Ruger’s earns a 1.0-star rating from 4 reviews, showing that the majority of firearms enthusiasts are dissatisfied with their purchases.
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Service of a mini ruger 30 - not 14
Sent in my mini 30 for sights check, explaining that it was pulling right-low, and the rear sight was maxed out, because of my trying to compensate the deviation.
The technician called me and told me, that he re-adjusted the rear sight. PFFFF.
All the while referring to a mini 14. I think he did not have his marbles together.
Now they are sending it back to me, with a target (supposedly shot at 50 yards), showing a good grouping.
Well, OK. We shall see. In case it was not fixed, I shall make this matter very PUBLIC.
mini 30
Sent in my mini 30 for a barrel and refinish job. Was called by customer service and told they wouldn't service it, it needed a barrel etc.. they no longer stock the barrel. They offered to sell me a new gun for about the same price buds sells them for and then they keep the old one. It's funny, I have a winchester model 63 made in 1936 in my back seat. Has probably seen a half a million rounds through it and still performs perfectly. Ruger has produced the mini 30 for 30 years now, this gun according to them is worn out, beyond repair, sounds like poor workmanship and cheap materials. Thanks ruger, went by another and if anyone asks for a recommendation I'll recommend a Taurus, at least they stand behind their product.
Amazingly enough, I had a similar experience:
Sent in my mini 30 for sights check, explaining that it was pulling right-low, and the rear sight was maxed out, because of my trying to compensate the deviation.
The technician called me and told me, that he re-adjusted the rear sight. PFFFF.
All the while referring to a mini 14. I think he did not have his marbles together.
Now they are sending it back to me, with a target (supposedly shot at 50 yards), showing a good grouping.
Well, OK. We shall see. In case it was not fixed, I shall make this matter very PUBLIC.
ruger 10/22 carbine 50th anniversary
First of all front sight on both new inbox carbines broken. On 1 rear side also broken. I took them shooting both first time and the magazine's fall out on both carbines when shooting. I interchanged the same magazines they still fall of. Both seat correctly with a click sound and pull and they don't pull off only during shooting they fall of automatically.
Is Ruger Legit?
Ruger earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Ruger. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Ruger has registered the domain name for ruger.com for more than one year, which may indicate stability and longevity.
Ruger.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ruger.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Ruger.com you are considering visiting, which is associated with Ruger, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Ruger have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Ruger website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Mini 14 - Ruger would not fix it.
I have a good one. I bought my mini 14 around 1990 new. I recently had the barrel threaded and the gunsmith said the barrel was bent. I mailed it to ruger and they said the barrel wasnt bent. Well I just tried to put a scope on it and ran out of adjustment to the right and could never line it up. appears the barrel seats in the receiver at an angle. Thinks ruger its true you are machinists not gunsmiths your own man inspecting my rifle couldnt tell what was wrong. Ruger would not fix it, and You can visually tell the scope does not line up with the barrel. Dont buy a Ruger rifle if you want quality.
Ruger Reviews 0
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Overview of Ruger complaint handling
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Ruger Contacts
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Ruger phone numbers+1 (336) 949-5200+1 (336) 949-5200Click up if you have successfully reached Ruger by calling +1 (336) 949-5200 phone number 0 0 users reported that they have successfully reached Ruger by calling +1 (336) 949-5200 phone number Click down if you have unsuccessfully reached Ruger by calling +1 (336) 949-5200 phone number 0 0 users reported that they have UNsuccessfully reached Ruger by calling +1 (336) 949-5200 phone number+1 (888) 220-1173+1 (888) 220-1173Click up if you have successfully reached Ruger by calling +1 (888) 220-1173 phone number 0 0 users reported that they have successfully reached Ruger by calling +1 (888) 220-1173 phone number Click down if you have unsuccessfully reached Ruger by calling +1 (888) 220-1173 phone number 0 0 users reported that they have UNsuccessfully reached Ruger by calling +1 (888) 220-1173 phone numberShopRuger+1 (928) 541-8843+1 (928) 541-8843Click up if you have successfully reached Ruger by calling +1 (928) 541-8843 phone number 0 0 users reported that they have successfully reached Ruger by calling +1 (928) 541-8843 phone number Click down if you have unsuccessfully reached Ruger by calling +1 (928) 541-8843 phone number 0 0 users reported that they have UNsuccessfully reached Ruger by calling +1 (928) 541-8843 phone number+1 (603) 863-3300+1 (603) 863-3300Click up if you have successfully reached Ruger by calling +1 (603) 863-3300 phone number 0 0 users reported that they have successfully reached Ruger by calling +1 (603) 863-3300 phone number Click down if you have unsuccessfully reached Ruger by calling +1 (603) 863-3300 phone number 0 0 users reported that they have UNsuccessfully reached Ruger by calling +1 (603) 863-3300 phone number
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Ruger emailsppluff@ruger.com93%Confidence score: 93%communication
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Ruger address411 Sunapee Street, Newport, New Hampshire, 03773, United States
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Ruger social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all Ruger contacts
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