LoanFinder reviews and complaints

Capitec: debit order - r395.00 from savings account; ref loanfinder3496214-lfsa - 181031naedo dr 1; avail r2878.33; 31-oct. call [protected]... im so unhappy coz it's unfair too just debit money without my consent and I did say i'm not interested for this loan but they still deduct money from my bank account when I did not evens give my details of my bank account

I am a single mother with 2 small children just about getting by on a daily basis financially.
I came to my attention that money has been going missing from my account.
On investigating this further it was discovered that Loan Finder having been taking £30 per month out of my account without my permission.
I want this money back as i cannot keep letting them get away with this.
Christmas is coming and i need that money back immediatly for my children

I don't normally come on to sites like these but in searching through some posts, I came across several for Loanfinder which did not put it in the best light. To be honest, I was a bit surprised as I have used them before and never had any issues. I wonder if people are getting LOANFINDER confused with LOAN-CENTRE (and their dodgy Cornish Collections arm). Loanfinder's customer service has been great and the 'answer centre' on their page makes getting questions answered easy. Don't get me wrong, if I don't have to use a broker then I will not, but if i had to (and I have in the past), Loanfinder are the best of a bad bunch.

Please note: THIS IS A WARNING TO EVERYONE LOOKING FOR A LOAN!
DO NOT GO TO LOANFINDER UK, OR PAYMENT GUARD!
THEY WILL RIP YOU OFF!
My Partner went all out looking for a loan, and LOANFINDER said they would help him WITHOUT charging him any fees!
I have proof via his bank statements that they took money out of his account WITHOUT his, permission!I have since found out that PAYMENT GUARD and F L M Guarantor Loans are all the same company!
Please people be very careful, and do research the company first!

Loanfinder.co.uk

I signed up with them to help me find a loan and no loan had been offered yet they have taken £29.95 out of my account! Robbing ###. Dont trust them. Plus their website is hard to follow, saying they will fill in forms for you which they do but you never hear anything from back from companies you apply to!

I was considerig taking out a loan with this company however didn't go through with it. They went and took money from my account anyway without even giving me a loan! I was making payments for a loan I didn't even take out. When I rang tehm, after over an hour of waiting, the woman gave me an email address to contact and said i'd get a refund-the email address was invalid. So i went on the website and found an alternative address and emailed them. I still haven't heard anything after 3 days. Will have to try and ring them tomorrow. How could they take money out of my account when UI didn't even take out a loan?

Hi everyone,

I have read through all the comments made about this company and share both your annoyance and also the financial loss through using this company.

I too decided that I wanted to take up a payday loan. The adverts for these companies on TV made it look so easy and I wanted to book a holiday before I got paid in order to secure the good deal I had found.

I am not a single mother or a pensioner and I earn very good money working in the City, London. I simply thought that this was an interesting concept and would save me having to put it on my credit card or dip into my savings. This was my first mistake. My second mistake was to apply online through www.loanfinder.co.uk.

I can't exactly remember how I ended up on their site, but I'm pretty sure I did not originally apply for a loan through them. I can only assume that when applying with one company, they simply redirected me to Loanfinder who could then carry on the application.

Like most of you, I filled in the requested information - including bank details because I believed this was needed to firstly pay the money into my account, and then secondly take the fee for the service once the loan was repaid. They even ask when my payday is in order to make sure that the funds would be available to withdraw.

Looking at their website again, it does say that they charge a fee, however this is after they have arranged a loan on my behalf, and would be taken a month after they have done this for me.

They phoned almost immediately and started to ask more questions. They said that they had found a partner who could give me the loan (a paltry £250 and not exactly a fortune) and that in order to progress, I would have to pay the fee and then take up their loan offer. At this point I realised that they wanted to me to pay a fee which was on top of any fee I would have to pay for the short term loan. At this juncture I decided that I would not take up their offer and asked that we terminate our relations and that all of my personal information was removed from their systems.

They assured me that this would be done, and I believed that this was the end of the matter. I have since checked my online bank account to find that £29.78 has been deducted from my account and that a direct debit has been set up between myself and this company.

When I phoned they said that this was because I had agreed to a loan they had found and that this was their fee. This would be fine if I had taken up the loan. But I did not. The girl I spoke with today tried to argue her point, but finally said that I could write to their head office and request a refund. This would be processed, minus a £5 administration fee.

I sent this today and await a response. I have an ace up my sleeve, which is that I recorded our initial telephone conversation and all subsequent calls. If I do not get the refund in full (and without deductions) I will be taking the matter forward to the police as this is criminal activity. Further more, I asked for all my details to be deleted from their system (which hasn't been done) and so therefore they are in breech of the data protection act as well.

My advice to anyone out there about to use this company: Don't. Come and see me- i'll give you a loan out of my own pocket rather than see anyone else get ripped off by this unscrupulous company. If for any reason you are already using their services, or anyone similar - record all calls. This will help you not only get a refund but ultimately help to serve these companies with unlimited fines and possible jail terms for the company execs.

I hope my experience will serve as a reminder that there are still companies out there who do not give a damn who they hurt or what their reputation is. I honestly can't see how anyone who works for them can go home with a clear concience at night.

Regards

Andy

I am on my own and needed some help, I filled a online application, I have not managed to get a loan, however I went to draw some money out of my account, but found I could not. Looked into why and found that £67.47 was taken out of my account. Now I have no money to get to work and hardly any food in cupboard. I need help to get this money returned please.