so much for breathing easy with Reliant home comfort. I had one of your reliant Advisors. Jonathan Cartmill from Kingston come to my home to get quote on new furnace and heat pumps and set up appointment for green homes assessment for maximum rebate in Ontario. signed the agreement after he went through a few tries on his computer that were not the financing 0 % interest rate on purchase or rental he said they were, the furnace was installed the next day, the heat pump has been sitting in a box in the basement and the humidifier is not hooked into the water supply yet for a week. I contacted Joan a few times to find out about thew the assessment was to take place. he finally called back this morning and said he forgot to send request to have the home evaluation appointment setup before pump was installed. On the 3rd of Nov after the furnace was installed I emailed Jonathan that I needed a hard copy of my signed agreement contract with a payment scheduled still haven't received. have texted him on when the energy assessment was to take place and he said he forgot to send it. not happy with his service and wondering how many transactions were applied to my PC master card through the multiple attempts to set up different payment options and rentals agreements that were not the 0 % interst terms he said they were. Nat a happy costomer Girolamo Gucciard 32 Napier st Napanee ont. [protected].