Mobilecom reviews and complaints

The mobileshack is complete fraud gang of salesman.
They did the same to me with overbilling and unnecessary charge to the credit card.
But I don't think that this is the right venue to burst your complaint.
Please hit on 311 or DAE and they'll be taken to task.
Mobile shack is a bunch of F*****s

I was hesitant about purchasing a lens at this shop, however the salesman told me twice "if you don't like it, I will give you a 3 day money back guarantee". The next day I went to return the lens as it wasn't what I wanted. He then went on to say it was an exchange only, and he never said the words "money back". I got got vocal and started telling shoppers that the guy had lied to me and they should think about not buying from this shop. At that point I got heavied out the door by some of the other staff in the shop. Totally ripped off by this company. Attached is a photo of the guy that blatantly lied to me.

I fully agree with all complaints about MOBILESHACK. I was first time in NY and bought an IPhone6, the buggers repeatidy told me the price tag of $500 but cheaters authorized my credit card for $799, luckily I saw the final slip before leaving the shop and ask them to justify such a price difference. They had no logical reasoning, they are just cheaters and fraud and I am surprised that they are able to continue their business in such a main street of NYC, I am traveled across the world and never had such a pathetic experience in any city or country.
In addition they promised me that my Apple warranty will be activated within few hours, but 3 months have passed and I have requested one of my local friend to do the constant followup with them, but they keep on promising and warranty is not activated.
ADVISE TO KEEP AWAY FROM THIS SHOP AND INFORM OTHERS. (Asif from India)

I was walking in Fashion Avenue in New York when I saw an advertising about the iphone. Was at MOBILESHACK. They said that the had iphone 5S for US$ 359. But, when I tried to pay, they charge me US$ 531. Afther I complain, they gave to me some amenities, without any cashback. Now, afther one week the iphone stop working, so, went in an apple store in my country and they told me that the iphone is a second hand iphone and the MOBILESHACK didnt have any power to sell the iphone. Now, i am with an iphone without working and without an warrant from apple. TAKE CARE, DO NOT BELIEVE IN THIS STORE.

now uses the store name
BESTBUY WIRELESS

Now They are BestBuy Wireless!

unfortunately, I have been cheated by mobilecom. I am very confused, How they can do it in new york? It is not slum, it is middle of the new york. How can be exist ? Where is the USA laws.
I am living in Turkey, nobody can do it in here. Our laws much better than usa.
I went mobilecom store with my parents. My 60 year old father almost heart attack. I call the police . Police offecer told me that this store is big liar. Also he said, they take report from turists regularly.
But, he said, it is not police job, you need to go court.
How I can apply court, I was leave from usa a couple hours later.
I want to write report every where? Please help me, what I can do

Yes i was cheated as well! Bought a sim caed but they didn give me the epin no for the credit activation. They told me my simcard is activated and that i would have unlimited internet access. Well i only found out from tmobile helpline that my card is activated but NO CREDIT and i need the epin no they DIDNT PROVIDE TO ME! I made a complain with dept of consumer affairs and i hope everyone here does it too. Sigh.

stole my backpack near this shop, with credit card and my document, make the complaint, when I receive a summary of my card had made ​​a purchase at this store for $ 800, falsified my signature and had to wait two months and fill forms in my bank to reintegrate me the money, I read in another post several comments from people scammed with your credit card at this store, they should shut it down.

Agree with them they charge twice i bought i pad 2 $299 and 2 year guarantee but they charge $433 and $ 290 and then sales person said i get return but it is already 40 days ago i bought it
But still money wasn't return ! I called them one sales man said 2 years warranty is $199
They never said about to me and apple 2 year warranty is $99
As i found on apple site
Anyway i am trying to reach them if they keep ignored my phone
I will sue them BBB and small
Money court .

Even they cheated me Sold me iPhone 3gs for 739$.

If you need any information and want to file a case against Mobilecom then please let me know. You guys can contact me via facebook - http://www.facebook.com/manoj.gju.it and Join the group http://www.facebook.com/groups/440886429269108/ so that we can join together and teach them a lesson.

Regards,
Manoj Kumar

did you take an action ?

did you take any actions ? i will join you !i am a french tourist and they sold me an locked iphone for an unlicked one. I can not use it...

they fooled my two friends just now, cheat her iphone 3gs by 3g, sold free apply application for 34/each x 6 each phone, fake upgrade, warranty etc. ripped off apprx $1700 for two 3g iphone. they are big cheaters, liars, they rip you off. i can not belive there is such a store can do business in heart of time square in NYC. they not only deceive people, but also hurt tourism for NYC. i will take all actions i can to fight with them

Mobilecom (566 Fashion Av, NY) is a BIG CHEATER and ROBBER. I also bought 2 iphone (3GS-$350 and iphone 4-$500), but I ended up by paying $1400.00. These buggers told that they charged me $350 for itune credit (which has no credit in fact). There are 2 guys both are BIG LIAR. I would request everyone to just away from these people. They argued and fought with me for 30 minutes. Can't believe such things are possible and happening in heart of times square. I heard that these people looted many more people like this, and no action has been taken against them.

Sir, you are a thief!
22/12 last one I asked you confidently to sell me a mini IPad Rétina 16GB. The article was packed and you assured me that it was good a mini IPad Rétina. I thus paid cash adds it hat you protest me that is 458 dollars with taxes. Now it turns out that this article is not at all a mini IPad Rétina but a simple mini IPad. This article costs only 299 dollars without taxes and you knew well it. You thus have to make an excessive use of my confidence and that I was a simple French tourist. It is a real shame and I do not think that you are very proud in the morning by looking at you in the mirror.
I thus wait for the repaymenT of the difference as soon as possible at my address, otherwise I shall be obliged to inform about it the authorities and the mayor of Newyork so that they know how you are dishonest with the tourists.

Mobilecom company staff ( Times Square branch) are thieves who are openly robbing people right under the nose of the police. We all are gullible people and soft targets. Despite of lodging complaints with several authorities it is shocking that no action has been taken so far to bring them to book. We can only say that you should be careful and the most you can do to spread message to as many people as possible about their nefarious activities. I would strongly urge all those who are responsible to maintain law and order in US to take serious note and take strong action against these culprits.

They cheated me, i bought phone and i thaught that the pricce is 300, but in finally they told me that the price is +more 300, so i said that i dont wanna buy this phone, but they already charged me 300 from my account, he told me OK, i gonna return you this money back, but it will take about 10 days, after 10 days im unfortunately in my country in europe and i still havn't get my money back. I mad, and i dont know what to do.

Unfortunately there is no email id of this co. However their phone no. is [protected]

have you been re credit with your cash ?
did somebody know how to reach them ? by phone ? by email ?

they took my credit card behind a box and apparently took a photocopy of it.Later they charged 460$ in the name of walmart, arlington, tx

I bought blackberry 9810 torch for India too.They said they would unlock it and give an 8gb card for free, the price was 450$ then they added 50$ for tax and 50$ for 'release pin' and later when i checked the bank statement they even charged 460$ with the name of walmart arlington, tx wen i never went to walmart texas.There were 2 guys, one called himself abdul and the other gary both are BIG CHEATERS n they are proffesionals at robbing people off.

I bought a blackberry 9700 for India. They said they would unlock it and also add 8 gb card. When I started it here in India it only worked for 2 hours and went dud. I dont know what to do.PS

Mobilecom (Fashion Ave NY) is a BIG CHEATER and FRAUD . I also bought 2 iphone (3GS-$350 and iphone 4-$500), but I ended up by paying $1400.00. These buggers told that they charged me $350 for itune credit. There are 2 guys both are BIG LIAR. I would request everyone to just away from these people. They argued with me for 30 minutes and almost came to fight. They are simply looting people around times square.

He is a thief

Yes..They are big cheaters and robbers.. I went there to buy 2 iphones and they charged extra $400 on my credit card (for itunes, which has 0 credit). Confrontation went for almost one hour. I can't believe someone can do like this in heart of times square. I guess we should take some action to stop them to rob more people.

He is the biggest cheater

don't buy anything from here