Riot Games review: Urgent: visa credit card unauthorized transactions - immediate attention required

Dear Riot Game Dublin IE Team,

I hope this email finds you well. I am writing to you regarding some unauthorized transactions that occurred on my Visa credit card on January 20th. I recently discovered that my card has been charged with five different transactions, totaling 100 euros, on your website. To my utter surprise, I have no knowledge or record of these transactions, and I can only identify them by their transaction descriptions, which all start with "Riot*," followed by a unique transaction reference number, and ending with "Dublin IE."

I conducted an online search to learn more about your website and found your email address. I would like to bring to your attention that my Visa card is issued in China, and I sincerely request your immediate assistance in suspending the delivery of any goods associated with these transactions, closing the transactions, and initiating a refund process for the total amount of 100 euros.

I have attached a detailed breakdown of the five unauthorized transactions for your reference. This situation has left me deeply concerned, as my card is still in my possession, and no one should have been able to make these charges without my consent or knowledge. This incident is quite alarming, and I am counting on your support to help me recover these funds and provide me with more specific information regarding these transactions.

To summarize, my primary requests are as follows:

1. Suspend the delivery of any goods related to these transactions.

2. Close the unauthorized transactions immediately.

3. Initiate the refund process for the total amount of 100 euros.

I kindly ask for your prompt response and assistance in resolving this matter. Your cooperation in helping me recover these funds and providing clarification on these transactions is greatly appreciated.

Thank you for your attention to this urgent matter. I look forward to your prompt response.

Sincerely,

Yige YANG

Visa credit card last number: 5987（ date: January 20th）

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