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Ritz Crackers
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Ritz Crackers Complaints 407

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8:53 pm EDT
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Ritz Crackers Crisp and thin sea salt flavor

I recently purchased Ritz crisp and thin cracker, sea salt flavor. After opening bag and trying a couple they taste like sour cream and onion flavor ( not a fan of). Not sure if it was mislabeled or what but was letting the company know to see what they can do. I would like a refund or voucher to purchase new ones.

Thanks for your time
Jen Sholl
[protected]

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Jess Shaw
US
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Aug 13, 2019 1:51 am EDT

I just bought a bag that says its original flavor "formerly sea salt" amd it has a nasty onion flavor. What happened?

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YodaTx
US
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May 15, 2019 9:57 am EDT
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I'm totally stumped with the Ritz, crisp and thin sea salt, and yes onion taste are real kinda overwhelming on the palate. And hard to find something to pair it with is really hard!

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Skylar Caldwell
US
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Sep 23, 2018 2:34 pm EDT

Same here. Just got online to see if anyone else noticed. This has to be a production mistake, they very clearly taste like sour cream and onion. I bought them because I just wanted regular tasting chips. Not saying I don’t like them, just not happy I didn’t get what I paid for!

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Tanya731
Orlando, US
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Sep 11, 2018 10:46 pm EDT

I agree I was so disappointed with these I bought the sea salt flavor from BJs and they tasted horrible, they had a really strong onion flavor and way too much seasoning.

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Jennifer McNutt
US
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Sep 02, 2018 9:36 pm EDT

Same. Purchased at Walmart in Sacramento. Bought the Sea Salt flavor to go with charcuterie and wine. Was very disappointed with the sour cream and onion flavor.

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KarSwe
US
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Nov 08, 2017 12:24 pm EST
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Same here, and they are bitter due to onion powder, too. I just posted my own review/complaint. The Bacon ones are awesome though!

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MarianneC
US
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Aug 08, 2017 6:21 pm EDT

My family experienced the same thing.

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J
10:17 am EDT

Ritz Crackers Product quality

We love Ritz crackers and have bought them for MANY years. However,
in the last 3+ months all the boxes that we have purchased that have the
individual sleeves have had broken and crushed crackers!
Your crackers seem to be a tad thinner and therefore are breaking in the sleeve and also trying to get them out of the sleeve.
We just opened another box and ALL three sleeves show crackers that
are crushed or broken.
Please, please fix this problem. We don't want to go to another brand.

Thanks for listening. Judi Needham

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carol teti
US
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Oct 21, 2017 10:08 am EDT
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The last box of Ritz crackers I purchased recently crumbled immediately as I tried to remove them from the sleeve. It was almost impoossible to spread anything on them as they crumbled in my hand. I have been through the entire box and had the same problem with all of them. Ended up giving the last crumbled sleeve of crackers to my dog. I will be buying a different brand next time, probably Town House.

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4:27 pm EDT
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Ritz Crackers Ritz crackers

I have noticed that the crackers are very crumbly and difficult to spread peanut butter or cheese on them without them breaking apart. The bar code number on this particular box is [protected]. I have loved ritz for years and still do, I am just wondering why they are so crumbly lately.
The number under the bar code of this batch is: [protected].
Please get them back to where they don't crumble while being spread with peanut butter or cheese,

Thank you
Bobby Barnes
1788 Alyssum Loop
Lakeland, Fl. [protected]

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Lynda terry
US
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Oct 01, 2017 7:31 pm EDT

My husband and I have always been fans of ritz crackers, until recently. I do not know what you have done to change the recipe, but the crackers crumble too easy and the taste has changed. We will not be buying this product anymore. As I see ours is not the only complaint. Maybe you changed the recipe to try to save money, but you keep going like your going and no one will buy Ritz anymore. It use to be a great product !

Thank you
Lynda Terry
970 John Carter Road
Bloomingdale, Georgia 31302

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Lia_
US
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Jul 13, 2017 4:23 pm EDT

It is funny that I saw this while casually reading complaints because last week I purchased ritz crackers and every cracker is either crumbly or burnt horribly!

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7:55 pm EDT
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Ritz Crackers Ritz crackers

I bought some Ritz Crackers recently. One of the packages had something on a few of the Crackers. It almost looked like peanut butter but I don't think it was. I always keep Ritz Crackers on hand and we eat a lot of them. This was a package of four sleeves. I had almost eaten all of them when I found at least four Crackers with something on them. Thank you.

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12:11 pm EDT
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Ritz Crackers Ritz toasted chips

Before I started junior high school I was eating Ritz Crackers, Peter Pan Peanut Butter, and a glass of milk every night before I went to bed. I continued all through high school, college, and have continued to do so for 46 years of wonderful married life.

Several weeks ago we bought several bags of every flavor of Ritz Toasted Chips for expected guests at The Augusta National Masters Tournament. My granddaughter, after fixing the trays of the assorted flavors came in the room and said, "Grandbubba, look at my arrangements". there were "THREE" whole crackers out of all of the bags. I was very disappointed and amazed that you packaging and shipping could be so lax and unreliable.

I told my granddaughter, "It looks like some children have been playing kick ball with those bags doesn't it"?

Please advise. Thank you for your genuine and gracious attention and consideration.

Russell

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Update by Russell Blanchard
Apr 14, 2016 12:14 pm EDT

Comment is not empty.

Update by Russell Blanchard
Apr 14, 2016 12:13 pm EDT

No comment. Please advise.

Update by Russell Blanchard
Apr 14, 2016 12:13 pm EDT

No excuse

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1:39 pm EDT

Ritz Crackers Taste, smell awful

03dec15az202

i am very sure the horrid taste & smell of my ritz crackers is because they have been soaked with the glue you use to seal the sleeves together.
The sleeves in this box have never been glued shut, therefore the taste and smell!
i have the box and sleeves if you'd like them returned to you.
Reason for caps is i'm typing this with a broken shoulder. Sorry
please send lots of money $$$$ or lots of ritz coupons.
Thanks.

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11:53 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Upon opening 2 new boxes of ritz i found that many of the crackers were broken or crumbling.

Read full review of Ritz Crackers and 170 comments

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Ritz Crackers. Make it specific and clear, such as "Package Sealed but Ritz Crackers Inside Were Stale."

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6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Ritz Crackers. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, an exchange, or another form of compensation.

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Overview of Ritz Crackers complaint handling

Ritz Crackers reviews first appeared on Complaints Board on Mar 21, 2012. The latest review Ritz holiday crackers was posted on Dec 16, 2024. Ritz Crackers has an average consumer rating of 1 stars from 410 reviews. Ritz Crackers has resolved 0 complaints.
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  1. Ritz Crackers Contacts

  2. Ritz Crackers phone numbers
    +1 (855) 535-5648
    +1 (855) 535-5648
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  3. Ritz Crackers address
    100 Deforest Ave, East Hanover, New Jersey, 07936, United States
  4. Ritz Crackers social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 16, 2024
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Ritz Crackers Category
Ritz Crackers is ranked 18 among 22 companies in the Snack Foods category

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