Revlon
Reviews and Complaints

Yes I had purchased # 10 and had an awfully bad reaction to your haircolor.. I did it on a Friday afternoon for a date I had that night did everything I was supposed to do . I HAVE BEEN USING YOUR COLOR MONTHLY FOR ALMOST 15 YEARS ...Anyway within 3 hours of coloring my head started itching bad I immediately went and shampooed my hair and blowdryed as usual. Didn't think much of it . By morning time I woke up and the swelling set in, I was kinda freaking out it started in my forehead almost Frankenstein looking by 2 that afternoon my Face and eyes were so swollen and disfigured .. I went to the emergency room and there they kept me for observation and then sent me home with some pills Prednisone.. ( It also burned my head and neck and behind my ears. As it still kept oozing yellowish stuff from my scalp and then harden like I have never seen before) They didnt kick in for at least 2 days and not by much. I lost some hair in patches smaller than a dime, it took nearly a week for all the swelling to suffice .. Please can someone contact me about this issue I do have pictures and hospital papers for proof .. my number is [protected]
Thank you, Sabrina Hales

I purchased 812 and 713 color cream from adore beauty website who claim they sell genuine products and I was assured by a sales rep at Adore that it was genuine revlon product.
A few months back I put the 812 in my hair and. It turned my hair red and rinsed out green. Today I thought maybe I'll try the 713 as I thought maybe it will be better- it's not! It was red and rinsed green again. Fortunately I rinsed it straight as I saw it, on application, so it didn't stain my hair.
I would like to forward the rest of this color to you as it may need more investigation? I really don't think it's fair that things like this get sold to people

Revlon has a serious customer service problem in South Africa. Their products are not supported by local SA customer staff. You phone [protected] and the extention are either busy, not working, engaged or no answer. When you do get through you speak to a person in USA whom never returns your call or email you submitted 4 times just to repeat the same process with another person a day or 2 later. Again no feedback, resolution or any customer support. Revlon please take your products from the SA market and sell them only in the USA where you could try to support people. In SA you are a total customer service disaster.

Hello,

Twice now I have purchased your hair color in hopes of going from a very light almost blond to a true blonde. With the first color it turned my hair almost orange. 5 months later I color my hair again hoping for a better outcome and my hair stayed the same color with a few indicators of blonde here and there and noticed that a good bit of my hair was coming out with shampooing. Needless to say im not very happy and my hair is still not the color id like it to be plus missing some. Please help me!

pencil eyeliner that you have to sharpen... the last 8 eyeliners that I have bought have been faulty. I buy them at Target Superstore in Rochester, MN. When I try to sharpen them they get all clogged in the sharpener and break off. Very frustrating as this is the only eyeliner I like to use. I use the very black/black. I have decided to try and different brand.

I have purchased 3 of these eyeliners in the past 2 weeks.. Everytime i use these it breaks off
I can't afford to buy eyeliner everyday...is there something wrong with the product lately? I have used this eyeliner for over a year now and have not had this problem before. I would barely touch it to my eye area n it would break off making it impossible to put the eyeliner on

I bought two Revlon color stay eyeliners at the same time. One black and one black Violette. I use them both together always every day. I use 2-3 more black and use the Violette as a little highlight. Yet the Violette has been gone for a month so far and my black is still going strong. Why such the difference in length that you can't see when you buy it. I paid the same price and would have expected the black to be gone way before the Violette. Are they supposed to be the same length? I thought I would use at least 2 black before the Violette ran out at least. Please explain why such a big difference. Thank you for your help in this matter.

My wife was curling her hair with this curling iron before work all of sudden I saw a flash an she screamed. The wire going into the curling iron sparked by the base were it goes into the iron. She was very afraid. I looked at the iron and the wires appeared to be burnt. Thank god she's ok. Will purchase another curling iron but wanted to let revlon know how dangerous this is. Thanks

My recent purchase of Mitchum Deodorant is the worse stuff I have ever used. I miss the old kind that is unscented. This has a powder fresh scent that stinks worse than a out house. It is all you can smell. i have stop using it. Why do you people always feel a need to fix what isn't broken. I have used the product for as long as I can remember. At least 30 years. I paid nearly five dollars for this stinky mess due to health reasons they will not take it back. Sell this crap to someone who wants to bath in this stinky stuff.
Very bad scent Powder Fresh.

I recently went to our local Walgreens and purchased my usual lip liner which is Revlon Color Stay in Nude. This was a new shade for me. I normally use raisin but thought to go lighter for the summer. Unfortunately I just immediately opened the package and tossed it with my receipt and just proceeded to put it in my makeup bag. When I went to use it I realized it was old from the smell and could not return it as i had already tossed the packaging and receipt. Being in the cosmetic field for years, I do know what an old lipstick and/or lipstick should not smell like. I would appreciate if you could please replace this in nude.

I was happy to see that you have come out with some new colors because the lip liner is fantastic. Hopefully they will be carried in our local stores.

Barbara Stahl
70 Lime Kiln Road, Apt. 1C
Tuckahoe, NY 10707
[protected]

5/4/2018

To Whom It May Concern:

I am pretty upset, as you can see in the photos that my eyelashes were partially ripped off by one of your eyelash curlers. I am not sure how this is even possible, but I think this is a concern for females using this product. I am hopeful that my eyelashes will grow back. I don't really know what you can do for me, as a new product will not fix the concern. I am not happy though and will not be buying a product like this from your company ever again. My friends were also shocked and concerned.

Sincerely,
Jessica Klett

Hi
I recently boughy my husband the new mitchum triple odor defense. The product works awesome but there is a problem with the twist roll up thing as it does not want to roll the invisible solid antiperspirant up or down.
This seems to be a defect on the packing. Please advice on what to do as it has only been used a few times.

Shaaiesta James
[protected]
shaaiesta.[protected]@gmail.com

I bought Revlon color silk hair dye like I usually do, but this time the bottle that holds the color looked like it had been tampered with because it looked stained. I did not use it and plan to return it to the store but then I thought it's not really their fault. The package did not seem to be tampered with. Just the bottle inside. I have been happy with this product because it is a good value and it works just as well as the other brands. I love that it is ammonia free. I still plan to continue to buy this product, but hope I don't see this issue happened again or I may have to switch brands. I appreciate that your company makes affordable products. Thank you for your time in this matter.
Sincerely,
Diane Seulean

I am disgusted with this product I had natural blonde hair in great condition I used the Colorsilk 48 Burgundy 130 mL and it's damaged my hair terribly and it's a totally different colour it's dark brown damaged and dry it's terrible. I would like to know what you are going to do to rectify this problem.
It looks terrible and feels awful I followed all instructions correctly and I'm so upset with the outcome. I would like to know what you are going to do about it

Have been using this eyeliner for a few years and the last 6 or 7 liners have some kind of defect. The liner will not go on without going back and forth several times. Also the tips break easily with just gentle pressure being applied.
Very disappointing since I always liked this brand.
The last 6 or 7 liners I've had to throw away since they do NOT apply correctly...at $6-$7 for each, I'm going to have to try a different brand, since the problem has not been fixed.

Pics attached. Revlon changed it's blush case to a larger size with a mirror which was a nice change. I have a favorite shade, 018 - Orchid Charm. I bought the new designed case and the blush broke into many pieces. I thought maybe it was my fault - I had it in my purse - so a bought a second one. This time I didn't travel with it and the blush broke in to many pieces once again. It's unusable and also the blush got all over makeup and makeup bag. I am disappointed because I really liked the color and, in the past the product. I wanted you to know that there's a problem with your new case design or actual product. Very disappointing.

I don't recall how long ago I purchased the revlon 1875w hair dryer, model #rv544, but I do remember that it was purchased as a replacement. The one replaced was another, similar revlon 1875 hair dryer, which had a "comfort grip" that became sticky after only a very short time. (I will never buy any hair tool with any "comfort grip" again!)

The newer one, model # rv544, has been losing chips off of the silver paint finish for at least a couple of years now, which comes off all over my hands and blows into my hair! It falls off onto the floor too, and my puppy is constantly trying to eat the silver paint off of the floor, which is extremely dangerous! I finally took a big nail file to it and removed all of the paint.

To say the least, I will never purchase another product from revlon as all have proved inferior and a waste of my hard earned money! Also, the hair dryer states "made in china" and it's been widely known for many years now that china produces cheap products, with lead paint!

"lead paint hazards have scarcely been known in the u. S. For decades, except in one way - chinese imports. They are routinely found..."
(source:
April 2017
http://www.wnd.com/2017/04/china-trade-not-just-unfair-but-wholly-unsafe/amp/)

China continues to use lead paint despite agreements with the usa! There has been a high incidence rate of lead poisoning, especially in children from use of lead paint in toys from china for a minimum of 30 years!

It is unconscionable for any u. S. Company or distributor to sell any product from china that contains any paint at all!

If my dog becomes ill or, god help us, dies from this there will be a lawsuit, which very likely will be a class action against revlon!

In short, stop & desist! Do not make any products with the so called "comfort grip," etc., and do not allow any product from china with paint!

I tried attching photos, but they will not upload to this site!

I expect an immediate response!

January 018

I recently purchased both of these eye makeups as I have often used and been satisfied with Revlon products. I am, however, very disappointed in these. I like that the pencil is soft and easy to apply. But, they both break off VERY easily and I have thus gotten minimal use out of each. I know, you are thinking, "Don't push so hard" when you apply them. I assure you, I have been VERY gentle when using both but, no matter how lightly I press the pencils, they break off. I am just now noticing, that the remaining pencil lead just fell out of the pencil holder so I will be tossing both of them after only a few applications. Thought you should know as I think these products need to "go back to the drawing board" as they say. Thank you in advance for listening.

Sharon Speights
[protected]@adelphia.net

My hair was blonde and I decided to go for burgundy so I bought the Revlon Permanent hair dye gel Deep Burgundy color and when i dyed my hair is turned brown. Not one hint of burgundy ALL BROWN. My hair was brown before the blonde and it really upset me because I did not want to go back to brown. The color was not what I was expecting at all. It looked nothing like the color that was on the box.

To Whom It May Concern,

Hello, my name is Michele Flynn. I recently purchased 2 of the above hair dyes at Rite Aide in Howard Beach Queens, NY. That night I opened the box to start and there were no plastic gloves in the box. There was a sheet cut out flat piece attached to the directions page. I then opened the second box because I truly needed my roots dyed that night (had a party the next day) and again same thing. In all of my years of using Revlon products this has never happened and I truly will continue to use all of your products. product#[protected].

Can u please send me out some extra gloves.

Michele Flynn
88-25 155th Street, Apt 1E
Howard Beach, NY 11414

Your prompt attention to this matter would be greatly appreciated.

Thank You and Best Regards,
Michele Flynn