Rejuvenation’s earns a 1.7-star rating from 3 reviews, showing that the majority of home improvement enthusiasts are dissatisfied with their purchases.
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Garbage
No ability to write or read reviews on the website, and they have disabled allowing any users to post on their Facebook page since 2017. You wonder why? Well, I know why. They shipped me the wrong product. What's worse is that they are incredibly overpriced. It's overpriced garbage. STAY AWAY.
9 x 12 wool rug
Delivery was promised in 2 months. I ordered it in December and didn't receive it until late March. They kept sending me emails saying that the rug was delayed a month. It was delayed twice. Customer service lied and said I would get it in Feb. But I didn't get it until March. Plus the rug is awful quality. Really thin. It's pretty but the quality is so dismal that I don't think it would hold up for any substantial length of time. Nothing like the quality of rugs you could purchase 30 years ago. And it wasn't inexpensive. $3000 for a 9 x 12. Disappointed with the quality but it is a pretty design.
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Pros
- High-quality craftsmanship
- Vintage & modern designs
- Customizable lighting options
- Eco-friendly product range
- Exceptional customer service
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Cons
- Premium pricing limits accessibility
- Limited international shipping options
- Narrow product style range
- Competitors offer more tech integration
Rejuvenation Complaints 1
Worst Purchase Experience
I purchased the Putman Classic Lever Exterior Door Hardware Tube Latch Set (item C7750) from Rejuvenation in the fall of 2020. In November, I hired a professional locksmith to install it for me. During the installation, he encountered an issue and called Rejuvenation where he was informed I had purchased the wrong product - they said when I purchased the left-handed indoor pull, I should have purchased the right-handed version (despite the fact that my inner door was hinged on the left). We waited until the new set was delivered and had another locksmith come out to install it. This time we realised the set they sent was not exactly what I'd ordered the first time - the inner piece was the wrong finish. Despite that fact, we installed the piece and it seemed to work for a few weeks until the inner latch stopped connecting with the screw - no matter what we do, the latch just slides over the screw and makes our front door completely unusable from the inside of our house. When I reached out to Rejuvenation about the matter, they were initially skeptical that there was actually a problem. When I described the issue in more detail and sent a picture of our inner door, they admitted I sounded like a product defect and confirmed that I did in fact need a left-handed pull (what I originally ordered). They indicated they would send me a replacement, and although the experience had already been pretty awful by that point, I was grateful for the replacement. However, I was just notified that I won't get the replacement for another month so it will be weeks of being unable to use my front door. After this experience, I will never purchase from or recommend Rejuvenation again. This has been the absolute worst purchase experience I've ever had.
Is Rejuvenation Legit?
Rejuvenation earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
About Rejuvenation
**Guide for Filing a Complaint Against Rejuvenation on ComplaintsBoard.com:**
1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Rejuvenation in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Rejuvenation.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve it, company's response, and personal impact.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to assist you effectively in filing a complaint against Rejuvenation on ComplaintsBoard.com.
Overview of Rejuvenation complaint handling
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Rejuvenation Contacts
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Rejuvenation phone numbers+1 (503) 416-2812+1 (503) 416-2812Click up if you have successfully reached Rejuvenation by calling +1 (503) 416-2812 phone number 0 0 users reported that they have successfully reached Rejuvenation by calling +1 (503) 416-2812 phone number Click down if you have unsuccessfully reached Rejuvenation by calling +1 (503) 416-2812 phone number 0 0 users reported that they have UNsuccessfully reached Rejuvenation by calling +1 (503) 416-2812 phone numberPublic Relations Manager+1 (888) 401-1900+1 (888) 401-1900Click up if you have successfully reached Rejuvenation by calling +1 (888) 401-1900 phone number 0 0 users reported that they have successfully reached Rejuvenation by calling +1 (888) 401-1900 phone number Click down if you have unsuccessfully reached Rejuvenation by calling +1 (888) 401-1900 phone number 0 0 users reported that they have UNsuccessfully reached Rejuvenation by calling +1 (888) 401-1900 phone number
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Rejuvenation emailscustomerservice@rejuvenation.com90%Confidence score: 90%Supportedina@rejuvenation.com85%Confidence score: 85%houston@rejuvenation.com82%Confidence score: 82%tradesales@rejuvenation.com81%Confidence score: 81%Sales
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Rejuvenation social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 30, 2025





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