King.com
Reviews and Complaints

Today, my screen froze as I was playing candy crush saga (around level 252)

& the message said that they would restart my computer. Ok, yes they did restart my computer but, when I turned it back on... All my games were deleted and now it starts on level 1! What the heck? I already started over once due to my computer being hacked. Who is responsible for wiping out all my game information & who is going to fix it? Who & when?

Every once in a while, I do make purchases for boosters on Candy Crush Saga. However, I started noticing charges come through that I knowingly did not purchase. As if, King, adds a few extra like I won't notice. This is the 3rd time it has happened where I am 100% sure I did not make the purchase. If it's happening to me, it's happening to others. This could be intentional fraud of millions and needs to be addressed.

Hi Candy crush sag team,

This is to inform you that I had completed a 2555 level with excellent performance (1st position) however, I didn't get 45 gold and made downgrade how is it so?Therefore, I would like to rrequest you to place your intervention on this system error and provide eligiable golds as reward point.

User: Ramchandra Khatri (Facebook)

Email address: [protected]@gmail.com

If anything is required to rectify this issue, pleaee email revert with above mentioned address.

I am currently on level 7901 on Candy Crush Saga as of today. The email address for my Candy Crush Saga account is [protected]@gmail.com. I had 497 colour bombs, 114 striped and wrapped, 1014 coconut wheels, 26 free switch hands, 20 lollipop hammers, 101 jelly fish, 100 lucky candy, and 9 UFO's in my inventory. They were all there yesterday when I played Candy Crush. But when I opened my account today, I discovered that all the boosters in my inventory were gone.

I have sent two previous messages regarding a double payment of $19.99 on 9/21/23, at approximately 11:30 pm. I received an email on 9/25 acknowledging the message. I am almost out of gold bars, and I will not buy any more until I receive my refund of $19.99. If you look at my history, you will see that I have been playing farm heroes saga for quite some time, and I have been making purchases throughout this time. I enjoy playing farm heroes, but I cannot afford for you to make double payment, then ignore my pleas fo a refund. Thank you.

I refuse to play your candy crush any if you don't take that temu ad off. That is completely ridiculous playing over and over again! That's adding to bonuses and every other thing you cheat me and other people out. I think there needs to be a serious investigation into your company. Your all out for the money and I will refuse to give you dime or anymore of my time ! I hope you can do better in the future!

Your game app became platform for criminals/cheaters/fraudulents. During play, seen fraudulent advt. Of shopzee.co/shopzee45/super sttore regarding progressive spects.

Ordered for 1+1free progressive spects @995.

On 13.7.2023 recd. 1spect of road end quality.

You are receiving money from shopzee.co/shopzee45 for 1000 advt per day & having business contracts & details. Pl. Provide details for filing police complaint. You are requested to discontinue/ban the above mentioned advt. & other similar advt. With immediate effect.

Game 5005 candy crush saga. I had option to purchase for $3.99 10 gold bars and three hands or 10 gold bars and five lollipops. I chose the latter five lollipops and I received 10 gold bars and three hands. please make this correction or refund my money this has happened several times first I thought my error, but I was careful very careful in my selection this time. Thank you.

I paid $2.99 for 3 hours of play time on May 1, 2023. However, I never received the hours. This is the second time this has happened and I want to get it resolved.

How can I get my money back or the 3 hours of playtime? Or I will have to go to my credit card company to dispute the charges. I like this game, and if you pay for something you should get it.

Please respond, thank you.My email is below.

Email: [protected]@ptd.net

Many times now I pay £5.99 and don't get the boosters. It's happened twice today already. (20th April 22) Please can some one look into this. It's not fair at all. This happened on my laptop on 22nd April but it is by no means the first time it happened. I'm quite sure your technology will show that you are taking my money but not giving me the boosters I have paid for.

this level is to hard. you not only have 16 moves but have to clear 114 orders in that time! and most of those orders are stacked on top of one another so it makes it even harder! on top of that there is orange wrapping covering half of the candy on the level so it takes you twice to get it. this level to hard. you should move it level 1000 or something but better, delegate it.

I’ve been paying to play when I’ve ran out of lives, but even so I can’t get any reasonable amount of time. I get like 5 moves that’s it or at least 6, while if you spend like £10 or more you should get more.

Sometimes I can only get 10 moves from the acquired lives from friends. Why do you max that yet you ensure people get stuck on the levels they are on?

I need my cash back or I’m gonna join all my friends who’ve deleted the stupid game!

Today I’d 4/3 /23, I have been playing candy crush for years. Love playing but they rip you offf and cheat. And you can see it for yourself. Last night I spent over 22$ trying to a level. As soon as I pressed continue it says out of moves. I asked for a refund. This is not the first time it happened either. When you come to an easy level it gives you at least 15 moves or more. When it’s a hard level they give you 5! What a rip offf! I want a refund!

I wish to complain that the nature/movement of all candies has changed in the last week. No instructions were given on the new candies. I feel like not playing again. I am on level 6210 on this computer!

These changes took place approx. 7-10 days ago, just on this one computer. Sol irritating to have new candies which do not move as expected and no instructions as to their use.

This may not be the correct forum - couldn't find any other!I

I live in the U.K.

Patricia Monk

Went on to the game it told me in order to proceed I had to Agree to the terms of process so I did otherwise they wouldn't let me play. When I went to play it started me at level 1. I was at least the level 4800 or something like that! I have been playing for over 7 years! I need to get back to my level. If I do not receive my current status I will uninstall this program from my phone and never play candy crush again! I refuse to start from level 1 again! It will not be worth my time. Let me know when you fix it

On 2/23/2023 I was at level 5991 When I went to play the game! I had anew emoji and all my boosters and gold bars disappeared along with all my friends Can you fix this! Everything was fine the night before and was going to finish the puzzle the next day. Now I have nothing to finish it with also I have no events to get anything with. I would like for someone to help me besides sending a form letter. My game is up to date and I dont know how to fix this problem

I purchased this kit Oct 14, 2022 my first time wearing the lashes I thought them not staying attached was because I didn’t put them on properly or used enough liner. So I purchased other lashes that I’ve been using. I went back to try your lashes again and I’m having the same issues with them not staying attached even with making sure I use enough liner. I’m not satisfied with this product and I would like a refund. I’m a licensed cosmetologist and makeup artist so familiar with putting on lashes.

Got the Black Friday sale special for 13.99 and played two hours, left for a while, cmae back and my time was all gone. I did not play twelve hours and only left th game for two hours. Had 24 hours for speckled ball and 12 for wraps. When i shut it off had ten hours and twenty two hours left. So I have a limited income and can seldom afford to do this. I would appreciate if my time was put back. and the rest of the stuff I bought...boostrs were involved also. Thank you. Donna Hudson