leave a message as to why you are calling.

I am grateful to Erika Washington for taking the stress out of my life today. She was very knowledgeable and patient and very kind. I really appreciate what her and the company has done for me. I recommend this company to anyone who is in trouble with their finances

Carolyn M was awesome! She was not only professional in handling my account but she was kind and caring! I have never had such wonderful treatment in such a difficult situation. She is a God send! Thank you from the bottom of my heart! I would recommend her to anyone!

RMS./Renaya R was great! Ms. R helped me with my payment offer and accepted an lower offer I was able to afford. It was great working with Ms. R, she was patient and kind. She walked me through all the steps and addressed all my concerns. Excellent customer service!

I had a excellent experience with working with Ms. Charrie Eiland. She always stayed in touch to make sure I was doing fine. Very friendly a d always had kind words. If anyone come across Ms. Charrie you are going to enjoy appreciate her. She is the best trust me when I say this. Thank you Ms. Charrie

Maharishi J was compassionate to my predicament and was extremely professional and took care of my needs! We have a plan that will complete the repayment of my debt! I appreciate Lemoyne following up with the service Mr J gave me because customer service is always extremely important! Thank you

Charrie E was very professional and has excellent customer service experience. She was very friendly and worked hard to resolve all payment issues on my account. As a result, we agreed upon a successful payment solution that could be paid off in an efficient and timely manner. Thanks so much for your assistance, Charrie!

Lemoyne Hill was very patient and understanding with me today. He was willing to help me get the best deal for settling a debt that was just simply forgotten and was extremely understanding of my situation. Has very great speaking skills too, and a calm attitude. Really appreciated that I was able to call him directly and get this debt handled today!

Terry and Erika both were very helpful and understanding of my wife and myself current financial situation and were very friendly in finding a solution that we could work with to keep moving forward. most debt collection agencies are not so pleasant to work with, but at same time it is a job that someone has to do and im sure can be a hard one alot of times knowing people are on hard times. i thank them for being so understanding and working with what we could do.

If I ever have to deal with another bill collector again pray it's Charrie E! Life is hard enough and people struggle, but Charrie E is the Sweetest, Kindest, Caring, Understanding, Helpfull, with a Positive attitude that leaves you smiling before you even hang up the phone kind of person! She's the Best! I wish all bill collectors were like Charrie E, we need more kindness in this world! I live in Missouri, but I now have a Wonderful friend in New York! God bless you Charrie E keep up your great work!

I keep receiving threatening voicemails from someone stating they are from this company. I have no idea who this company is. They keep saying they have a time sensitive matter but do not say what it is about. They have also called my family members which they do not have my permission to do so.

I started receiving phone calls from RMS on January 15. I do not owe anything that I have been made aware of in writing via mail or email. I am unaware of anything that would have been sent to collections that is outstanding. They have called my personal cell, work cell, relatives and work place.

I got a call from two family members that this company was trying to reach me about an account I have that is in collections. I am unaware of any account that could possibly be in collections. They did not contact me at all and I tried calling them multiple times with no answer. This is very likely a fake collections company based on other reviews I've read.

This company left a message on my cell phone today. I have also been made aware that they have contacted some of my relatives. I have received no bills nor any communication in writing from this company of a debt owed. The calls need to stop. I will only pay a debt after i receive a bill in the mail and it is appropriately validated as is my entitlement under the Fair Debt Collection Act.

This company has reached out to family and friends attempting to locate me. They have most likely tried to call my employer as well. I have never received anything from them by mail, nor do I have any idea what this is in regards to. I want a cease and desist on calling and they can contact me by mail and provide actual viable information as to what they are trying to collect. Harassing me or people who may or may not know me is absolutely unacceptable.

This company has reached out to family and friends attempting to locate me. They have also placed a hard inquiry on my credit reports. I have never received anything from them by mail, nor do I have any idea what this is in regards to. I want a cease and desist on calling and they can contact me by mail and provide actual viable information as to what they are trying to collect. Harassing me or people who may or may not know me is absolutely unacceptable.

This collection agency has contacted several relatives and a previous employer without even first contacting me even though they had my cell number. They are calling with legal threats stating they will take legal action against me. They are in violation of debt collection laws by contacting people without contacting me first when they have my number. Also they threatened to take out a judgment against me. I even offered to settle for a smaller amount but the amount they are demanding. I simply do not have it. Unethical and I do not want to be contacted by this company again as well as any other third parties.

This business has been continuously calling past two weeks. Stating that there is an issue that needs to be resolved but wont say what, and is stating that they have sent letters in a harassing nature. But I have not received anything in the mail from this company. They have also been harassing relatives the past two weeks as well. This is absolutely uncalled for. I demand that RMS immediately puts a stop to any phone calls to myself, relatives, workplace, etc and removes those phone numbers from this list. I am willing to be in contact with RMS via mail ONLY, after they submit to me what this matter is about.

This business has been continuously calling past two weeks. Stating that there is an issue that needs to be resolved but wont say what, and is stating that they have sent letters in a harassing nature. But I have not received anything in the mail from this company. They have also been harassing relatives the past two weeks as well. This is absolutely uncalled for. I demand that RMS immediately puts a stop to any phone calls to myself, relatives, workplace, etc and removes those phone numbers from this list. I am willing to be in contact with RMS via email or mail ONLY, after they submit to me what this matter is about.

This business has been calling several family members in which I did not authorize. I do not have an account/contract with this company therefore it is illegal to try to collect any type of alleged debt. The person started there is an issue that needs to be resolved but wont say what, and is stating that they have sent letters in a harassing nature. I have not received anything in the mail from this company. This is absolutely uncalled for. I demand that RMS immediately puts a stop to any phone calls to myself, relatives, workplace, etc and removes those phone numbers from this list. I am willing to be in contact with RMS via email or mail ONLY, after they submit to me what this matter is about. I will be contacting my attorney general and the attorney general in anew York as well.

My family is Receiving calls from RMS a collection agency I think, which are calling everyone they can connect me with. They lied and told my nephew I put him down as a reference. My nephew is a felon, what is he referring for me? They do not identify who they are when calling my relatives. Only threaten them which in turn make my family respond in like manner. They are calling about 5 times a day and not leaving messages. This is a debt connected with my ex husband because they are using my former married name and not my name. They are not identifying themselves. I have never received nothing in writing. They use various numbers to try to trick me into answering the cell phone. I thought they had to identify themselves,. I feel they are in violation of the fair debt collecting act.

This collection agency has contacted several relatives and and my husbands business phone without even first contacting me even though they had my cell number. They are calling with legal threats stating they will take legal action against me. They are in violation of debt collection laws by contacting people without contacting me first when they have my number. Also they threatened to take out a judgment against me.. This debt was handled by another debt colletor in which i paid over $700 for. I have not received anything from them except phone call in which I can't take seriously but of so many scams that are out there! They could not give me the name of who gave them this debt and proceeded to give me a false number of a debt collector wish I called. Unethical and I do not want to be contacted by this company again as well as any other third parties.I am very leary of this debt collector and scams.

I received a call from someone named Brian W that works at this "RMS" from the number looking for my mother. I have other family members that have received calls from him too. The information he provided to me to verify that it was my mother calling was all FALSE. I AM NOT SURE WHAT *** SOURCE HE IS GETTING HIS INFORMATION FROM, BUT ONE THING I CAN SAY IS THAT MY MOTHER HAS NEVER HAD A *** BANK ACCOUNT AND HAS NEVER HEARD OF NO DAMN *** LOAN SERVICE. ALSO MY MOTHERS NAME IS NOT ***. MY MOTHER HAS NEVER RECEIVED A CALL FROM THIS COMPANY AT ALL, BUT HOW IRONICALLY EVERY NUMBER THEY HAVE ON FILE IS OF A FAMILY MEMBER OF HERS. WHEN I CALLED THIS FRAUD BRIAN W OUT ON HIS LIES, ALL HE COULD SAY IS THAT IS HOW COLLECTIONS WORKS. WELL NEWS FLASH SIR, THAT IS PURE ***. STOP HARASSING US WITH YOUR DAMN SCAM OF A COMPANY. SAD THAT YOU GUYS HAVE TO PAY THE ComplaintsBoard.com JUST TO HAVE AN 'A' RATING. YOU GUYS LOVE SCAMMING THE ELDERLY? ELDERLY ABUSE YOU *** WAGONS.