Russett Southwest Corporation’s earns a 4.4-star rating from 13 reviews, showing that the majority of customers are very satisfied with HVAC services.
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My furnace stopped working cuz of a bad limit switch
My furnace stopped working cuz of a bad limit switch. I called Russett for help and they said it would be $84 for every half hour plus parts. The dude was here for 34 mins and replaced the switch. They charged me $268 and when I asked why, the dude said "that's what it is". I asked again and he said the same thing. I didn't argue cuz I thought there was a misunderstanding. The next day I called the office and asked for a refund but they said no. I'm mad cuz they usually treat me right but this time they ripped me off. $268 for 34 mins and a $20 part is not cool. I hope they call me back and fix it.
Got my AC fixed by Russett Southwest on 05/12 'cause it was low on Puron (R410-A)
Got my AC fixed by Russett Southwest on 05/12 'cause it was low on Puron (R410-A). They came after 4 pm. My unit needs 8.75 pounds of Puron. The tech (***) said my compressor was bad and there was oil all over the base of my outdoor unit. He saw oil near the high and low pressure valves, so I needed to replace my compressor. That's a lie 'cause I checked the unit the day before and there was no oil leak. Another company checked it in the morning and didn't mention any oil leak near the compressor. They said there was a small leak possibility at the evaporator coil 'cause the subcooling reading was at 4 degrees F. They charged $420 for charging Puron. For a minor leak like this, it usually takes between 1/4 to 1 pound of Puron to bring the subcooling reading from 4 degrees F to 10. But when I got my invoice, they used 6 pounds of Puron. That's outrageous! Talked to the service manager (***) and he said it's normal 'cause he has 20 plus years of experience in AC. That's why I'm filing this complaint.
Is Russett Southwest Corporation Legit?
Russett Southwest Corporation earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Russettsouthwest.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Russettsouthwest.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Russettsouthwest.com you are considering visiting, which is associated with Russett Southwest Corporation, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Russettsouthwest.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The russettsouthwest.com may offer a niche product or service that is only of interest to a smaller audience.
- Russett Southwest Corporation protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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About Russett Southwest Corporation
One of the key strengths of Russett Southwest Corporation is its team of highly skilled and experienced professionals. The company employs a team of certified insulation installers and scaffolding experts who are trained to deliver top-notch services that meet the highest industry standards. The team is equipped with the latest tools and equipment to ensure that every project is completed efficiently and effectively.
Russett Southwest Corporation has a wide range of services that cater to various industries, including oil and gas, petrochemical, power generation, and commercial construction. The company offers insulation services for pipes, tanks, vessels, and equipment, using a variety of materials such as fiberglass, mineral wool, and foam. The company also provides scaffolding services for construction and maintenance projects, ensuring that workers have a safe and secure platform to work from.
The company's commitment to safety is evident in its comprehensive safety program, which includes regular training, safety audits, and strict adherence to industry standards and regulations. Russett Southwest Corporation has an excellent safety record, and its safety program has been recognized by various industry organizations.
In addition to its technical expertise, Russett Southwest Corporation is also known for its exceptional customer service. The company works closely with its clients to understand their unique needs and requirements, and provides customized solutions that meet their specific needs. The company's dedication to customer satisfaction has earned it a loyal customer base and numerous repeat business.
Overall, Russett Southwest Corporation is a reputable and reliable company that offers top-notch industrial insulation and scaffolding services. With its experienced team, comprehensive safety program, and commitment to customer satisfaction, the company is well-positioned to continue its success in the industry for many years to come.
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Overview of Russett Southwest Corporation complaint handling
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Russett Southwest Corporation Contacts
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Russett Southwest Corporation phone numbers+1 (520) 629-9676+1 (520) 629-9676Click up if you have successfully reached Russett Southwest Corporation by calling +1 (520) 629-9676 phone number 0 0 users reported that they have successfully reached Russett Southwest Corporation by calling +1 (520) 629-9676 phone number Click down if you have unsuccessfully reached Russett Southwest Corporation by calling +1 (520) 629-9676 phone number 0 0 users reported that they have UNsuccessfully reached Russett Southwest Corporation by calling +1 (520) 629-9676 phone number
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Russett Southwest Corporation address705 E 17th St, Tucson, Arizona, 85719-6608, United States
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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