Menu
For Business Write a review File a complaint
CB Streaming Services Roku Roku defrauding customers - not sending invoices to customers for monthly charges!!
Roku

Roku review: Roku defrauding customers - not sending invoices to customers for monthly charges!!

J
Author of the review
4:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The FEDERAL TRADE COMMISSION (FTC) and FEDERAL COMMUNICATIONS COMMISSION (FCC) needs to look into Roku's predatory business practies. 

Roku is purposefully DECEIVING CUSTOMERS by not notifying the customer when a renewal subscription is charged monthly!

This is basic business practice to give customers an INVOICE / RECEIPT of each transaction made to their credit card. The power company sends me a MONTHLY BILL and gives me a confirmation / invoice each month. What a SCAM by ROKU to not notify they have charged your account! This is what CREDIT CARD SCAMMERS do. Same exact practice. 

Roku HIDES the monthly charges from their customers ON PURPOSE --- Roku is committing FRAUD! Predatory business practices.

If i pay for anything in America, i get a receipt. Why am i not getting any receipt / invoice monthly to my email from Roku? Because Roku and its executives do not want you to see the monthly charges so you forget they are there - they can pad their revenue & then YOU the customer has to take it up with your credit card company. This is shady business practices by Roku.

ROKU IS DEFRAUDING hard working Americans by their free trial/monthly subscription model. 

#BoycottRoku

Desired outcome: refund below 13 invoice #s. All unauthorized Roku charge NFHS monthly subscription18278539053,[protected],[protected], [protected],[protected],[protected],[protected],[protected],[protected],[protected],[protected],[protected],[protected]

0 comments
Add a comment

More Roku reviews & complaints

Roku - bad service 35
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Roku - customer service is a joke! 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Roku - customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Roku - customer service 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Roku Contacts

  2. Roku phone numbers
    +1 (816) 272-8106
    +1 (816) 272-8106
    Click up if you have successfully reached Roku by calling +1 (816) 272-8106 phone number 0 0 users reported that they have successfully reached Roku by calling +1 (816) 272-8106 phone number Click down if you have unsuccessfully reached Roku by calling +1 (816) 272-8106 phone number 0 0 users reported that they have UNsuccessfully reached Roku by calling +1 (816) 272-8106 phone number
    +1 (917) 981-4193
    +1 (917) 981-4193
    Click up if you have successfully reached Roku by calling +1 (917) 981-4193 phone number 0 0 users reported that they have successfully reached Roku by calling +1 (917) 981-4193 phone number Click down if you have unsuccessfully reached Roku by calling +1 (917) 981-4193 phone number 0 0 users reported that they have UNsuccessfully reached Roku by calling +1 (917) 981-4193 phone number
    Retail Sales
    +1 (408) 740-5745
    +1 (408) 740-5745
    Click up if you have successfully reached Roku by calling +1 (408) 740-5745 phone number 0 0 users reported that they have successfully reached Roku by calling +1 (408) 740-5745 phone number Click down if you have unsuccessfully reached Roku by calling +1 (408) 740-5745 phone number 0 0 users reported that they have UNsuccessfully reached Roku by calling +1 (408) 740-5745 phone number
    Retail Sales
    +1 (408) 647-6958
    +1 (408) 647-6958
    Click up if you have successfully reached Roku by calling +1 (408) 647-6958 phone number 0 0 users reported that they have successfully reached Roku by calling +1 (408) 647-6958 phone number Click down if you have unsuccessfully reached Roku by calling +1 (408) 647-6958 phone number 0 0 users reported that they have UNsuccessfully reached Roku by calling +1 (408) 647-6958 phone number
    Media Contact
    More phone numbers
  3. Roku emails
  4. Roku address
    150 Winchester Circle, Los Gatos, Florida, 95032, United States
  5. Roku social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Roku contacts